All they know is to disrespect people. Do not go there…read more I had a 1pm appointment and the front desk checked me in and got my co-pay. Then I was waiting there till 1.45. That's when I was seen by their doctor. The staff is extremely non- courteous, disrespectful. The least you expect is for them to communicate the delay and be polite when speaking. But not. After my consultation appointment, the wanted me book an appointment with a therapist outside. They made me pay for my appointment and then they sent me to look for therapists outside of their business, which starts the entire process again Why would need to see them and pay them, if I was being sent to see a therapist elsewhere. It's ridiculous. It's a scam.

STAY AWAY FROM THIS PLACE they still have my money and have been ghosting me for weeks to…read morereschedule a surgery because their PA/Dr. and care team couldn't order pain meds and equipment prior to my surgery so it was cancelled. I paid a large sum of money for a PRP injection, for during my surgery (that never happened). I have spent over 40 documented hours trying to track down and actual person, which is virtually impossible. Sent six messages to through their portal about rescheduling this surgery, and have left 10 plus VMs for the surgery scheduler, no return phone calls from her either, in spite of their VMs saying, "YOUR PHONE CALLS WILL BE RETURNED IN 24 HOURS, simply not true. I called again today to speak with a management person, was told they are in a meeting but will return your call before the end of the day, and as I predicted, no call was made to me. Why make a patient portal if you NEVER RETURN THE MESSAGES. I had to go on a trip to Disneyland with a torn meniscus, and sent four URGENT MESSAGES ON THE PORTAL ASKING FOR MEDS NO RESPONSES. Now a fourth week has come and gone, wasted time, wasted effort and my knee surgery not scheduled.DON'T COME HHERE. They arenbasically ghosting me, but still have my money.

"A+ Quality, Friendly Staff"…read more For my next visit to Dr Bell, I decided to break my shoulder. Well, okay, not really broken-- the usual rotator cuff injury. The doctor described the tendons as "shredded." This was not exactly the adjective I was hoping for, and surgery was required. The surgery was uneventful, and took place right across the street at Hacienda Surgery Center. On my next visit to the doctor he provided color photos of my surgery. It's sort of like doing selfies, except you're unconscious. Several weeks later, I was in the capable hands of the onsite physical therapist, Mark Snyder, assisted by his capable assistant. Karen. These folks are excellent-- professional, as well as friendly. I sometimes call Mark, "Mr.Pain." It was originally, "Dr. Pain," but he reminded me he was not yet a doctor. I don't know why I came up with that nickname for Mark. During physical therapy, whilst icing my shoulder, the PT team allows me to watch the TV show, "Sherri." This is part of Mark's therapy, and provided at no extra charge. I am always pleased with the proficiency professionalism and courtesy of the great staff here. A top tier medical practice happens neither easily or quickly. Doctor Bell is a very capable surgeon. I would not go anywhere else. But please don't tell the physical therapist that I call him Mr.Pain. That nickname might be misinterpreted , and they might cut me off from the "Sherri" TV show.

Dr. Bell is amazing. His team got me in for an appointment quickly, he immediately gave me an exam,…read morelistened to all my concerns, got me and x-ray, MRI, and let me know I needed surgery. Surgery went well and I'm now 2 months post op! With physical therapy right around the corner, recovery has been a lot easier with everything so close and well organized. He is also very nice and personable. Would definitely recommend to everyone!

This is the office building for women breast imaging and a few doctors for orthopedic surgeon …read more It has big windows and lots of chair for patients and family to sit and wait . Nice restrooms upstairs and downstairs. Staffs are friendly and helpful . There is an elevator inside even it is a two story building . To make an appointment may take a few weeks to month ( especially if you are new patient) . I think it is worth the wait . I saw Dr. Joshua Richards for hand therapy. He is a wonderful doctor . ‍

Was referred here for my carpal tunnel/trigger finger. Dr Cooke and her assistant Kathryn ate very…read moregood at their jobs! They listen, take care of younand respind to emails! My surgery went great and lucky me I get to go again for the other hand.

