Steven was very responsive with my numerous inquiries even prior to booking with him and he was…read morealways courteous, professional, and honest. I knew I had to book the bus at least 6 months in advance to make sure I got a great price and that the bus was available. The bus tour was one of our family activities for my 3-day family reunion in late July, consisting of 200 people. About 60 went on the bus tour. My family enjoyed the tour and had phrases of how great Steven and his team were. To top the great service we got, Steven even drove back to hotel that my family was staying in to bring back an iPad which one of my aunts left behind. Now that is beyond customer service! Steven, I thank you for taking great care of my family! I will definitely book again.

Impressive service! Called to get estimates for a company party, and after a few questions, I…read morereceived so much great information AND we determined a double decker wasn't going to serve my needs for this party. This was amazing because the level of time, energy and thoughtfulness I was given went beyond what some vendors provide even customers that wind up using them. LA Double Decker will stay on my list for future outings for sure!

Very cool in every way even for locals and natives of L.A…read more The tours for Destination DTLA are no longer available, but a lot of similar groups have taken it upon themselves to emulate and offer great experiences. We stumbled into two and enjoy our day, but also made our own tour based on DDTLAT. Lot of amazing architecture, art, history, and fun/ From the Spring Arcade to Saint Vincent Court, views from the Westin, eats at Garo's, a stroll near Angel's Flight and loaded more. Your LA Tours seems to have taken over - but they also do tours throughout greater Los Angeles https://www.yourlatours.com/ Parking is easy with several paid lots throughout. If staying at a hotel or closeby you can't go wrong with getting some extra steps in to the start of the tours.

What a fabulous walking tour! I was doing a good friend a favor by taking his friend, who came to…read morevisit from New York, to walk around LA since my friend was working all day. I thought it would be a cool idea to do a walking tour in downtown since it has so much history and great restaurants. We met at the Arcade in the Spring Arcade Building. The tour was about two hours with a mini break at the grand central market. Our tour guide did such a great job at telling the history, of the beautiful buildings and streets around the downtown of LA. This tour was Totally worth it. Thank you Carmen for helping us set up our tour!

We need a car service for about 20 people. Mr. C was professional, respectful, and accommodating…read more What a pleasant experience for my first time renting. Also, with all the places and spaces we put Mr. C through?? He did it all with a great attitude. You couldn't ask for more. His car was immaculate, has great air conditioning, and was comfortable. He has a microphone in it if you want to give a real tour and communicate. Also, he will let you link your music so you can bump whatever you like. We were unable to book him for another time but were so glad that we were finally able to. Thank you for your service. And I'll be referring more clients!

We used Big C's Charter service for our senior leadership trip with 20 high schoolers. This is my…read more3rd year planning this trip and this was the first time we have used Big C's and it was the BEST charter experience we have had. There were 20 high school seniors and 4 chaperones and we were picked up on time in a clean, beautiful bus, with wonderful service. We spent 10 hours going to different stops in LA and everything was perfect, including an ice chest of ice-cold water! We used them again on our trip to the airport a few days later and same experience. Communication was perfect from inquiry about pricing to contracting and during the trip. I booked with Big C because of the wonderful Yelp reviews and am so glad I did. They will definitely be our go-to charter anytime we are in Southern California. Thanks Clarence!

Ainsley was great! Great tour. we got see a ton of spots. Super interesting. Manson from A to Zread more

I booked this tour with Grave line for my husband's birthday because he loves true crime, and it…read moreended up being the perfect gift! Our guide, Ansley, was respectful, knowledgeable, approachable, and friendly. She really brought the stories to life and made everyone feel comfortable asking questions. The vintage funeral car was such a cool and fitting touch for the Manson Family Murders Tour (and the main reason why I booked the tour). About 80% of the experience was spent in the car, which was cozy and gave us plenty of time to soak in the history while listening to music from the era. Including Manson, The Beach Boys, and The Beatles, to name a few. We also made three stops along the way to get out, take photos, and see key locations up close. As a mortician, the experience carried an extra layer of meaning. I actually helped funeral direct the service for the LaBiancas' granddaughter (who had the same fate as her grandparents). So hearing and seeing this history firsthand felt deeply personal and surreal. If you're into true crime or Los Angeles history, this tour is an absolute must. Graveliners and Ansley made the experience both educational and unforgettable. We loved every minute!

Thank you Alvand transportation…read more had an excellent experience with this tour company. From the very beginning, everything was handled with professionalism and care. The bus arrived exactly on time, and the entire trip was organized flawlessly. There was no confusion, no delays--just a smooth, well-coordinated experience. The team was respectful, attentive, and clearly committed to making sure everyone felt comfortable and taken care of. It's rare to find a company that values punctuality and organization the way they do. I genuinely felt I was in good hands the entire time. I highly recommend them for any future bookings. If you're looking for reliability, professionalism, and an stress-free experience, this is the company to choose.

Terrible customer service late with no explanation and now we're waiting 2 1/2hours for a train…read more This is terrible business and I really want my money back!

Took the 5.5 hour tour and was disappointed…read more Spent way too much time on celebrity house tours which was uninteresting and not disclosed. Our tour guide only spoke about himself and did not once introduce himself or engage with most of the group. He made racist comments towards a group of Chinese passengers who had a slight language barrier and left the vehicle for a different tour company. We were told we'd have 15 minutes to view the Hollywood sign which I had waited years to do, from a number of angles however we had three minutes and it was an obstructed view over a mile away that was impossible to show up in pictures. We were supposed to have an hour in Hollywood Blvd but he told us to arrive back at 5.15 instead of 5.30 and this gave us only 30 minutes as we were late. We then decided the trip was not worth the suggested $20 tip PER PERSON in a group and we did not return to the truck.

