Dr. Berardino is amazing! We've been here about a year now and are very pleased with the care our…read moresenior pup receives. They always clearly explain why and how things happen, and why they will proceed with the route of care they chose for my dog. They very clearly know their stuff and if a doctor isn't around when you call, they leave a message for them to return your call when they can. Usually very prompt! I very rarely leave with any questions, highly recommend this practice!

I just transferred my dogs health care to Rau a couple of months ago because I moved. I took him…read morethere for his initial visit and had a pretty good experience. I called them this morning (around 8:15) to reschedule an appointment I had for tomorrow and the woman I spoke with was very unpleasant and rude and kept sighing during the call as if I was bothering her and practically hung up on me. I know people can become desensitized as they go through their daily routine and talking to clients, but being rude is unacceptable and needs to be called out. This was disappointing, but hope this experience doesn't speak for the practice themselves.

Mark is such a nice guy! He came for the initial Meet-and-Greet and he really listened to what I…read morehad to say about my dog's wants and needs. He even wrote specific things down which I think really speaks of his character and shows his pride in his business. I knew I could trust him to care for my pup while I was away from home. Mark has a very calm demeanor and friendly personality; very easy to talk to and my dog LOVES him. I am not an easily trusting person so I thought handing over my house key to a stranger would be difficult but it wasn't at all! You'll see when you meet him. I wholeheartedly recommend Mark as a pet sitter. You and your pet will be glad you met him.

Northeast Philly Pet Sitting and Pet Care is the best! We've used their pet taxi service on two…read moreseparate occasions now and are recommending it to all our friends. Picked up our dog at our Lower Northeast home and drove her to our vet on Broad Street and back---our dog often is uptight around strangers but she and Mark got along famously right from the start. Mark arrived on time, was super friendly, and instantly inspired trust. Rates are very reasonable. We are customers for life!

Friendly and accommodating owner and staff. My husband snd I had a miscommunication about…read moreappointment time and they were still accommodating. My older dog is afraid of other dogs, and they kept him calm and safe. They accidentally cut him too short, called immediately, asked permission about how to correct, and didn't charge for the cut. When I picked him up, a staff member was sitting on the floor with him separated from the other dogs. He was happy. Would go back and try again.

I can't say enough about HTTY. The wonderful care they give to our pups is second to none! Our…read morepups have never looked better

PARENTS AND DOG OWNERS BEWARE!!!! My daughter was an…read moreemployee at lucky dogz and was bit by a dog, fired and blamed for getting bit. They refused to give me the dog that bit her shot records which I needed to take the er to prevent her from getting unnecessary series of rabies shots. I had to contact the Springfield police department for assistance. Yes, I know it's probably hard to believe that I would have to go to these lengths. The police were able to get the records and give them to me. The owners never once asked me if my daughter was ok. Instead I was asked did she finish her shift. These owners have no regards for humans or animals.

Our dog Zoey loves it! We do doggy daycare and overnights. We are happy and the staff loves dogs!read more

I can't say enough good things about Pattie and The Pet Nanny team. They walked and cared for my…read moredog Lucy for years while we lived in Fairmount/Brewerytown, and their reliability, professionalism, and genuine love for the dogs always gave me total peace of mind. Lucy isn't just a "quick walk" dog -- she has her quirks and routines -- and the team consistently showed patience, attentiveness, and real affection for her. Whether it was regular weekday walks or coverage when my schedule was unpredictable, I always knew she was in capable, caring hands. I recently moved across town and unfortunately won't be able to rely on them anymore. If you're in the Fairmount/Brewerytown area and looking for trustworthy, experienced, and kind pet care -- this is your team. Grateful for all the years of care. Lucy and I will miss you!

It's been awhile since my initial pre-pandemic review so I wanted to update it to spread the word…read moreon how amazing The Pet Nanny is. We are so grateful that we can rely on them for our 2 previous cats. We have specific feeding instructions for them and I appreciate that everyone follows as requested. Importantly, they also try to engage with the cats (who are usually pretty scared) and treat them with love and care (and leave them treats). They also take pictures so we know they are being cared for. We know our cats don't like it when we're gone but we're glad we can rely on The Pet Nanny. I strongly recommend them their pet services.

They are an amazing organization. Every step of the process was very easy and the adoption of our…read more2nd away from them is just as fantastic as the first. I highly recommend them.

