Fanny's Thai Roll Ice Cream
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This review is overdue. Due to an injury I'm just now able to type this up. Back on June 5th my girlfriend took me to Fanny's Thai Rolled Ice Cream. I love me some ice cream and had never had it before. Parking is a little bit of an issue. There are some limited spots in front of the store shared with other stores on this access street/side street. We ended up parking a couple blocks away and walking. If you're lucky enough to find a parking spot near the front of the store, take it. Other ways you'll probably have to park on one of the bridges and walk, but it's not far. The inside of the shop is kind of small. There were only 4 tables, and they were pretty close to each other. You have to walk past them to the back of the store to place your order. All the orders are done via an automated system. At the time we were there it seemed only one person was working, and she was making the ice cream. After figuring out we had to place our order and pay via the kiosk we were on our way. For those that are technology challenged, this might be problematic. If you were like me that day and a little slow on the uptake, then you might get frustrated until you figure it out. I think it's a good system, just not clearly explained. I don't remember what my girlfriend ordered but I had the double Oreo with Nutella. After we placed our order we grabbed the only available table and waited. The employee was making orders placed before us. The process of making this ice cream is done right in front of you. You get to watch from start to finish, it's really fun to watch. It's very satisfying to watch the ice cream freeze on the stone and then be rolled. Even though there was only one employee, the wait wasn't long. Sure the ice cream is a little labor intensive to make, but it was so very delicious... Seriously you're paying for ice cream and a show, it's a total experience. Definitely worth the visit.
First time trying Thai roll ice cream and it was nothing like I expected. You order at a kiosk and can customize your order by adding on toppings. Then when your order is up, it is literally made right in front of you. Yes, when we went they were busy on a cold and rainy Sunday evening. But they were very diligently getting orders through and kind service. It is just big enough for a parlor a few tables but cute decor. There was even a wall with markers my toddler loved. We will be back!
This place is so YUMMY. Delicious ice cream and so many cool different flavors. Really hard choices. They also have Bubble Tea. FYI they are only accepting card right now. You order at the kiosk. No human contact just when you pick up your ice cream. Can't wait to stop back. Just the parking sucks. It always has. Not their fault.
THIS IS MY HOLY GRAIL ROLLED ICE CREAM. The ice cream has always been soooo good. Never went to a different rolled ice cream store anymore upon finding them. Plus the owner who also does the service most of the time is very very nice, always smiling and gives great service. Ambience is also very cute, a nice place to eat ice cream and not get bored. I come here at least once a month!!! Thank you for the great service and more power!!!
En route from Madison to Detroit, we got off the freeway to try this place and so worth it! The ice cream is made right in front of you... not like ta Stone Cold: they start with ice cream, these guys are starting with liquid. This is like ice cream as art. And it's not so over sweet like typical American ice cream... the key lime really tastes like lime first, ice cream second. Same for avocado. Gorgeous end product and extra stars for mochi topping! My favorite! ( chewy and sweet rice balls... kind of like marshmallow) We will stop here every time we drive through until there's one closer to home!
I had the strawberry banana ice cream and it was delicious. The only negative thing would be it didn't last long. It was fine in a few bites that's how delicious it was...l wanted more when I was done. Definitely will try the other flavors .. they all looked good!!!
We here with my niece on a cold weeknight in January. All 4 tables were full with an additional 2 people waiting on the bench along the window. There was one person working so it was clear that everyone arrived around the same time, so the employee was working tirelessly to get each order prepared. We ordered two rolled ice cream specials & one bubble tea. We waited about 20 minutes, but we enjoyed watching the employee create each individual order through the glass. Let me tell you, this guy WORKED HIS BUTT OFF. He didn't act stressed or rushed, even though he was a bit outnumbered by the waiting customers. He took great care to prepare each order beautifully & as the customer requested. He smiled everyone and cheerfully thanked each guest for their patronage. I also loved how immaculate it was behind the counter and in the dining area. It was extremely clean. When we finally got our order, they were beautifully crafted. I never had rolled ice cream before so it was a new try. I wasn't a fan of the bubble tea, but I've only had bubble tea once before in my life and it's just not my thing. Nothing against how this company made it though. Anyway I was so impressed at how hard this man worked so I left him a $20 tip and wished him a happy new year. I would definitely come here again and try another rolled ice cream special. The only downside that I could think of is that they do not have a bathroom for guests .
