I called to make a booking over the phone I was told even though the package I was booking normally…read morewas in separate rooms, they would make the appointment a couple's massage (same room). When we got there, we started services, went to a waiting area for the massages and were told it wasn't booked as a couples, but they could do us separately so we reluctantly agreed. I went back, received a massage that was fine, but when I checked my phone my wife told me they never took her back. The story went from "your husband booked it wrong" to the masseuse had car troubles. They tried to offer other services that were not equal in value and we had taken PTO to have a relaxing day. They agreed to refund/not charge us. If it had ended there fine. BUT NOW. This owner is slandering my wife responding to a truthful review, saying she went ballistic and was violent, loud, and exposing herself. This is an absolute lie. Anyone who knows her knows she would never behave that way. Of course she voiced her frustration, but there was no screaming, or erratic behavior that the owner (WHO WASN'T THERE) describes in their pathetic response. The spa, by the way, did in fact charge me despite saying they wouldn't. Again, if they just admitted some fault and let it go, I probably wouldn't even dispute the charge since I did get a service. However, they told me they wouldn't charge, so they're going back on their word, and now even worse you're attacking my wife's character which is a complete lie and fabrication as a pathetic attempt to CYA. Well, now I will make sure your customers know the type of person they are dealing with. DO NOT DO BUSINESS WITH THIS ESTABLISHMENT

This was a very relaxing experience! We did a massage, infrared sauna, and salt room. The massage…read morewas one of the best massages both my boyfriend and I have ever had. The facility is kept very clean and the staff was very welcoming, informative, and ensured we felt comfortable the entire time.

I came here one evening after work for a self care day. I purchased the sauna session on Groupon…read moreand added the Cryotherapy as well. My arthritis has been acting up on me. It's been years since I had tried Cryotherapy. I heard it was good on sore muscles joint pain, and arthritis. I walked inside and i instantly felt welcomed. Great Hospitality and warm vibes. Very clean areas. The sauna room had a bathroom and side shower. It was worth it and I truly highly recommended this place. I felt so rejuvenated and full of energy. I felt relief from the joint pain in my hands and fingers They have other services as well for you to enjoy.

I honestly cannot say enough good things about GoPolar Cryotherapy & Float Spa. From the moment I…read morewalked in, the entire experience felt professional, relaxing, and incredibly well run. The staff immediately greeted me with genuine hospitality and made sure I felt comfortable and informed about everything before starting. You can tell they truly care about their customers and take pride in what they do. The facility itself is extremely clean, modern, and well maintained. The atmosphere is calm and welcoming, which makes it easy to relax the second you walk through the door. Everything looks high-quality and organized, and it's obvious they put a lot of effort into creating a premium experience. The cryotherapy session was amazing. It was my first time trying it, and the staff explained the whole process clearly so I knew exactly what to expect. The equipment looked top tier and the whole experience felt safe and professionally handled. Afterward I genuinely felt refreshed, energized, and like my body had hit a reset button. What really stood out to me though was the level of customer service. The team here goes above and beyond to make sure every person has a great experience. They answered all my questions, took their time with me, and made the whole visit feel personalized rather than rushed. If you're thinking about trying cryotherapy or a float spa, I would 100% recommend this place. It's a hidden gem in the area and easily one of the best wellness experiences I've had. I'll definitely be coming back and recommending it to friends.

We decided to try something different! This was so unique and interesting! We're so glad we tried…read morethis. I'll admit that my mind wandered in the pod but when we got home, we were so relaxed and tired. I slept so soundly, it was worth the cost! I do have dry mouth, but definitely well worth it!! Love the experience and will go again!!

Me and my husband really enjoyed floating. My husband is an athlete and he was fist skeptical if it…read moretruly will make a difference. During the session he was able truly to relax and his muscles stiffness was gone. Now he is planning his next visit. Also, thank you for an amazing service.

It it's closed. Moved business out of town way north of Wisconsin. Such a shame because it was…read morethe closest float therapy place for me to go to.

