I've done a sports massage twice here and a few Swedish massages. All of them have been superb. The…read morewater fall white noise lighting and the warm tables are awesome! Could fall asleep on them. The workers are good at finding tension spots, and checking in with you on pressure.

I ordered a gift certificate for my daughter-in-law from here using their web page. It was super…read moreeasy to order. I requested it be sent to my email and printed it out for a Christmas gift. We do not live in the Charlotte area so I was thankful it was so easy to located (using Yelp of course). I am sure she will really enjoy her experience based on the reviews and the pictures on-line.

Had my first experience recently doing a facial, and was very pleased with how it went. The person…read moreat the front desk (Aranza) was very kind and helpful. Also, the person in charge of doing my facial, was also really polite. She was very insightful explaining everything in detail and providing recommendations for my skincare. If you're searching for a place with a friendly and professional staff, with quality products and excellent results, look no further. Le Petit Spa is the place to be! I fully recommend it!

Priti is absolutely amazing. From the moment you walk in the door, you can take a deep breath --…read morebecause you're in good hands, literally. She assesses your skin, recommends a treatment based on what she sees (or her machine sees -- very cool) and you will leave feeling a million times better, with knowledge on what to do next. I literally had someone ask if I get Botox once and when I said no, she demanded to know my esthetician because my skin was glowing AFTER tennis 10/10, thank you Priti!

Lovely massage service! My first time here was delightful and relaxing. On arrival, I was offered…read morebeverages and waited just moments before being whisked away to the ladies changing room. A robe, slippers and a spa bag for my belongings was already prepared - a nice touch. I started with the salt cave experience. It was relaxing and I was cautioned that anything I brought into the room would have a salt residue afterwards. I didn't really notice a salt residue at all, even on my wet hair. The spa music and the lounge chair did make for a quiet transition from my busy morning into peaceful relaxing mode. Afterwards, I enjoyed a bit of time in the relaxation room. For hot tea, each day they have both a caffeinated and a decaffeinated option. It was served on a cute tray with honey and sugar options. Last, my 90 minute massage. A choice of scalp massage or foot massage was offered and I opted for the foot massage without hesitation. I requested medium pressure and only asked once for a bit less pressure in a sensitive area of my lower back, and my therapist was quick to adjust. I chose the lavender blend massage oil and it smelled lovely. Special attention was paid to my shoulders where I carry most of my tension. Having booked only a couple of days in advance, I did make a deposit of 50% up front and was already within the cancellation window. If more than one service is confirmed, a 20% gratuity for each is automatically added but that was well explained up front and during check out. I noticed a list of monthly membership options during checkout and I'm actually considering joining. It was easy to get an appointment and very relaxing, though I'd probably skip the salt cave and go right to the massage or opt for a facial next time.

If you're used to high-end spa experiences, you will be disappointed. It's small, there are no…read moreamenities included with the services, and even simple things like warming the hot oils had to be requested instead of being part of the normal experience. I booked a rooftop couples massage a month in advance. When we arrived, they told us the rooftop was closed, even though they had already taken my deposit for this service. The weather was perfect, they then offered to set up the rooftop quickly if I paid an extra $200. The manager rushed me to make a decision on the spot about whether I wanted to pay extra for the rooftop or move to a very small, not aesthetically pleasing room instead. This completely took away from what was supposed to be a relaxing experience and didn't make sense because this was the service I originally booked. The management and staff aren't professional or accommodating. Very strange experience. Following up on Kristy's message here: Urbanna spa accepted a deposit for a rooftop spa appointment. The only reason I booked with Urbanna spa was for the rooftop experience. I intentionally booked on the first day of spring, the weather was 77° with sunny skies and they told me the rooftop was closed after I arrived and checked in. I asked to reschedule on a day the rooftop was open, but no staff could confirm when the rooftop would be open. Kristy (who was not present during my appointment) claims alternative options were offered. Just want to clarify that this is also not true. The only option they gave me tiny room I've attached. I was told management would follow up with a call after my service but Kristy's comment below is the only follow up I've ever received from Urbanna spa. This is not your traditional spa experience. If you're used to high end spa experiences, this will feel very low quality. I highly recommend Woodhouse or Spa At Ballantyne if you're looking for that high-quality experience. Thank you, Kristy, your comments below are a perfect illustration of the quality of service at Urbana.