Service was good. The ice cream was tasty. The bad was no bathroom my kid had to go. We had to go elsewhere it was bad.
I really loved my experience here. The "show" of making the ice cream, the warmth of the man making the ice cream and the care that goes into making it into art. My young niece and nephew thought it was so fun watching and they loved the ice cream. We got a strawberry/nutella ice cream and I love that they go overboard with the toppings: whipped cream and marshmallows and sprinkles and a beautiful fanned-out sliced strawberry and a chocolate-covered pocky! All of this just makes you feel more special, like you're really getting a treat. It's not the BEST ice cream I've ever had but no complaints at all! On the taste! We also shared a Thai iced tea flavored ice cream that was so interesting and delicious, I love trying new things! Bring on the sweetened condensed milk!
We had a great time watching him make the ice cream and it tasted amazing. I tried the Oreo and it was so, soo good. He puts a lot of detail into making his product look and taste great. Worth the try!
1 year ago
Fanny's has an Elgin & St Charles location. I visited the Elgin location with my husband for an evening treat. The inside was smaller but very clean. Parking was a bit difficult in this part of town. They had an ordering kiosk but one could ring a bell for someone to come over if you'd prefer to pay cash. They offer a variety of topping styles on top of their classic rolled ice cream. The ice cream itself is condensed milk placed on a frozen plate that gets neatly spread out to freeze into its ice cream state. The workers then roll it up and place into a bowl before adding your toppings. It was fun to see and delicious to eat. The ice cream flavors tend to be straight forward chocolate or vanilla since it comes from the condensed milk. Either way, the experience is fun and this is a cute shop. read more
This place is a great experience. This Is only the second store I've seen with this ice cream. Its mango tango was very yummy. The banana with Nutella was also very good too. Neither were too sweet. They also had mango smoothie or other milk teas if you want a different kind of variety. And they had free water and different flavored milk teas. The free watermelon tea was tasty. The staff were friendly. The ambiance of this place is kind of out of this world. Give this place a try, especially if you've never had roll ice cream! It's worth the buzz/craze. Solid A read more
3 years ago
Very convenient kiosk you can easily order and pay at. Watched them roll and prepare the ice cream right in front of us! Features a big wall you can write on and leave a message, but sadly all the markers are dried out :,( First time trying rolled ice cream and enjoyed the experience. They offer lots of customizable flavors and toppings. I ordered the mango and strawberry ice cream! The mango ice cream is already very refreshing and the fresh fruit on top makes it that much better. read more
1 year ago
Very clean place and friendly staff and the ice cream amazing. 100% recommend. They have a kiosk where you can pay with card and a register where they also take cash. read more
This review is overdue. Due to an injury I'm just now able to type this up. Back on June 5th my girlfriend took me to Fanny's Thai Rolled Ice Cream. I love me some ice cream and had never had it before. Parking is a little bit of an issue. There are some limited spots in front of the store shared with other stores on this access street/side street. We ended up parking a couple blocks away and walking. If you're lucky enough to find a parking spot near the front of the store, take it. Other ways you'll probably have to park on one of the bridges and walk, but it's not far. The inside of the shop is kind of small. There were only 4 tables, and they were pretty close to each other. You have to walk past them to the back of the store to place your order. All the orders are done via an automated system. At the time we were there it seemed only one person was working, and she was making the ice cream. After figuring out we had to place our order and pay via the kiosk we were on our way. For those that are technology challenged, this might be problematic. If you were like me that day and a little slow on the uptake, then you might get frustrated until you figure it out. I think it's a good system, just not clearly explained. I don't remember what my girlfriend ordered but I had the double Oreo with Nutella. After we placed our order we grabbed the only available table and waited. The employee was making orders placed before us. The process of making this ice cream is done right in front of you. You get to watch from start to finish, it's really fun to watch. It's very satisfying to watch the ice cream freeze on the stone and then be rolled. Even though there was only one employee, the wait wasn't long. Sure the ice cream is a little labor intensive to make, but it was so very delicious... Seriously you're paying for ice cream and a show, it's a total experience. Definitely worth the visit. read more
1 year ago
Delicious and great service. The place was clean the sweets were fresh and we left smiling! read more
2 years ago
Delicious rolled ice cream, service was fast and ambience was clean and warm. Looking forward to go back!! read more
1 year ago
