It had been two years since my last visit, and I decided to give this place a second chance because I wanted to try their seasonal strawberry shortcake. I'm so glad I did, it was absolutely worth it! The shortcake was warm, soft, and incredibly moist. The ice cream was rich and creamy, and although the strawberries were still slightly frozen, they complemented the dessert really well. This visit completely changed my impression of the place. I left very happy and will definitely be coming back, especially while the strawberry shortcake is still in season. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Schaumburg, Illinois

A reliable Andy's location - serving up freshly made custard with a variety of delicious flavor combinations at a reasonable price. I find this spot a bit more difficult to get into than the Rand Rd location, but at the same time -- the parking seems to be easier to understand. The quality of the product is about the same as other Andy's locations though this spot does seem to take a little longer to prepare items than the Rand Rd. location. Though there is outdoor seating, there is no back support on this - so be aware if you plan to spend more than 10-15 minutes hanging out here. Also be aware that this spot opens till 11:30/12:00 which is later than most frozen treat spots, but still closes if you're coming here after a late night activity. read more

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We live really close to Andy's and when we drive by in the summer it is almost always busy! The ice cream is thick and has such a nice texture and taste. I love the ice cream cones and my husband really loves the James Brownie ice cream in a cup... most of the time we order a large and split it. They have a rewards program and you can earn $5 off. They also give you a free ice cream cone on your birthday. They are always coming up with a new flavor and sometimes they have free collector cups that your ice cream is served in. You can order through the drive thru or walk up to the window and place an order. Even if the lines are long, you don't wait too long for your dreamy dessert! I recommend coming here at least once. It is definitely worth the extra cost! You can tell they use high quality ingredients. We are diabetic and even when we splurge our blood sugars don't spike as much as a lot of other ice cream places. So we prefer to come here for an occasional sweet treat! read more

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Ice cream's are pretty good but the Service and the wait is ridiculous. They have bunch of teenagers running around not knowing what they're doing. People are waiting in line for ever to get their stuff ! You can see orders ready just waiting to be handed out and no one doing it ! Frustrating! read more

I prefer frozen custard, as it is much richer and smoother than frozen yogurt. The shakes and sundaes here are tasty. Andy's is a great place to visit because the product is consistently good and you know what you are getting. The staff is friendly and appreciative of its customers. I've visited the drive through, at this location, several times, and the service is always speedy and a great experience. If you work with or volunteer at an organization that supports kids, check out their donation request form and free downloadable coloring sheets online. Not only is Andy's a great frozen custard product, but they care about kids in our communities too. read more

must be hit by shrink flation. I got a turtle split last week and it had 3 mounds of frozen custard. today I got the same thing, with two half sized mounds of frozen custard. they also put it in a small bag so it was slanted in the bag. if it was the previous week, it would have spilled out, not this week. read more

Staff could be more friendlier! The girl taking the order acted like it was a chore to take your order. Cashier was so so no greeting! What happened to great customer service??? Must be the generation they are!! Got home with my order the lids were not even on correctly, thank god my ice cream didn't spill!! read more

I will not be going back. The brownie bits I got in my concrete tasted months old and was way over price to the low quality.

After seeing ads for this place, I finally tried it out. Can honestly say it was very good! Our cup was well mixed and loaded with everything that we ordered with it. Service was very quick as well, especially since we opted to go up to the window instead of waiting in the drive thru. Definitely will be back throughout the summer. read more

I had the luxury of stopping at Andy's in Schaumburg on a hot sunny Thursday afternoon. You can walk up and place your orders at their outside window or go to their drive thru. While standing outside, the sweet smell of sugary treats permeated the air. Andy's has several different custard desserts to pick from which can further be customized by several more choices of toppings/mix-ins or sodas. All treats are either made on the foundation of vanilla and/or chocolate frozen custard. I happily ordered a vanilla concrete with the addition of caramel and oreos. My concrete was made in a couple of minutes. I hit it pretty hard because it was hot outside and I wanted to avoid having a hot rich vanilla oreo cookie soup. It was a welcomed sugar overload and I spent the rest of the day hopped up on sugar. It was not short on caramel or oreos and I am fairly certain I would enjoy the next treat I get if I should return. read more

Andy's Frozen Custard - Caramel oreo concrete was a cool delight - Ice Cream & Frozen Yogurt Near Me - Schaumburg, Illinois

