I seriously cannot recommend this company enough!!…read more We were dealing with AC issues and it was turning into a stressful situation fast .... especially here in Texas. I called, and within an hour, Mitch showed up and completely saved the day. Not only was he super friendly and easy to talk to, but he clearly knew exactly what he was doing. You can tell right away when someone is experienced, and Mitch absolutely is. He diagnosed the issue quickly, explained everything in a way that actually made sense, and had our AC up and running in no time. What really stood out: * Incredibly fast response time * Very knowledgeable and professional * Great personality -- funny, kind, and made the whole experience way less stressful * Got it FIXED right away -- no dragging it out After dealing with the frustration of a broken unit, having someone show up who is this efficient and reliable is everything. If you're debating who to call -- THIS is your sign. Ask for Mitch. You won't regret it.

I reached out online and got a call and text message shortly. They verbally talked through what we…read moreneeded and then scheduled an appointment next day. Confirmed we were still good for the time earlier in the day and arrived as scheduled. Got our AC working and did a check to ensure everything was working as it should. Treated us with utmost respect and left a solid positive impression. Cannot recommend them enough

It was getting pretty hot outside in Texas and my unit was blowing hot air. I called David for a…read morequote and he connected with me ASAP! He did not just call or message me.. he connected. Friendly, helpful and responsive from his first sentence. On a Saturday morning he ended his rare day off (playing in a tournament) to come address my needs. An hour later he was at my house telling me what I needed and what I didn't to get my AC running. What a nice and honorable guy. No upselling or padding his charges. He said he doesn't need to do that because he has a loyal return customer base and strong referrals. Call and you will know that this must be be true. I now have a trusted person in the HVAC business! I will call him every time, but you should call him this time. Not big box, started yesterday, or feel happy contractor adding extra fees for every little thing. Nor does he "scare" you into unneeded services. David is knowledgable, friendly, reasonable and trustworthy.

Dave and Sherman were awesome! My ac has gone out 3 times in the last 2'weeks. The company I had…read morebeen using wasn't available so I called McKinney. He came out immediately on a Saturday. He tracked down the problem that the other company missed and fixed the problem. Dave is a funny guy too and I always appreciate a down to earth guy with a good sense of humor even if it's an ac guy!

Amazing service. Had an heat pump issue, he diagnosed it based on my description, and answers to…read morehis question in the first call. Quoted it as a maintenance / inspection fee covered issue, no parts needed. He was right. And no upsales. Fixed it fast. Honest, helpfull, and professional. He is our go to for Melissa Tx AC issues. Looking forward to the prebooked spring maintenance on the outside unit.

We used H2 for a system install. What we were promised and what we got were as far apart as…read morepossible. We had a new system installed a little over 2 years ago(May 2021) the system has not worked correctly the entire time. Ryan says our system is a "lemon" that he sold us. Issue after issue, ranging from no heat, no air, unit not turning on, me having to go out and hit the unit to make it kick on. Every single time they came out it was a bandaid and within weeks I was having issue again. He would even send Ricky out to our home, Ricky would diagnose the issue then would call Ryan and then next thing we know Ryan would say it was something completely different. Was promised a zone board ( by Ryan) in writing, which allegedly was ordered and he never got tracking information on. A switch failed on the condenser which caused all of the Freon to leak out. He repaired the switch. We got running and so much condensation built up in the attic that it started leaking through the ceiling.That was Brushed off by H2. We were running for about a week and back to shutting off. Come to find out he completely over serviced the system and now I have a burnt up compressor and we are having to have the whole outdoor system replaced. Every time I contacted him it was an excuse or remark that he's losing money on us and that he had spent the money we paid him in 2021. Mind you Ryan is the one that offered the warranty of 2 years. All we did was give him the chance to fix the system he broke/installed and come through with the part he "ordered". Instead all he cared about was that we were using the service he offered when we bought it. Still waiting on my board I'm owed, he put an incompatible board in and now I'm having to foot the bill for his screw up. We have been without a/c since the end of June. We waited for Ryan to make it right and he still has not. ***Ryan is now blaming the manufacturer for his poor performance. We have had 2 different companies in the area already contact the same manufacturer Ryan did and the new outdoor unit is in.***** I will be posting screenshots of everything shortly because Ryan won't just admit that he did is wrong.

