I was driving down Dempster on Friday night, and out of the corner of my eye I saw a sign that said…read more"Wheelchair Servicing." I told my partner we were going to see what that was, and I turned the car around, pulled into the small retail mall, and at the end of the mall was a business called, "Mobility City." We went in, and I was greeted by Geoff, the owner, and his service man who works on the wheelchairs. We talked a bit on what needed to be done on my wheelchair. The service man took it to the back of the store, steam cleaned it, tightened up the "wiggle," and replaced the two arm rests. A really great improvement for a tune up! Feels light new!! I was really impressed by his customer skills, and the eagerness he had for getting me back my wheelchair in tiptop shape! Quite by accident I found this place, and I'm very glad I did, because I did not think that there were any mobility Wheelchair stores in the area. The store is a modest size, and deals with a few different types of mobility services, including mobile wheelchairs WHICH ONE CAN RENT if need be! I am so glad I found this shop. The repair prices were decent, the replacement parts were affordable, and he was able to look at his inventory to see if other parts on my wheelchair could be replaced. I heartily recommend anyone who has mobility assisted devices to seriously check him out. I was very pleased with his service, and I now know if I need any parts for my wheelchair, he's right there to help.

They have a good selection of mobility devices here: lift chairs, beds, manual wheelchairs, power…read morewheelchairs, of various levels and strengths and weights. The salesperson we spoke with was really helpful and they had several options to try out. They have various protection plans for service, and they also will pick up and/or drop off (I can't remember which) within a certain mile radius.

I haven't recieved my product yet. It has been only one day. I just want to express how happy about…read morecustomer service. I needed a rush service. They have bent over backward to make it happen. They have done something most internet sales don't do. They have kept me informed, step by step. A BIG THANK YOU!

We have ordered several items from All-Terrain as well as had some service questions. They have…read morebeen wonderful to work with. Our Gypsy Q2 has been all over the world with no trouble from the airlines (they will send you documentation to show gate people) Don't hesitate calling them with your questions and needs. Nate K. Fort Lauderdale, FL

Great People, Great Service and Great Products. A definite 5 Star Rating Business that I'm grateful…read moreto Experience!

I have been to a handful of medical Supply stores throughout the States & I can without a doubt say…read morethat the variety of their in-store inventory is top notch. They have supplies that will be of great use to anyone who needs it regardless of how their medical issue affects them. When I went to the store, I could tell that the two employees working were from South America based on their accent & way of speaking. I was pleased to find out that it was her daughter & mother wotking there & that they're both from Venezuela! So, if you are someone who makes the effort to support businesses who employ people from South Ameri a, then here's another business to add to your list

Homer Dillard - Thornton, IL…read more I would like to take this opportunity to show my appreciation to Collin and Nancy which I had the pleasure of dealing with at your store. Collin came and did an installation and did a very professional and excellent job. He also spoke to me about the lift chairs that you sell. When I went to the store to look into the chairs that is when I met Nancy. She did a very good job of showing me the different chairs that you offer as well as their features. And because of this I ended up purchasing 3 chairs when my intention was to only purchase one. Needless to say we are very, very happy with this product and the service that we received. And let's not forget the delivery and set up. They were professional as well!

I tried getting equipment for over a month and no one is responding to my doctors office. Now I…read morehave to try another company.

This medical supply store is excellent. I have trusted them for over 10 years, and they have never…read morelet me down. The staff genuinely cares about their customers and goes above and beyond to help, including assisting with insurance billing. I highly recommend them.

Customer service is horrible the employee Lucy tried to sell me a Wheelchair that was not the right…read moresize after telling me that all Wheelchairs were not returnable. She originally told me that they didn't have my size chair I needed that it would have to be ordered. That was Thursday and all of a sudden she called me on Monday and said they did have a smaller chair in stock Why would I take something that wasn't the right size. When I told her that she started yelling at me and told me to go to a different store. This is a buyer beware store the owner and employee Lucy trying to make a quick sale and she tried to give me the run around and she talks out of both sides of her mouth.

From start to finish, everyone was very helpful and kind. I called weekly with how my equipment…read moreorder was being processed. Thank you very much Mobility System staff. Ryan K.

Don't bother is right! What a waste of time! I called them 3 times & each time the girls answering…read morewere nice. I explained I needed a customized wheelchair. They took basic information and made it very clear each time that I must pay $75 over the ph or must bring in exact change to the evaluation since the purchase was not going through insurance. I didn't like that it wasn't a free eval but agreed. First, the handicapped parking spot was not even large enough for my ramp so I had to park at the end of the lot and use the grass. Plus, the wheelchair symbol was one big smudge. It was weird. (You would think this type of facility would at least get that right since their clientele is disabled!) There is a ramp up to the door. However, the double doors are not automatic so it was annoying. Bill, the tech, opened the door and directed us to go into the dark conference room that was crammed with chairs and a pizza on the conference table. Bill was completely rude from start to finish. Even his facial expressions were stern and rude. Instead of asking how he could be of service to us, he had the attitude of "why are you here?" He apparently thinks that if someone is in a power chair there's absolutely no way they can progress to a manual wheelchair. He said in a completely insensitive tone, "What makes you think you could use a manual chair? You mean you need it with power assist? Your arms work? What makes you think you won't just fall out of the chair?"We explained this wouldn't be the 1st time pushing a manual chair. Without even knowing how long ago the injury was, he said "We'll if they put you in a powerchair then that's what you need." He then proceeded to say that they don't usually go through the customer, the therapist usually contacts them. Then why was I scheduled for a fitting evaluation?!! I drove 2 hours, wasted toll money and gas money for no reason!! He said he would talk to the girls but at least they had a friendly customer service attitude. Bill needs to work on his disrespectful, belittling & rude demeanor!! I was ready to purchase 3 pieces of expensive equipment but forget it! I'll take my business elsewhere!!!! He was such an asshole! I'll make sure to share this info with the disabled community!!

I bought my scooter from Joe 2 years ago and my controls were sticking Joe came out and picked it…read moreup and even left me a loaner. Thanks Joe for your fabulous service.

Joe is fantastic. Yesterday AM I had an old power wheelchair my late wife used 20 years ago. I had…read moreno idea how to get it running again for my recently handicapped brother. I found the Wheelchair Shop through a referral, called yesterday and made an appointment for today. Joe came to my house and picked up the chair last night!!! Then today it's fixed, he dropped it off and it's ready to go! Amazing service. Thanks Joe!

The men's Ralph Lauren department inside of Macy's at the shops in Palm Desert California has an…read moreexcellent team from the manager, Michael to Diane to Andrea and Jose.They do an excellent job of engaging with the customers that come in and they are very helpful and always recommending Clothing. That is amazing.

Nobody wants to have a stress fracture which requires "no weight bearing," but Choice Mobility made…read moremy life a lot easier. I rented a motorized wheelchair for home and a motorized scooter for school as an alternative to using crutches or a walker. The products were exactly as described and Art at Choice Mobility was awesome to work with. I hope I never see the place again but recommend it thoroughly and without reservation.