They really care here, From the director to the maintenance crew. Choosing a place for your family…read moreto live and be cared for is a huge decision, we have all heard the horror stories. We took a tour here and decided to put my mother here a year ago, to this day she is happy and is well-taken care of. If you are in the market deff schedule a tour with David (he is great). My mother is in the dementia care unit which is run by Megan. She is always available for a call and sends us videos and pictures of my mother on her phone almost daily. She allows us to facetime with mom. It is so sweet and we feel we found an angel in her. Thank you, Madison at Ocoee!

We are very pleased with the facility and their staff at…read more Madison At Ocoee. Our mother is very pleased to be located there in the memory care section. The staff treats her like they are family and she really enjoys the attention. The place is very clean and the food is amazing. If you are looking for a place for your loved one, you cannot go wrong placing them here,

I have worked with Jennifer with my own patients, and I have seen her follow through the whole…read moreprocess, there's no such thing as a difficult care. The staff at Visiting Angels are compassionate and goes above and beyond to make sure they provide the best care for your love one. I would absolutely recommend Visiting Angels for any of your private duty needs in Central Florida

I will highly recommend Visiting Angels .. they are caring people and they also listen carefully to…read morethe clients needs and they do their best all times ..

My family and I were in a tight bind taking care of my father who has dementia. We asked Griswold…read morefor hourly help to deal with personal hygiene issues and safety concerns. The whole staff was fantastic but Shannon and Sandy went above and beyond. You could tell that they were both very experienced dealing with all manner of clients. Their expertise was invaluable and we appreciate them!

Excellent! Our sister could not have been in better hands. Griswold went above and beyond to…read moreensure she had good care every day / all day. HIGHLY recommend Griswold!

My family was so lucky to have found Pat's Serenity Home Care!…read more My 85 year old mom had dementia, was falling down a lot, and became too much for my dad to handle. We first met Pat and Michael on their wedding anniversary and they canceled their plans to take my mom in their lovely home the same day. They provided snacks and healthy home cooked meals, activities to help keep my mom and other residents engaged, and top notch care around the clock. Pat & Michael rented a van over Christmas and took my mom out to see the pretty lights. They celebrated her birthday with flowers, presents and decorated their house. During a hurricane warning, they invited my dad to come stay with them. My family and I were always welcome to visit and stay however long we wanted. They regularly sent us pictures and texts to let us know how my mom was doing, which was really sweet. Being in a private, loving home is so much more welcoming than a sterile facility. Towards the end of my moms life, Pat was feeding my mom every meal and trying to keep her as comfortable as possible. They treated my mom and family with kindness and respect, and we are forever grateful. I can't say enough great things about Pat's Serenity Home Care. I highly recommend the family as they take excellent care of your loved ones!

From the owner: Locally-owned business, we specialize in home health care, memory care and personal care services…read more CALL TODAY !

Worse healthcare I have ever experienced I had to rescue my husband after one day after he was…read moreadmitted for rehab.Night shift did not answer call button husband needed help to get to the bathroom after 20 minutes he called me I called place 3 times no one answered the phone.I had to go there at 900 pm to see if they helped him. Second problem they put a second patient in his room that was not vaccinated for Covid and my husband is high risk just two weeks since heart surgery.Night male nurse showed no concern for ignoring patients and phone was ringing when I was there he never answered. If I hadn't taken him out the next day he would have got worse instead of better. They also don't have pharmacy in house and didn't have any of his nighttime meds to give him ridiculous. I feel sorry for the people that are still there with no care and maybe no one to stick up for them or check on them. All they care about is the insurance money I wouldn't leave anyone here. Administration is clueless no help at all and I will be going further with exposing them and hope they get closed down before people die for no reason except neglect and bad care.

