Smartest doc I've met in a long time. Wish I could see him…read moreas a PCP. Went in to check whether I was having BPPV problems. He was through, responsive, and knowledgeable.

I reached out to this office because i was looking to get a specific procedure done and their…read morewebsite states they offer it. Confirmed that with them over the phone so i went and got a referral (had to pay a $40 copay to see my pcp). I also had to fill out multiple forms and even change my work schedule to see Dr.K. The day of the appt, i walked in and the front desk girl tells me that they don't offer the procedure and if i still wanted to see the doctor. I asked her why they couldn't have told me this prior when we were in contact multiple times and i was specific about it and she was not apologetic at all. Maybe next time double check with the doctor before making me get a referral, change my work schedule, drive all the way to the office and waste my time! They expect you to be respectful by showing up 15 mins early yet they don't respect the patients time! Stay away

My husband went for a hearing checkup since he never had one before. Excellent customer care. Very…read morethorough and informative and trustworthy. My husband's hearing was fine and was told he didn't need hearing aids.

We were very pleased by the care and help we received by this office from the 2 ladies in the front…read moreto David the tech. This is not the first experience with HearUSA , but by far the best one . The amount of time taken by David to explain everything that was being done and why was amazing. Being that these are my mothers third set of hearing aides ( she has had severe hearing loss for many years ) this was the first time the tech answered my questions and tried to do as much possible to cater to mom's needs and wishes. Explaining in debt the why and why not just helped us understand the reason , versus him just telling us it couldn't be done. That made a huge difference . David's dedication to his patience's is incredible. He truly loves what he is doing and you can see the joy he gets from seeing his patients happy and most important getting them to hear !!!!!! We appreciate the ladies upfront who are always ready to help or answer our questions . Always friendly , helpful and knowledgeable! If they didn't know they made it a point to find out and get back to us with the answer. Once again we appreciate this offices hard work!

Chris Lawrence is very personable, professional and has a variety of hearing aids to choose from…read moreand to fit every budget.

I have been seeing Chris for the last two years for my hearing aids. He's always been very helpful…read more Has always been able to fix my hearing aids and give me good advice. I would highly recommend Chris and his company.

Great experience working as interpreter in this medical office. Both patient and I were treated…read morewith respect and waiting time was minimal. Office is modern and clean and there is plenty of parking.

Terrible staff, terrible doctor. Was arriving 10 mins late after worst traffic ever (45 min drive)…read more Was told my appointment was cancelled and doctor could not accommodate. Staff was rude and simply talked over me and then just hung up after I requested to speak to the doctor. Avoid like the plague.

Super nice! Everyone was friendly and the office is clean and organized. Fun little things to do in…read morethe waiting room too. The playlist was fire not gonna lie. Any office that plays Rihanna deserves a shout out. The doctor was informative and helped educate me on how to read my audiogram. Appreciate it!

Was referred here after an ear infection and one ear would not fully clear/pop. The staff were…read moresuper friendly and helpful. The PA Kristen Mohr was excellent and communicated well on expectations and treatment plan. Best news she was right on... the nasal spray and exercises worked in the timeframe she expected and I'm feeling fine.

Greg is great with his thorough explanations and helpful instructions. Gwen is very nice. The…read moreoffice is a calm, friendly place, that makes for an easy visit. Greg's recommendations for the right product have really helped give my grandmother a higher quality of life, with less strain and more comfort in social interactions.

Having worn hearing aids for almost 25 years, I've seen my share of audiologists but have to say…read moreGreg Hall is the best. He's kind, caring and very dedicated to his profession. His willingness to share his time and knowledge with you in the effort to have you be comfortable and fitted properly is invaluable. I highly recommend him for any first time or experienced hearing aid user. Gwen his office manager is a delightful to deal with and an asset to his business.

Office experience was a waste of my time the doctor did not help me at all. Tried to up charge my…read morevisit until I made a complaint to the billing department. Contrary to the doctor's comment below I do have the right office and I do not recommend this office or doctor.

None better. Great doctor. Staff provides great service (with a smile). Can't say enough good…read morethings.

I'm new to the area and unhappy that my 2 year old hearing aids didn't feel right in the ear canal…read moreand the right one seemed to have very low volume. Walter adjusted the volume for me (my error) and provided me with ear pieces that were slightly larger and WOW, what a difference! He is very knowledgeable and NO upselling! Nice to know there are honest people who know their stuff. I'm a customer for life!!

I was directed to Hearing Experience after calling an 800 number that was out of state. I was…read morecurious about the Horizon xl and it supposedly was sent to the Carlsbad office. You have to purchase the heating sids prior to trying them. I don't know what I received, but my husband says they are a silk, rechargeable in the ear type. Walter wasn't very friendly in a rush and explained next to nothing to myself and husband. It is very frustrating that Walter has 2 offices. When you call there is no immediate response. I have had a lot of trouble with his hearing aids not fitting properly and the hearing experience is far from perfect. I feel he has stretched himself too thin to offer adequate service to all customers in both offices. The receptionist is so so and not on top of her job either. Whole ordeal is very frustrating!!

I was requested to get a sound test. Mainly because I missed…read morethe first one scheduled to me, because my mom had an appointment so I had to call my medical associates. They gave me this number to schedule an appointment. The lovely foine As Fuck women working there was really helpful to me. It was kind of odd, the location kind of looked like apartment rooms made as offices for some medical. But anyways, Dr. Katherine Alsbury, was the one that did the test that I needed to do. Do not quite know why there is no Yelp reviews on this which made me the very first person. This is a legit scott if one needs some medical hearing appointments. Yet I seen a few elderly fellows, that they helped them out, and also me. They deserve to be noticed to bring in more business

This place could almost make you glad that you wear hearing aids. I was there for replacement of my…read moreold hearing aids. The process was easy. The service was very professional. Dr. Alsbury explained everything in a clear, detailed and easy to understand way. They made it known that you should feel free to contact them with any questions or concerns and everyone was as nice and pleasant as could be. It gets my recommendation.

Professional and very kind, he took his time to teach me how to use my new hearing aids of which…read moreI'm very excited and pleased with!

The best of the best. Never had an audiology as dedicated as this place. Jeff Savage is one of a…read morekind human being to care and spend so much time for my 93 year old father and provided above and beyond care for him. They are just super professional and knowledgeable and I highly recommend this place for your love ones with hearing loss. Great products and beyond this world people.