I had to go in to pick up some items. We were followed around the store. I hadn't been in a couple of years. A far cry from the Asian family who owned it for years and were welcoming. We weren't greeted, were looked up & down as we walked in and the lady at the cash register acted like she didn't want to touch my items. We walked out with bad vibes. SMH. End of an era. If you don't like us, don't do business with us. read more

Great prices good customer service never fail Every time my girl goes there. Good ear rings for males. read more

Haven't been here in a really long time and needed to grab a few items really quick. I looked for some hair oil, edge control, and a comb. One of the girls who worked behind the counter followed me from where she was to see if I was stealing. REALLY? I had been in the store less than two minutes. I was so disgusted. I'm shocked to know this is still happening in 2025! I'm also a Master stylist as well as an educator and this never happens in any professional stores. I definitely won't be back! To the workers: Please stop thinking all black people are going to steal. It's tacky. read more

The employees are very nice but not very helpful in any way :( I have been going here since I moved to Richmond about 2 years ago and this is the one closest to me but every time I go in there they don't have any stock. They don't have the normal shampoo, conditioner, oils, conditioning packs, edge control, gels, etc that you would expect a beauty supply to have and every time I ask when they are getting a shipment it's always "next month". You expect frequent customer and you don't have anything??? I wish they were better bc of convenience but I will not be shopping here anymore. BUY WHAT YOUR COMMUNITY NEEDS. poor excuse for a black beauty supply. I found beauty supply warehouse a few minutes down from them and they have everything!! read more

Joseph was very kind and helpful during my trip. I'm not knowledgeable about a lot of hair things but he was able to sway my worries away I'll will be back. read more

This place has been ran straight into the ground . I've been coming here for years and I thought they were going out of business came in here last week and realized it was nothing but men in this establishment that don't know nothing about hair they literally have a pack of pink lemon in there for $200 I literally can go find that hair anywhere in the Bay Area for $120-$130 but I'm hella annoyed I spend $230 for some thin ass hair that Won't hold a curl they won't ever see me again so sad this place was booming my whole life read more

It's very clear that most customers are Black. I wish we had more options so we don't shop here. So today I was with a friend who wanted to make a return. They were very adamant that the return policy is 5 days. So she and I left. Bad part is they started speaking Spanish and were laughing. So I'm sure they were saying rude things. Ladies find another option to make your purchases. This place is not a place I will ever return to. JUST UPDATED MY REVIEW PLEASE GO TO OBANKE BEAUTY SUPPLY!! Did not know about a black beauty supply!! read more

Usually a good selection. The staff has a high turnover. I never see the same people often. Today I went in and I purchased a hat. The sign by the hats clearly said 20% off but the cashier didn't honor it. And then when I brought it up, I see on the receipt that she only gave 10% when the sign I pointed to CLEARLY said 20%. She had a bad attitude, attempted to dismiss a noted/displayed discount and then didn't honor it. I've also had them not put things I have purchased in my bag and I don't realize it until I get home. Their receipts aren't itemized so you can't argue with them. I'm pretty sure I'm going to stop coming here, which sucks because they are super convenient. But I'm not into dealing with poor customer service, overcharging and blatant disrespect/dismissal. I was really appalled that there was a saw sign posted and this lady acted like it was an imposition and then still refused to honor it. Not a good look. And to think I used to always direct people here. I will DEFINITELY be referring elsewhere moving forward. This was the final straw. read more

Horrendous horrible and would never purchase hair extensions from them again. They would not refund my money 15 minutes after I purchased reason for return the hair was falling out of the extension and they gave me some run around. Ended up, not returning them, but putting them in the garbage can and I should've just throw my money in the trash never ever again. read more

Second time shopping there, great customer service!! Thank you Berta and Oscar. Fun store, great prices... They have one of the best tape-in Hair Extensions for Caucasian women. Colors match great. Worth a visit, I bet you become a repeat customer. Thank God for the little parking lot across the way. read more

Angel Beauty Supply - Angel beauty supply - Cosmetics & Beauty Supply Near Me - Richmond, California

I purchased a curling iron here. The representative told me that the heat settings were adjustable. I was expecting to be able to control the heat based on the numbers on the curling iron dial. When I went to my car and opened the box I realized that the curling iron hand up and down buttons as opposed to a dial. This is important because if you just have up and down buttons, there's no way to know what the actual heat setting is. It was all of 30 seconds from the time that I made the purchase till the time I went back into the store to ask the vendor for a refund. Now their signs are posted no refunds no exchanges. I expected the woman to make a one time exception, since the curling iron was still in the box and had never been used. The woman behind the desk, refused. to give me my money back. She told me that there was no way she can open up the drawer I said, can you call the owner and ask him to make a one time exception he knows me I've stopped here so frequently. She still refused. This was probably my fault, but I will never frequent this store again I'm telling everybody I know don't shop at this place. They are inflexible and mean. Before I left the store, I told the woman behind the counter to memorize my face because she'll never see it again. If this is the last beauty supply store on earth, they'll never get my money. read more

