Zero stars if it were possible. Again, Carolanne is among the most disagreeable people I have ever hired. Not sure why she chose to post about me 3 years later today? Unfriendly person to work with. Her employees intimated as much too. read more

Literally A WASTE OF TIME! Spent nearly 2 weeks of back and forth Only for her to email and say she doesn't have a sitter for the dates and area. The person emailed me Thursday! WEEK AND A HALF after communicating with her. I messaged them Sunday! As the email wasn't seen. It's 2021, she had my number. She didn't call OR text that an email was sent and relied on her email being gotten in a time efficient manner even though she told me to check my "spam folder"for her emails! If you know that your emails could end up there why not simply call! Horrible! I definitely wouldn't recommend this service to anyone else. What a waste of time and effort. THE ONE STAR REVIEWS aren't lying! BELIEVE THEM! Her "reply" confirms exactly what I stated. I spoke with her over the phone ONCE in nearly TWO WEEKS... and had to rely on hoping I saw her email that would be sent to my "spam folder". PLEASE NOTICE THE LACK OF ACCOUNTABILITY (is that who you want to be in YOUR home and attempting to care for YOUR beloved pet(s)?!!!!) Hire this service at your OWN RISK! And I'm TOTALLY happy that I figured this out before having my beloved animal in her care! Good riddance! read more

Furry Buddies is simply the best. Our cats adore our sitter Mary Beth. I think they would like us to go away more so they can spend time with her! read more

We love FBI-H! We've been with them for a few years now! CaroleAnne and Maureen are the best! Peace of mind is what I need for vacation and Maureen stays in touch with pictures and texts and my cats are happy! Thank you Maureen! read more

The owner is responsive, communicative and pleasant. The price is reasonable at $20 per visit. Late February, The owner let me know which of her employees was available and assigned for the dates I needed someone to feed my animals and clean their waste. Late March, meet n greet was suggested for some time mid April. Followed up via phone call then email to set a date. It took about a week to get a response and we picked a date. The meet and greet went well, photos and notes and scheduled twice daily visits for 8:30am and 6pm. My husband and I leave for the days we scheduled and I see that the pet sitter doesn't arrive until 11:30 the first day. I inquired and after saying the feeding was great, they retracted saying they confused me with another client and apologized for being late. The next three days, they arrived up between 10:30 and 11:30am for the first feeding. They did appear to clean up the pet waste and feed the animals. However, I do not believe they used the extra frozen supplemental food because there was the same amount in the freezer from before we left. They took out trash and recycling as an extra. We scheduled a key return for one day, they didn't show. I scheduled it for the next day, they hasn't come all day so I told them I'd pick up the key. They then dropped off my key. In the end, the owner is great. The animals seemed to be okay, were clean and fed if not at the agreed time. Getting the key back took more time but I did get it. Overall, owner is great. Services are okay but that is largely dependent upon the individual. read more

Owner is disagreeable, short, policies change- and there has been high drama too many times. I get nervous every time i use the service because I always feel like I am doing something wrong. Clients are treated like poorly treated employees. Enough. read more

We've used Furry Buddies a few times for our dog and have no complaints so far. A little more expensive than we were used to when we lived in the city (they charge $15 for a 15-minute visit and $20 for a half hour) but they're trustworthy and send a message of how the visit went. One time CaroleAnne even brought two heavy packages inside for us. read more

I travel a lot, and I've used Furry Buddies to look after my cat when I do for quite some time now. Both Jeanette and Venessa have been wonderful with my cat, keeping me updated while I'm away with how she has been doing in my absence. I think's good for my cat, too. She's a bit of a scardy cat, so I feel a lot more comfortable having someone come check on her in the familiar territory of my home than leaving her in a pet inn with other animals. read more

CaroleAnne was fabulous with our cat! This is the first cat sitting service where my husband and I felt immediately comfortable and that our fur baby would be reliably cared for. And he was cared for well, communication was great, and we came home to a very happy cat. Recommend. read more

We've used FBI for years. My wife is a vet and we trust Carole Anne and her staff to take excellent care of our cats. They go above & beyond what you'd expect from a pet-sitting service. For example, one of her staff noticed our cat Woody had a behavioral problem. She brought it to Carole Anne's and our attention, and they worked with us to figure out the cause. When another cat was very sick, they regularly helped my wife give him subcutaneous fluids. All of the staff are carefully vetted (no pun intended). Carole Anne and her staff genuinely care about our own furry buddies and we can't recommend them highly enough. read more

I used Furry Buddies for around 7-8 years. Everyone I met was kind, caring and extremely reliable. They communicated well and if one of the staff was planning a day off and they provided a replacement.  I felt so comfortable and relieved knowing they were with my dog,Lexi.  They would call or text me if they noticed anything different about her.  Their daily notes were great and  when I had to say goodbye to her at 15 years old I received cards and beautiful gift from her walker amd the owner made a donation in her memory to a local rescue.   This is the best organization to help you care for your pet.   It is a great price for what they do.  Much more than just a "walk" they provide a loving - compassionate reliable service.  I couldn't have asked for anything more.  Thank you CaroleAnne read more

