Was looking into buying a snowboard and came across this place. My boyfriend was immediately…read moreimpressed walking in by the massive selection & variety. Finally picked out the perfect board for me after looking through a bunch & talking them over with the knowledgeable staff. Can't wait to tell our friends about this store & try out my new board. Thank you!!!

I took my son here today to look for his first nice skateboard for a birthday present. Civil had…read morean excellent selection of decks and components from which to build. Mitchell was working that morning and was extremely helpful and knowledgeable in helping us choose the most suitable parts. We were just passing through on our way south during a road trip, and I'm so glad we stopped in. My son is totally loving his new skateboard and I just wanted to say thanks!

The staff was amazing answered all our questions. Very accommodating. Good value and selection.read more

We went to buy my son cross-country skis for Christmas, but it was a frustrating experience from…read morethe start. It took a while to get someone to help, and when a woman finally came out, there was only one other customer in the store at the time. She helped us find the right size boots, then wandered off before my son had finished trying them on. She didn't return to assist us with the skis and poles and instead started helping other customers while we waited. After nearly 20 minutes, she came out with an older gentleman, but instead of helping us right away, he went to help the people next to us, who were already being assisted, and then ignored us completely as he walked past. I was frustrated at this point, so I snapped and told him, "It's us. She wants you to help us." I apologized afterward and explained that we had been waiting for her for almost 20 minutes, watching her assist other customers before coming back to finish with us. He was very kind and helped us with the skis and poles, and I asked if there was a package deal for buying everything together. He went to check on it for us. While we were waiting, a woman's two toddlers were knocked over by some dogs that had appeared out of nowhere. The kids were scared and started crying. As the woman tried to calm them, I moved closer to the counter to put myself between the dogs and her children, and asked the woman behind the counter why the dogs weren't on leashes. That's when another woman came out of the back, grabbed the dogs (apparently hers), and then yelled at me to leave. I responded, "Your dogs knocked over children, and I'm the one who needs to leave? I came here to shop locally, and you ignored us for 20 minutes, only to tell us to leave now? This is the worst service I've ever had." Needless to say, I took my business to REI instead.

Earlier this year, my husband and I found ourselves in the market for cross country skis. A little…read morelate to the game for the season (and perhaps the year with recent shipping delays) the employees at The Ski House were incredibly helpful in our search for gear in time for a February trip to Lake Placid, NY. After striking out at stores throughout Rhode Island, we found ourselves extending our search to Massachusetts and Connecticut. Most stores simply laughed when we mentioned we were looking for two full packages of boots, skis, and poles. The Ski House not only took our inquiry seriously but worked out a viable solution and game plan to help us find everything we were looking for. We worked most of our purchase out over the telephone, saving us precious time, gas, and mileage during our search. The Ski House gathered all of our ski equipment (minus the boots) based on height and weight and held it for us with a small deposit until we could get to the store for pickup. They talked us through the requirements we'd need in a boot and offered several suggestions on where we might be able to locate a couple pairs. With their guidance in mind, we found boots online same day that were compatible with the Alpina skis coming our way. Our excellent experience extended through to purchase. Everyone we encountered in-store was pleasant and knowledgeable. Our skis and bindings were set up in no time, poles measured and tested based on our height, and final purchase handled quickly and efficiently. Thanks to The Ski House, we were able to cruise the trails on our vacation in our new gear not long after!!

Absolute scam . Sold me the wrong size ski boots, claiming they're "supposed to be tight." As a…read morebeginner, I trusted their so-called expertise. Turns out, they were cutting off my circulation after two runs. Three other shops confirmed they screwed up. Wasted $100++ trying to fix their mistake. Went back, and they ADMITTED they sold me the wrong size--then refused to do anything about it. No refund, no exchange, just pathetic and was told" buy new ones." Now I'm out hundreds of dollars with boots I can't wear. Incompetent, dishonest, and a complete waste of time. Avoid this place at all costs.

