10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

I had an amazing experience with Reliance in handling my auto accident. They not only gave me a…read morevery accurate inspection and estimate but also made sure to help me handle all issues with the inquiry. They truly are amazing people. Working with Elias and his brother along with their team is top tier - definitely recommend going here.

Leo did such an amazing job on my Rogue. I had a pretty big dent on the back corner and he made my…read morecar look like new again! He was very friendly and I would highly recommend him to anyone who needs some damage fixed

Leo was amazing - saved us thousands of dollars. Gives you multiple options of how to move forward…read moreto meet your goals. The minor dents and scratches would've cost me thousands and Leo saved me so much money. Looks good as new! Will definitely use him again for similar needs!

My Mazda crossover has taken a few hits over the years: smashed rear bumper, broken side mirror,…read moredented trunk. I'm a choosey beggar and not a car person, so finding a good body shop at a reasonable price was daunting. I was worried about overpaying or spending on a poor repair job. Not to mention there are so many shops with five star Google ratings that mysteriously have much lower ratings on other platforms like Yelp... I decided to get quotes from multiple local companies in person to avoid trusting reviews alone. I was so happy to find CG&E. Victor is professional and kind. He not only gave me the best quote of all four shops I visited, but was very clear about the cost breakdown, parts, labor and plan for each area of my car (and there were many!) that needed repairing. They finished ahead of schedule and my car looks incredible - it could've just rolled out the factory! Highly recommend CG&E for bodywork. I hope I never need future repairs, but if I do, it will be here! This shop and Victor are the real deal.

Victor is a super nice guy!! Their prices are LISTED in the office and that struck me as especially…read morehonest as a lady who often gets ripped off by other places unless I bring my dad with me. Was out the door in 5 minutes with their help. Definitely coming here again.

I highly recommend Jerry! My front headlight cover was cracked and the assembly was crooked. While…read moreother shops quoted me $300+ to replace the entire unit, Jerry took a look and told me he could simply realign it and fix the housing. He worked on it right then and there in the cold while I waited in the car, and 20 minutes later, it looked brand new. He even went the extra mile to check my tire pressure and fill all four tires when he noticed my dash light was on. Jerry mentioned he recently lost over 100 of his 5-star Google reviews due to a technical issue with an SEO provider, which is a huge blow to a small business. He is honest, skilled, and fair. If I ever need bodywork again, I'm definitely coming back here!

We left our car here for an accident damage assessment, and a week later, the owner, Jerry, hit us…read morewith an undisclosed $350/day storage fee. When we questioned it, he insisted he told us from the start (he didn't) and gaslighted us, claiming it was our misunderstanding. He also stressed us out by claiming the other party's insurance wouldn't cover it (they did). Jerry was exceptionally rude, insulting, and quick to shift blame. He outright called me "crazy" over the phone simply because I was calling on behalf of my sister. A $350 daily storage fee is absurd and feels like a shady money grab. To top it off, when we picked up the car, we noticed the dashcam had been removed. Jerry only brought it up after we asked, making up a weak excuse about preventing break-ins, only to hand it back to us days later after leaving it inside an unlocked car. TL;DR: Rude owner who resorts to insults and gaslighting, charges absurd hidden fees, and is a straight up CROOK. Save yourself the headache and go anywhere else.

I scratched my Tesla Y while parking in the garage. Multiple scratches. Tried getting a quote from…read morea Tesla-approved shop, gave a random quote of 4k$, but wouldn't accept my Geico insurance. I found Auto Coll. Exp on Yelp & ended up speaking to Savi. He was very helpful, saw me right away & walked me through the process. He handled the Insurance inspection, kept me informed & delivered my car in pristine condition on the expected date. Very happy with the overall service, would recommend to anyone needing auto repair services - Savi the Savior.

I reached out to Savi asking to have the coin compartment in my car replaced. He was really…read morecommunicative, and the entire process took less than 5 minutes when I brought my car in -- it took more time to do the paperwork than to have the actual part changed. I was able to come in as soon as the part arrived.

I had to get my front bumper repaired after my car was vandalized following a concert, and my…read moreinsurance recommended Exclusive Auto Care and Auto Body in Redwood City. I'm so glad they did! From start to finish, the experience was fantastic. Cherie assisted me throughout the entire process and made everything smooth and stress-free. She kept me updated, answered all my questions, and made sure I was taken care of every step of the way. The repair work was excellent,my bumper looks brand new and to top it off, they returned my car cleaned inside and out. That extra touch really shows how much pride they take in their work. My car looks brand new! Highly recommend this shop if you're looking for honest, high-quality service with great customer care. Thank you again to Cherie and the team!

Sherrice did a wonderful job of looking at my 2025 Toyota Corolla side view mirror. Took care of it…read morepromptly & with a pleasant attitude. I will b happy to use them again. Kathy S

Best place in the world! Highly recommended! Alex and the team will take care of all you and all…read moreyour needs! Amazing work!

I received a recommendation to come here and I was not disappointed!…read more Alejandro was extremely professional, communicative and friendly. He walked me through his plans and was transparent about the parts that would need to be repaired or replaced. His pricing was reasonable and fair. He was communicative throughout the process and texted me with updates. The turnaround time took about 3 days and I was able to pick up my car sooner than I expected. If you are looking for any auto body repairs, I would definitely give this place a shot. I would recommend to him all my family and friends. Thanks Alex, you're the man!

My car looks really good. The Technician was so fast with…read morehis magical spray. He even pulled out a few dents. I am very satisfied with how it all worked out. Thank you.

Pete was fantastic! I'd gotten an estimate from Caliber Collision, but Bartlett's pricing was much…read morebetter. Beyond that, I really enjoyed talking with him -- he runs his business the old-school way, personally calling every client instead of relying on texts or emails. In 2026, that kind of personal touch is rare. He explained everything clearly and even rushed my repair so I wouldn't be stuck with my insurance rental over the weekend. I'd highly recommend Pete and his work to anyone!