Different pricing policies were quoted in different emails from the owner and by the pet sitter who came to our house. The owner was not understanding about the confusion at all and does not know how to treat customers with respect. We will not use their service again. Too bad because we really liked the woman who watched our bird while we were away. read more

I have been using Furry Buddies for several years for my dogs and cat. I have found their carers to be 100% reliable, trustworthy, smart and always so responsive. They have taken wonderful care of my beloved pets and I have never worried once while being away. I have recommended them to many friends because they are the best! read more

I reached out with a month's notice before I needed cat care, indicating I preferred a morning visit. The owner was very prompt in their reply, but also very short. The owner asked what my preferred time of the morning was for the visits, and I let them know my ideal 2-3 hour window. Their reply was effectively we can't promise to be there in such a short window. Confused, I asked what time frame they could commit to. The owner then said they were really busy and didn't want to box themselves in, and referred me to other sources of finding pet care. I expressed my confusion that initially they seemed to indicate they were able, to then saying they may not be able to make my exact window, to then implying they couldn't do it at all, and I asked for clarity. I was promptly told they aren't able. Each email reply from the owner was prompt, but also very short which came off as dismissive and rude. And if they knew they were too busy to accept a new client, let alone commit to one half of the day or another, that should have been said out of the gate and saved us both the time and energy. Bad first impression and will not reach out to them again for pet care. read more

I had an interesting appointment with a "dog walker" today. She immediately became very standoffish when she saw I had 2 pit bulls.. she wouldn't even pet my 4 month old puppy! She then was saying how much of a handful they would be and how nervous she would be taking them to the dog park. Mind you, this was all within the first 60 seconds of meeting and my 70 pound pit was sitting there wagging her tail excited to meet a new person. Although, my 4 month old pit puppy was jumping as she is still learning manners. It was very rude and unprofessional to bash my dogs when they never gave her a reason to. read more

First time ever having to use a service for our 2 pit puppies and it could not have gone any better. Highly professional while being personable at the same time. CaroleAnne was really helpful and easy to deal with. EJ was a really nice person who seemed to have an instant connection with our dogs. I would use them again in a heartbeat and recommend them highly. read more

I used this service for several years, once or twice a year, for care for our cats while we were on vacation. I probably had 3 or 4 different caregivers over that span, and they were all terrific. I also referred them to friends and family. My son's family began using them for once-a-day dog walks during the week to give their young high-energy large-breed dog some time out of his crate during the work day. The gal they assigned to them was very nice, mostly reliable, but it became clear that she is not really a large-dog person and they felt the dog was not getting as much personal interaction as they had hoped. So we reached out to the owner and very nicely asked, by email, if perhaps she had someone else who might be a better fit, no rush, but to keep it in mind. She immediately reached out to her caregiver and apparently told her they were unhappy with the service and replied defending her, complaining about the dog and stating that the dog would be better in a doggy-daycare situation, even though she was well aware that he is not well socialized with other animals making that impossible. After some back and forth by email and text, in which we were told that the caregiver no longer felt "comfortable" caring for the dog, my daughter-in-law informed the owner that they weren't going to need the service any longer. The owners response was to email ME (keep in mind this is not MY dog) and tell me that she is terminating our relationship effective immediately. I had just booked our next vacation, which is a couple weeks away, with one of her caregivers, and she's DUMPING ME because we dared suggest that someone else might be a better fit? So she lost 2 clients in one fell swoop, not to mention that I'm now writing this lovely review AND will obviously never refer her to anyone again. To quote Pretty Woman "BIG MISTAKE! BIG MISTAKE!" read more

We've been using Furry Buddies for almost two years now to pet sit our three cats (one of which requires medication). Adele is our pet sitter and I trust her completely with our cats. We've gone away from 3 days to two weeks, and we always return home to happy and healthy kitties :) read more

We have been using Furry Buddies for almost 2 years now. We have two cats and this is our third pet service we've used, and we are extremely happy with them. We were assigned Adel, who was even available with less than a 24 hour notice to watch my cats for a day when I was going to be away all day. Not only does she leave daily notes but she texts me every day as well (I am a bit of a crazy cat lady and just like to know they are doing well.) I trust my cats with Adele 100% and am so happy to finally have a kitty sitter we can trust and know the boys are in good hands :) read more

Adele was a wonderful daily visitor and companion to our Tonkinese cats Sweet Pea and Murphy when she took care of them while we were in Scotland. We were pleased with the professionalism of Furry Buddies, and Adele's good communication and care gave us peace of mind this first time we left the kitties at home. We highly recommend them. read more

I've been using FB for a long time. CaroleAnne and her staff are so professional. I would highly recommend their services. They are fantastic taking care of our pets and of watering plants, bringing in mail, etc. t's very reassuring to know when you are away from home that your pets are being cared for so lovingly and your home too! read more