First let me start by saying I HATE even the mention of veins let alone the thought of treating…read morethem, but this team took that into consideration and made the whole experience almost pleasant. The almost is my own issue with the subject. They were professional, accommodating, and knowledgeable. They problem solved with me, disgusted the medical details with my counterpart and helped me through it all. I would see them again if I need to, but I'm hoping it never comes to that.

I really appreciate the kind friendly staff here. They give the very best care and I would refer…read moreanyone that needs Vein care to schedule and appt

A Professional Nurse's Perspective on Clinical Integrity…read more**Rating: ** As a Registered Nurse with 25 years of experience,, I understand that medical reviews are inherently anecdotal and subjective. However, I feel it is vital to offer a professional counter-narrative to some of the high-conflict claims posted here. It is a frustrating reality in healthcare that providers are legally prohibited by HIPAA from responding to public reviews with the facts of a case. This often leaves the public with a one-sided story, especially when a provider has had to enforce a difficult clinical boundary. **The Reality of Care at Forget Me Not** In my time as a patient at this clinic, I have witnessed a level of dedication that is rare in the Anchorage community. Sara Stetson is a "listener-first" provider who treats her patients as partners in their own health. While some have claimed she is "too busy," the reality is that she intentionally serves the underserved--including Medicare and Medicaid patients--often spending significantly more time with them than she is ever reimbursed for. This is a sign of a provider who prioritizes community advocacy over profit. **Professionalism & The "Husband" Dynamic** Regarding the office staff, I have found the "dynamic duo" of Sara and her husband, Sumner, to be exceptional. In a small, family-run clinic, the office manager often has to act as the "gatekeeper" for safety. As a nurse, I recognize that their firm adherence to legal prescribing protocols and office boundaries is not "rudeness"--it is a professional necessity. They prioritize patient safety and regulatory compliance above being "liked," which is exactly the integrity I want in my own healthcare team. **Vetted Excellence** To any prospective patient: I encourage you to look past anonymous emotional intensity and focus on verifiable data. Sara is a 20-year veteran of the USAF and Public Health Service with an mpeccable, active record on the Alaska State Professional License Search. Public records and professional standing speak far louder than any isolated incident. I trust this team implicitly and highly recommend them for evidence-based, compassionate care.

This clinic was recommended to me, and I am very grateful for it. I am very happy and grateful for…read morethe referral! Office is cozy and friendly with beverages and couches available for your comfort. Sara is super nice and I found to be very thorough and wealth of knowledge!she and I have made this my primary health clinic.

I had shoulder surgery on Oct 6th & have to say the moment I checked in to when I got in my car…read moreeverything was exceptional! I believe the person who checked me in was Ang very pleasant & professional with Covid. Then my 1st nurse I believe was Seang very soft spoken kind & helpful & kind. Then my nurse taking vitals was Paige very sweet & professional, reiterated everything to make sure there was no mistakes & I can appreciate that. Unfortunately I don't recall the operating room staffs names they were wonderful making me comfortable. In the recovery are I had Page & another nurse & that nurse also top notch! Highly recommend The Surgery Center & my Dr George Rhyneer

