I do appreciate the office manager calling me and offering to get my daughter in another day. She…read morewas very sorry and accommodating. I do appreciate the customer service. Very upsetting that I made an appt 3 months out and 2 days before the appt I found out the secretary booked the appt for Murrietta and not Fallbrook which is where my referral was and where I live. They have not been helpful at all on trying to get us another appointment anytime close to her original appointment. Its ridiculous its taking so long to get in!

I've been going to Dermatology Specialist for four years now. Usually go to the Murrieta office,…read moreit's brand new and very palatial in its layout and design. Dr Samady is my go to dermatologist. Very nice exam room manor and takes the time to explain and discuss concerns. For the last year and a half I've been treating in the Fallbrook office. Dr Samady is there and Oceanside only now. It's easier to get an appointment in Fallbrook than Murrieta....so I like that. Fallbrook is a smaller practice office with less volume. Still...is there is a very nice office.

I saw Dr. Kurlan and was extremely impressed with her attention to detail and her professional…read moredemeanor. She was on time, courteous, and thorough. I'm very glad to have such a competent dermatologist in the Temecula area. Thank you!

Highly recommended! Professional staff and medical team. If you're looking for a good Dermatology…read moreoffice, I recommend them wholeheartedly

Although I did not use this office for services, I did contact them for a consultation for their…read moreunique treatment using IG-SRT for BCC. The ONLY reason I did not go there is because of the inconvenience of being so far away for the many trips necessary to complete it. My review is for the staff that spent so much time and the information they shared to help me make a well informed decision. Laura at the front desk, Michelle who administers the treatment, and Giselle the coordinator went well beyond the call of duty to make sure I knew everything about what I was researching. I really wish they were closer. Thank you!

It took two calls and two 20 plus minute hold times to make an appointment then when I did get in…read morethey left me sitting in the exam room over 30 minutes then a PA came in and told me I could not get a skin tag removed without paying for a biopsy. This is after my own Dr. told me it was a cosmetic procedure. They have 0 respect for peoples time. I felt ripped off.

It takes a lot for me to leave a negative review. I'm usually one that tries my best to find…read morepositive in everything, despite the interactions. I do believe this needs to be shared with Pacific Dermatology back office functions. Firstly, i must say-- interactions with the front end staff including scheduler Elizabeth (on the phone she was lovely and explained everything precisely) and check-in personnel, Brandy, were absolutely wonderful. Very friendly, helpful and professional. I'm grateful for them! The office was also very clean. Unfortunately, the gut feeling I had about the few back office staff I encountered including Dr. K was reality and quite the opposite of the front office staff. I waited for 40 minutes or so to be seen-- I don't mind waiting especially when believing you're in good hands. I don't expect perfection, I do expect standards of medical care and practice. I can't recall the gentlemen's name(MA) that brought me back, he was topically friendly. I went to sit on the exam chair and I was surprised he said, "oh no not there. Please have a seat in the smaller chairs." I have fibromyalgia and other chronic medical issues and was in a lot of pain. But I listened and sat in the plastic chair which is fine. He proceeded to remove the paper I briefly sat on from the exam table. Not sure if he was annoyed, but his body language conveyed it. He was quickly in and out with what seemed to be really rushed usual instructions. I thought maybe he was in a rush or just moved more swiftly. Told myself not to assume. Next, the doctor comes in with a female MA who were both seemingly friendly also. Speaking really quickly and quite rushed, Dr. K gives her MA a look and then looks at me. Kind of awkward but I thought "she needs her chair to be comfortable and there is absolutely no harm in that." Dr K explained she usually asks for her chair and that's why she looked at her MA which made sense. In the very short time the MA went to get her chair, Dr. K asked me a few brief questions to gather chief complaints. The MA walks back in the room with her chair and Dr K says, "oh we are already done, don't even need the chair." I felt really confused and frustrated. I briefly told her my concerns, yet it was as if she was in such a rush to get through our time to get on to the next. I totally get she's running a clinical practice and has to be efficient, but there was hardly room for me to speak. She had asked me to de-robe (shirt only) right there in the chair and I felt very uncomfortable. I asked, "right here? In this chair?" She said, "yes." Didn't offer a gown or to sit on the exam table. Or anything. I felt Bert uncomfortable and as if I had little say as she was just trying to 'check the boxes' and move on to the next person. Dr K rushed through giving an injection and other medications that I barely had a moment to process all that she was saying. I realize I could have asked her to slow down or fully exam the areas of concern (she didn't even feel the lump I was talking about just went off of my report), but I was in shock. I tried to explain some of the issues I'm having with moles on my face and she quickly shut it down and said "no we won't touch those." I asked about the lump under my armpit and she asked if it was this or that...how do I know? I'm not a doctor. That's why I came to seek her expertise. I hoped for at least a full exam. My referral was for skin check/full exam and a few other areas of concern. The female MA gave a print out of after care instructions for the frozen skin. She at least took the time to review it. I'm grateful for that. I left confused, in shock, and asking myself "what just happened there?" I was in and out of the exam room within about 5 minutes or so. I left with many more questions and several more prescriptions which is what it seemed her answer to everything was. The front desk staff was very kind on the way out. Quite a bummer for the wait and also the hope for good care--as I was referred. I am now having to seek out another dermatologist because the lump has grown larger after the injection, the mole she froze looks awful, and I have other areas of concern couldn't address because it was so rushed. I'm sad thinking of other patients who may experience similar things. Truly a bummer and poor standard of care.