We used to have an excellent frozen custard spot right behind our old apartment (shout out to Scooter's in the city!), Andy's is a fine spot in its own right. I am a little disappointed that they don't do flavors of the day like many other custard places (it's only vanilla or chocolate with various toppings), but at least they have a good variety of concretes that seem to rotate. Andy's is a nationwide chain found in several states, and while I do like local places a lot like the nearby Sprinkles, being a chain does offer two advantages: - no closing during winter months - an app where you can earn rewards You'll definitely want to get the app as free dessert is good dessert. Also a couple pro tips: the kids sundae is too big for a toddler and you're better off just sharing (I miss Scooter's free toddler cones!) And I've seen stuff offered at the menu at the store that wasn't online or on their app so make sure to look over it when you get there. As for the custard itself, I really like the melted chocolate chip topping, as it gives a good texture to the creamy custard, but I haven't really had anything bad here. Service is fine but there are definitely some nights where it gets busy and they only have two windows to take orders so don't take too long in deciding what you want. read more

Service is quick and never have any issues. I switch between stolen brownie and the brownie jackhammer. They make it perfect everything. Coming here in the summer is honestly the best part of summer nights. This location is my favorite. read more

3.25 - not enough for me to rate this a 4. Andy's custard is creamy, smooth and taste like heaven. There is a lot of variety and you can also custom make your own sundae, concrete etc. We tried the mint chip concrete and it was delicious! This is a small shop that does not have indoor seating. You can order via their drive through or walk up to the building and place your order. There is outdoor seating and it is limited. Service is pretty good, it tends to get busier after 5pm so there can be a longer wait for getting your items. That's understandable though. The concretes are waaaaaay over priced and I'm not sure the products they have are worth the cost of it. This is definitely a 'once in awhile' spot for me. It's good, just really pricey. read more

Andy's Frozen Custard - Mint chip concrete - Ice Cream & Frozen Yogurt Near Me - Schaumburg, Illinois

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Andy's Frozen Custard never disappoints! The custard is always fresh and delicious, and the Snow Monster is my go-to -- perfectly sweet and consistently amazing. The service is great and the staff is always friendly, which makes every visit even better. Easily one of the best dessert spots around! read more

Horrible service. Waited in line while they serviced the drive-thru and ignored the walk-up window.

Andy's Frozen Custard is a nice alternative to the big name ice cream places. Custard is being made practically within an hour of being served. Fast service and cool music playing. Benches not sit and relax too. Creamy and delicious and probably best eaten in a cup vs a cone as it melts super fast. Flavors are very good mixed in with your custard. Plenty of choices; sundaes, shakes, concretes and splits! Many toppings and add ins. Price is comparable to other places. read more

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Andys frozen custard is a delicious treat every time! My personal favorite is the seasonal apple pie concrete/sundae that they release around the holidays every year. The combination of buttery apple pie and vanilla frozen custard is the best, and I look forward to this option every year. They have it available right now! So definitely come try this before it rotates off the menu again. I also really enjoy the Snow Monster concrete (vanilla custard with strawberries and chocolate mixed in) as well as the vanilla concrete with Reese's peanut butter cups as a mix in. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Schaumburg, Illinois

Great custard. The gooey butter cake is the best. They have problems mixing it though and the bottom half is just vanilla. Happened multiple times now. Little pricey but service is friendly and quick. read more

The frozen custard and toppings are yummy! Super creamy custard that isn't too sweet. They offer plenty of toppings or get a mixed concrete. I have not been inside, just the drive through. Even though the line can look really long, it moves quick. The prices are reasonable. Take advantage of their loyalty program. Go get a treat! read more

Update: Still love this place but they could add so much more into your cup.. they dont fill it all the way.

My husband and I came here for the first time the other day, and we did like it. We had a taste for ice cream, but wanted something with a more shake-like consistency, so we thought custard sounded great, and we went through the drive thru. I ordered the choco express shake ($6.79), and it was okay but not something I'd crave. It also seemed very expensive for what I ordered, and it didn't taste like coffee to me at all. The consistency was great, but I'm sure I would have liked it more if I just got a chocolate shake; it was just okay. My husband really liked his, and he decided on a chocolate shake with cookie dough ($6.89 for a regular size 16 oz). He absolutely loved his because of the cookie dough chunks, and I tried his too, and it was very good. Though, I can't wrap my head around a $7 milkshake, let alone one that's $7 and only 16 oz. The large shake would have been $7.89, and that's mind-blowing to me. As you can probably tell, I was disappointed by the high prices. The cheapest thing is an Italian ice tube under the small treats section of the menu, but when it comes to their specialty items, the cheapest thing you can get is a root beer float or cream soda freeze for $5.19 or a regular sized BYO sundae for $5.49 (though you'd probably add toppings so you'd be paying more than that anyway). The menu has tons of different customizations you can make to different items, but be careful because many of the toppings are considered premium toppings, so they cost more money if you add them. Premium toppings for $1.35 extra include: cheesecake, peanut butter cups, almonds, brownie, cheesecake, and a few more. Classic toppings for $1.00 more include: different fruits, syrups or caramel/hot fudge, peanuts, cookie dough, pretzels, Oreo, M&Ms, and more. The service was great, and they had a younger boy taking orders in the drive thru. I felt bad though because on the day we came it was raining and he was standing there with a raincoat. The restaurant doesn't have a seating area inside, but they do have a walk-up window and some outdoor seating. Overall, this is definitely not a place I would come to every day or week, but maybe every once in a while. read more