Like others, we had a racist, inappropriate, absolutely horrible guide. If you are a woman or…read morebringing children, STAY AWAY! On several occasions, even though there were young children, he told sexually inappropriate stories, such as George Michael and the bathroom he used with men for sex in the park. He was insulting to different races, and his stories were off-putting. I was expecting to learn about the architecture and places we were going, but instead got random facts about "celebrities" no one really knew, and inaccurate information. As a single woman, he was very creepy and inappropriate (I'll just leave it at that). I debated writing this but realized that they never replied to or addressed other reviews - so my guess is they have no intention of getting rid of any bad guides. Note - I did 2 other tours in So Cal that week and they were amazing... and have done an LA tour in the past was sooooo much better.

I am so tired after a long day in L.A. But I feel compelled to hurry up and write a review. I am…read moresad to see so many negative reviews of Starline Tours. Today, they stepped up to the plate twice for us. We are staying at The Garland and they pick up passengers from this hotel. Well, this morning my Mom and two Aussies we befriended were waiting for the bus. It was late. We were getting antsy but the hotel informed us the driver had an emergency and Starline was sending an Uber for us. One minute late later, the Polestar arrived to pick us up Now the ride is tricky on the bus. There is traffic. This is L.A. Overall we were not exactly late for stops. Maybe a few minutes but no big deal. The drivers were nice and gave useful recommendations. The bus was comfortable and riding on the top deck of a double decker bus is one of my favorite things to do in a city I am visiting. The weather was perfect. I was happy. The stops are hit and miss. Some are well worth visiting such as Santa Monica Pier, Venice Beach, The Grove, Pink's, Olvera Avenue, Melrose Avenue, and really I could go for quite a bit. Others make me go hmm...like the Four Seasons and some unknown streets. Something for everyone. Now to make a long story short we hopped from the red to the yellow back to the red line. This is time consuming and I called telling the lady, Yasmine, I believe that we would not meet the deadline for the last drop-off at Dolby Theater to take us back to The Garland. She spoke with her supervisor, I believe it was Lisa. No problem.....Solomon will take you back to The Garland. Well, let me tell you. Solomon was right there as promised. And guess what? He drove us in his brand new Tesla! No joke. We took a scenic route and saw amazing views of Downtown L.A., the Hollywood sign and through one of the canyons, I forget which one. Solomon was so, so nice. He is a true asset to the company. Now, things did not go 100% smoothly but when does it? Starline Tours stepped up and did right by us. I will recommend them to anyone wanting to see fun L.A. spots without the absolute hassle of driving. And yes, the headset worked on every bus we were on.

Ok I have always wanted to take a tour! And my husband…read moresurprised us with one as we were just walking looking at the stars!! Our guide was very knowledgeable he had pictures that went over and above when he would stop at specific locations he just added that extra and it was a nice touch, fun friendly and engaging in joking and just all around fun well being safe and professional. They allowed our little dog to take the tour with us! Even asking questions about him! That was cute! He was a wonderful guide we were very happy we got him! We saw so much in such a great amount of time! I definitely recommend taking this tour if you have the opportunity, we saw others on other tour buses who were not safe they had passengers getting out at red lights, yelling at our bus and just so unsafe and unpleasant to be next to for the short time. I'm not sure what company they were with but I would not recommend any other tour company but this Starline tour! So happy we had the chance to sight see on this lovely tour!!

I first would like to say that I went on "A Day In LA Tours" back in 2019 (pre-COVID). And the…read moretour was great. But I noticed a lot of amazing upgrades from new and bigger buses to more LA stops and coverage. I see you "A Day In LA Tour" team! I just took my brother and his partner yesterday (Monday) and we all truly enjoyed it. Keoni (Kee) was our tour guide and driver; she did an amazing job! We learned a lot of historical and fun facts about LA! She even gave us great restaurant and store recommendations. We especially enjoyed being able to take a little nap after a great lunch and didn't have to worry about having to drive in the traffic and craziness. Lol. Kee was great at enduring that traffic and very accommodating in letting us know how much time we had to our next stop! Thanks Kee!! Oh and thanks "A Day In LA Tour" team for the parking recommendation as well. I was able to park in the garage the entire day for $20 and there was a Mcdonald's up the street we grabbed breakfast before checking in. Like I said in my previous review, I highly recommend this tour team and when my family visits I will bring them on this tour. Keep up the fantastic work and great upgrades (the AC vans, water, reclining seats, and USB ports to charge my cellphone are a brilliant upgrade). I will definitely be back! Thanks again for giving us a fantastic day in LA.

We thoroughly enjoyed our tour today. Jeannette was very informative and had a great sense of…read morehumor. She picked us up promptly at our hotel in Anaheim and led us on an enjoyable day. We definitely recommend.

The first time me and my folks have flown in a helicopter and wow what an awesome experience! The…read morewhole process of booking, finding the place, finding parking, and checking in was well explained and smooth. We got a safety demo beforehand. Our pilot was very knowledgeable, capable, and made us feel welcome and safe. The ride was smooth and we got amazing views of the city, with highlights to include the Hollywood sign, downtown, Universal Studios, Venice Beach, Santa Monica Pier, UCLA, and many celebrity homes. A great time!

I wanted to do something nice for our anniversary so I booked a time specifically to see the sunset…read morethen grab dinner right after. Not only did we show up 15 mins early like they instructed us, but no one showed up at the door or answered when we called. They were also 30 mins LATE so we missed the sunset and by the time we were finished with our tour, our dinner reservation was cancelled because we were late. We had to find another restaurant to celebrate our anniversary.