Great shipping drop off service and friendly staff. The place is well located and good amount of…read moreavailable parking spots

This place has been a life saver when I've needed to drop something off to ship, make a copy, get a…read morenotary and scanning and sending a document when my computer has been down. There is usually only one person working, so be patient when you are in there- the guy who is usually in there is quick and efficient, so you aren't going to wait long.

I had a rug to return to the seller. I called first. A very nice young man told me to come on…read moreover and we could figure out what to do. The same young man, Jay, helped me when I arrived. He had already figured out how to solve my problem. I was in and out in less than five minutes. I will always go to this UPS store when I need help with packages.

Super helpful. Met the owner, and he was really sweet and personable. I had a great conversation…read morewith him, and they provided excellent quality. Will be going back for my shipping & printing needs :)

Went here today for TSA Precheck through Clear+…read more Had an appointment for 12:30. They did not honor it, and put me behind a walk-in, wasting my time. Then, they charged me for Precheck (meant to be included with the Clear+ bundle), making me have to call Clear to get it resolved (and wasting more of my time). If I could give no stars, I would.

Don´t believe anything this store tells you. I called to see if they recycled TV´s and they told…read moreme yes, to bring it on it. It was not a small feat to put it in the car - I´m elderly- and take it out there. Once inside the Assistant Manager said he could not accept it- he did not have room for that size TV. I told him what I had been told and that he should stand behind what his employees say. His response- "sorry" It´s no wonder that this store has such poor ratings- a very poor representative of the company

Friendly, prompt, and professional service. I've gone here several times for color printing. Will…read morereturn.

FedEx has to be the most unreliable delivery company in the country. Every single time, the…read moredelivery date changes with no explanation. And somehow my packages always arrive looking crushed or tampered with. At this point it feels less like shipping and more like a gamble. Do better.

This UPS Shipping Center is really not a good place to handle your delivered products. I have…read moreextreme difficulty connecting with them and spent many hours tracking my package! Extreme exhaustion, frustration and upset drained my lifeforce dealing to find my package! UPS is not a good company! Never use them! I have not gotten my package yet! Fire UPS, never work with them ever again!

The woman working the counter was most unpleasant and unhelpful. I needed help returning a package…read moreand she said that they don't assist. I just had questions about how to adhere label and seal package. She looked and acted as though I was holding a cat turd under her nose. This was February 11 2020 in the afternoon. So I ended up taking my package to the VERY helpful UPS store on Swannanoa river rd. Save yourself the hassle and go anywhere but to this UPS location.

Excellent experience! Very nice man at the desk. I will spread the good word about this Tunnel Road…read moreUPS Store location.

Best UPS store ever. The people are extremely patient and kind. It's well organized, clean and…read morefriendly. We should support this store as much as we can. They are excellent.

This is my favorite UPS store. Clean and organized. Plus eager to help…read more everyone knows what they are doing.

I used to think that FedEx was one of the best run businesses in the United States. I regret to…read morereport that they are insistent on putting their sales out of business because of stupid policies, horrible hiring practices and customer service agents that can't speak English. I'm sure that Mr Smith is rolling over in his grave seeing all the changes better being made after he passed away. At one point in time, FedEx was way ahead of the rest of the delivery companies by having an app that would actually track the delivery truck a package was on. But, I guess that didn't work out too good because it got discontinued. I've had nothing but problems from FedEx over the past year. Missed deliveries, late deliveries (some as much as three or four days late), with very flimsy excuses. It seems to me that they're nice tight delivery system that put them so far ahead of everyone else, has cracked and nobody knows how to put it back together again. I would not recommend FedEx for any package delivery if there's another company available. Even the USPS seems to be doing a better job these days than FedEx.

BEWARE! They will do everything to force you to buy overpriced boxes. Took an Amazon Prime…read morereturn--they said no box needed to return--and surly attendant informed me a box was required by them. Had my son go back another day with item in box and he was told the box couldn't be used (had return sticker). Compared to the Merrimon Avenue UPS store, this store's service has deteriorated over the past years. Don't blame the franchise owners who are trying to make profits but their approach leaves a sour taste.

Best place for packing and shipping! I sell on Ebay and for years have been having them pack my…read morelarger and/or more delicate items. I have never had an issue and ALWAYS get good feedback on how well the item was packed. Makes my job easier!