Andy's Frozen Custard - Choco express shake (left) and chocolate shake with cookie dough (right) - Ice Cream & Frozen Yogurt Near Me - Schaumburg, Illinois

I got a wing nut, yes a metal wing nut inside my brownie Sundae. Thank goodness I didn't break a tooth or swallow it. Luckily I was contacted by the company and was assured of a complete review, process examination, and safety procedures so this can't happen again. They took swift action to mistake proof their sundae making process. read more

Quick stop at andys for some yummy custard. Ordered our desserts and the service was quick! Their smalls are practically medium size so beware. Have never ordered something in didnt like here. My fav is their custom jackhammers! You can really make whatever you can imagine. read more

If you say anything negative about frozen custard, we can no longer be friends. If the Mcdonald's fro yo machine is "not working" and you've tried all 31 flavors, hold hands with whoever you're with and immediately skip your way to Andy's Frozen Custard. If your lunch break coworker later expresses that they felt uncomfortable about the hand-holding pilgrimage, just show them this review. Andy's has all the right things, rich, cold, creamy decadence...and a drive-thru. Its right on Barrington Rd so you will not miss it. Year round, they have awesome malts, shakes, freezes, old-fashioned sodas, and floats. The showcase is, of course, the frozen custard, even more specifically, their concretes. You have to check out their seasonal treats and if you can't wait for the season, go to their website. I can still remember their "words can't describe it" apple pie sundae (which also comes in the form of a concrete) which had warm apples and caramel..I miss you girl. The picture doesn't do it justice, but the Biscoff concrete was awesome beyond words, so much so that once I gave my wife a taste, I never got it back. Alas, after weeping for hours, I got over it...no I didn't. Their brownies, apple pies, shortcake and cookies are baked fresh in the store, and this is what sets it apart from other chains. You can take home a pint or two if you live far away. They also have a "Pick Six" where you can take six of your choice half pints to go! read more

Andy's Frozen Custard - Biscoff concrete!! - Ice Cream & Frozen Yogurt Near Me - Schaumburg, Illinois

Soooo yummy I love it. I will go back best in town , best custard I have ever had . So many good choices! read more

We went to get a medium cup of Custard. It is only vanilla or chocolate. One got straight vanilla. The other, chocolate with fudge topping and pecans. These cups are appx. $3.50. with 2 toppings it was almost $15.00. wow!!!! Who can afford that? We will not be going back. read more

Hey you, yes you there -- the unassuming Yelper on the hunt for dessert in mid-December -- stop your search, like yesterday. My husband and I got the Turtle Sundae and the Banana Split respectively. After he took his first bite of the Turtle Sundae, he remarked, "Wow. I'm not usually a fan of fudge, but like, this is really good. It's still warm! " He took another bite, "This is really good. I would definitely get this again." And folks, this is truly high praise from a guy who hates sweet things. How was my banana split you ask? Listen, so I'm not like an all things iced, chilled, sweet, and milky connoisseur, but in my thirty years of life, I have finished gallons, tubs, and visited one too many ice cream, custard, and gelato places. If you're an avid chilled dairy fiend like myself, I implore you to visit Andy's. I had several instances of pure, unadulterated joy while eating the custard! It is definitely a trip worth taking, maybe on a daily basis if your health can afford it. read more

Although the quality of the food is great. When I went in 06/08/25, it was clear they were up-charging me. They added a 4 pack of waffle cones that I didn't even ask for and my treat was overpriced. I asked for the receipt seeing I paid for the 4 pack, although I was told it was a loyalty reward and as for my treats seeing it had double of the topping I was told it was portioning. Yet i've been there many times and seen nothing like that unless i have asked for double of the toppings. read more

Just a great treat. Lots of menu items and everything I've got has been great. Love the lemon bar. James brownie next. Beats bastsrd Robbin's. read more

