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    Andersonville Physical Therapy

    4.2 (43 reviews)
    Open 7:00 am - 7:30 pm
    Updated over 3 months ago

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    Ask the Community - Andersonville Physical Therapy

    Review Highlights - Andersonville Physical Therapy

    Worked with Stephanie, Pat, and Lilly and each had their own views and opinions about how best to help me.

    Mentioned in 13 reviews

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    Alden Lakeland

    Alden Lakeland

    1.3(12 reviews)
    0.9 miUptown

    My friend's mom was transferred here for rehab after being admitted for dysphagia and a pulmonary…read moreinfection. She needed to also gain weight in order to regain her strength and needed to be fed via tube. This is definitely a no frills place which is fine if all you want is for your loved one to be there until they are rehabilitated and maybe do home care, thereafter. Unfortunately, she was readmitted to the hospital due to another lung infection which is probably not their fault, but what was surprising was that she also seems to have LOST weight and was also dehydrated after being there for a week. Makes you question what these people are doing and what checks are being put into place in order to ensure patients are being properly rehabbed. They have some really great people on staff as well as some that really don't know what they are doing and make you wonder how they found work. If you have questions as what treatment was being done to your loved one, don't expect all the answers as they either deliberately keep mum or just don't know all the time themselves. But, hey! At least the basement area is designed to look like a bunch of cute storefronts!

    I am extremely upset and disturbed by the way my mother was treated by CNA Kayla on the 4th floor…read more I am demanding that management take this complaint seriously and investigate this situation immediately. My mother was left sitting in urine for hours, which is completely unacceptable. When she needed her food warmed, Kayla refused to assist her. During the process of changing my mother, Kayla was also extremely rough with her. My mother is in your facility to receive proper care, not to be neglected, treated disrespectfully, or handled roughly. I expect my mother to be treated with dignity, respect, patience, and proper care at all times. I am requesting that Kayla not provide care to my mother moving forward and that management thoroughly investigate what occurred and take appropriate action. I want this complaint documented and I expect a response explaining what steps will be taken to ensure my mother is safe and properly cared for. I will not ignore this situation, and I will continue escalating the matter if my concerns are not addressed promptly.

    Wesley Place Rehab - Therapy Kitchen

    Wesley Place Rehab

    3.6(17 reviews)
    0.4 miAndersonville, Uptown

    I was unfortunate enough to be hit by a car while bicycling. After surgery I went to Wesley Place…read morefor rehab and stayed two weeks. I regret stepping foot in this place. Every nurse and CNA was friendly and more than competent, however medications were often given late and most of the time it took more than 20 minutes for somebody to answer the call button. This was not due to laziness of the staff, but due to intentional understaffing. I was at Wesley to receive physical therapy. I had a horrible therapist who threatened not to give me therapy. I left messages three days in a row to the head of therapy and now, three weeks later I have yet to receive a call back. I also called the administrator three days in a row and then once 7 days later, and am still waiting for a return call. If the head of the main department for skilled nursing cannot take the time to call a patient in the facility, and the administrator cannot either, nobody should ever stay in this place. Let me conclude on a positive note. My problems were resolved by the social worker, Sarah, who took her job to heart and treated everybody lovingly and with great care and attention to detail. She deserves to work at a place that appreciates her and its patients, so if anybody needs an amazing social work, call Sarah. You won't do much better.

    Am very disappointed in Wesley Place. My sister was transferred there from Northwestern this…read moreafternoon. She needs to take her medicine twice a day. There is still no medicine and it's almost 9PM, and they said it won't be there until tomorrow. I tried to call the nurse, and there was a message to leave a message. Yes, I left a message over an hour ago, and no call back. I then tried to reach the sales rep. No answer. Of course. She sold us. Left her a message. I wish I could move my sister tonight. Who credentialed this place? Shame.

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    Wesley Place Rehab - Fireplace Lounge

    Fireplace Lounge

    Wesley Place Rehab - Therapy Equipment

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    Wesley Place Rehab - Second Floor Lounge

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    Second Floor Lounge

    Wilson Care

    Wilson Care

    1.0(2 reviews)
    1.1 miUptown

    The staff here is verbally abusive, and will do anything to ruin your life!!! They not only do that…read morebut if you have low self esteem be careful since they will do anything to bring you down and kick you while they are at it. Plus they put you on restriction for no good reason other then to make you suffer!!!! The treatment is awful, the caseworkers are busy bodies and won't keep anything you tell them to themselves like they are suppose too. Also they don't care to listen to your side of the story ever!!! Plus many people living here haven't seen their psychiatrist, or only see them on occasions. THIS PLACE IS WORSE THEN HELL ITSELF!!!! DO NOT COME HERE I WOULD NOT WISH IT ON MY WORST ENEMIES!!!!!!

    They stole my $8,000 disability backpay and I have been working the last six months since I moved…read moreout to try to get it back. They lie and say they have internet access, but they don't. The doctor nearly killed me. He took me off medication cold turkey instead of weaning me off, which could have given me seziures. I ended up in the emergency room and was put back on it immediately. The same doctor also tried to give me adhd medication/stimulants at 7pm, meaning I wouldn't have been able to sleep, so the man obviously doesn't know what he is doing and is dangerous. They wouldn't answer basic questions about money and their paperwork, claiming they had already answered it, and then finally flat out said they refused to talk to me or my family. A staff member yelled at me and made me cry and have a panic attack because I was standing two feet too close to him while waiting for food.When I went to social security to talk to them about my SSI they showed up and went into the meeting without asking me. Afterwards they said that I went behind their back by going there. When I requested I get my medication an hour earlier so I could go to social security again, they refused. I could have still gone, but I would have missed important medication and afterwards they would have not let me leave the place for a week as punishment. One woman told me I was going to get kicked out because I wouldn't sign some financial paperwork that neither I or my family felt was explained. At one point they accused me of recording them secretly, which is illegal (I wasn't). Once they gave me the wrong medication but luckily I noticed before taking it. When I had a cold not all the staff would measure out the amount (even when I pointed this out to them) and would give me five times the dose. When I was tried to move out I filled out the correct forms and did everything they told me to, yet the day of they said they didn't have the right forms and they locked the door and refused to let me leave. They don't take people out for events. The events they have in the facility are pathetic. They had a "make valentines day card" event. It lasted seven minutes. This was the worst time of my life, and I am the daughter of a meth addict.

    Andersonville Physical Therapy - physicaltherapy - Updated September 2026

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