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    Cool Connections Air Conditioning and Heating

    4.7 (69 reviews)
    Closed 8:00 am - 6:00 pm

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    New AC unit
    L P.

    Thanks to Joe and his crew for doing a great job replacing my AC unit! Cool Connections is a family owned, local business and they care about their reputation, I recommend them over all the large companies in DFW.

    Joe Hard at work

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    11 months ago

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    1 year ago

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    2 years ago

    Reliable, cost effective, honest, timely. Ask for Joe. Replaced two AC units and two water heaters. All done well.

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    2 years ago

    Business owner information

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    Joseph H.

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    2 years ago

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    2 years ago

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    Photo of Jean B.
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    2 years ago

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    Joseph H.

    Thank you so much! We appreciate you.

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    Photo of L P.
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    5 years ago

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    4 years ago

    They replaced my ac unit,with a new Carrier unit . They were responsive and they did a good job.

    Helpful 1
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    3 years ago

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    Joseph H.

    Thank you so much!

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    Photo of Justin H.
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    4 years ago

    Helpful 1
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    3 years ago

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    3 years ago

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    Joseph H.

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    6 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    7 years ago

    No wander all ratings are 5 star. Great service. Honest, reliable. I will strongly recommend.

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    14 years ago

    Helpful 5
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    14 years ago

    Helpful 4
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    13 years ago

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    13 years ago

    Helpful 3
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    11 years ago

    Helpful 3
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    13 years ago

    Helpful 2
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    12 years ago

    Helpful 2
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    7 years ago

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    13 years ago

    Helpful 1
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    13 years ago

    Helpful 1
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    12 years ago

    Helpful 1
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    8 years ago

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    8 years ago

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    11 years ago

    Business owner information

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    Joseph H.

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    Page 1 of 2

    Ask the Community - Cool Connections Air Conditioning and Heating

    Review Highlights - Cool Connections Air Conditioning and Heating

    Joe did a fantastic job w my ac problem where my ac wasnt cooling enough when the temperatures got above 80.

    Mentioned in 47 reviews

    Read more highlights

    Rescue Air and Plumbing

    Rescue Air and Plumbing

    4.5
    (594 reviews)

    I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

    I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

    Samm's Heating and Air Conditioning, Lp

    Samm's Heating and Air Conditioning, Lp

    4.2
    (80 reviews)

    SAMM's Heating and Air Conditioning provided exceptional service from start to finish. We were…read moreincredibly impressed with their professionalism and efficiency. A special shout-out to Joshua, who did an outstanding job! He was knowledgeable, courteous, and went above and beyond to ensure our system was running perfectly. I highly recommend SAMM's if you any HVAC needs - especially if you can get Joshua on the job!

    I feel I need to alert all that Samm's Heating and Air is under new ownership and is certainly not…read moreproviding the service it once did. We have used them since 2018 and referred friends, neighbors and family to them. They have always been terrific. But our last routine maintenance on 5/15/26 resulted in our large AC system not working. We called and were told we could schedule an appointment for 5/21/26. We certainly expected they would send someone to us that night since they caused the problem. It was a working system prior to their routine checkup. They did say we could 'try to get on the list' if we called Saturday morning. Otherwise we could make an appointment for 5/21. I called to talk to Tiffany (owner) this morning and was told she was not in today. I asked to have her call me as soon as possible. I was then told she did not work there anymore. I asked if she or the family sold it. I was given a runaround but was eventually put on hold and then the phone call was dropped. When I called back they admitted new ownership and that they no longer offer 24x7x365 service. I pointed out it is on their phone

    Cool Connections Air Conditioning and Heating - hvac - Updated June 2026

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