If you've been to an Andy's you know the quality of the custard and the creations. What really impressed me here was the speed they made the orders. Seemed a busy night and we did the drive through. We ordered the items at the drive through helper and by the time we pulled up to the window it was ready. read more

Great dessert place to go with your family or friends. There is a wide variety of treats you can try and my favorites are the Bootdaddy concrete and the James brownie jackhammer. If you are a chocolate lover, these are definitely some go-to orders! The portion sizes are great for the price, I usually order a small size and I can never finish the whole thing. It is a bit sweet at times so really go in with an open mind and be prepared to have leftovers! I really love going here after dinner and just eating the ice cream in the parking lot. Definitely check it out and fulfill your sweet tooth. read more

Really good custard!! What I isn't there not to like about frozen butter? Lol They do one thing really well!! read more

Came here with the family while I was in town. On a Tuesday afternoon in mid-July, I was surprised to find no one here. We couldn't even tell if they were open because it was so dead (not a complaint, just an observation). There is no indoor seating here - there's just a walk up window with an outdoor seating area and drive thru. You'd think since they don't do any indoor seating that they'd have substantial outdoor seating, but there's only a couple of benches to sit on which is disappointing. I'm sure during peak times, there isn't a place for a family to sit. The menu had a lot of good options to choose from but I ended up ordering the Texas 2-Step Jackhammer since it came highly recommended due to the hot fudge filling in the middle. It was pretty good and I enjoyed the Jackhammer idea. The custard was good, but nothing special (quite frankly, I prefer the taste of the custard from Culver's). But it was still a great treat for a hot summer day. The gentleman working was very kind and knowledgeable and he prepared our treats quickly. All in all, I'd definitely visit again especially to try some of the other tasty sounding options on the menu. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Schaumburg, Illinois

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Delicious frozen custard place. They are open late which always good when you are looking to satisfy your late night sweet craving. They do not have any indoor dining so you place your order and eat outside. They also have a drive through. Service was friendly. read more

If you have a late night craving for some frozen custard or shakes, this is the place to go. It was 11pm and we were looking for a celebratory dessert location in the area we were in and this place came up. It was a Friday evening and they were open until 12am. They don't have indoor dining but they do have a few benches to sit outside. They also have drive through options. The set up is very much like a 50s drive through. There is a big board outside with the menu and once you have selected what you want, you pay at the counter and when ready, they will call for you. The quantity is huge so I would recommend whatever you decide to get to start with a small. And even with a small, you can easily share with another person. So this place didn't disappoint. There are so many unique flavors to try. The two things we got were: 1. Triple Chocolate Concrete - frozen chocolate custard blended with chocolate chip cookie dough and chocolate chip. You will be in chocolate heaven if you get this. We got a small and couldn't finish. Their custards come in small, regular and large. 2. Choco Express - this was chocolate frozen custard blended with espresso and creme caramel. This was a shake and you can only get them in reg and large. We got a small and couldn't finish. Overall, I highly recommend this place to satisfy your sweet tooth craving and will definitely come back again. read more

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so delicious! I like all of the different options they have. Plus the staff is super friendly

Andy's Frozen Custard opened nearby and it just so happens to be National Ice Cream month. Due to COVID-19, Andy's new location is something to look forward to during this difficult time and a wonderful addition to the area. This is not the same as TCBY or Dairy Queen because it's not soft serve or frozen yogurt - this is rich decadent frozen custard and you can taste the difference. Your wallet will also notice the difference since it's more expensive but it's worth it. Our family enjoyed our Concretes (frozen custard mixed with various flavors) despite the packed parking lot by the Honda Civic Type R Racing Crew of Schaumburg. Their menu doesn't show the Jitterbug which is their frozen custard mixed with espresso, almonds, and Heath bar but you can ask for it. Thank you for opening up your new location in Schaumburg, Andy's Frozen Custard! read more

Andy's Frozen Custard - Jitterbug - espresso, almonds, and Heath bar - Ice Cream & Frozen Yogurt Near Me - Schaumburg, Illinois

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Nobody told me the custard had dairy in it and I suffered later as a result of that. Tasted yummy though read more

First visit to Andy's this year. I always crave Andy's chocolate custard after I eat spicy food. Went thru the drive thru for speedy and efficient service. Team members are always happy and smiling. Husband tried the strawberry shortcake concrete and LOVED it as much as I love my chocolate cone. Lots to choose from to satisfy any demanding sweet tooth. Always hits the spot! read more

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They have the best customer service ever. The best ice cream ever. It's been two hours and I cannot stop tellling everyone I see how much I loved my chi-razz with extra hot fudge. It was so much more amazing then I could've expected ever. read more