Great shop knowledgeable and helpful staff. Owner is the best…read more Will buy at no other shop!

Excellent service. Purchased a set of skis and also rented skis. They are knowledgeable and took…read moretime to answer my questions even when it was a busy sale weekend.

Super friendly knowledgeable staff, they really take the time to make sure you understand how to…read moreuse and care for the equipment properly. I left feeling more confident. 100% recommend

Best place to find affordable gear for u or whoever needs it. Awesome location and even better…read morestaff on site.

Great selection of gear. Ted and the staff are super helpful and friendly, we always enjoy going in.read more

Avie's Ski and Sports is AWESOME. They have the very best staff and service. They were very helpful…read morewhen I needed a new set of skies (after 20 years on my last pair). The staff were very knowledgeable, helpful, friendly, and otherwise outstanding. They went more than out of their way to get me into the right skis for me. 100 out of 10. Would recommend.

I love the REI in Garden City. Every employee, literally everyone, is so kind and helpful. They are…read morewilling to go the extra mile and never seem "bothered". REI has great outdoor brands and a decent selection. Prices range and things can be on the higher-end but it's no more expensive than the manufactures sites. I also appreciate that as a member I get perks like cash back, extended returns, etc.

Still five stars. We came in looking for a number of things. Kind of a scouting mission. REI has…read moreplenty to offer for hiking, camping, biking, kayaking, and more. We are looking for, among other things, a smaller tent (ours is huge) that we can easily lug around with us and REI has a large selection. We signed up for their membership several years ago. Just tell them your phone number when making a purchase and you get credit for the purchase. We picked up a UV protective t-shirt as a gift for someone. It was reasonably priced imho, very soft and moisture wicking. Brilliant. I should probably get myself one too. BTW, the company no longer offers bags. None. So bring a reusable bag if you plan to shop here. It's just another way to reduce waste and be a good steward. Some of the prices can be high, but not everything. They sell Patagonia which is an expensive brand, as well as other, more moderately priced items. You just have to know what you want and what you are willing to pay. If you check out the bulletin board upstairs, they offer guided excursions that look really fun. I check out their selection of hiking poles as I am looking to buy some. Everything from really reasonable basic models to foldable, light weight pricey models. So you have options. They have pet items. Personal care items. Clothes and shoes are upstairs. So many types of water bottles. Camping items for both the thru-hiker and the car-camper. Check them out. They are a good resource and the staff are friendly and happy to assist.

After visiting VSS I felt fully satisfied with my new gear and confident that I was going to have a…read moregreat ski season. Their team made sure my boots were comfortable and fit just right. They were all very knowledgeable, kind, and caring. After getting my boots and skis fitted they even helped me chose a jacket that was bet for me. To mean this seemed like a great business and worth any wait! I will definitely come back and recommend to all!

I just left this shop after spending about 1.5 hours working with Greg on a new pair of boots. I…read morecan't say enough good things about this experience. After measuring my feet he brought out at least 6 pairs of boots from an assortment of companies. He explained the features of each one and his goal was to find me the perfect fitting boot no matter how long it took. I was very impressed and would recommend this shop to anyone looking for anything ski related.

I went in there in my first visit and the younger guy he was cool with me was in there for my first…read moretime and I waited to get my dive tank vip and the guy was n time and he know my dive instructor John .and my tank came back ready to dive and I dove and now I got bring it back to vip I hope he is still there to vip my Dive Tank

Great & professional customer service -- my wife and I are pretty new to everything and wanted to…read morefind some solid gear for some snorkeling on an upcoming vacation. The owner was a huge help, showed us a variety of options at different price points, let us try a bunch of masks on and gave a lot of useful advice and insight. When we settled on equipment, he cleaned and prepped everything for us at no additional charge, and even showed us some amazing videos from trips and dives he had been on. Super enjoyable chatting with someone who is obviously so passionate about what he does, and helping others to get into it as well. Highly recommend this shop!