Dr Hany Elrashidy, MD did an excellent knee replacement for Gary Cedoline. I highly recommend him…read moreas your surgeon. He's kind, professional and gets the job done. Linda Cumarusti

I began seeing Dr. Elrashidy in October 2024 after being referred to two other orthopedic doctors…read morefor a left shoulder rotator cuff tear. I was already well-versed in shoulder surgeries, having undergone four surgeries on my right shoulder over the past ten years, so I knew what I was looking for in a surgeon. From the moment I met Dr. Elrashidy, I knew I had found the right person. Not only is he extremely personable, but he truly listens. He took the time to hear all of my concerns and showed genuine interest in my very extensive history of orthopedic surgeries. Little did either of us know that my shoulder was about to turn into quite a project. This shoulder and arm had finally had enough after years of being overused and relied on while my right shoulder went through multiple surgeries and physical therapy. Two days before my pre-op appointment with Dr. Elrashidy, my left bicep completely tore--rolling up into the classic "Popeye" deformity. When he saw it, he didn't hesitate for a second. He immediately jumped into action and was fully committed to getting me fixed. Once he got into my shoulder and arm, it turned out I had quite a mess for him to repair. After healing for 4-5 months, it became clear that my body was not cooperating. Despite working hard in physical therapy, I had developed a significant amount of scar tissue in my shoulder. On top of that, I also developed abnormal scar tissue bands over my bicep. After 20 years of surgeries, my body had decided to fight the process. To address the extensive scar tissue that had nearly stopped all forward momentum in physical therapy, Dr. Elrashidy recommended a full shoulder manipulation to break up and remove the scar tissue that was preventing me from regaining movement. Five and a half months after the first surgery, we went back in and did it again. He had a lot to deal with, and almost immediately, I gained additional range of motion. I am now eight months post-op from the second surgery and still only about 50% recovered, but we continue working with physical therapy 2-3 days per week. Dr. Elrashidy stays in constant communication with me and consistently follows up on my progress. If I had to do it all over again, I would absolutely choose Dr. Elrashidy again. I trust him so much that I even sent one of our best friends to him to repair her ACL injury. If you need help with a complex orthopedic problem--especially if your situation is complicated like mine--Dr. Elrashidy is the best choice you can make. Thank you, Dr. Elrashidy, for your exceptional care and friendship through such a challenging time.

Quality patient care with very thorough and thoughtful individuals. They are helping me heal my…read morefinger to get it back into top shape! Great facility. You can trust them.

GOLDEN STATE DOES NOT CARE ABOUT THEIR PATIENTS!!!…read more Dr. Kou. What a JOKE Is the entire establishment unprofessional? They rush you out quickly and say repeatedly "there's nothing I can do" They do not try to find ways to help you heal. They just get you in and out. Laugh at you and walk away. Just saw dr Kou. He actually laughed at me in my appointment. He too rushed through my appointment eager to leave. I'm thoroughly disappointed by Golden State Ortho as a whole. He did not listen to me. And when I said I feel like I'm not being heard, he said "no I feel like you're not listening to me!" What doctor speaks to their patient in this manner? How rude and unprofessional. Golden state has very serious internal issues with their physicians. Completely appalled by this treatment.

Why would you check in a patient who is 16...make her wait 45 minutes . She calls her parent…read morebecause we are both working but that's not enough you then deny care and reschedule the appointment. Again not calling the parents , Or trying to fix the issue or even ask if the patient can even have a moment to call her parent /guardian?!!! Worst office worst scheduler also super rude and clearly tired of her job.

Thank you for taking care of left shoulder. It has been 4 weeks since my surgery, and I am seeing…read moreand feeling improvements every week. Dr Donnelly used the SpeedBridge repair on my shoulder (gold standard in terms of repair from what have researched). He takes the time to talk to you. I was at another orthopedic office but switched for a variety of reasons. This was a great decision. The Stanford Office is excellent. The staff are professional, punctual.

Dr. Nord took such great care of my knee issue from start to finish. His office team is well…read moreorganized and aligned with making appointments getting insurance verification and treatment authorization or seeing his MA Shane. My complete knee replacement has healed. My scar is barely visible I'm on year 3 post-Op with normal "age" issues and I give all credit to Dr Nord !! I feel so blessed to have been referred to him & his team.

