Responsive, knowledgeable, courteous, helpful. Figured out what I needed and how to provide it for…read morethe lowest possible cost. Good inventory.

When I was rolled into the store. It was small, a few people were around and eager to help. The…read more item I need wasn't there, they didn't sell it but did give me the phone number and address where I could get it. In all they were very nice and professional. I would recommend this place to someone.

We rented a Golf Cart for a day & it was amazing!!! Highly recommend it! The roof/canopy kept us…read morecool & parking was so much easier because it fit in the tiny end caps on the street! It's easy to drive & easy to rent! Nice family owned business.

My friend and I had such a fun time renting these scooters! It was a great price and we thought the…read morestaff was very friendly and helpful. Just be sure to wear your hat backwards! Haha!

Do not rent a scooter from kinard at wcw. He is disorganized and was late dropping it off and…read morepicking it up. Forgot the basket and worst of all the scooter malfunctioned and left us stranded!! I was let down with the whole experience.

Not open during POSTED business hours so I called to make an appointment for another day. I was…read morestood up for the appointment. I called to check when they will come in that day and he told me to wait 15 to 20 minutes. Still did not show up and didn't call to say why or to reschedule.

Let's cover the easy part first. City Scooters is offering a great value by providing an easy to…read moreride bike when taking the "M" class license road test, delivering it legally to the Chicago North DMV, and providing a warm up and instruction out behind the shop. Now I want to cover the real value. I am a 60-year-old beginner who recently took a two day motorcycle rider safety class in preparation for the road test. I'm not afraid to acknowledge that I am an over thinker, which sometimes results in a bit of anxiety. Marty and Carlos found a way to meet me where I was in terms of capability and mindset. Yes, they were great instructors. Yes, I passed the test. That is not what made my experience great. Marty and Carlos made it great by meeting me at a human level with caring and kindness until I was ready to go take the test. As always seems to be the case, the people make the difference. I highly recommend utilizing their service and working with these guys. You won't be disappointed.

Avoid City Scooter for warranty, maintenance and repair work. They have a BBB rating of "F" under…read moretheir real name of OKI Motors. If you ignore my advice and use them for service, take a video with SOUND of the entire outside of your ride with the engine running so you have proof of condition! They charge a diagnostic fee NOT applicable to your final bill and want half the money up front. Prior to service, my Vino was so quiet, I had to take my helmet off to hear it running. When I brought it in for service, a customer asked what I was riding because "it was so quiet, I didn't hear it." He and Chris (desk guy) were joking they like loud bikes like Harleys. I said mine is quiet, like a Caddy and I like it that way. Brought Vino in 6/20/2023 for a sticky throttle. City Scooter said Vino needed new tires, and tacked on a $60 upcharge. Vino was "ready" July 6. Hubby picked up July 7. I started it, engine was beyond loud, like a chainsaw, NOT the quiet ride I dropped off. It had greasy fingerprints and liquid streaks all over. I found 4 large bolts and a washer under the seat. The steering column was out of alignment with the front fork. I brought it back July 13th to have the noise and alignment fixed, and handed over the 4 loose bolts. Desk guy's response? "Our bad." So after staff discussed how loud all scooters sound, I basically was called a liar for saying my Vino runs much louder than before "service." I say anyone who forgets to put parts back on a scooter can't be trusted to tell the truth. I was given nothing but excuses: the air filter might be bad (well, you guys put a new one in, so why not swap it out? Are your parts bad? Did you somehow miss another important step, like when Marty forgot to re-install 4 important bolts?); the engine noise was masked by the dirty air filter (too ridiculous to refute); "it might be the crankshaft" (why put NEW tires on my scooter and perform maintenance if that is what you thought?!!); "all bikes run that loud, we've heard worse" (wow, just... wow); "I'm not saying you're lying but" (another wow). I'd brought it back three times before they mentioned "crankshaft." 8/5 I call to speak to Jeff Wunderlich. "He's not available. I'll have him call you back." Jeff calls when I'm not home; has a heated convo with my hubby, who recorded him. Jeff kept insisting they didn't "touch the engine." You don't need to touch the engine to ruin it, you only need to drain the oil...but Jeff doesn't mention they did THAT, of course! An oil change is part of maintenance yet I didn't see an oil change on my bill. And the reason for that is someone drained the oil, then took my Vino for a ride, ruining my scooter's crankshaft bearings. Oki then tried every tactic possible to not let me guess what actually happened. Like the air box would make the Vino run loud. My scooter was so filthy because engine oil sprayed all over it. City Scooters/OKI charged me $1458. I asked for a refund of labor charges. I know Jeff Wunderlich, I used to board his dog Sparticus and he wouldn't admit his dope-smoking employees made a mistake nor refund me one cent. City Scooter said they didn't run the engine before servicing, so how could they tell if it was louder? (Who doesn't start up a bike first before starting to work on it?) What I got from Marty's "work" on my ride: a Vino paperweight. I took it to a real motorcycle repair shop; EPM said the only way the crankshaft bearings could go bad were if the scooter was run without enough oil in it. They said riding any longer would cause engine failure and my Vino was no longer safe to ride. City Scooter deserves ZERO stars for killing my beloved 18-year-old Vino.

