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    Pool and Spa Connection

    3.3 (12 reviews)
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    Updated a few days ago

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    2 years ago

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    15 days ago

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    1 year ago

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    11 months ago

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    2 years ago

    Great people that are very helpful! Good selection of hot tubs and accessories! I highly recommend them!

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    8 years ago

    Not a good experience. Not helpful, slow to return phone calls or emails. We will not be doing business with them.

    Helpful 4
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    3 years ago

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    6 years ago

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    5 years ago

    Great service. They do all the thinking for you make the process easy with reasonable pricing.

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    7 years ago

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    7 years ago

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    12 years ago

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    Palmetto Pools & Spas

    Palmetto Pools & Spas

    (11 reviews)

    I've used Palmetto Pools & Spas twice in the past month for some urgent repairs…read more First one was to replace the multiport valve on the Hayward filter. It was worn and I could no longer press the lever down to rotate the valve for drainage or waste-out. It was right before a big storm and I was worried that I would be unable to drain the pool if needed, due to the rain. Dan came out within a couple days to replace the valve assembly. Reasonable price. The second repair was the pump motor. The day before the big snow storm, the motor started making a terrible noise and I was worried it was about to seize up. With the deep freeze happening, it was imperative that I get the motor replaced quickly. Dan was able to come out right after the snow. I was lucky that the original motor held out through the freeze. It all worked out fine. Dan was knowledgeable about the pool equipment, friendly, and nice to deal with. Will use them again the next time I need a repair.

    We had an awful experience with Palmetto Pools. From the start, their service was riddled with…read moreproblems. We contacted the owner, Dan, several times, but all we got were excuses. He never came out to inspect the pool personally. Instead, we had to take samples to a nearby pool supply store, where we consistently encountered low chemical levels. Whenever we raised issues, we were told it was our equipment and to call our builder. We did, and it wasn't the equipment. Our builder even came out to fix other issues that Palmetto wouldn't handle, like a liner that had come out of the track. We sent photos and videos of the problems, such as algae starting in our pool. In response, we were told that if we wanted it cleaned, there would be an extra charge. We already pay over $300 a month, so an additional charge for algae in the skimmer basket made no sense. Almost a 1/2 year- we did give them a chance. I have enclosed photos of the algae and what they left our system. In summary, promises were made but never kept. We've learned our lesson and moved on to another pool company, hoping for better service. Amy

    Aqua Blue Pools

    Aqua Blue Pools

    (30 reviews)

    We are just finishing up having an in ground pool put in with Aqua Blue Pools located in Taylor's…read morenear Greenville. They did an awesome job! Their pool designer, Scott Schlock, sat down with us in the beginning of our journey... showing us every model of pool they make and the materials we could use in our own design of pool. We had never designed our own pool before, but with Scott's help we chose a Greek style pool with wide steps leading down into the water. Scott stayed with us for every major development with the pool and let us know what to expect next. He was a huge help! The whole process took around 4 months and we were able to watch every step as the pool took form from our sunroom. The crews that dug out the pool, laid the pool foundation, and the cement around the pool were organized and moved quickly, they worked tirelessly in the heat. The entire company works together like a well oiled machine. I wouldn't hesitate in recommending this pool company. Aqua Blue Pools gave us an amazingly beautiful pool and it was finished to swim in two weeks earlier than has been predicted. We are very happy!

    Do not recommend! The other reviews are correct, once they have most of you money they are…read moreunrepsonsive and rude. More and more and more issues through time and now at a 18 months out, after over 75k they want $350 to decide if the salt cell is bad. Oh and a 4 week wait. They promise things to sell you and then they nickel and time you at the end. The ladder was more money, the caps for the ladder holes that we didn't want were more money. They accidentally plumbed an auto vacuum plug and when we asked about the cost to add the actual vacuum since we now had the hole they undid the plumbing and re-did it to make sure we didn't have the option any more "because we hadn't paid for it". But for $2500 they can re-do the plumbing AND THEN buy a vacuum. Seriously, something with a warranty you want me to pay you to evaluate. No. Go with someone, anyone else. Go with your own shovel or a kiddie pool from the dollar store.

    Lakeside Pools

    Lakeside Pools

    (1 review)

    Needed Pool uncovered, entire pool brushed and vacuumed, water balanced and ready for use Asap but…read moreno later than 7/4/25. I also told them I was scheduled to go out of state on 7/12/25 for an indefinite amount of time. Received written estimate totaling $325 which was due the first day in cash or via Venmo, using my chemicals for these services, and including two one hour service calls. Pool was uncovered first visit on 6/27/25 and determined pool motor needed to be replaced. I declined their estimate to replace motor. I asked if they would just replace the cover and we'd call it quits. Was told it would be additional $225 to replace the cover. A net was used for about 10 minutes to remove a few of the leaves from the bottom and the guys left. I got motor replaced and asked for Lakeside services to be completed. I was notified second visit would take place 7/11/25 but was told estimated time could not be provided. I waited all day and was notified at 4:37 serviceman was on his way, and I told them it was beginning to storm by then. He arrived and called me from in front of my home to let me know he was there but because of storm would have to reschedule. I reminded him I was leaving the state the next day, didn't know when I'd return, so couldn't reschedule and to please refund me $225 since the pool had not been vacuumed or brushed not the water balanced. I was told since I had not rescheduled when Billy was at my home on 6/11/25 during the storm, I was not due any refund, that they had done everything outlined in the proposal, and since then they have failed to return my calls. I would give them less than one star if possible.

    From the owner: Lakeside Pools is your trusted team of certified swimming pool professionals specializing in…read moreyear-round residential pool and hot tub maintenance in Upstate, South Carolina. We provide expert care to keep your pool or spa clean, safe, and ready to enjoy every season. From routine maintenance and water balancing to equipment checks and repairs, we deliver reliable service and peace of mind for homeowners. Count on us for exceptional pool and hot tub services designed to keep your backyard oasis in perfect condition. #LakesidePools #PoolMaintenance #HotTubMaintenance #UpstateSC #CertifiedPoolProfessionals #PoolService #HotTubService #YearRoundPoolCare #PoolCleaning #SpaMaintenance #ResidentialPoolService #UpstateSouthCarolina

    Pool and Spa Connection - hottubandpool - Updated May 2026

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