The line was fast and the staff were friendly! They have so many great choices, it's hard to choose. It's a great spot for a sweet treat.

Located off a main road in Addison, there is a small parking lot to park in, but pretty crowded with all of the other businesses and restaurants in this same area. I went on a Monday afternoon and there were only 3 open spots. The staff is incredibly friendly, and very happy to give advice, offer up choices, their favorites, etc. The architecture and layout was interesting, tall ceilings, open, airy, inviting. You can go through the drive thru, or you can walk up to one of the order windows. The menus offer up all that there is to choose from, there are also several large banner / posters of some of their frozen concoctions. I went with the James Brownie Jackhammer. Loaded with Hot Fudge, Peanut butter and more. Yummy but a little pricey. Not enough hot fudge in my opinion. Just a large dollop in the middle and it dripped over the edge and I lost most of it on the floor. Definitely give it a try if you are in the area. Enjoy my photos. read more

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You know it's good when you finish your cup of ice cream in less than 5 minutes and contemplate going through the drive through to get seconds. They have seasonal flavors, and in the fall, that means pumpkin pie ice cream. On their menu, it says that there is a piece of pie in every cup. I believe it. It was creamy, with bits of crunchy graham pie crust. It was delicious! The drive through always seems to have a line of cars, but it goes pretty fast. I recommend looking the menu up online or taking a picture of the first menu placard when entering the drive through. This way you can study the menu without holding up the line. They don't have a two way speaker for taking your order. You'll pull up to the window and talk to a cheerful young person eager to help fulfill your frozen dessert dreams. You can park and go inside to order. It looks like they have limited seating inside and out. If you choose this route, you will have to play frogger to dodge the traffic in the drive thru. The place smells like Willie Wonka wonderland, so it may be worth it to thoroughly enjoy the olfactory part of the show and walk away still smelling like heaven. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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We come often. The custard is exceptional and the service is pretty good. They have nice benches. The prices went down recently, so a two scoop vanilla cone was about $3.19. Service was quick. read more

We were just driving by and stopped. First time here and anytime we are here we will be getting. It was so good and fresh. The workers were nice and the place is open so you are really outside enjoying. read more

Andy's Frozen Custard - Split - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

This place stays busy. It was about a 30-minute wait. I had a kids cup with brownie and caramel syrup which was pretty good. If you like custard this is the place to come. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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First time Andy's experience!! There were so many people here, but thankfully they were quick with service. There are multiple menus in various places, so many different people can look at it freely. Our ice cream was great and every one enjoyed their orders! Plenty to choose from!! read more

Andy's Frozen Custard - Menu - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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Andy's is like a beacon in the night. They are always brightly lit, and very inviting. It draws you into the light so effectively, you know what it feels like to be a moth! It also has a nice nostalgic feel like a 50's kind of drive in. The people that work here are super upbeat and very friendly. That says a lot considering how swamped they are all day long. These places are really busy, but they flow people through very effectively and you never feel rushed or neglected. Tonight I ordered the Gooey Buttercake Sundae. Talk about amazing...it was amazing! read more

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If you need some handy dandy good ol candy, come for a sweet treat at good ol Andy's! I came here after bombing my exam, so I was boutta go ham. But as always, MY SCREAM turned into I SCREAM turned into ICE CREAM. Got the bootdaddy concrete, I can see why they call him the boot daddy. This was my first time wearing shorts in a very long time, and what better occasion to wear them than for an ice cold treat during the Texas heat! My friends seeing me in shorts for the first time kept touching my calves and making comments about my leg muscles while I was eating, but I was distracted by the flavor of the sweet treat concrete you just can't beat! I loved how it was creamier than a milkshake. The thick consistency was so delish! JIMINY CRICKET! There were so many crickets outside, so if you're scared of bugs, beware the coming of the critters at night. Bring a brave ol pal who can shoo away these bugs bunnies! I will be back for more boot daddy read more