I had my appointment in 4 days, which was great. The staff was very friendly and helpful. Dr…read moreKheradmand was very nice and she listened my concerns very careful. And I hope to have a good result with the medication she prescribe. I hope I don't have to wait too long for the doctor at my next appointmen.

This is my second time coming and every time it's been exceptional service from the front office to…read moreBeatrice she's amazing! Dr Yasmin is knowledgeable and takes time to explain everything! I definitely will continue coming here and recommending them to anyone looking for a Dermatologist! Thank you ladies for everything!

I do not recommend Yasmin Anwar. She was impatient and kept walking towards the door to leave as I…read morewas asking questions. She was extremely dismissive, and did not want to explain anything or go over my list of concerns. She had a very uncaring attitude.

Dr. Ataii and his staff are always so welcoming. They provide top notch service and take the time…read moreto answer any and all questions. I always leave feeling great! There's no other place I trust.

Anna was amazing! Very thorough and took her time during the appointment. I felt very comfortable…read morethe whole time.

Dr Roberts and the staff were wonderful! Very professional,…read morepatient and caring. Thank you!

All your calls go to a call center.. you have answer a bunch of questions.. just to never get a…read morecall back. They say use the texting app that goes directly to the clinic. The clinic asked if I took food and water with their pill that made me throw.. I answered there questions and then they stopped responding or replying back to me. Then I find out from the call center that the switch my medication with asking me or telling me unacceptable. Ill be finding another dermatologist that cares about their patients

Amanda did my HydraFacial and she did a really great job. She was gentle, professional, and made me…read morefeel comfortable the whole time. My skin felt very clean, fresh, and glowing after the treatment. I'm really happy with the results and would definitely recommend her.

Unfortunately, my experience with LaserAway has been extremely disappointing due to a complete lack…read moreof customer service, constant miscommunication, and unprofessional behavior from some of the staff. The attitude of certain employees is unbelievable--I'm genuinely surprised this is considered acceptable in a medical/aesthetic setting. Pricing was misquoted multiple times, and I was given different numbers and explanations depending on who I spoke with. On top of that, I received calls and texts from several different phone numbers, with no clarity on who anyone actually was or who I was supposed to contact for accurate answers. It created total confusion and zero accountability. The only positive experiences I had were with Sierra at the front desk and the medical provider who performed my service. They were kind, professional, and the only bright spots in this entire situation. I was promised a refund of $340.00 due to the many issues I encountered, yet that refund has still not been processed so I claimed fraud on my card due the fact that I cannot get a reply from anyone to update me on the refund status. Thankfully my bank is incredible and will do the fighting for me. At this point, I honestly wish they would just refund my entire service ($540.00) and be done with it. What started as a bad experience has only continued to get worse. I originally planned on being a loyal, long-term client, but after this experience, I will be taking my business elsewhere. This has been a horrible experience from start to finish, and I would strongly caution anyone considering LaserAway to think twice, especially if clear communication, accurate pricing, and customer service matter to you.

Shocked at the lack of follow-up patient care. The appointment was good (a paid transaction) simple…read moreadministrative support outside of this (non-paid transaction) has been awful.

Charity Morris has shown how much she cares for her patients. She takes time explaining your skin…read moreconditions. She makes you feel very comfortable when you visit with her. I would recommend her to anyone if you're looking for a caring & sincere dermatologist, she's the one. I've been going to her for a few years now and she has always taken all the time that was needed to explain my conditions. She gets a 5 star rating from me .

Dr. DePorto is amazing!!! I got Botox for the first time earlier this year, and she was incredibly…read morepatient and helpful throughout the entire process. She took the time to answer all my questions, address every concern, and explain exactly what to expect before and after the treatment. I was so happy with my results that I've continued seeing her for touch-ups. I also went to her for lip filler for the first time in September and was just as thrilled with the outcome. My lips look exactly how I wanted--natural but fuller. On top of that, the entire staff is super friendly and welcoming. Highly recommend!

Dr. DePorto has truly changed my life! Ms. Tanya DePorto has provided services that gave me a level…read moreof confidence I didn't know was possible. I've had six microneedling sessions and have seen incredible results. She's also done my filler and Botox, and they look amazing--very natural and balanced. What I love most about Dr. DePorto is that she's mindful of your budget and never puts you in an uncomfortable position where you feel pressured to spend more than you planned. She's incredibly honest and will never recommend more than what you actually need to look your absolute best. I genuinely trust her, which is so important when it comes to these kinds of treatments. I will never go to another med spa after finding Dr. DePorto. I can't recommend her enough!