Trevor, the owner Freedom First Heating and Air, was absolutely incredible. I had multiple HVAC…read morecompanies look at my AC issue and tell me I had a faulty coil, which would have been an expensive fix. However, when I contacted Freedom First to take a look at the issue, Trevor informed me that it was not the coil, but rather a faulty expansion valve. In addition to saving me a significant amount of money with his find, he also explained everything to me very thoroughly and was very professional and personable the entire time. Even after the job was finished, he came back the next week to make sure my unit was still running good after the fix, free of charge. I have complete trust in Freedom First and I highly recommend them for any HVAC needs you have.

Trevor has helped us more than once with our Heating / AC system. Trevor is always on time,…read moreknowledgeable, shows up with the necessary parts / tools, fixes correctly the first time, and charges a fair price well below what we were quoted by other companies! Trevor goes above and beyond in explaining what your options are along with clear / concise pricing details. I cannot say enough about Trevor's integrity and business / work ethic. I highly recommend Trevor and his company.

It's always hard to find a good local HVAC service company that you feel you can trust and won't…read morebreak the bank. Cool Connections is that company! We found them through Nextdoor, and our experience with Joe has been top-notch. We use Cool Connections for our seasonal maintenance and, should we need it, will feel good about using them for repair service.

I am a Cool Connections customer for life! Joe is truly amazing! This is the second time he has…read morecome to the rescue. The first, was the coil in the attic, replaced well below the first quote we receive. This time it was the condenser and he had my house down from 91 to 86 degrees before he left an hour or two later. We are now back in the 70's and our home is comfortable once again. Thank you Joe!

Brian from All Service Heating & Air was out today and perform maintenance on our air conditioner…read more Very knowledgeable and explained everything that he was doing. Reviewed the service with me . Great technician. Would recommend him 100%

I am very happy with the service we get. , Brian always takes time to explain any issues or service…read morethat needs to be done.

Wonderful experience. AC stopped working during the night and was able to get an appointment the…read morenext morning. While I knew that most likely I just needed usual maintenance, I did not have the time to do it and and I wanted to make sure it would be up and running the next day. My technician was Ance (396) and he was super friendly and not only completed the required maintenance, showed me how to do it and gave me advice on how often to do it. At the end of the experience the quote that I was given was the exact price I paid, and when I offered a tip to the technician he declined it no matter how many times I offered. Overall I would highly recommend this company from this experience.

The tech they sent was courteous, knowledgeable, and did a great job, so I gave them 3 stars…read more However, I held 2 stars because I did not get the value for my money. I strongly feel that the price they charged me for the R22 refrigerant is way too much, $275 for the first pound and $225 for the succeeding pounds, plus the diagnostic fee. This price is already discounted; the original was higher. I looked up the price online, and the going rate for this refrigerant is $240 for a 5-pound tank. Their service is good, but they charge too much for it.

We signed up for the maintenance program on our heating system and our Air Conditioning system…read more They come out at the beginning of the cold and/or hot season. That insures there won't be any seasonal surprises. Kyle and Austin are quick, efficient, friendly and walked us through every step and explained the options of replacing a part now, or if we can wait till next season. I was frankly surprised at the low cost of the service when measured against the length of time they spent looking at all the vents, filters, and testing the system. To say we recommend these guys would be an understatement. Exceptional company.

The technicians were very professional and courteous. They kept me informed of their arrival time…read moreand introduced themselves on arrival. They told me what they were checking and gave me an in depth description of what they found. They performed the service requested in a very timely manner. We are very pleased with the service KMI provides.