I don't recommend Dr Russel Nord I had a total R knee replacement it is making slushing noice , and…read morebig tuck tuck noises while waking, sleeping and restricting me walking and pains after five month I couldn't walk even fifty feet only his assistant PA attended me only and have keep me going therapy first of all he never come to see me on follow up Dr visits me on appointment after knee replacement until fifth month to see me then tell all knees make noises because plastic and metals always make noises I said I am disagree with your statement I said nobody's knee replacement make any noises finally told him just fix it , but it was all vain even after 8 months he operated again I still have same problems with knee I don't know what to do after that I trusted him gave the second chance to fix my but all failed for me I still have same problems so I will not recommend any to go what I am going through in my life one year my happy retirement have been ruined and I am very upset how to solve my problems I believe they just do it money to make it again and again and rips patients and take advantage of insurance company I give negative five stars

Tobe is the rare breed of both a gifted and a genius healer. He combines his natural intuition and…read morestoried career experience to heal, fix, mend, and prevent injuries at their underlying root causes. This is most definitely not a band-aid but an actual long term cure provided you meet him half way by committing to your health and being disciplined about your recovery. If you're reading this review it means you're considering visiting Tobe. The good news is that your search is over. This is who you're looking for.

He's unbelievable. First visit today and he was so intuitive with asking questions about stresses…read morein my life - went deep about how stress is causing my injury while giving me instant relief with very intense pressure. I felt relief when I left his office today, and I was handed a plan, a book to read, and I have hope after 1.5 years of bad lower back and hip pain. 5 stars. Make the appointment.

I injured my back in December and I reached out to San Ramon Valley Physical Therapy through their…read moreweb interface. Unlike most other businesses, they got back to me the next day and were able to schedule 6 appointments over the next three weeks. I noticed reduction in pain and improvements with my pain very quickly. The staff did a great job suggesting stretches and exercises that targeted the problem area and always was patient answering my questions and when explaining things clearly. Despite the reason for the visits, working with this group was a very positive experience.

Took forever to schedule my appointment when I was in major amounts of pain. Once I got them…read morescheduled owner deleted my appointments because I was frustrated at their lack of care for me. Very nice ladies at the front but owner needs to be more accommodating and maybe have a little empathy for their patients.

Both Drs. Stine and Oji are my surgeons. They are superb. Dr. Stine was my surgeon for my very…read moreinvolved and highly successful rotator cuff surgery. He is my "go to" surgeon for all things orthopedic. Dr. Oji is my ankle and foot man. I adore both of these men. No one will touch me but them or someone to whom they refer me. I can't speak highly enough of TRI-VALLEY and the team there. ADDITIONALLY the staff at reception is excellent, warm, caring and friendly. Scheduling personnel is also great. Top to bottom, end to end this is a top flight group; every person regardless of function. You can't find a more caring, talented, compassionate, and skilled group of people.

I was a patient of Dr. Rush several years ago for plantar fasciitis and had a very positive…read moreexperience with custom orthotics. I successfully ordered replacement orthotics once before, but my recent experience has been extremely frustrating. At a December 2025 appointment, I was told that custom orthotics were no longer offered and that Tri-Valley Orthopedics now sells an over-the-counter branded insole instead. I wanted multiple pairs for different shoes and requested six pairs so I would not need future appointments simply to purchase replacements. Six months later, the insoles are still unavailable. Communication has been the biggest issue. The phone system no longer allows direct access to the office, messages left for the medical assistant have gone unanswered, emails have not been returned, and there is no clear way to speak with an office manager regarding the situation. At one point I was told insoles were available for pickup, so I scheduled an appointment. The day before the appointment, it was canceled because the insoles were actually not in stock. Now they are calling saying I missed my appointment. See screenshots. The lack of communication, inconsistent information, and inability to resolve a straightforward purchase request ultimately led me to seek care elsewhere. While my earlier experiences with the practice were positive, this recent experience fell well below my expectations.