Dr Denise Lindley came highly recommended by my primary veterinarian in the South Loop and a friend who said Jennifer Hudson's assistant used Dr Lindley's office services too. Why? Well, she's one of the top five pet Ophthalmologists in the country and she has three convenient offices in the Chicago/suburban areas. From my location, I went to the Crestwood office. Easy to get to, plenty of free parking and such a nice organized, clean, efficient office run by professional, friendly efficient staff. My five-year-old Shih Tzu was expectedly nervous , but they put him at ease in order to test his eyes for tear production and eye pressure measurements. He went in mostly because of my concern for his corneal pigmentation and ingrown eyelashes possibly exacerbating the pigmentation and I wanted to know if it was serious or what can I do. After check-in, Dr Lindley thoroughly analyzed his eyes and fortunately it was not serious at this time. She gave me three options, and I took the most conservative: hyaluronic eye drops once a day to keep his eyes hydrated because Shih Tzus are known to have bulging eyes because of their short snout. Follow up in six months and we'll take it from there. Very happy relieved pet mom here! read more

Animal Eye Consultants - Check in room - Veterinarians Near Me - Crestwood, Illinois

Our first appointment here after our previous doggie ophthalmologist retired. Office staff, techs and the doctor were all lovely and very gentle. Did a great job of explaining everything and reassuring us about her ongoing treatment and progress. Highly recommend. read more

I can not speak highly enough about Dr Kecova--she is an amazing doctor and person. My dog had surgery from another center for a mass on her eyelid that sadly returned more aggressively. After traveling all over Illinois to try and get some help, Dr. Kecova offered some hope. Remy had surgery and was cared for lovingly by Dr. Kecova. She followed up herself to make sure she was doing well and when she needed additional followup was just as concerned as we were. We feel so lucky to have found her! read more

We found Animal Eye Consultants when our cat Vinny had a spot on his eye that his regular vet recommended we get evaluated. They were the closest one within an hour and I'm so glad we found them! Not only were able to get us in quickly, but they discovered the freckle was a lot more serious and thankfully, because of their quick action and surgery the same day, our Vinny is safe. The vets and techs were all fantastic! They helped us fully understands, were patient , and friendly! They took really good care of our Vinny. When we went back for his postop follow up that same service was received. I would highly recommend them if you are in need of an animal eye specialist! read more

Thanks so much for the wonderful care Dr. Lindley and staff provided to our dear dog.    You would never know he had the surgery.  Their love of animals is evident throughout their staff. read more

This place is amazing. I'm not without medical knowledge. Critical care RN x 44 yrs in Top teaching hospitals-bred and shown toy dogs and assisted my vet with many surgeries on dogs and cats. They are so knowledgeable in deciphering the root cause of my dogs sudden illness with an effective treatment (unlike the IL ER) and she was drastically better in 24 hrs. The Only comparable assessment and treatment would of been at u of I or Mizzou vet schools. It may be expensive but worth it IMO. Plus they really care about their patients. Frankie's specialist was Dr Taylor Opgenorth. We are big fans. read more

Animal Eye Consultants - Frankie with an abscess affecting her eye and jaw. - Veterinarians Near Me - Crestwood, Illinois

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As mentioned in other reviews the front desk/phone staff need work. Although the clinic's policies might be more to blame than the staff rudely enforcing them. My dog had an eye ulcer and I was referred from my normal vet. I called to make appointment and they were able to get me in to see the vet in a few days which was nice since every other eye specialist was about 3-4 week wait. Well there is a reason they can get you right in, no one wants to go here! They asked for money up front and explained more money would be charged at the actual appointment before any tests/meds. I said no problem here's my card to charge. I then said I just have to confirm my mother can take my dog on the day they gave me as I had to go out of town for work and she was the only one who could get my dog to the vet. She said that doesn't work the person whose name is on the credit card has to bring the dog to the vet for fraud reasons. Really? There is big credit card fraud problem at the vet????? I offered to email my photo ID credit card and anything else they needed to make this happen. Nope. So getting their payment a week early and some crazy fraud excuse was more important than the dog's health and suffering. They were rude and had zero compassion. I was also insulting when I'm an honest person and work for a living and can afford to pay for my pet's well being. There was a reason they were the only eye specialist that could get my dog in quickly, no one probably wants to be treated at this clinic. read more