2 years ago
3 years ago
First time trying Thai roll ice cream and it was nothing like I expected. You order at a kiosk and can customize your order by adding on toppings. Then when your order is up, it is literally made right in front of you. Yes, when we went they were busy on a cold and rainy Sunday evening. But they were very diligently getting orders through and kind service. It is just big enough for a parlor a few tables but cute decor. There was even a wall with markers my toddler loved. We will be back! read more
5 years ago
This place is so YUMMY. Delicious ice cream and so many cool different flavors. Really hard choices. They also have Bubble Tea. FYI they are only accepting card right now. You order at the kiosk. No human contact just when you pick up your ice cream. Can't wait to stop back. Just the parking sucks. It always has. Not their fault. read more
2 years ago
THIS IS MY HOLY GRAIL ROLLED ICE CREAM. The ice cream has always been soooo good. Never went to a different rolled ice cream store anymore upon finding them. Plus the owner who also does the service most of the time is very very nice, always smiling and gives great service. Ambience is also very cute, a nice place to eat ice cream and not get bored. I come here at least once a month!!! Thank you for the great service and more power!!! read more
En route from Madison to Detroit, we got off the freeway to try this place and so worth it! The ice cream is made right in front of you... not like ta Stone Cold: they start with ice cream, these guys are starting with liquid. This is like ice cream as art. And it's not so over sweet like typical American ice cream... the key lime really tastes like lime first, ice cream second. Same for avocado. Gorgeous end product and extra stars for mochi topping! My favorite! ( chewy and sweet rice balls... kind of like marshmallow) We will stop here every time we drive through until there's one closer to home! read more
4 years ago
I had the strawberry banana ice cream and it was delicious. The only negative thing would be it didn't last long. It was fine in a few bites that's how delicious it was...l wanted more when I was done. Definitely will try the other flavors .. they all looked good!!! read more
4 years ago
We here with my niece on a cold weeknight in January. All 4 tables were full with an additional 2 people waiting on the bench along the window. There was one person working so it was clear that everyone arrived around the same time, so the employee was working tirelessly to get each order prepared. We ordered two rolled ice cream specials & one bubble tea. We waited about 20 minutes, but we enjoyed watching the employee create each individual order through the glass. Let me tell you, this guy WORKED HIS BUTT OFF. He didn't act stressed or rushed, even though he was a bit outnumbered by the waiting customers. He took great care to prepare each order beautifully & as the customer requested. He smiled everyone and cheerfully thanked each guest for their patronage. I also loved how immaculate it was behind the counter and in the dining area. It was extremely clean. When we finally got our order, they were beautifully crafted. I never had rolled ice cream before so it was a new try. I wasn't a fan of the bubble tea, but I've only had bubble tea once before in my life and it's just not my thing. Nothing against how this company made it though. Anyway I was so impressed at how hard this man worked so I left him a $20 tip and wished him a happy new year. I would definitely come here again and try another rolled ice cream special. The only downside that I could think of is that they do not have a bathroom for guests . read more
7 years ago
I really loved my experience here. The "show" of making the ice cream, the warmth of the man making the ice cream and the care that goes into making it into art. My young niece and nephew thought it was so fun watching and they loved the ice cream. We got a strawberry/nutella ice cream and I love that they go overboard with the toppings: whipped cream and marshmallows and sprinkles and a beautiful fanned-out sliced strawberry and a chocolate-covered pocky! All of this just makes you feel more special, like you're really getting a treat. It's not the BEST ice cream I've ever had but no complaints at all! On the taste! We also shared a Thai iced tea flavored ice cream that was so interesting and delicious, I love trying new things! Bring on the sweetened condensed milk! read more
4 years ago
7 years ago
We had a great time watching him make the ice cream and it tasted amazing. I tried the Oreo and it was so, soo good. He puts a lot of detail into making his product look and taste great. Worth the try! read more
It's small inside but the flavors are good. I got the banana one and my boyfriend got the Oreo one and they were both amazing. Really cool to watch how they make them too. There are tables inside but it's pretty small. Parking available in the front. read more
The photo on the menu was exactly what I got. The taste was great and very rich. It's nice to just have straight ingredients. (FYI- I got the strawberry lady) My only small gripe is that it was not busy at all (there was only one woman in front of us) and the ice cream took a very long time. I just can't imagine coming on a busy day when it's hot out. read more