Surgery Center of Alaska employees Valencia and Nancy in the billing department only care about…read moremoney and do not care about people. I wanted to share my experience, hoping that this will help other people not get bullied into paying bills upfront. If you have insurance, which I do, you are not obligated to pay anything except for your deductible. I had unexpected surgery, and it got scheduled at the Surgery Center of Anchorage. I received a call from Nancy in the billing department regarding going over my insurance and payment. She told me the overall total was around $11,000. She then mentioned that I needed to pay the remainder of my deductible, $1,102.58. Then, I needed an additional $2,100.42 for what my insurance does not cover. Let me begin with that, and she had her math right. I told her that my responsibility is just my deductible, and then you can invoice me. I do not pay anything without knowing what I paid for and have a track record. I know my insurance. It is a $1500 deductible with a $3,500 max out of pocket and 80/20. However, this is not a typical guideline for a medical practice to pay upfront. On top of that, she refused to give me an invoice. Why would I hand anyone money blindly with no invoice before the surgery? I called my insurance, and they told me exactly what I thought they would and said I am only responsible for my deductible at this time if they ask for a collection. They are not following the guidelines that they are supposed to. I then called my PCP and explained the issue. She said to try and call back and speak to a manager. If they would not accept just my deductible, we can cancel the surgery with them and schedule it at Alaska Regional (Keep in mind that my surgery was one hour away now). I called back and asked to speak to a manager, waited on hold for almost 10 minutes, and then Valencia Elsberry picked up. I introduced myself and explained the situation and my conversation with Nancy. I also explained that I spoke to my insurance about how I am only responsible for my deductible at this time, and it is required to have an invoice. Valencia's said, "Well, that sounds nice, but that is not how it works here." I was so shocked by her choice of words and her delivery. Highly unprofessional and should not be in a manager role. I understand that they are a private practice, but that does not change that you still need to follow guidelines, and where is the care? Also, I wanted to point out this was my first surgery, and it came a little unexpectedly. They did nothing but stress me out the entire time. How are they in business if this is how they treat people? Looking at the other reviews, I am not the only one with the same experience. So.... that alone shows you this is an ongoing problem. Nancy and Valencia need to be held accountable for treating people and manipulating and bullying people into getting them to pay everything up front, even with insurance. With that said, I called back my PCP, and they canceled it at the Surgery Center of Alaska and scheduled me at Alaska Regional the same day. Alaska regional asked for my insurance information, and that was it! It was simple, stress-free, welcoming, and they took great care of me. I am so glad I stood up and switched. The insurance will take care of everything, and then I will receive an invoice for then I will be responsible for paying. That is the guideline, period. Surgery Center of Alaska only cares about money and does not care about people. However, they ended up losing $11,000. Interesting how that worked out. I have reported this company and hope they get a wide awakening, start caring for people and get a new entire team in the billing department. To anyone out there reading this, thinking about going here, I want you to remember you have the choice on where you go. Also, ALWAYS call your insurance and follow what the guidelines are. Although your insurance company will steer you in the right direction, they will tell you what other places they work. Remember, you have options, and you do not have to go here! If you are going to have surgery, you deserve to be cared for, taken care of, and not have this stress. YOU DESERVE BETTER! Good luck to you all, Alyssa

My appointment officially started at 8am, which is what I was told when I scheduled my appointment…read morewith a check-in time (15minutes early), but apparently they will not see you if you miss your check-in time. I had an incident with a neighbor dog attacking my dogs and was going to be one minute late (8:01am) and they would not see me. I work in healthcare and this is not normal. I did not expect the rudeness on the phone that I received or the blatant lack of empathy.

I love this practice. Staff is helpful, friendly and on time. My doc there always takes the right…read moreamount of time to get my symptoms and unlike many doctors who put you in a room, makes you wait, then pops in for 5 or 10 minutes max. Keefer listens, takes notes and always pulls up my history of visits and meds and also offers herbal supplements as an alternative to RX. Me and both my 2 daughters come here. I highly recommend them!

The best natural medicine center in Alaska. Everything from massages to acupuncture, they have you…read moreand your family covered.

I stumbled upon this place looking through approved acupuncturists that my health plan covers…read more I've been seeing Alexandra Dreyer, ND, LAc as my acupuncturist && in addition, started seeing Dr. Nate Lorenc as my chiropractor. The facility is beautiful inside and out. I have not had to wait more than 5 minutes to be seen after getting check in as soon as I walk in. They are a little flexible with their appointments - I was scheduled to work one day I had an early appointment set && they had no problem changing my appointment to later in the day. So convenient. (Mind you, they do have a fee for cancelation within 24hours OR no shows, so idk if they always approve the switches on such short notice.) I would highly suggest ANYONE start going here for their alternative medical needs.

I'll start by saying, I have been to AMS Urgent care a handful of times and have always had a great…read moreexperience with the front desk staff. They are professional and kind. My most recent trips I worked with Doctor Elizabath Clawson and she has spoiled the experience for me. I likely will not be returning again. I went in, knowing what was wrong with me and looking for a urinalysis to confirm so I could be medicated. Before the testing was even complete the Doctor, rather matter of fact, diagnosed me with two things that were completely outlandish. Once the 1st round of testing came back she was confirmed to be wrong. Then she again diagnosed me with another issue that was outlandish and urged me to go to the ER. Days later testing came back and what I knew to be the issue was the issue. If I hadn't met her one time previously and learned how she behaved I would have been scared to death and in tears. A doctor is supposed to be supportive with the goal of achieving care rather than the goal of sparking fear and diagnosing with no solid facts or evidence. She told me I was pregnant before a test was even complete. I was not pregnant and that shouldn't be the go to prognosis when a woman is in pain.

AMS is my go-to urgent care clinic. Everyone there is super nice and friendly. The doctors and…read morePA's are very thorough, knowledgeable and helpful. I recommend going to them before the ER if it's not a life threatening condition and you want to be seen in a timely manner.