Briefly, my mother lived independently until July 2nd, when it was discovered, she had a heart…read moreattack and later diagnosed with Multi Focal Arterial Tacti Cardia. As a precaution she was sent to a facility for rehabilitation and strengthening. It was definitely against my better judgement to use this facility, but I was not given the choice by the male Hospital Case manager at Health Central. That's a different issue which we had to address with Medicare (go to medicare.gov to file your complaint). Nonetheless, her first few days at Solaris at Lake Bennett, my mother was mobile and taking herself to the toilet and even walking to her Physical Therapy sessions. I began to have some major concerns, one of them was the emotional and physical abuse she received from an LPN because she complained about her care. My mother was so frightened she called me crying. She was to afraid to say who the LPN was for fear of retaliation. A real perception when you rely totally on others for care. Mother finally revealed who the LPN was that threatened her after we left Solaris at Lake Bennett. At Solaris at Lake Bennett, when she was sleeping, they would leave her food tray on her side table until the next food tray was to be delivered. I know this because on random occasions my sister would visit after lunch and stay until dinner and had to call to get someone to take the cold food away. Another time the tray was left on the farthest edge of the foot of the bad where mother could see it, smell it but could not reach it. Was not until we arrived in the late evening that we saw the tray closed, cold and still on the edge of the bed. Another incident was the withholding her meds or just forgetting to treat her glaucoma with her prescribed medicines. Further, she once sat in her wheelchair for 5 hours needing to urinate and eventually had to relieve herself in the wheelchair and still sat in the urine for a further hour plus. When my mum's weight was taken, she had lost 10 pounds in 3 weeks. I asked the LPN and Nurse Manager and Dietician why she had lost the so much weight and they said it was water weight. I asked if the dietitian had visited her in 2 weeks to inquire why her food trays were being returned 100% uneaten, she gave an excuse that she was busy. And apparently, they were giving her hot water instead of coffee, telling my mother that it was indeed coffee. Imagine my surprise when I randomly tasted the "coffee" and discovered it was warm water. Truth be told the evidence of her care was revealed in her blood results. I attempted to speak with the Director of Nursing - Debbie I think her name was- but she NEVER made an appearance. I was then directed to speak with someone who claimed to be "Assistant Director of Nursing". She took lots of notes but did nothing about the situation. Sadly, the Director of Nursing NEVER called me about my concerns norm offer an explanation, she just HID in her office because she is very aware of the inadequacies of the staff and general responsibilities.I spoke with the Physical Therapist Director who had no idea of my mother's health and PT had already labeled her as "maximum assist" when upon arrival she was taking herself to the toilet. Within 3 weeks she had deteriorated so badly that she DID need maximum assist which the staff was not capable of providing that care she then required. The individual who administered her IV for an aggressive antibiotic therapy did not wear a mask and when my sister and I expressed our concern, he threatened to abort the procedure. 3 days later she rushed to Health Central AMS and EVENTUALLY diagnosed with COVID. My sister was on a video call with her PCP and myself when the LPN declared Mother as "AMS", EMS Transport refused to document "AMS" after they did a series of tests, and Hospital records show she was NOT "AMS". It was a Friday and apparently, it's a known fact that when the SNF are understaffed on a Friday- they send the patients to the hospital. In the ER I discovered she had dark deep bruising on the rib area and abdomen and a diagnosed pulled muscle in the left thigh, from being "manhandled". Last Year my father-in-law died at Solaris. Had the CNA/LPN checked on him regularly they would have noticed he stopped breathing and unfortunately rescue was not called in time. As a family we were traumatized by her very low level of care, which lead to the sudden decline with Solaris. If you love and care about your senior person, go elsewhere. Solaris is unprepared to care for your sick and weak senior. Solaris at Lake Bennett is just a "meat market" it is understaffed, with over-worked spiteful, unprofessional staff, and worst, untrained in geriatric care.

I was recently visiting a friend in a rehab center when Kimberly (the owner of this company)…read morepersonally stopped by to do an assessment for care of my friend. I was thoroughly impressed with her professionalism and the thoroughness of her questions. She took the time to explain to the family members what to expect and answered their questions in an unrushed manner. She matched up a caretaker with my friend and everything is going well. I will certainly look to hire this company when I need their services in the future.

From the owner: At Prestige Home Care, we provide customized care to older adults so they can live happier,…read morehealthier lives at home. We champion the needs of seniors with a positive, empowering approach to aging that celebrates independence, dignity, and quality of life. Our caregivers receive exceptional training, support, and resources to deliver an unmatched care experience.

Other agencies just don't deliver the quality service, attention to detail, or the personal touch…read morethat we get from Purple Heart. This opinion comes from personal experience with other agencies over several years. Finding Purple Heart has made all the difference in the kind of homecare we are getting especially from the proactive caregivers that get engaged but actually leave us feeling they enjoy the work and the clients they serve. They meld into the routines and needs of the family just like being part of it all their lives. We appreciate Purple Heart!

From the owner: Purple Heart Health Care is a Home Health Agency servicing Orange, Osceola, Brevard, and Seminole…read morecounties in Florida with excellent customer service, compassion, and care. We are here to provide to in home care you need.

I have used Home Instead to help my 85 year old mother after surgery & her recent memory problems…read moreon three occasions over the past 5 years. Mom has had nothing but good things to say and I am so grateful to have found them and the peace of mind that I have when they are with Mom. My mother's last caregiver was Beverly and she is the best of the best.

Where do I start.. I actually use to work with them. I was so excited for orientation that I got…read moreall dressed up in my uniform with a ribbon. 2 straight days of it. Without pay. They sent me to a location for example to Saint Cloud to be with someone for 2 or 4 hours then drive to another location 45min. Away. They don't pay for your milage or your gas. I spent $80 a week on gas. Andrea the HR lady, very rude, will act nice, but very ignorant. But the care the employees give to other residents is nice, I give that a star, but how they treat us, no stars given. Glad I don't ever have to step foot there again.