I purchased a Groupon to try out the 60 minute float tank session and very much enjoyed the…read moreexperience here. The ambiance is very peaceful and professional from walking in the door to the actual float tank room itself. The young woman who checked me in and provided instructions for tge float tank was wonderful. She had lots of tips to help make the most out of your float tank session which as a first timer was greatly appreciated! I absolutely would (and have!) recommend Northcoast to friends and family. Northcoast also offers chiropractic care as well though I did not use this service when I was here.

Just stop it with this. So I've done float therapy once (in a single enclosure, not a pod) but my…read morehusband never had and I had never heard of a doubles chamber. So we decided to try the couples one. Right now they only have one chamber but from my understanding they are in the process of obtaining another one. But honestly, it doesn't matter. Alex is like the nicest person you'll ever meet and makes sure you're extremely comfortable with the process as well as the atmosphere. Upstairs has a private bathroom and another device I haven't tried yet but intend to. The chamber fits two people more than comfortably. This may sound stupid (because the entire point is sensory deprivation) but after my first experience, I just wanted a very dim light (when they say 'pitch black' that is not an exaggeration). They do have them but you don't have to use them. They also have meditation music if you want it but don't have to. The showers are much nicer than the last place I went to. I loved it so much! I thought my husband was just doing this just to check a box but he actually said he wants to do it again. That surprised me. If I had a fancy job-thing I'd do this often. The only recommendation I have is stickers on the shower dispensers saying 'shampoo' and 'body wash'. Granted, Alex told me what they were but I forgot. :) I also never realized this little hidden 'downtown' area existed. it seems like all of the small business are there for each other as they advertise for one another. I think that is baller (yes, I'm 45 and still use the word 'baller'...and what?) We hit up the coffee shop that apparently has a concert venue upstairs. I wish they had a website but still, this is way more valuable real estate than I would have ever imagined.

Love the combination of floating amd bioenergy healing!! Very comfortable and safe place to do…read morehealing and reenergizing!! Will definately be back and i will share this with others . The tank is large no clostrphobic stuff!

Very clean place. You immediately remove your shoes upon entry as they provide slides to wear. I…read morewas supporting someone else trying the service for the first time but the staff escorted me to the meditation room where there were comfortable chairs. There was water and tea available to guests and their guests. The music was soothing so waiting an hour was actually a pleasure.

Brought my husband here for float therapy as a Christmas present. Booked the couples float session…read more From check in to leaving, we had an extremely pleasant experience here! The place is very calming and chic, and the staff were very friendly and thoroughly explained everything. While we waited, we were offered to take advantage of their tea station. The room where wer had our session was sizable, and the tub was extremely large, perfect for my very tall husband. The room also had all the amenities needed for a perfect session. Afterwards, I was directed to a bar where there was hair styling tools and products, as well as body products. First time I've encountered this! Overall, awesome experience from start to finish. Highly recommend!!

Everything! Friendly staff, wonderful facilities and above all pure relaxation!…read more The owner was very informative and hands on with knowledge about the relaxation and detox. We will definitely be going back!