Andy's Frozen Custard - Boot daddy concrete - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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I had a reward for a free small ice cream treat and ordered in the drive thru line. A girl came up to my car to take my order and it was super easy to redeem my reward. I drove up to the pick up window where my small Oreo sundae was already waiting for me! Yummy!! read more

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I tried Andy's Frozen Custard a few years ago and it was just okay. I built my own random sundae, I can't remember. I finally tried it again and boy was it good. My husband and I drove to this location on a Sunday afternoon. I can't speak to the ambiance since we just did the drive thru. There were no cars in the drive thru, but that was great for us! The service was really quick. I had already looked at the menu online and went with the Ooey Gooey Concrete and my husband quickly went with the Butter Pecan Concrete. Don't sleep on the Ooey Gooey Concrete. It's so good! You can taste the Health chocolate bar and the caramel. The almond was a lot a nice touch. I definitely recommend it. Butter Pecan Concrete was also very good too. read more

Andy's Frozen Custard - Concretes... YUM - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

Andy's is amazing. I always get the James brownie and it never disappoints! The workers are also very nice and patient and professional! Would really recommend! read more

Absolutely love Andy's! Had a wonderful experience with employee Lauren! My banana split was AMAZING!

Went here today for a regular size straw-ana and was given only half a cup of custard! For $7+ I expected more. Never started having this issue until recently. Did something change? I should have said something, but didn't want to hold up the drive thru. Disappointed... read more

The selection is awesome and the service was amazing, Roz and Krystal were so kind and amazing!

Best custard place in the city's we literally go here like 3-4 times per month . Great flavors and options

Delicious frozen custard. Family friendly. Wish it had more seating and wasn't so close exposed to the drive through/parking lot, but the goods make it worth it. read more

This place is great, the ice cream is so sweet and delicious. It's always so refreshing visiting here.

Wife and I were driving around on a summer day and decided to get a cold dessert. She mentioned Andy's Frozen Custard. We came out to this location and there was no line at they drive thru which was great. We got our desserts really fast. Both of our custards were really good! I got the Butter Pecan Concrete and wife got the Triple Chocolate Concrete. We'll be coming back. read more

We LOVE Andy's. It's our go to place when we need a sweet treat, we even went right after mine and my fiancé's engagement party. Roz is the best- so funny and so caring!! We will be back many times! read more

I love Andy's but this location has gotten it wrong just too many times. The employees are all the nicest people but I've left unsatisfied multiple times. The custard is always too liquid-y, as if it had melted, even right from the register. The orders are frequently wrong or missing toppings, and overall much less quality than other locations. read more

What a cool place to grab some custard late night! I'm not sure if all Andy's are built to operate in a garage-like building but this one was. Options were endless -- floats, sundaes, malts, etc. Toppings were categorized based on their textures: crunchy, nutty, fruity, etc. For my first time, I decided to keep it traditional and went with a Tin-Roof Sundae and added caramel to it. It was delicious! I personally prefer my peanuts chopped the way McDonalds used to serve it along with their sundaes. 4/5 stars only because there wasn't much seating available. read more

Andy's Frozen Custard - Tin-Roof Sundae with caramel. - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

In the end, AFC is just chocolate or vanilla (basically) ice cream with different toppings. I could not say the flavor "sparks joy." And at such a high price, my family splits one. At least between the four of us the serving size is sufficient. Still, it's nothing remarkable. While I do love the retro decor and design, I can't get over that there is no seating inside and merely three small benches outside. Especially given how sloppy and drippy the custard can get in the hands of little ones, it would be nice to have more seating available to make it easier on the them. read more

Not my favorite Andy's. The outside was a bit dirty. It was raining when we were here and the rain wasn't even enough to get the stuck-on melted ice cream off of the sidewalk and benches. Service was fine. read more

Long waits in the summer but what can you expect from some delicious ice cream place (: Definitely worth the wait read more

