What a great experience!…read more My step dad is a mechanic and we found this place while searching local shops to get a transmission reprogrammed for my Lincoln MKX. We have never really used an auto repair shop, seeing as he does it all, yet this was one thing that needed to be done after replacing the transmission. One word : IMPRESSED. Quick and friendly service and honest opinions about the car - which is really appreciated - you don't always see this when going to a auto shop. If you are looking for ANY car service needs, go to Essex County Auto Repair. Highly recommend and we will be back if we need to be. Bravo!

We are so thankful to Anthony, Alex, and Will for their outstanding work on our Ford Edge and…read moreCadillac CTS! They quickly diagnosed and repaired every issue with efficiency and care. Their reliability and attention to detail gave us complete peace of mind, and our vehicles couldn't have been in better hands. My husband and I highly recommend Essex County Auto Repair for any repair work or oil changes! We'll definitely be returning for any future needs.

Our company van was misdiagnosed at Gorilla. The gas filler neck did not have a vacuum leak. We…read morejust wasted time and money there.

Reliable and professional service for my car. They handled repairs efficiently, though…read morecommunication could be clearer at times. Fair pricing and a solid choice for auto needs.

(WARNING, two gentlemen run this shop if I'm not wrong father and son. don't let the son touch your…read morecar he did all my "repairs") I've been on top of my cars maintenance, first time I went to get tires rotated he did what was needed for cheap. Once I frequented this shop more the more the issues came. went to change my exhaust manifold and going to this shop has been the worst mistake I've made. Spend around $260 to get the new gasket and to install $260 is a generous amount for this repair. I got my car back with no gasket and half of my bolts switched out to old rusted bolts basically got switched out for old car parts. The younger guy tells me he changed my gasket initially I couldnt here the noise of broken gasket but after the second time I started my car the sound was back not sure if he just glued the gasket together or what. But that has been the worst job anyone has ever done even after paying $260 he denied me when I went back to get it fixed with out charge couldn't even get a refund for being robbed for my parts. If you go to this shop make sure the older gentleman attends you and works on your car, the younger kid seems to get work from him sad case for customers

I highly recommend Canal Auto Shop for any of your car repair needs. I called the shop from out of…read morestate today (on a holiday, no less) and spoke with Dee, who graciously allowed me to have my college-aged daughter have AAA drop off her non-working Honda Accord for repair. I explained to Dee what we and AAA thought the problem may be (a bad alternator or serpentine belt) and Dee said they would take a look and have it repaired today. He gave me an estimate over the phone and had the car repaired in a few hours at the exact price quoted. It turns out it was a bad alternator, after all. I am so grateful for Dee and his shop for taking my daughter's car in last minute and ensuring she'd have a working vehicle for her first day of senior year of college tomorrow morning. Thank you for being so kind, helpful and timely with the repair! Will definitely return in the future!

Terrible experience at Bouchard's Auto. When I pointed out that my car lighter was missing, one of…read morethe guys actually tried to start a fight with me. On top of that, they charged me $7,000 for work that should've cost no more than $4,000. Completely unprofessional and dishonest -- I would never recommend this place. ONLY good thing I can say about this place is that the owner said he would buy my car for more than anyone offers. But ya this place is NOT IT

I have a 2022 Outback Subaru, that is needed a sticker! I stopped by the shop and asked the…read moremechanic if they can put a sticker on my car, without hesitation or even looking at the car he quickly responded to me by saying that is going to be a long wait even though there were no cars in the bay. This is actually my second times that I have gone to this shop and asking for services, in both visit I was refused service for being an Afro-American of which I could not find any other reasons for them for their refusal to provide me with service. This situation is definitely needed to be investigated to ensure all clients receive the same level of respect, and applying the same policies and procedures consistently to every customer, and avoiding any form of discrimination or favoritism; essentially treating everyone with fairness and dignity as a customer.

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

Great shop plugged my tire right away. Shop is clean and the guys were very nice. My husband was in…read morethe business for 60 years and he was very impressed.

