Brenda is the best groomer in Boston! After several disappointing experiences with other groomers,…read moreI'm so grateful to have found her. She is gentle yet efficient, and my dog always looks incredibly handsome after each visit. The holiday-themed accessories he comes home with are an especially fun and thoughtful touch. Brenda is a pleasure to work with--professional, communicative, and accommodating--and her pricing is excellent for the outstanding quality she delivers. The free off-street parking at her location is also a huge convenience. I would recommend Brenda to anyone without hesitation!

Brenda at Untangled Tail is absolutely incredible--an easy 5 stars. After some rough experiences…read morewith previous groomers, we were nervous bringing our dog somewhere new, but Brenda completely changed that. She took the time to work with him at his pace, building trust with so much patience and kindness. Now he's genuinely excited to see her and is so much more comfortable with the entire grooming process. What really stands out is how much she truly cares. She goes beyond just grooming--she shares helpful recommendations for products, gives us tips on how to keep him comfortable at home, and even flags things like skin concerns early so we can stay on top of them. On top of that, she's always punctual, super responsive, and just a genuinely warm and funny person. We feel so lucky to have found her and would recommend her to everyone.

I had to find a new groomer for my 11 yr.old dog and people recommended them on a web site.I took…read moreher to them and she never looked better.I am very pleased and I swear my dog is happier than ever

Joan is great with my Bella when I drop her off Joan would keep her till the end of the day when I…read moreask if I have a doctors appointment great lady to deal with my Bella always looks like a million dollars

The staff is friendly . The prices are not too bad . They have street parking all around .read more

I've going to Man's Best Friend in Everett for over 10Years and Dave and his wife are amazing. To…read moresay my dog is a challenge is an understatement and I don't know what I'd do without them!

The staff here is so knowledgeable and are willing to jump if you have any concerns. Our Vizsla…read moreHenrick is 10 months old, and having the ability to watch him interact with the other pups is great. He moves around to the different areas, so I doubt he gets bored! Comes home happy and when we arrive to go again he is so excited. These guys are pros, and when I go away this summer they are boarding Henrick in a "suite". Highly recommend and the faculty is amazing.

For the care of my dog - satisfactory. For accessibility-quite likely in violation of a slew of…read moreregulations, and laws. They refused to continue watching my dog, because i reminded them that their treatment of people who needed to use the accessible entrance without steps, shouldn't mean that everyonee that enters the main door gets cared cared for, and regardless of being there ahead of ALL of those people, and waiting on crutches/walker, did an attendant observe or allow access to me, my friend and a man who attempted access, over a year ago. When suffering from surgery, I asked if I should have someone else watch my dog, and they assured me they had accessibility in hand. They did not. The only reason they still exist, is because I took the high road, and didnt file a complaint with the ADA, Everett Disability commission, and sue them out of business.

Hey Ya'll, it's me again and this time I have the prrrrrrrrrfect place for your furry babies. Let's…read moreget into it. This place and its worker is absolutely wonderful. He is kind and took his time with my Ginger Squirrel. My Ginger had a few knots and he shaved her down, clipped her nails, cleaned her ears and gave her a bath. she looked awesome and felt even better. I could not be happier with his work. My family and GinG thanks you for all your hard work.

My cat had a grooming session there today. I was surprised that my cat was very calm when she just…read morearrived. And after the grooming session, my cat becomes very soft. More importantly, she does not appear to be stressed after the bath. I will come back next time.

Sam is gentle kind and caring. Finley goes every two weeks to get her nails trims and her ears…read morecleaned and she goes to the groomer unafraid.

Inconsistent grooming. I have been very pleased and very disappointed…read more Needless to say, my little sweethearts no longer chance it here. Listen to the customers!

Customer service here unfortunately terrible. A very disappointing experience with this dog…read moregrooming salon. They require a $30 deposit which is fine. I provided them with $40 expecting my change back they wouldn't provide change and kept the full amount. On the day of the appointment, we got lost trying to find the location and kept them updated about the situation. Instead of being understanding, they told us she only had a 15-minute window. We communicated that we wasn't sure we could make it in time since we are currently lost & our Dog had started vomiting . I asked the the person assisting me On the phone was there anyway to reschedule it and they said a new deposit was required even tho they kept the difference of the money from the deposit that they never gave back. Despite the communication, they kept the deposit and said a manager would reach out. Instead of a call, later received a letter stating they would no longer provide services. The lack of flexibility, poor communication, and unprofessional handling of the situation were very disappointing. I would not recommend this business based on this experience

Brought 4 of our dogs to get groomed here. Initially they did a good job on my first small dog. But…read moreone of them when I came in I made sure to check my dog as much as I can. I noticed a cut in the arm pit. Told them about it and they said oh he moved a lot and maybe got clipped. Then I looked at the paws and in between the paw pads they were soooo red. It was a really bad shave burn. On all of the paws. One of the paws were so bad that it looked super irritated and it was bleeding. The front desk lady called the groomer and asked him what happened. He said that it's normal and it's a small burn. They apologized and put a spray on them. I asked if I should put something on the paws next few days and they said no he's good now. The next day his paws were bleeding. They were so red and looked super irritated. It's almost a week and the paws are still bleeding and very red.I will never take my dogs here again. The other dog I also took had similar issue with bleeding paws but was not as bad. The last dog I took acted weird for 2 weeks as if she was anxious while she ate. I know they will not take any responsibility and it's a shame because I went due to the good reviews.

This is a highly responsive and responsible group of people! They love our dog and all the dogs…read morethey care for-- my dog is always anxiously waiting for their scheduled arrivals-- 5 stars and much gratitude. These folks really care and your dog will sense that!

Jake, James, and the entire training team at BDB are absolutely phenomenal. When we first adopted…read moreour dog, we had no idea how many training challenges we'd face, especially living in a busy seaport apartment building with a leash reactive dog. We felt completely overwhelmed at first. Enter James and Jake, who truly saved the day. From the start, they were patient, knowledgeable, and incredibly invested in our dog's success. The progress our dog has made in just six months is nothing short of amazing, night and day from where we started. What really stands out is how much Jake genuinely cares; he treats our dog like his own, and it shows in the results. If you're on the fence about training, don't be. BDB is worth every penny. We couldn't recommend them more highly!

Colleen is fabulous! My dog is so happy and cute when he's done! Glad I found Ride and Groom.read more

Colleen has been great with my dog. She is communicative , timely and quick with her service. He…read morelooks great every time he has finished and I'm very happy with her grooming.