I had such a wonderful experience as a first time soaker. I woke up on Saturday morning with a bad…read moremigraine and was stressed out. My Mom had suggested that I go for a soak. Shannon set up my appointment and greeted me when I first walked in. We spoke about how long I would go for. I changed into a robe, and slippers, in their beautiful changing room and I locked up my belongings in a locker. I entered the suite and was told about the ear plugs, which they had 2 different types. I preferred the blue ones which were attached to a string and went behind my neck. I liked that they fit inside my ear perfectly to block the water during my soak. Shannon directed me to shower prior to entering the tank. Right next to the tank is a stool that contained a small spray water bottle . This is to use, in case of salt getting into your eyes. You enter the tank completely naked. There is no reason to wear a swimsuit. The first thing I noticed was that my breathing seemed to change inside the tank. I didn't really think about it, but I also noticed that my lips were very dry as well. The temperature of the water was almost 96 degrees which is the temperature as the surface of my skin. I noticed that inside the tank seemed humid which made taking a breath difficult at first. I think it gave me a little anxiety. I was able to open up the door and as soon as I did that, I was fine. Right away I talked myself into calming down and I started to breath normally. I listened to wonderful soothing music and there were small twinkle lights right above in the ceiling. I completely calmed down and was able to close my eyes. I placed the blue halo behind my head to keep my head floating. It was very comfortable. I might have even drifted off to sleep. I got out of the tank, prior to my time being up. I took a quick shower to rinse off the epsom salts and washed my hair. I ended up soaking for 45 minutes which turned out to be just enough time. It went by quickly. The first benefit I noticed was how relaxed I felt. My migraine headache was gone and I felt amazing. also was extremely thirsty so Shannon gave me a bottle of water. I got dressed and blew my hair dry with the most amazing blow dryer. The blow dryer was something that might be used in a fancy salon. I loved it. Honestly I felt as though I was in a fancy spa. My experience was truly amazing and I will definitely be returning. My session was $55 for 45 minutes and was worth it. My body felt amazing.

Very well organized and staffed float spa. Price $70 Rating 9/10…read more Pros: Kind and helpful staff. Calm and aesthetic interior, all the quality essentials provided you just need your swimwear. Cons: Hard to hide it was an office building but they did well.

This was my first time, experiencing float therapy. The place was easy to find. Plenty of parking…read more After you check in, you watch a short video and then you get a tour. The bathrooms and prep area are located before you enter the door to the pods. You do a quick rinse then you enter the pod. Be sure to have a towel and water bottle close by in case you need to wipe the salt off your face. When you get into the pod, you can close the lid or keep it open/partially open. You can also change the color of the lights or have it completely off. I didn't see the part about changing the music because Krista told me that she controls it. I didn't hear any music during my session. The water is very shallow so there is no way you can drown. There is also a pillow like flotation device that you can rest your head on. After your 60 mins, take a shower to wash off all of the salt. You'll know your time is up when the water starts moving. You can enjoy the oasis room after you finish getting ready. I didn't get a chance to try the tea that everyone is talking about. Krista said she "broke it" so only water was available. After reading other Yelpers' reviews, it seemed like Krista was too lazy to give us tea. The oxygen bar was relaxing. I tried the uplifting one which contained peppermint. Their official website, Google, and Yelp all say they close at 10 pm. I have attached a picture. However, Krista was kind of rushing us and it was only 9:15 pm. She also cut my girlfriend's oxygen bar experience short. Mine was 10 mins and my girlfriend's was 5 mins. Customer service was lacking towards the end, not sure if she was in a hurry to close up. I would definitely do this again. I recommend not to rush your customers and to not close up shop before the posted closing time. Experience itself was a 5. Customer service was like a 3.5.

This is my second visit to Float Sixty NWI and really sad to hear this location is closing the end…read moreof December. This experience was even better than the first. I didn't get nauseous and completely enjoyed my entire float session. The tea again after my float session was magical and I bought some to take home with me. The area for drying your hair is filled with various products and a Dyson hairdryer....I loved it and it's probably going on my Christmas list now. If you can get in here before they close I'd recommend!

Service: Nice, staff was very friendly and she had a really calming voice. She made the experience…read moreenjoyable as she was informative and inviting. Atmosphere: very siren and relaxing. Expectation: I didn't know what to expect, so I was pleasantly surprised to see the set up of the room and the floaty tub. The room was a nice size and intimate, they provided everything we needed, pre-soap to wash before the float, pre-Shampoo and post soap and conditioner. Towels, robe, vaseline (I advise that you use it you have any skin lesions as it will be a great protectant. If you have long thick hair bring something to secure a ponytail while you're in the tub and when you're leaving and you don't mind it getting wet. Overall: great experience, I would do it again next time I would prefer an earlier time slot.