My transmission went out on my way to work and I called AAA and they sent out Jonathan from Angel Transport & Towing. He was incredibly helpful, including a best-guess diagnosis, and with 10 min. had my car secured and we were on our way to drop my car & myself at my home. His vehicle was clean and warm and he was very polite and professional. I would call Angel Transport & Towing, even if I didn't have AAA, and use them in the future. Thanks, Jonathan, you made my bad morning a bit more tolerable. Wendy T. read more

I would definitely recommend this company Shaun took good care and made quick work of getting my car onto the bed he was careful around my wheels not to scratch them he was a bit behind but they are busy people so you gotta respect it and most the time I waited was because of AAA all in all I would recommend them. read more

Angel Transport & Towing - Towing Near Me - Snohomish, Washington

IGNORES SAFETY. They fail to secure items on their truck or in the vehicle they are transporting. Upon following behind one of their trucks a piece of large piece of wood flew from the truck. Thank goodness I wasn't following closely or there wasn't someone traveling in the opposite lane. This most certainly would have caused a serious accident or fatality. When the driver was approached on what had happened, his response was " I realized it when it hit" When I said you could of killed someone his response was, "Ok B@*$%, What do you want me to do about it B@*$%" . Congrats on hiring a stand up individual to represent your company name. When I called the office basically the same response was received. Safety is obviously NOT something they care about. They need to train their drivers to check for objects that could cause a accident on their vehicles and the vehicles they are transporting. Defiantly not the response expected from a long standing company in our community. read more

Angel Transport & Towing - Towing Near Me - Snohomish, Washington

Customer service is awful. So unfriendly and inconsiderate as well as judgmental. They never spoke to me directly and acted like I ruined their day by calling to help me. read more

The flatbed truck got diverted by a police call enroute to help us so we had a long wait for a tow, but when he arrived, he was courteous and efficient. read more

Run screaming. AAA has them listed as a battery tech and operator in the Snohomish area. AAA sent them out three times and fortunately documented their shenanigans. I have mixed feelings about these maniacs at my house. The good news everything was recorded on our Security system and very well documented with AAA. Unfortunately if you are not in the same position I suspect it would just be your word against theirs. They tried up selling, bait and switch all the usual tricks. It really is quite disgusting. Anyway I was fortunate enough to have all my calls recorded and have security camera footage of our interactions that I shared with the AAA manage. My only advice is don't deal with these guys. read more

AAA called Angel towing for me to haul a long bed pickup from Monroe to Sultan because of a seized brake. Not only was he late, he brought a wrong towing vehicle for a truck with a seized brake. Then it took him 45 minutes to make the ten minute drive. To add to the situation, when I got to my hauled truck I discovered he completely destroyed my bed cover, apparently trying to access my locked bed at some point during the trip. Even worse, he tore and bent the metal edges and framing around the bed. No note, no apology, no offer to pay for damaged truck bed or a new bed cover. ​DO NOT use this towing company. read more

This had to of been one of the worst experiences I've had getting my car towed. So It took two employees to actually get it right, there was no assistance when it came to problem solving. They just gave up and left. Once the next employee got there, Jon was his name, he came at me with a rude tone and when talking to him he would talk over me as if I was not there. Not even a look in the eyes, obviously has no manners as a person in general. Definitely would not want to rely on this company for urgent or proper care. I hope the next person who has to use their company for help isn't treated as poorly as I was today. read more

Perfect gentlemen. I came in with my mom to assist her. I was actually taken aback at how friendly and helpful the gentlemen at Angel towing were. My expectation was quite the opposite (bad experiences with a Seattle towing company, but that's another story). What a pleasant suprise. Excellent to have a nice twist on an otherwise not great situation. Thank you. read more

My car broke down on Marine Drive. I called Angel towing, they wanted 500.00 to tow my car 5 miles to the Toyota dealership. They wanted the money over the phone before they would respond. I thought they were a scam. They told me it would be a 2 hour wait. I called Dicks towing, they said they would be there within the hour. They charged me 223.00 and didn't ask for money until they met me at the vehicle. They were fabulous, Angel towing is not good and a rip off. read more

Amazing service! I had a tire blow out and called them to see how quick they could rescue me. They came in record time (25 mins), and said they'd help switch out my tire to a spare and if there were any issues, they would tow me to the tire shop. Brian came with an impact gun because my lug nuts were a weird size and he had the tire off in minutes and I was able to drive myself to the tire shop. And best of all, they did it free of charge. Friendly and fast reliable service that is rare to find. Highly recommend! read more

Jordan went out of his way to help. Awesome service! Totally recommend this company!!

