I've been into the store twice in the last 90 days, and I've been very well taken care of by a…read moregreat employee. His name is Caleb. He is the STIHL service technician that knows his stuff inside and out. He was very knowledgeable and helpful. Yes, a bonus or pay raise are in order

Whether you're gearing up for the zombie apocalypse or want some country attire, Smith & Edwards…read morehas your back. It's a vast store with so much stuff you'll need a few hours to properly browse it all. They definitely lean into the country boy theme-the clothing, the sporting and outdoor gear-it's a specific vibe and demographic. The thing that surprised me the most (and maybe shouldn't have) is the aisle of things I consider "prepper" tools. Gas masks, full body suits that look ready for space travel, military garb, etc. If you're looking for something a little "out there," this might be a place to visit. For everyone else, come ready to explore. There's lots to see.

Just finished our first fish-float on the Weber with AJ; what an amazing time! His patience and…read moreexperiences definitely helped me find my own groove and deal with all the snags and wind tangles in stride. His experience and comfort on that water shows big time as he pointed out every hole/bank to hit while fighting the current and wind to keep us in place. Gorgeous day, super fun guide, and after landing 9 in the net, my shoulder needs a nap!

Went to the Riverdale store recently to browse/buy a handgun. I had done my research on-line and…read morewas ready to buy. I went to the gun counter, browsed for a few minutes, then stood at the counter waiting for help. Granted, the employees were busy, but nobody acknowledged me. I stood there for 15 minutes...and nothing. I get it, it's the holiday season and several people were at the counter, but the part that is irritating were the two customers who arrived after me that were helped first. I know the employees knew I was there as I made eye contact with them while standing at the counter. Anyways, I got tired of waiting and left. I'll buy a gun elsewhere. However, if you have the time to waste, I'm sure it's a great place to buy a gun.

Service is so slow! It was so difficult to get someone to help me out. I had plenty of time to…read morewrite this review while I was waiting for help.

Awesome service from knowledgable staff! Best Archery shop in Utah! They have everything you need…read moreto get hunting in the backcountry and the expertise to help you fill the tag of a lifetime.

From the owner: Pro Archery Shop, Firearms, E-Bikes, Sitka Gear, PSE, Prime, Elite, Bear, Leupold Optics, Leica…read moreOptics, Eberlestock, Rambo Bikes, Bakcou Bikes, full service archery shop and e-bike shop.

Love this place so much! Bought a pole and line there & they set everything up for it on site! I…read morecan spend hours in the camping and gifts department, always fully stocked with the best stuff! My boyfriend and his buddy came in to look at some used firearms and the Gun Vault specialist were very helpful and attentive to them. They had some CRAZY deals on bikes for club members... like basically half off!! Plus all of the other benefits for being a club member just make it so worth it, highly recommend signing up!

After being a longtime customer, this was enough for us to close our Cabela's account and stop…read moreshopping there entirely. I recently ordered ammunition online and noticed an unexpected extra charge of about $22. Mistakes happen, so I called customer service simply looking for clarification and help resolving it. Unfortunately, the experience only got worse. The representative I spoke with was dismissive and unhelpful, and when I asked to speak with a manager, the attitude was no better. At no point did anyone seem interested in actually helping or even listening. What disappointed me most wasn't the charge itself, it was the complete lack of customer care afterward. I understand large companies may not feel the impact of losing a single customer, but we still have the right to choose where we spend our money, and we won't continue supporting a company that treats customers this way. Very disappointing experience.

My husband recently did a guided day trip with Trout Bum 2 on the Provo River and really enjoyed…read moreit. His guide was Ethan and they caught a bunch of trout. I seem to recall that the price was $350 for a 4 hour trip with all equipment provided but do verify. They have a well stocked store and a friendly Lab inside who loves to be petted!

Awesome assistance. We had never been fly fishing before. They have a fully equipped store in Park…read moreCity. They provide everything you need to go fishing: all the equipment, transportation to the best fishing spots etc. No experience necessary. Your guide will be teaching you how to cast your fly rod in minutes. They take care good of you. Our fishing guide Kip made sure we had lots of fun. And best of all, we caught tons of big brown trout ! This was only possible because of all the expert assistance from Trout Bum 2. You can't go wrong with this outfit. Very professional and friendly. Highly recommend.

Great shop with all the needs for fishing. Amazing destination especially for fly fishing. I have…read moregone many timea and they have given me great service and taught me many things. They give great prices and will kickstart all your fishing adventures. They are great to talk to and actaully care about you and your needs.

Visited this store today for a birthday gift for my partner and was greeted with kindness, honesty…read moreand overall great service! I was helped by Dan and loved how much help he was for all of my questions! I could have been in there for hours (there were so many options to choose from for everything I was looking for) and it would have felt like 30 mins. Great store, great deals, even better employees :)

They completely ruined my brothers birthday gift by giving us a guide that was high the entire trip…read moreand instead of offering a refund made us pay half price for a second trip which never happened. I called the main guide multiple times only to hear river conditions were not optional. When he finally did say we should book that trip I suggested he pick one of three days that were two weeks in the future. He said he would check his calendar but I didn't hear back from him for four days so tried contacting him. On day four I contacted the main office (a week out from when we wanted to be on the river at this point) and the manager did nothing but have the main guide call me back and yell at me telling me it was my fault and that he didn't want me as a client Worst customer service I've experienced. Yelling and saying the customer is at fault when he was the one not responding. He was just pissed I escalated it then threw a tantrum. I have witnesses that heard the call and we all had a laugh afterward. I challenge him to show texts showing otherwise

On time with easy access. Didn't catch a lot but it was not best time of year. Very knowledgeable…read moreguide.

I love Scheels. I like how they are organized that somehow makes shopping comfortable. The layout…read moreof the store is great, from clothing to camping to the cafe to hunting to toys. There is a great selection and variety. I mostly go for the toys. There is a specific toy that I seek and this is the place to find them. While their toy department is not huge and is just a relatively smaller department within the store, what they do have is quality stuff, things that people actually seek out. Lego sets, RCs, educational children's toys, games, etc. I was pleasantly surprised to see a decent selection of disc golf discs. They even had some of one of my favorite brands, Kastaplast! Either Kastaplast is finally getting some mainstream recognition or Scheels has a good sporting goods manager. Speaking of which, Ashton is a great guy and truly thinks of the customer first and the customer's experience. There were even Zuca disc golf carts there. And they were all on sale. Another aspect to love about Scheels are the things you can do there like mini bowling, shooting arcade, and the Ferris wheel. You can have a date there for cheap! And then go to the cafe for a meal or treats. BTW, the jerky they sell there is excellent! All the employees there are very helpful. In some small ways, Scheels is better than Bass Pro, Cabela's, Sportsman's Warehouse. In this competitive market, small ways is what stands you apart. I really like those other stores, too, but Scheels just feels different. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)