Hello Preston, I am…read moretruly grateful for your genuine compassion and patience in listening to a customer like me and diagnosing the issue effectively. You were kind, professional, and quickly identified the root cause of my HVAC problem and annual maintenance needs -- a testament to your years of expertise. I strongly recommend that Self Brothers HVAC Management recognize and reward Preston for his exceptional service and provide him with every opportunity for professional growth. I also wish Preston and his family continued health, happiness, and success. Because of dedicated professionals like Preston, Lisa, and others at Self Brothers HVAC, I will continue to trust and use your services. Sincerely, Murali

We really wanted to use Self HVAC when our furnace broke down in early winter, but John continually…read moreghosted us! After having John visit on a Friday, he told us he'd have a quote for us by Monday. I had to reach out multiple times before he sent an informal quote via text (a model number which didn't really mean anything to us, and a price) with a promise to have a formal quote the next business day. We never heard anything from him again. After 10 days of waiting including with below-freezing temperatures outside, we moved on and our next option immediately installed a new unit for us.

Technician was knowledgeable and did a great job cleaning the HVAC system inside and outside. Plus…read morethey take pride in their integrity and never try to sell a part or service that's not needed. It's a family owned business with excellent ratings. This is the type of company I want to service my HVAC.

Dave came to service where I work and could not have been more professional. He was thorough and…read moreexplained in detail what was needed and what he could take care of today. Pricing was straight forward and fair. Work was done in a timely manner. I highly recommend this company for work within a 20 mile radius of Smyrna.

We used this company after dealing with a shady dishonest company. Frosty's heating and air was…read moreamazing from the customer service to their great prices. They even followed up days after to make sure everything was going well. They go above and beyond and I highly recommend them.

David might be the smartest person alive, but that is at least the case in terms of heating and…read moreair. I've been using them for over a decade. Been great for big and small problems. Very honest and knowledgeable, like, the most. Never had a bill that was anything but eminently reasonable.

It is so rare to find someone as dedicated and professional as Ken. Not only is he dependable, he…read morealways goes the extra mile. We are getting ready to sell our house and needed some minor repairs. He completed the repairs, dealt with a complication, and then wrote a detailed report for the future homeowner on the condition of the system. He truly is as good as it gets.

Ken has helped me 4 separate times in 2 separate houses. He's fair, straightforward, and gets the…read morejob done in a timely manner. I would recommend him to anyone needing their AC or HVAC fixed.

very good service overall, not a great value…read more Plumber showed up on a holiday afternoon and completed the work in a prompt manner. work was done well and quickly. Perhaps it's just my gripe with all plumbers, just very expensive for the amount of work completed.

Kyle was super helpful and restored hot water to our shower in less than 30 mins. Would hire again!read more

