Service meets expertise!…read more I'm a mountain biker that just got into road biking - I walked in here with about 2 dozen questions and in need of lots of help (and honestly lots of hand holding!); Cottonwood Cyclery absolutely exceeded my expectations. The lady that helped me fully dedicated over 20 minutes to walking around the shop helping me make a list of all the equipment, clothing, tools, and supplies I'll need for my newly purchased road bike. She also spoke with me at length about cleaning and riding techniques, as well as tips and tricks from her own cycling experience. She was also able to recommend a third party to properly fit my bike to me, which she uses herself. I didn't look around at the new bikes too much, but I did notice they had a selection of mountain bikes, e-bikes, and road bikes. They've got tools, bags, shoes, cleaners and lubricants, CO2 tire inflators, tubes, and everything else you'd ever need. They were out of a few clothing items due to shortages from high demand during COVID, but they were still able to provide recommendations about what to look for. That undivided attention was so valuable and helpful - I couldn't have asked for anything more than the experience I had here. This isn't the closest bike shop to me, but it is 100% worth the drive. AND I'd like to mention they are open an hour later than most other bike shops, which is so appreciated and convenient when I rushing to get some shopping done after my work day. I will undoubtedly be back for equipment, advice, and maybe a little moral support! Thank you, CC!

Modest lot but a good selection of fresh Christmas trees from 5' and up. Yes, the bike shop sells…read moreChristmas trees! They made a fresh cut on the bottom to help with water uptake and loaded the tree into the car for us. Years ago we also bought a stand from them; instead of the usual pins, it has a single post in the middle of the well. Since their trees have holes drilled in the bottom, you just place the tree onto the post and you're done! It's so much easier than trying to twist the pins to hold the tree in place. Highly recommend the stand. They're also offering a special coupon for $20 off at Root'd across the street with a tree purchase!

Top notch. Chris and his crew always seem to do it right the first time!. They ride and they…read morecare, I love my bike and they seem to as well.

This is the only place I will take my MTB. The shop is timely and they are not out to create…read moreadditional revenue through unneeded repairs. Often they throw my bike on the stand and make the basic adjustments needed, while I wait. The retail shop is well organized and offers everything you need, if they don't have it, they will order it for you.

Very attentive and knowledgeable staff. Good selection. Service really tries to figure out problems…read moreand educate you. Pretty happy with this location.

Would have loved to give 5 stars but the pricing was steep. They did however fix my flat within an…read morehour but $64 was again steep. Great service and friendly staff

I went to go take a look at some bikes but the person working there told me they were "too busy" to…read morelet me take a look. They were working on bikes in the back behind the building and wouldn't even make eye contact with me. He was incredibly rude. Not to mention I could smell cannabis coming out from the building.

Randy is a very knowledgeable Bicycle enthusiast and Bike shop owner great at listening to your…read moreneeds and wants and can help you make a decision on which way and what you want Electric or other he is a Great Guy...

From out of town, needed a pair of gloves and hat. They were both on sale. Employee could not have…read morebeen nicer. Recommended a few hikes for myself and my dog. The hike he recommended, and said he took a bunch of times with his dogs. Was perfect. Thank you for the recommendation.

Darren was super kind and helpful when I went in to purchase parts for a skateboard. I don't have…read moreany technical knowledge and he gave me good recommendations without condescending to me or upselling. Got just what I needed and a great deal!

They have helped us multiple times with servicing our eBike and every time I feel like they truly…read morejust want to support people who share their passion for riding. Quick, professional service at very reasonable prices. Better than other shops I've tried.

This place is great. As a very beginner cyclist, the whole thing can be a bit intimidating. But Joe…read moreand Myles were friendly, knowledgeable, and beyond helpful. This will be my go-to bike shop.

Had a friend travel in from out of state reached out to SLC bike rentals they were able to get us…read moreset up on a eBike which was really great and for anyone looking for something different to do while visiting Utah this is a must. There is so much to see and with some of the best trails in the world SLC Bike Rentals makes it easier then ever to get back up in the mountains and experience the greatness of Utah. You shouldn't even consider anything else rent a bike and get out there you will have a great time Draper Trails are so much fun and you can enjoy them at all skill levels.

These was an awesome experience, their bikes are in very good shape like no problem they're all…read morealso their service is very good and they don't extra charge like orders, pricess very affordable, Im riding back with them for sure.

I'm impressed with the customer service at Hangar 15 bikes in South Jordan. I replaced the tire…read moreand tube on my wife's Trek bike. I noticed the rear disk hydraulic brakes weren't working at all. I looked at the hours of Hangar 15 bikes. It said they were open until 7:00 pm. I realized if I hurried I could get there by about 6:30pm I got down there and they were able to fix the brakes by adding brake fluid in under 10 minutes. it was almost completely empty. I asked him how much I owed him and he said nothing. I will be taking all my future bike repairs to Hangar 15. All the employees are super friendly. It's a great place for bike repairs and new bikes.

Horrible frustrating experience! Again! What a ripoff! They only care about your money! Stay away…read morefrom them at all costs! They need to learn what customer care is! They charged me $32 to install a new dropper and take it out (wasn't the right length) after telling me it'd be $45 for them to reinstall my dropper! What the h*ll!!! You're going to charge me $32 to put in and take out your dropper post and then tell me it's $45 to put my old dropper post back in! Seriously!!! I came up from southern Utah to do some riding. I needed a new dropper post and did t order it in time from my local bike shop. One of their other stores had it and sent it over. They install my new dropper post and I realize my calculations were off somehow and I probably needed the next size up. They dont have it, but one of their other stores does. I ask them to put my dropper back on, I'll go on my ride with my friend in the morning and then go to their other shop after our ride to get it. They asked me if I wanted them to just take the new dropper out, or install my old one. I told them I'd appreciate them reinstalling my old one so that I can at least go ride with my friend in the morning and then go to their other shop for the correct dropper. They said it'd $45 for them to reinstall my dropper. I said seriously!?! That's outrageous. Nevermind then, my friend and I will install it. Then they told me I owe them $32 for them putting in and taking out the new dropper post. I understand $5-10 or something for the cable, but $32 for that and then telling me it'd be $45 to put my old one back on! Thanks for ruining a ride for me. I had a feeling I'd regret going to them and I truly do. Makes me truly appreciate the amazing, wonderful and true family customer service of Over the Edge! Where you're family and they treat you as such! Where they know and practice true customer service! True southern hospitality. Not this nickel and dime you and screw you over crap by rude staff that's going to rape you financially for everything they can and apparently never learned what true customer service is. I'll deal with my old dropper post for this trip and wait to get back home to support a shop where they genuinely care about their customers! Where you're family and treated as such! Where they care about you and your riding experience and you feel that.! Not this corporate atmosphere where they seem to only care about your money.