The colorful lit retro design of Andy's drew me in! Indoor/outdoor ordering counter, drive thru and outdoor seating liven up what would've been a dead, suburban strip mall corner. Andy's definitely helps fill a much needed hang out void in this area and this makes a great later evening spot for highschoolers and families alike. Unfortunately I have to give a bit of tough love here. I didn't love what I ordered and didn't quite think it was worth the cost. Andy's isn't exactly cheap. My cup-sized custard came out to about $6 after tax and left a bit to be desired. The "jackhammer" and "concrete" names are a bit difficult to understand for a newbie; I learned that a jackhammer is a cup of icecream with a filling and the concrete is icecream mixed up with an extra topping. It was very sweet and tasted similar to Braums or Baskin Robbins icecream but was a few bucks more expensive, at a Paciugo's or Marble Slab price point. The toppings and mixins weren't anything too fancy (pretzels, oreos, nuts, etc). It was a fun venue, amazing hangout spot, loved the hours, but taste and price just weren't quite my cup of tea...or icecream I should say. The service was great and prompt and I did appreciate how above the drive thru window in the employee area there was a motivational sign that read "You can make their whole day great" so loved that. read more

service was amazing and the ice cream taste amazing! my little dropped her ice cream and they made a her a new one for free definitely made her smile :) thank you! read more

I love this place! It is sooooo good! Please give them a try you won't be disappointed. Plenty of options to choose from. read more

Super crazy creamy deliciousness!!!!! The Peach summer flavor is absolute heaven! The fudge brownie sundae is unreal!!! Sold!!!

We usually go to Braums but decided to try Andy's since it's super close to our house. I feel like the place seems cleaner and the ice cream was great (had a sundae) but the service was pretty bad. Despite a line, they were mosying around and one person was checking her phone. When they had our order mixed up with someone else's they acted like it was our fault. Maybe just a bad day. Will give it one more try. read more

Best ice cream option in the area. Can't go wrong when any of the toppings. The small is huge so I got a kids size. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

Just like when I was a kid!! The root beer float was AHHMAZING!! They have so many good items to choose from it was hard for me to decide. Plus the nostalgic building was so cute! Will be back again for sure read more

Andy's Frozen Custard - Root Beer Float - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

Had a lovely end to our date night here -- can't go wrong with a concrete each! This center has completely transformed and Andy's is the cherry on top! read more

Andy's Frozen Custard - Opening day! - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

First time to visit here was Thursday night. It wasn't massively busy. My wife ordered a medium chocolate with nuts and raspberries. We get to the window and they give us a vanilla with nuts and raspberries. I ask for another. The lady takes the cup and i hear her ask to remake. We get the new one. It is a small and very fee raspberries. We just left. No apologies or just a "hey sorry about that" and no check on rhe size before handing it to me. Y'all got to to better than that to compete around here. read more

Friendly people, excellent service, wonderful aesthetics -- and the Dallas Mavericks Crunchdunk was delicious. I wish we could have an Andy's in Melissa or Van Alstyne -- they do seem to be everywhere else in North Texas! read more

My friend and I shared the bootdaddy but they ran out of the waffle pieces so we instead got the reece's pieces and they were a good swap ! Was a yummy treat but a bit heavy ! read more

The strawberry shortcake was absolutely delicious! They have great customer service as well! read more

Andy's Frozen Custard - Absolutely delicious! Great customer service! - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

After eating almost anything at Andy's you will give find ice cream to be boring, even some of the higher end places. The ambiance is either going up to the takeout window or staying in your car. The service is individualized, nothing wrong there. read more

The best root beer floats in town! An assortment of delicious desserts made perfectly . Simple, sweet and they conveniently have a drive thru!! read more

Andy's Frozen Custard - Root beer float - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

Meh. I'm not sure I understand the attraction here. It's fancy soft serve that's just a little richer. Not impressed with their "custard" base. It was good. But not sure I'd pay that often unless I'm just too lazy to go somewhere for better. I live across the street from the Arapaho location. 7/10 read more