Came today to get some braiding hair (I was lost) . Naviah was so cute and helpful . She took her time and showed me each product . Took me to the mirror to insure the color hair match . Come and ask for her read more

Angel Beauty Supply - Hair - Cosmetics & Beauty Supply Near Me - Richmond, California

I've been coming to this business for years now even if I live in Rodeo. Courteous owners and helpful staff. They have everything in beauty. I'm a licensed Esthetician and I luv lashes and this is the place bar none. read more

Arrived here today at 6:15pm, went inside, and they stated that they were closed and shut down the register. Insane! Their stated hours say they close at 6:30pm and I drove quite a distance to get here and now have to reschedule my hair appointment for next weekend. This is quite unprofessional and is not customer centered at all. Manager on duty was Jessica and all she cared about was counting money because she closed the register even prior to 6:15pm. To the owners: If you close at 6:15pm then post online and on the gps that you close at that time instead of 6:30pm. UPDATE: I am sitting outside of the store writing this review and saw all employees leave at 6:27pm. Ridiculous. read more

The guy was really sweet and helpful and they had a lot of options for kids. They stay open late that's the main reason we come here. read more

Angel Beauty Supply - Beads for kids - Cosmetics & Beauty Supply Near Me - Richmond, California

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Best prices and best quality products in the area Best customer service best service and friendly service read more

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Unlike other beauty supply shops, the customer service here is fantastic! The owner is so courteous and respectful. He's gracious and helpful and the store has a great inventory. I was delightfully surprised at what a great vibe this place has. I strongly recommend! read more

This place has everything! The cashiers are so so so helpful! One man was multi tasking helping four of us at one time. He was kind and very knowledgeable. I live in Oakland but I will travel to Richmond bc of the knowledgeably staff! Plus their merchandise so cute. Hair for braiding last a lot longer than usually. Reasonable prices. read more

Angel Beauty Supply - Their hair collection so reasonable - Cosmetics & Beauty Supply Near Me - Richmond, California

Prices are fair, very clean store , great customer service , very knowledgeable about their products

Rude and inattentive sales clerk. one of the reasons I don't frequent beauty supply stores. Owners never hire people knowledgeable about black hair products or black hair care. They don't know how to approach or communicate with black people nor do the value our business. I laid my item n the counter as I was on an important phone I didn't stop talking. The clerk didn't ask if I was ready nor did she greet me. Instead she said, "Is that it?" I became upset and basically stated that this is why I don't shop beauty supplies and normally order products on line and if it wasn't for my sister I wouldn't have patronized them. She had the audacity to say that if I didn't like the service that I didn't have to come there. The owners need to know that the word will spread of the rudeness and pretty soon we will stop shopping there. read more

Great selection but they don't let you try on a wig.. they hover over you like you running away.. they want you to buy something without even try it on. I'm never coming back here.. read more

They always have great staff and a surplus of products that are needed! I appreciate coming here every time I need to get my hair done.

I love coming here to get my hair extensions, hair dye, make up, eyelashes, jewelry, stockings, bun pieces, hair for braids, winter hats, scarves, color contacts, women and men hair products. You name it, they got it. The customer service is excellent as well, they try to find what you need and are very helpful with suggestions. I'm a loyal customer. I added photos so to see the many hairstyles I've done with Angel's hair extensions. read more

This Beauty supply is great! Has all the supplies I need! Great quality hair. Good pricing!

Excellent service and selection! Great customer service! Very friendly! It's the best place to come if you need hair care products.

Came here for the first time. There was someone to greet me at the door. The service is great.

When I came here first, someone helped me a lot to find makeup and nail items! I highly recommend here! read more

Angel Beauty Supply - Cosmetics & Beauty Supply Near Me - Richmond, California

Excellent customer service and a wild variety of inventory to select from so apprecizte it.

Great place to get all you need. TY ANGEL BEAUTY. Great customer service. Please stop bye. read more

This was my first time at this beauty supply and I'm very pleased with the visit. Good customer service and a lot of hair products to choose from. read more

Helpful soon as I walk through the door. Neat and wide variety of beauty supplies. Will be back soon

Great place to find all beauty needs . Centrally located in Richmond ,great customer service, and reasonable prices . My go to for all beauty needs ! read more

Sold me an expired product with some odd substance in it and refused to exchange it. I would not trust buying anything here again, who knows what's actually in it. ‍ read more

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I love this place always great prices and good customer service Please visit in Richmond read more

I don't come here often but when I do I usually get a little creeped out. They've never been outright rude but the deliberate staring while you shop and especially when you're waiting purchase items at the register is bothersome. They do have a larger variety than the beauty supply store in my neighborhood, but they are also overpriced. read more

10/10 customer service. My fav beauty supply in Richmond so far y'all need to come shop

Good customer service, cool people. everything you need is here girlswe go here all the time never any problems love them muchoooooo

Excellent customer service , always have plenty of options. My go to beauty supply store!

Deo has always help me out since I was a teen I love coming here the staff all very nice and they always have what I need !

This place is the best Beautiful supply ever. It has every thing you need and the prices fit any woman/ man's budget. I go here for ALL MY BEAUTY SUPPLIES. JACKIE McWhorter read more