My honest review with a letter system…read more Booking: A I called and it was easy to book. There was an appointment for less than a week later which was perfect. Salon ambiance: A. It was spacious with enough room between each chair. There was 2000's music playing. It was clean: someone was coming around sweeping up hair and picking up dirty towels frequently. It was a nice facility. The service: A- I got a highlight and haircut. It was a typical service for what i wanted. She washed my hair and even curled it which was nice. She was a little rough when pulling out the foils and I was in pain for some of the time lol. The product: D+ It had been a while since i had gotten highlights and i told her I wanted to go a lot lighter. She told me she wasn't going to be able to get me as blonde as I wanted, it would take a few sessions. I appreciated having that heads up, but then once I got home, it didn't really even look like much was done besides a root touch up. People I see daily didn't even notice I had gotten anything done. I also didn't ask for layers and my hair is not all the same length. Price: D- I was appalled with the price. When I called, I asked how much the service I wanted would be and she couldn't give me an exact price but she said they have different levels of experience starting at $150. I opted for the middle level so was expecting to pay between $150-$200. When I checked out, it was $290 before tip just for a highlight and trim. She also told me she would put a bottle of conditioner she wanted me to use up at the front for me. She never asked me if I wanted it or anything, so I expected a sample bottle for cheap or complimentary. When checking out, I noticed on my bill it was a $40 bottle and I was upset that I was never given the option to not purchase it, so just be careful of that. So after tip and this product, it was $400 for a product I wasn't even exactly happy with. Because of this, I will not be returning.

They got me in at the last minute and my stylist Jake was wonderful!He helped me start a plan for…read moremy hair goals and was able to answer all of my questions. Jake is very knowledgeable and has a great vibe. Will continue to come back.

Melissa is a hairstylist goddess! My daughter and I both go to her, and my daughter is super…read moreselective. She told me I will go to her forever. If I move out of state, I will travel to have her do my hair. She is genuine, cares, listens and is a master at her craft. If you are new to the area and feel lost because you don't know where to go, or who to trust... You have to to go to Melissa. You will be very pleased. She can be a little pricey, but you get the results you pay for. If you want to leave feeling confident and refreshed, Melissa can deliver. I can't say enough! I'm just so thankful someone referred me to her.

Gina has been cutting and styling my hair for over 15 years...She is awesome..I get so many…read morecompliments on style and blowouts! Elizabeth is my fantastic colorist..she expertly covers every single grey and blends natural highlights into my brown hair!

ery pleased! I received the Hydra-facial service, and it was amazing. Natalie used an awesome…read moremachine that I could feel sucking the dirt out of my pores. She then showed me how much dirt came out of my face, eww! A day later and I can still feel the extra moisture in my skin. I will be going back for that service again. Thank you, Natalie!

I only trust Natalie with my hair!!! She is the absolute best at cutting, color and Brazilian…read moreBlowout treatment. Natalie owns the brand new renovated salon and it's always just a wonderful experience. Go see Natalie for all of your hair needs!!!

I really like this salon. They do a great job with my nails, and the polish lasts…read more They are also good at understanding my ideas and bringing them to life. At times, the attitudes can feel a bit harsh, but the owners are very sweet and professional. Just keep in mind that they do not take walk-ins close to closing, even for simple services, so it's best to plan ahead. Overall, it's a good nail salon in the area, and I love that they offer drinks like wine, soda, or water during your service.

I recently had my first experience at Alo Nail Salon, and while it was generally positive, there…read morewere a few bumps along the way. I went in with my 5-year-old daughter, three teenage sisters, and my stepmom to celebrate my birthday with manicures and pedicures. I called ahead to book the appointment, and Mimi was fantastic in organizing everything to ensure we were all set. Upon arrival, I was immediately impressed by how clean, modern, and thoughtfully designed the salon was. The staff wore matching uniforms, the towels were embroidered with the business name, choice of vitamin-infused salt bath for your pedicure, and there was even a mini bar set up for special events. We were given choices of water, tea, coffee, juice, wine or champagne (I ordered a mimosa of course!). It was clear they take great pride in their space and service. However, there were some issues that affected our experience. My daughter's manicure and pedicure started to disintegrate after just two days, which was disappointing. I took her back to have it redone, and while the staff was accommodating, it was still a hassle. My shellac manicure, which I've had done many times without issue, also started lifting and chipping after just one week, which was unusual for me since I'm used to it lasting 3-4 weeks with no problems. What really added to the frustration was the delay in my stepmom's service. She had trouble with her technician, who wasn't familiar with shellac, and after everyone else was finished, we had to wait for someone else to redo hers. This pushed us over an hour late for our birthday lunch in Uptown and set off a domino effect, causing us to be late for the rest of our planned events. The service was great, the salon's cleanliness and atmosphere were top-notch, and the staff was friendly and professional despite these setbacks. I'm willing to give Alo Nail Salon another shot as it may have just been an off day, especially knowing I've had shellac manicures last for weeks in the past and not to assume 2 hours would be enough for a mani/pedi. I'd recommend it with a bit more caution and extra communication next time--especially if you have a hard stop for time-sensitive plans.

Kylee had a last minute opening today, and I'm so grateful I found her to cut my Asian hair. She…read morelistened to what I wanted, but gave recommendations for my hair type, face shape, and situation. Not to mention the hair wash came with a nice little scalp massage which was so nice. She was super friendly and easy to talk to the entire time, i felt no pressure whatsoever! Absolutely would recommend her!

I was visiting for a wedding and had a very nice blow-dry and styling. Recommended. Salon is…read moreattractive and pleasant, too.