On July 21, 2020, I called AAA to have our unmodified 2017 Subaru Impreza towed from our residence to the dealership in Kirkland for repair. AAA referred the call to Angel Towing. After 30 minutes as a now show I called back AAA who contacted the tow company again. The driver was 45 minutes late claiming he was dispatched to the wrong address despite my confirming the address with AAA three times prior. Apparently his dispatcher got the address wrong. Immediately he had a cocky attitude and it was reflected in his customer service. The driver failed to lower the flatbed enough and left the tow hooks and chains jumbled up on the end of the flat bed. His first attempt to load the car failed, the panel below the bumper hit the chains and hooks and the flange of the flatbed making a loud scraping noise I could hear from my garage 40 feet away. He backed the car away, got out and lowered the bed further, moved the chains and hooks then drove the vehicle up onto the bed and secured it. He never said a word that he dented the front end of the car after hitting the chains and scraping the flatbed. I'm disabled so I couldn't go check out the car myself but I know what I heard. I remarked that the car has a low clearance and he just ignored me. Now I know why. It wasn't until I got the vehicle back weeks later that we noticed the big gash in the panel below the front bumper. Body work will be required to repair this. The dealer did nothing to damage the vehicle and the damage was not present before the Angel tow driver loaded the car. The car had been sitting for 10 months in my garage so it could not have happened in a parking lot or anywhere else. This is the second mishap with Angel Towing. Previously they were dispatched to change a tire on our Honda Civic and the driver popped a bid dent on the undercarriage as he lifted the car because the jack was placed incorrectly. We heard the metal pop and afterwards the driver said he didn't dent the car but we should know there was a dent there. What an odd comment to make after hearing the pop and watching him reposition the jack before changing the tire. It's futile to dispute, these drivers won't admit their mistakes or mishaps. I've learned now to specifically say to AAA not to refer my requests Angel Towing for towing assistance. I'll wait for a reputable tow company that doesn't damage my cars. read more

Thank you Angel Towing! You were a lifesaver for. me today, your quick response and the awesome service I received,. Your above and beyond customer service was so appreciated, I think Brian G was the name of the towing technician, 11:00am Sunday 9/11/22. He was so efficient and his kindness was amazing, his caring attitude made the whole difference in my day after breaking down on the highway, he got me off that highway, towed my vehicle back to the dealer, then dropped me off at home which was on the way to his next call. People like Brian and Angel Towing are the best example of "good" people, understand that kindness can make someone's day, They are the best! Be safe out there, we appreciate you! Thanks so much! read more

5 stars for me! Monday on the way to take my friend to work my brakes gave out! I tried to call as many of my friends & family no luck. then I REMEMBERED Angels Towing. called them & w/ in 20 min. Jonathan who runs the company was amazing! :)thank Jonathan!:) read more

Today was the third time in the last 5 years that I have needed a tow truck. All three times a tow was initiated through AAA, I wait patiently and after an hour or so Angel Towing cancels the tow through AAA. Then I wait some more for a different towing company to come and complete the tow. If you need a tow, call somebody else. If you don't need a tow, maybe Angel can help. read more

A friend of mine got a DWI and of course his car was towed. Towed by the good folks at Angel. As the designated retrieve the car before the storage fees / towing charges / and the just because we can charges reached the point of out valuing the car itself. I was pleasantly surprised by the folks at Angel Transport, they have a storage area for the cars and thought it was a very expensive evening for my friend - it wasn't because of Angel T. It was not cheap but we were not ripped off - charges seemed fair for both storage and towing, and the staff were friendly enough ( for tow truck drivers, haaha ) and helpful. In summary: As a result of my experience with AT - I would voluntarily use them for personal general towing if I needed it. read more

I had to utilize the services of Angel Transport & Towing yesterday, and I am a very satisfied customer. They were referred to me by AAA. They arrived quickly, got my car on the truck without issue, and we were on our way to the dealership to have it repaired. The driver was very friendly. Thank you so much Angel Transport & Towing! read more

Everyone in the shop is so awesome! They completely fixed my 05 Subaru's motor at a good price, done super quickly too!