my rental agreement was straightforward and clear, received email verifying immediately. picked up…read moremy scooter at cruise port at my boat, it was charged , given short intro on instructions, and it ran like a dream! couldn't have had a great experience with my cruise with my bad hip without it. when came back dropped off scooter same place I picked up , right outside the boat. and it was that easy. . just had to plug in every night for full charge next day, took off boat on a port once , went great!

I had the pleasure to use scooteraround while I was in Chicago during a conference. I was not sure…read moreof what transportation system our team would be using to navigate Chicago, so I requested a scooter that would break down easily. We ended using uber transportation to get around Chicago. The break down scooter was phenomenal. I taught the students that was traveling with us to breakdown the scooter and put it back together all within a two-minute time frame. The scooter easily would fit in any normal size SUV once it was broken down. I did need to contact scooteraround when I needed assistance, they responded to my request immediately. When I travel out of town, my first choice for scooter rental will always be scooteraround. This was not my first time using scooteraround and I knew of their professional customer service. Scooteraround has always delivered me a new scooter on time and the hotel staff was always alert and accommodating to providing me with my scooter.

Scam!!!! Do not get scammed like I did from these fake…read moreDealership someone's using business identity theft to sell motorcycles when they don't even exist. They've been closed for a year and a half do not send them money or anything stupid I've already contacted the authorities about This and filed a police report and the FBI are involved. No middle Middle Eastern has a name Ryan that should be my first clue.

Midwest Action Cycles has been part of my journey since day one. I got my very first scooter from…read morethem, and that experience stuck with me -- everyone there was super genuine and made it easy for a beginner like me to get started. Fast forward to now, and I just got my Suzuki GSXR delivered from them. It's a dream come true. The bike came in perfect condition, exactly as promised, and the process was smooth from start to finish. You can tell these guys really care about what they do and about their customers. I 100% recommend Midwest Action Cycles to anyone looking for a bike.

This company is phenomenal- can't say enough about Kevin and his team. They bent over backwards to…read moreget us set up for our Mom to come home for her last days during this scary pandemic time. Consummate professional, great attention to cleanliness of the equipment we rented. Consistent follow up. Look no further- this is your best choice for home medical equipment purchase or rental. We will only use them for our future needs. Thank you for everything, Kevin!

I mistakenly took my motorized wheelchair to Mobility City Grayslake after seeing they were a…read morerepair center for my make and model. 8+ weeks later, no repair, numerous unreturned phone calls, no sense of urgency, and the proverbial runaround. It became almost comical. No way to run a business. I finally asked for the return of the unrepaired chair, took it to another well-known local company that had me mobile again in a matter of days. Don't waste your time with Mobility City. They will simply aggravate you.

A lot easier to ride then we thought. So fun and a great way to see Lake Geneva. Highly recommend.read more

Had the best time with this rental company! Gave me and my group of girlfriends a map of the area…read morewith stellar recommendations for neat sites/bars/restaurants. We rode e-bikes which were so incredibly fun, and got to some fast speeds. Super affordable and if you're looking to rent motorbikes/e-bikes I highly recommend this place!

Excellent service. Friendly. Convenient. Helpful…read more Everything chain pharmacies are not. Highly recommend.

Katsaros knows you, they care about you , they have free delivery, they provide flu and other…read moreshots, and they keep a record of your medical expenses