I left my dogs with Sarah Moureau at forpawsphilly.com in July 2023…read more I had originally signed up for a long weekend - three nights. I was a little dubious given the state of her house and yard, both of which were in a high state of neglect. But I was desperate for that weekend, so I dropped them off on Friday. The weekend turned rainy, so I let Sarah know on Saturday evening that I was returning early and the dogs would not be staying over on Sunday nite. I arrived home on Sunday at 11am and called to pick them up. Sarah informed me that she would be home at 3pm and I could get them then. Later, she asked for 3:15. When I arrived at 3:30 ish, she was just getting home. Obviously, she was not home most of the day Sunday to care for the dogs, which is what she was being paid for. She later sent me a bill for the whole 3 overnights amount, $300. When I called her to dispute this, she claimed that I hadn't given 24 hour notice, which I had. But she also became very argumentative. I told her she could have $300 with a review or $250 without one. She did not respond to this and a couple of weeks later, after not hearing from her, I tried to pay her through her website. The website was not working, so I sent her cash through PayPal. I added a note that I was paying this way because her website wasn't working. I still did not hear back from her so I eventually called PayPal to be sure she had received the money, which she had. A couple of weeks later, I received my AMEX bill and saw that she had already billed AMEX for the full amount. And she took the PayPay money as well. Responsible? NO. Flexible? NO Honest? NO I would never recommend this business nor this caretaker. I would worry about her house falling apart and no one being home with the dogs. And I had to block her from calling or texting me. Buyer beware.

I recently adopted a 9-month old dog and wanted to jump into training right away. I retained…read moresomeone who lived very close to me and had great reviews, but after a few sessions I realized our schedules were not compatible; I was not getting consistency and reliability from her. It's important for me to make progress with my dog, so I Googled alternate options and stumbled upon Alex's page. I called him on a Friday and he picked up the phone right away. We spoke for a while about my needs and he came out the following Tuesday for what was supposed to be a 2-hour visit. I fell in love with him immediately, he is not only so personable and likable on his own, but he really takes the time to LISTEN to what you need and work on those things right away. I had mentioned my priorities to my previous trainer, but I found that she was teaching my dog commands that didn't actually accomplish what I was after. In our first meeting, Alex worked on SO MANY of my priorities. He got my dog to go into her crate on command, taught her to "stay," showed me how to "walk with" my dog better on her leash, and (using a 30' leash outdoors) started working on recall with her. We were so immersed in what was going on that Alex started to go a little bit over our time, but he didn't want to stop because we were making such great progress. I told him if he wanted to give me a third hour right then and there that I was prepared to pay for it, and he did!! I learned a lot of things from Alex myself during our first meeting, like how to employ the use of "deltas" (which my old trainer never once mentioned) and how non-verbal cues are arguably more important than verbal ones. Again, my old trainer actually discouraged me from using hand motions, but once incorporating them into my routine I noticed that my dog was much more compliant than she had been. Another positive difference between my old trainer and Alex is he really takes the time to teach you why he's doing what he's doing, and encourages you to participate. My old trainer just taught my dog a command and had me replicate/practice when she left. Alex really makes you feel like you are a part of the teaching process. After our private session Alex recommended some "Small Group Therapy" for my pup. He came at noon on a Thursday to pick up my dog and she proceeded to go on a several-hour outing with his two chihuahuas and a dog he was fostering. The entire time he was out with her he was recording and sharing videos on an iCloud album. It was INCREDIBLE to not only see everything that was happening, but to hear him narrate why he was doing the things he was doing. I could not get enough of his videos and felt like I was there during the session. On top of Alex's excellent communication, punctuality, reliability, friendliness, competency, and effectiveness, his rates are OUTRAGEOUS in the BEST way! I truly believe he is under-charging for his services. I can get three hours with Alex for less than I paid for one hour with my prior trainer, and I feel much better about the work that is done during that timeframe. I adore Alex, and most importantly, what he is doing works. He really gets into the mind of your dog, and has such a wonderful way of connecting with them and their needs. I am elated to keep our work going - my pup has lots more Small Group Therapy outings in her future and it's wonderful that I have the option to use him one-on-one to teach her even more commands in the house. One day I hope to move on from essential commands to more fun ones, like "roll over" or "go get X toy."

Alex is wonderful. We are quite grateful to have come across his page on Yelp. He cares for our…read moreDoberman with great compassion. He's knowledgeable, skilled at what he does, & overall, you can tell his calling is to keep dogs in loving homes with owners who just need the tools plus support to train & love on their pet babies. If our Ketsia (Sisi) didn't love us so much, I think she'd hop on over to Alex's place :) She's strong-willed & protective but sooo loving & sweet. We're making great progress! Thank you, Alex.

We recently used Judy's pet to dog sit while we were on vacation for a week. They did an amazing…read morejob. They kept us updated with daily texts and pictures. Very easy to work with. Highly recommend and will use them again.

From the owner: Pet Walking A regular walk is vital for your pet's health…read more Dog walking helps simulate your pet's mental and physical awareness. An individualized schedule to promote exercise and good health. - Walking your Dog & tracking their behavior outdoors - Providing Drinking Water & Rest - Picking Up Pet's Waste & Disposal - Keeping your Pet Safe and in Control - In all Weathers your Pet will be walked - Developing your Pet's social skills Pet Sitting We are available to care after your pet whenever you need us. Our employees are both certified and have background checks. While you are away from home we are available to pet sit and house sit. If you would like to request both services please contact us and specify. - Dog Walking - Light Grooming - Play Time - Feeding -Story Time - Take Pets to Vet Appointments - Administering Medicine - Providing Companionship - Reinforce Training - Supervise and care for other pets