I cannot say enough good things about Jim and Affordable Appliance Repair! He was on time,…read moreprofessionally attired, pleasant disposition, knowledgeable, and made suggestions as he diagnosed my issues. He worked diligently and consistently and cleaned up well. Pricing was more than fair and I had an overall very positive experience. I am definitely keeping his card and he will be my "go-to" business for future appliance issues. Highly recommended!

Jim is a champion, our 1 year old range fried on us and we called Jim at Affordable Appliance…read morerepair and he got us squared away for a great price, Jim is an easy going dude that you can talk about anything with. He's our guy, we will always call him 1st!

We had something stuck in our washer that was causing it to fail to drain. Tim came and did a…read moremasterful job, taking it apart, diagnosing the problem, and removing the blockage. Most importantly, he was able to fit us in with less than 24 hours notice which was a lifesaver. It was a challenging job and we still got great value out of it! We will be calling on Tim again when we have another home repair project above my very limited abilities! Next time we , I'll be sure to take a photo of the job to illustrate the good work Update - Tim went out of his way to send us a photo of the offending item in the washer!

I called Tim about an oven that wasn't producing any heat. He came out quickly, identified the…read moreissue, picked up the part and had it fixed in no time. I highly recommend Tim's services!

With no prior relationship, I called this company for a repair to my dishwasher and Tony…read moreimmediately diagnosed the problem over the phone as a switch that was bumped into off position. He talked me through turning it back on and saved me a service call. Tony demonstrated the highest ethical approach to serving me and I will ALWAYS call him first for any future appliance repairs and will refer him to all of my friends in need of repairs. Thank-you, Tony!

There are quite a few choices for appliance repair in Lincoln... But I will pick Mike every time…read more Since I have moved to Lincoln I have called him for the things I couldn't handle myself. each time... on time.... fast... done right..and inexpensive. (better service and prices than some other companies I used when I lived outside of Lincoln)

Greg replied promptly to my text, was flexible about scheduling, and went over to my aunt's the…read morenext day to check out their busted fridge. Advised me it was not worth repairing, and wouldn't charge me for the house call. As my aunt is elderly and not able to do much, and I'm out of state, his responsiveness really really helped her out!

Greg was very prompt and helpful! He's very knowledgeable and affordable as well. He got my old…read moredryer fixed and running like new! Thank you, Greg!

Had an ice maker replaced less than 2 months ago. Asked to have it swapped out due to it not…read moreshutting off / functioning properly. Was told we would have to pay the $139 "diagnostic fee" for them to fix their mistake. Do not recommend!!

Three separate visits plus parts ordered, and the problem with my refrigerator was never solved. I…read moreasked for my money back, but they still insist on charging me a diagnostic fee. I feel that it is insulting to misdiagnose my problem twice and then still charge me a diagnostic fee.

Worst Technician ever encountered in my life, I had a drier that was not blowing and their idiot…read moretech came over and said it was working, and the problem was my outside vents were blocked, , no class their place at garfield looks like an eyesore and a junk yard. You cannot get more low class . The tech send was either lying or incompentant and just did not want to do the job , because the Next day I hired Andy s Appliances who replaced the blower wheel and got air blowing through the unit. It is true that I was not charged for a service visit by Todds lazy tech, but I had to waste my time dealing with that twit.

I run a rental company and Take all my washers and dryers there to be repaired and they haven't let…read moreme down once yet.

Maytag owner for 43 years and it went out. I bought a whirlpool dryer in Jan. It started to show…read morewear, paint wearing off and taking three load cycles to dry. I called, and customer service said,"that it was a manufacturing problem and not a customer service problem. "They did come out, said that the dryer duct needed cleaning and to use a de-creaser because I had a Chapstick falling out of my pocket." NO one leaves things in their pockets or uses Chapstick. It's been seven months, and it looks even worse than when I first had it and will continue to go downhill. I did get the dryer duct cleaned out, and it still takes two cycles to dry. The worst place for customer service. I'm calling the BBB again. I will never shop there ever.

We had an installation problem that they wouldn't cover and I see by the reviews below, it's not…read moreuncommon. 10-23-25 I just received a phone call from Schaefer's. We've both learned something from this situation and they are covering my repair bill. I'm glad that they called, I love their sales staff and I will keep using their store. Thank you, Schaefer's.