I drove my car into a pond and needed to get it out. Dick's towing wanted $1200. This place charged me $200 for the same thing. They were quick, very, very careful not to ruin the underside of my car and the tow truck driver was great! Highly recommend. read more

CJ is a great asset to the company. Great people Skills and a desire to do right by the customer. Don't see that much these days. Please let him know that I appreciate his great service. read more

I would not recommend this company. I was using my AAA as my truck broke down at Les Schwab in Monroe and had a ladder on it. They refused to tow my truck. Les Schwab offered to hold my ladder but the driver just refused stating it was "company policy" and took off before I could figure things out with Les Schwab. Not good customer service and would not recommend their company. I appreciate the customer service Les Schwab provided in this situation, maybe Angel Towing could use this as a coaching opportunity, so this doesn't happen to someone else. read more

To me the prices they charge were gouging, unfair. I'd recommend getting everything in writing before doing business with Angel.

Service was fast, professional, and so very much appreciated. I was involved in an accident and my vehicle could not be driven. Called AAA and they dispatched Angel Towing. They arrived very quickly which was a Godsend because we were blocking a busy north south route causing traffic to have to stop and go around us. Karl was so professional, thoughtful, and creative about how to best manage the loading given the circumstances of being on a hill on a busy, narrow street with no median whatsoever. I was very shaken up from the accident and his calm, take charge demeanor made me feel so much better about the whole nerve wracking situation. Thank you to Angel Towing and Karl for your excellent service. It was truly a blessing in an otherwise really unpleasant situation. read more

I recently had called AAA in for an emergency tow, after explaining my vehicles condition they sent a tow, on arrival, the driver for Angel Transport and Towing told me my vehicle wasn't in good enough condition to tow via AAA. He then left. I called his towing company and he awnsers, I ask him to come back to take my truck via his company. Vehicle gets loaded. I have a quote at 166.change, the guy takes a rout 7 miles longer then the suggested rout. The guy tells us he will have to hold the vehicle if we don't pay over the quote, what he drove, a charge of 194.50 befor tax. I've never made a review in my life befor, but here's my first. Was hoping my first would be nice, but this service was just that bad. Please consider using another service. read more

Thank you for responding as quickly as you could to help me out! Friendly driver helped me in the pouring rain late at night in an area I didn't feel the safest in but they helped me get back on the road right away! read more

I have called AAA at 12:20 pm and they said that Angels towing would be out in 3 hours and they will tow the car to Big O in lake Stevens. 3:30 I called AAA and they will check with the tow company and they will get back with me. I received a text from AAA saying to watch out for truck. Then I got another text from AAA saying that they will be here by 4:30 now. I called AAA around 4:30 and they said the tow company will be calling me. I got a call from the tow company saying that they are lost and they will be here soon to jump start my car, I let the driver now that it is a tow job not a jump start. It is 5:21 pm and I have not seen the tow truck yet. read more

If you need a tow with AAA, specify you don't want Angel Towing to come out. Rude, cocky and 5hours late. If I could post no stars I would,

AAA called Angle towing to tow my vehicle and they came out and didn't want to tow it. The driver madeup excuses that AAA would not tow it as I was not the registered owner. He refused to let me call AAA and try to straighten things out. When the owner of the vehcle was called he offered to just pay and the driver refused and left. I had to call AAA back and explained what happened and they sent another company right out which had no issues towing the vehicle for AAA. This driver wasted my time , his company's time and gas . I would think twice about ever calling them again read more

No stars!! This towing company was dispatched to us by our insurance company and this company kept telling us the driver was 20mins away. It took them 2 hrs!! We cancelled it. The tow truck driver came and was super cocky! And left! Lame! read more

Had used this towing service thrice thru AAA. All three times we had Ryan do the towing. Very friendly and honest guy and fast response.

