I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

Absolutely fantastic knowledge and expertise from Jeff! Honest and fast. I'll definitely be…read morebringing my car back here for all future repairs. Highly recommended!

I went to Jeff for a break check up and not only was he knowledgeable in his craft but he was also…read morevery nice and provided helpful advice to me to resolve my issue. Highly recommend.

Thank you so much, Travis, for fixing my hybrid so quickly! I went to two other places before this…read moreand neither of them could solve the problem. You got it done fast and efficiently, and I really appreciate it. Highly recommend this place! Glad I found you guys!

The service from start to finish was amazing. Got a quote to replace both rear struts with OEM…read more Andy, went through alternatives routes to take if I wanted to save on cost, but at the end I went with OEM and came back the next day and to get them replaced. Car ride is feeling better now and like when I first got it. Thanks BB Auto! You'll definitely see me again!

Dmitry and his crew at Iron Hawk are some of the best around! I had serious car issues with my Kia…read moreTelluride. Dmitry and his team were able to get my car back up running and it feels like a new car again. I had been dealing with bad experiences from the Kia Dealer and trying to find someone who can bring great results is hard, so thankful to Iron Hawk for their excellent work. Thorough explanation of issues and plan to resolve. Highly recommend Iron Hawk for your car repairs. Thank you Dmitry!!

Great place! Take my Maccan here and they always do good work. Oil changes, and just about…read moreeverything else for german car

From start to finish, the customer service was absolutely top-tier. The team was professional,…read morecommunicative, and offered very reasonable pricing. They handled my inquiry efficiently and even took my car in on a day Erik was originally supposed to have off. Erik replaced my driver-side mirror in less than 45 minutes, and the results were flawless. The repair exceeded my expectations, and my car looks amazing! It's hard to find businesses that genuinely care about their customers, but this shop definitely does. I'll definitely be bringing my car back for any future repairs. Thank you so much for the outstanding service!

I had a positive experience with Pristine Collision Center. I was provided a quick, accurate, and…read morereasonable quote by Alex and he included fixing a door dent in with the price of the front bumper replacement. Pristine provided excellent customer service, set up a shuttle pick up to Enterprise, and I received a better rate car rental rate because I was referred by Pristine. I was promised the vehicle within 1 week by Pristine and they delivered on that timeline. All the work was completed well and in workmanlike manner. I would highly recommend Pristine Collision Center to anyone looking for a body shop.

I cannot say enough good things about Speedway Tire and Service. I needed an oil change last minute…read moreand had already called 10-12 different places--no one could fit me in or had the correct filter for my car. I was honestly stuck. Then I spoke with Mike, and he was beyond accommodating. He took me in the same day, handled my oil change efficiently, and made the entire experience stress-free. What really stood out was that Mike didn't just do the oil change and send me on my way. He took the time to walk me through a game plan for my next service and explained what should be addressed moving forward to make sure nothing negatively impacts my engine. That level of care and transparency is rare. On top of that, he filled my tires because they were low--completely on his own, without me even asking. It's the little things like that that show how much he truly cares about his customers. And he even gave me a discount on the price because I was a first time customer. If you need anything for your car, go to Mike. He and his team are professional, honest, and genuinely the best. I've found my go-to shop and won't be going anywhere else. Thank you Speedway.

Shoutout to Speedway tire and service they took good care of my car and charge a very fair price…read more If you're having any car troubles I suggest you check them out! Mike was very helpful. Waiting room is very clean too

I've been here ONCE. The first time I came by is when I brought my car a diagnostic, which they…read morecharged me over $140. If that's the standard price everywhere... that's ridiculous. They literally don't do much labor. They just plug some I device Into the car and let the computer do the rest of the work. Tried this place a few other times since the information about this place said it was open but when I arrived, it was def closed

Do not come here stay away! Disclaimer this business owner is a racist!…read more I went in to get a smog on my car. I sat in the waiting area for about 15 minutes. I can hear the owner talking in the back, I can hear him complaining about how minorities have brought his neighborhood to sh*t. They proudly have Trump stickers on display! After waiting for over 25 minutes now I got up and walked up to the counter and tell them I need help can someone assist me?. The owner comes out and very rudely tells me to just sit and wait a few minutes. I tell him I been waiting out here for over 20 minutes already and no one has helped me. He tells me again just sit and wait. Vey rude and unprofessional. I decided to get up and leave. Please take your cars somewhere else this place does not deserve our business!

Erick was incredibly quick to respond to my request and made the entire process easy from start to…read morefinish. He was professional, punctual, and provided fair, honest pricing. One of the biggest perks is that he comes to you, which made everything so convenient. Thank you, Erick! I look forward to having you take care of all my car's repairs and maintenance in the future. I highly recommend his services and will definitely be using him again!

Erik responded quickly to a request to give me a quote on the cost to change the headlamp on my…read morePrius. He bought the part, came out to my house and changed it. His pricing was comparable to other mechanics quotes, but the convenience of it being a mobile service is what made me decide to go with him. I will use them again.

Requested a quote for a transmission fuel change on Yelp and received a response and quote fairly…read morequickly. I called before I went in to check if they were busy first, and once I got there I was out within 30 min on a Friday afternoon! They're super friendly and efficient, and I'll be taking my car here in the future.

Went for a quick oil change and quick honest service, staff was incredibly friendly especially Toby…read moreand front desk ?Angela. Oil change took only 15 mins and competitive rates, highly recommend!

Went in for a smog and a brake and lamp inspection . Didn't know what to expect since I'm new to…read morethis lol but Robert and the staff were so helpful. They answered all my questions before starting on any work. Also got a discount for doing two services with them wait time was less than estimated. Overall amazing experience , I'll forsure be back.

Maaaan Robert is that guy!!! I went in for smog check and a quick oil change that Jiffy lube…read morecouldn't do because they couldn't take out the oil drain plug Robbert and his team took care of me in no time and even fixed my front bumper that was hanging a little for FREE!!!. Bro is friendly and attentive. From now on this the only spot im taking my cars to. I 100% recommend.