THEY SUCK D...K! (A blast from the past) Had them come out…read moreinstall a brand new air handler and condenser about 4 yrs 9 mos ago. I can remember just like yesterday. 4 to 5 yrs is no time for a brand new hvac system to be going out. Well, I knew it would happen, you just gotta prove to your husband "they" are not good people. We had 1 yr repair and maintenance and 6 yrs parts replacement due to warranty( I believe the color of your skin gets you more bc some offer 4 to 5 yrs repair and maintenance and some of these guys are dumb asf!). So, here we go. My house is small 3 bedroom rooms, 2 baths, and I can hear everything that goes on outside. Anyone can take a system out, but putting one in, it took these guys a village. There was an older guy with a big beard, he talked to himself while he worked. He hang the unit and according to the bigger sized guy with black hair he say "he's messing this job up! What is he doing?" Is what I heard him say at the time we had a carport, so I kind of walked up behind him. He apologizes and say I'm sorry our guy that does the crawl space systems are on vacation (yeah right). Also I forgot to mention this is a crawl space unit so you have to be well trained to do one. Our crawl space is very clean and has lights under there as well. Back to the story....the bigger/black hair guy is the one who made me afraid that NONE of them knew what they were doing. So, the older gentleman gets mad and they kind of get into a fuss on the front sideways and he leaves the fat black haired gentleman at my house to finish. ( understand this bigger guy is the antagonist, yet the troublemaker) This guy hurries and does something and then he comes in the house to see if the system is heating. I felt the unit blowing and I told him it felt like it's luke warm air with a stripe of cold blowing. He stands in the house and says it'll be like that at first. I said that I never felt one that cool, I think you may have the system wired wrong. He says no it'll warm up. So from night to the next morning we were about to freeze because this was October (2021). We like to had froze our butts off. So we go online and see that they had an emergency night time hotline. What did I do this for. The secretary basically was very angry told me I'm not no princess that someone has to jump and do stuff for. This was on Saturday! She said just wrap up in some extra blankets because no one's coming out there this early. We argued! I have that transcript of our argument saved somewhere. I'll add the photos/screenshots later. So, that morning they send fat/black hair back out. I told him "I told you bf you left that thing was cold, then I had to get in an argument with you guys smart ass secretary" Long story short, you can try these guys. We did get almost 5 yrs out of this unit, but beware. In the end they sent a guy that looks just like Billy Ray Cyrus to fix the whole unit. The wires were crossed and they had put something wrong together under there that he also fix because my husband was under the house with him and the fat black headed guy. Before they left, Billly Ray was talking and laughing with me in my husband under the carport. Here comes fat black headed guy " "Hey can you call Becky tell her we're okay, tell her we're safe? She was worried about us coming back out here." I looked at him and kept my peace. My husband froze and was staring at me and Mr. Billy Ray was looking like "dude we are at the car". His fat ass just looked pathetic to me when he said this. I spent $6,000 and something for a whole unit and got treated like trash. You see the ratings here yourself in Google. These gotta be from those women in the office. All I know is that doing business with these guys didn't feel good. I also called the office during their lil argument earlier in the story and told them that I didn't feel they knew what they were doing. Just know bad things happen when you look down on good people trying to make ends meet and a way for their family. Hope karma hasn't been to bad on you guys but you deserve every bad thing you got after you put in our system in 2021. Watch who you do it to is all I'm saying.

I want to thank you for servicing my HVAC system. Michael provided exceptional service--he was not…read moreonly patient and professional but also demonstrated impressive expertise. His work was precise and greatly appreciated.

These guys are phenomenal - responsive, comprehensive, fair, priced well, friendly, etc. This is my…read moresecond home in 4 years, and upon moving in there were some ventilation issues with the dryer and line out. Matt and his wife assessed the scenario, worked quickly, solved the problem and explained everything to me. I'd highly recommend them. I saw an earlier review about "not hearing back from them for a month" after trying to schedule an appointment. I can't imagine that person had the right phone number because Matt is super responsive. When I left him a message at 7p on a weeknight he gave me a call and a text back immediately to schedule. They are all over it.

We have used Matthew and Alex Bales at Dryer Vent Doctor three times since 2019, about every two…read moreyears. They are excellent. I started using them because several of my neighbors highly recommended them. They are thorough in their work. I have no hesitation in recommending them or in rating them a 5-star. The first time they came Matthew advised that we needed to replace our 32 yr old, never-cleaned, builder's grade vent, which he did with no problems. Very friendly and reliable.

I had a very disappointing experience with this plumber. He was sent by my home warranty company to…read moreaddress a specific repair, but instead of focusing on the issue, he spent most of the visit criticizing previous plumbing work and pointing out unrelated items he claimed needed repair. He repeatedly suggested the problem was caused by improper installation or rust, which gave me the impression he was more interested in finding reasons the warranty wouldn't cover the repair than helping resolve my claim. I never felt he was advocating for the customer. He also repeatedly brought up religion and asked whether I was a believer, which I found inappropriate during a service call. His demeanor came across as judgmental, dismissive, and more focused on selling additional work than completing the job he was sent to perform. I expected a professional who would diagnose the covered issue and work toward a solution. Unfortunately, that was not my experience.

On time, very polite, great job and reasonable pricing. I have used him at for jobs at my home and…read moremy office. Very reliable. I will definitely use him again. Mark B.