As a shop owner this may be the worst towing company I have encountered. My client had their car towed down to us for a no start condition using AAA and they sent out Angel Towing. The vehicle arrived and they decided to not only, not drop it behind the building where all the garage doors are they left on the street on the opposite side of the building. To make matters worse it was left over 3 feet off the curb which means that the city would have it towed. When I told them you can't leave it there they said sorry I have another call and left. I then had to get another towing company to tow it off of the street and around to the correct side of the building. I was lucky I was still at work 2 hours after closing because they were also going to leave the key on the floor of the car. I then called their office and when I told them where I was calling from they hung up on me. If I could give minus stars I would. If you call AAA ask them not to send Angel Towing read more

I WOULD GIVE THEM A 0. I was in a one car wreck. This was several years ago. But I am still angry about this. I was charged over $1700.00. I was towed about 4 to 5 miles to their tow yard. I was taken to the hospital and the officer called the tow company. I did "not" get a ticket and I was "not" drunk. My car had rolled over and landed on the road. The car was a subaru 1997 wagon. This happened on a friday after I got off work around 4:00. It was after 8:00 by the time I got out of the hospital, so it was to late to get my car. The next day we called Angels towing to go get my things out of my car, because I had my jobs accounting papers in there and all my things. They told me no problem, come on down. They did not tell me that it would cost me more on a Saturday. They gave me the bill and thats when I seen they charged me more for coming to get my things on Saturday. And the bill was "outragess" over $1700.00. We had the car towed out of there Sunday. So this was for 2 days and the towing and of course the Saturday fee. I was told that there are no regolations on fees that towing companies can charge. I called the legaslaters office and they thought the bill was to high, and even the officer that was there thought it was to high. He was going to try to take them off their list of tow truck companys. I would NEVER USE ANGELS TOWING IN SNOHOMISH. THEY ARE RIP OFFS. read more

It took me forever to write this but KARL came to my rescue!!! I was a mess! I was on Death Highway (US 2) headed E when i ran over a 1/2 l shaped anchor bolt WITH THE WASHER STILL IN IT!! I panicked turned around to head W to get to the car dealership when the dreaded sound came PING! the pressure blew the bolt out and tired went FLAT and i'm on the 2 and i can't go anywhere and lets just face this IT'S CALLED DEATH HWY FOR A REASON! So i finally get my car to a shoulder with enough room to fit my car THANK GOD as if any of you know the 2 that is rare and far between i get out to go change my tire and NO JACK! I had just gotten the SUV 2 weeks ago. so i called panicked b/c i had already had 2 cars almost hit me! he got there and i was so frustrated and scared b/c i literally saw cars swerving around me to miss clipping my car and he pulled right up and saw me crying and asked if i was ok or hurt told him no just that i was mad haha and he fixed everything right up and was just the sweetest guy! can't tell you how much i appreciated his kindness that day! THANK YOU KARL! read more

driver is speeding through a neighborhood full of kids, asked driver to slow down and he flips me off, called the business to talk to owner/manager got swore at and hung up on, what a great business! read more

fast, friendliest, best service ever. just needed them to break into my car for me, after calling around and hanging up on other towing companies because they were so rude, these guys totally saved my day. read more

This guy ANGEL TOWING is the BIGGEST RIP OFF! Sent to us by AAA refused to complete the tow due the condition of the truck having body panel's off, even though we had explained this to AAA. But he allows us to contract him to complete the tow? He ask how far the destination is, and we give him the address and tell him about 10 miles we guess? He quotes us a price of $ 160.00. When we arrive at the destination he says the tow was further than we said, and the bill is now going to be well over $200.00 He says it was 20 miles, and that AAA had said it was 13 miles. We had given him the address, and he had given us a quote which he failed to stand by. He says that it was just a quote? (what does that mean) He obviously goes a much longer way to our destination . He then holds our vehicle hostage, and says he will impound it and it will cost us over $600.00 to get back, if we don't pay him what he wants right then. This guy is arrogant and rude, and knows he has you by the ****'s. He should not be in business!! If you are smart you will call someone else for your towing needs!! DON'T USE ANGEL TOWING !!! I will be complaining to AAA and B.B. about their business practices. read more