Made an appointment, dropped off vehicle 8am for the day, explicitly told them when I made the…read moreappointment I need the job completed by end of day as I can't be without my vehicle for more than a day. Told they will have it done by end of day, got a call around 130pm and told me he can hear a noise with a "stethoscope" on the wheel bearings, would cost up to $1,700 to change front bearings, but not a safety issue. I told them get the brakes done, that is most important, I need my vehicle at the end of day. Said they will try to get the brake parts, didn't order yet for some reason, got another call a little later saying John won't be able to do it today because he never ordered the parts. To TOP IT OFF, I go to pick up the vehicle and John wants to charge me over $100.00 just because he took the wheels off! I can go to Meinekie for a FREE brake check, I told him to do the brakes, he didn't, and he tries to give me a bill for $100.00 for pulling off the front tires and listening to the bearings for noise. It's a shame, we have family and friends in town with a combined 12 cars or more that would love to use a local business for it's auto repairs. This is pound wise and penny foolish behavior. He should of just buried the cost in the brake job, that I would have had him do, not now.

They were able to re-charge my grandma's AC same day, we ended up opting for next day. Friendly,…read morehelpful, quick service! Thank you!

Billy Jr charged me $80 to figure out my car was out of gas. And $3 to touch it. Then he *tried* to…read moresell me a battery +plus installation. And when I handed over my debit card, Billy Jr told me to look on the bright side - my car would be warm and toasty when I got in it. In other words, they had just taken her for a ride.... notice the incoming mileage of zero on my receipt? These mechanics are shifty-eyed, low-level, america-made only. Billy laughed when I thanked him before getting in my "warm toasty car. " As an intuitive woman, it felt very violating. But nothing bad can happen in Salem ya know? So if you are a man or woman, buyer beware. Needy boys needed at SPG!!

Classic old time auto repair shop in the heart of historic Salem…read more Recommended highly by my close friend of 50+ years who has been servicing his Subaru's for over 20 years. Ordered an oil change tat went swell but I am not happy that they added a 4 tire rotation ($40) That I never ordered. Not happy about that.

Wonderful helpful and so very knowledgeable. I am very grateful they fixed my flat while I waited…read more Also a short time ago I had an alignment done by someone else and I had to go back twice to the other place and it still wasn't done correctly so I went to Mully's And they aligned my car perfectly the first time. Thank you for having pride in your work!

I had my Ford Explorer diagnosed for no air conditioning by a Ford dealer as I thought I was under…read morewarranty but to my surprise I was not! They found an oil leak along with rear a/c line leak. They quoted me over $4000 for the repairs. Kent and his expert staff at Precision made the timely repair for just over $500. These guys know cars and are honest with you. Thanks again

Totally disgusted with this place, they charge an obscene amount of money and don't complete the…read morework that is requested and expected of them to do. They don't explain or are too lazy to pick up a phone to let you know BEFORE they start blowing all your money and doing useless work. They where told to repair the a/c, they didn't. They just recharged it for 565.00 and put dye in it. Never solved the issue, never tried, just a way for them to make 565.00 for doing nothing. I can re charge the a/c myself for 30.00 from NAPA. They will charge you 565.00 for doing nothing and will laugh in your face when you are forced to pay it. This could be the most dishonest shop in Marblehead, the most expensive, and the laziest. It's not about taking good care of their local customers, it's about making as much money as they can at your expense. Go to Barrett's Garage in Marblehead, honest, kind, trustworthy, accommodating and just all around nice. I look forward to sharing my story with everyone I know, including some that are customers right now and others that plan on going there in the future. I live right by the shop and look forward to seeing them around town regularly. As you can clearly see from a review someone posted 8 days before mine with a 1 Star, they also got ripped off......... THIS IS COMMON PRACTICE FOR THIS PLACE!!!! Also, if you see the replies from the owner KATIE B, she is unprofessional, childish and rude. I guess we know where the rest of the staff take their cue from. Explains a lot.

Two thumbs way up. We've used Bartlett's several times over the past year, and they've always done…read moregreat work, quickly and for a very reasonable price. They've never tried to push work on us -- in fact, they'll tell us candidly when they don't think something needs to be done. A reliable, honest mechanic is a great find, and these guys definitely fit that bill.