3 years ago
Amazing customer service they are very nice and the deserts are delicious. 10/10 place it's very cute and the decorations inside look amazing. read more
5 years ago
The gentleman who made my ice cream put so much effort into it and was super apologetic when I ordered a topping that he was out of. He gave us a coupon to make up for it! I will definitely be back, the ice cream was delicious! read more
9 years ago
Amazing!!! It gets crowded & it's SUPER LOUD in there, but well worth it. My family of 4 each tried 4 different ice creams and we were all super happy with our choices. It was hard to decide because ALL of them looked so good! We can't wait to visit again and eat our way thru the menu!! read more
3 years ago
3 years ago
7 years ago
My favorite place for Thai rolled ice cream! I always get the Thailand which is Thai tea with condensed milk topped with whipped cream, sprinkles, and marshmallows. Today we also tried the jasmine tea and Thai bubble tea, pretty good! I seen they also have bubble waffles now, it's on my list to try for my next visit. It's always busy but worth the wait. read more
4 years ago
7 years ago
8 years ago
We had the time for a summer fun evening outing, so we drove the 30 miles to come here and try their highly rated Thai roll ice cream. It was a delight and a tasty quality treat. I had no idea of the manual effort involved in making these rolls from scratch (I didn't watch any of the available videos etc), and for a while it sounds like you're in a Benihana as they are chopping up the slush to mix the ingredients. Their pricing here is also very reasonable looking and ranges from $5.37 to $6.28 and looks to be about $2 cheaper than Chicago competition. Wife had their papaya ($5.37) and I had their strawberry-banana (I splurged on the $6.28) rolled treats. The ice cream rolls are like flaky firm and delicious crepes and make for a unique and delightful treat with the various toppings. Parking right out front is very limited with the few spots for theirs and other businesses but there is free street parking on Chicago St (the next cross street) and only a short walk away. Now we've at least got a high benchmark for other such places that we'll surely try over time. read more
8 years ago
We tried this for first time. It was clean and bright. The staff was very lackluster. I would assume there is some sort of showmanship with making the rolls considering the massive tip jar on the counter. Two people who never spoke and took their time with our order. Just kind of seems like a wasted experience. Nice music playing but they were showing an SVU episode on the TV which seems strange to me. Owner was calling and the two workers weren't picking up so they kept calling. How do I know? Workers were joking about not answering. Items were average tasting. We would not come back. read more
8 years ago
Presentation is key. While the taste is great, and who can go wrong with ice cream and cookies, the show is worth the time and money. read more
It's hard to go wrong with ice cream for me but it's fun that they do it different here with the anti-griddle so that it stands out from other ice creams in the surrounding area. My nieces like watching them make the ice cream so it's a good way to keep them occupied while they wait for the deliciousness. There are not a lot of flavors but what they do have they do well! My favorite is the key lime! The ice cream is nice and creamy and not too sweet so it doesn't feel as heavy after eating it! There are only three tables and some window seats and the parking lot is tiny; so I'd imagine it may get a little crowded on a hot summer day...but we there on a weekday spring evening so there was no wait! I guess we'll find out later as we'll definitely come back again! read more
9 years ago
Honestly, rolled ice cream is just for show. The ice cream flavor tasted milky and the added oreo flavor was not prominent. You only get a single pockey stick? that seems cheap. For the price you pay for this cup of rolled ice cream compared to buying a pint at the store or elsewhere, it just doesn't seem worth it to me. The store was nice and the service was good though. Saw they might have crepes coming soon, maybe those will be better. read more
8 years ago
This place is great! The bubble waffle ice cream is fun and delicious. The place can get a bit busy but it's worth the wait. read more
8 years ago
Really enjoyed our trip in to Fanny's. The menu was ample with plenty of different combos to choose from. We settled on the chocolate lover and the Oreo, both were delicious treats and totally lived up to our expectations. Watching them make your ice cream in front of you is a fun novelty, and I would totally recommend this place anyone looking for a good sugar buzz. 4 stars instead of 5 because the parking situation is abysmal. read more
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Ask the Community - Fanny's Thai Roll Ice Cream
Does anyone know if there are vegan options here?
I was wondering the same thing now that I've switched but no unfortunately. Now I just make my own. One day I'll ask if they'll make it with almond milk for me! Haha if I bring it with me
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Fanny's Thai Roll Ice Cream - icecream - Updated September 2026
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