So, I typically don't write reviews because they usually never go anywhere, However I am using this as a platform to address my concerns with the practice. So, I adopted a male husky after returning home from a combat deployment overseas who quickly became by best friend and a healthy outlet for me personally, over time my boy Bentley had started to develop a cyst near his eye which became worse over time. After working with the vet who has been seeing and working with my boy, they had given me a list of several outside practices who could address such an issue which led me here. While working with my current Vet they had previously done all blood work and panels and everything else you could think of prior to this procedure by the way. While serving on a mobilization I had reached out and was able to get him seen while on leave to address his eye. Animal eye consultants had told me it'd be a routine removal in which they have done numerous times which had given me a slight bit of hope and faith that things would be successful in which they were not ultimately. Upon approval of them charging me $2500 to perform the procedure I was told that in several hours' id be able to return to see my boy and take him home and begin post operation care. I was told in the event of concern to call back and recieve further information & that the pain medication should wear off within a week. During that week my boy was consistently crying and whelping which made me feel hopeless due to returning back to my mobilization and leaving him in the care of my fiancé. I had reached out numerous times for a plan of action in which i was told over and over again that hes fine and that its still the pain meds. After the week of the supposed pain meds being in his system it should have been worn off and out of his system by this point. Bentley was still unable to walk, eat or drink water and was having accidents on himself frequently. When relaying that to the clinic I was again told that he's fine when clearly, he was not. I had decided to have my fiancé take him into our normal vet and was immediately throwing red flags due to them never seeing my child like that previously. They had immediately called me stating that Bentley was in critical condition. They had performed more blood work once he was in the clinic and found that his white blood cell count had elevated to an extreme amount and was assumed to be a malpractice due to an infection. Ultimately my child who had helped me cope with my combat tour had to be put down while I was thousands of miles from home. I watched him take his last breath through a facetime call while serving our country. In lieu of everything I am ultimately disgusted that the lack of support and help post operation was nonexistent. They are very quick to swipe your credit card and very slow about helping or giving any guidance for your baby. Will never recommend this practice to anyone in the future after going through what I personally did. Stay away. read more

Have your credit card ready! I brought my Labrador in to see Dr. Kecova and she was very pushy to sign my girl in for surgery. She had an eye ulcer and according to Dr. Kecova needed her eyelids untucked also. I couldn't afford the over $6000 that was quoted to me and I was told by the doctor that I was letting my dog be in pain. No compassion at all! That brings me to Dr. Josh who couldn't answer any of my questions about the surgery. I had no faith to leave my girl with him as he told me he was going to take care of her. He gave off an unintelligent impression. These are the doctors this place is hiring! You would think this place could do better. I will not be back. read more

I highly recommend them!! They managed to get me into one of their locations asap for my dog's emergency. They properly diagnosed my dog and treated her immediately. They also alleviated her pain almost immediately. That was reassuring to me. The doctors and staff are EXCELLENT!! They care for your pet as if it were their own! Enough said! read more

If your dog needs surgery, it will be expensive. The surgery will most likely improve the quality of life for your pet and you tremendously. The staff at Animal Eye Consultants have treated our dog for about 11-12 years. She is 15 years old and still has a bit of vision thanks to the docs at Animal Eye Consultants. She had cataracts at the age of about 3. We had the surgery done in Crestwood. A possible outcome of the surgery is secondary glaucoma. Our Rosie has been treated for the glaucoma and an emergency high pressure situation that resulted in one eye going blind. I think we have been to each of the doctors. They have all been caring and knowledgeable. The staff in the Crestwood office are friendly and efficient. We also visited the Naperville office when Crestwood was undergoing a remodel. Also, a great place. read more

I'll start this review with a little story about the eye history of my 15-year-old pug, Hal. Hal's a grand guy--the type of fella you'd bring home to mom. Well, you may not know it, but Hal was born with an eye problem. That's right, missy. He was born with a bad case of "bug eyes" (at least I believe that that's the technical term). As a young owner (I was only 10 at the time), I didn't know what to do with this little pug puppy with buggin' eyes, so I turned to Dr. Denise Lindley--who shall heretofore be known simply as "Miracle Worker". Miracle Worker wrung her hands over little Hal and nervously told me that if something wasn't done quickly, the poor little guy's eyes could pop right out of his head. Either that or they could dry up and he'd be blind. I can't really remember now, but the specifics of the situation are trivial. So Miracle Worker decided to perform an "eye tuck" on Hal. The results were successful and Hal's new, enlarged eyelids completely covered his bug eyeballs and his eyesight was saved. Today, Hal takes eye drops every day and returns to Animal Eye Consultants every year for his annual checkup in January. He's nearly blind..,...but that's because he's 15 and has typical old-pug cataracts. In fact, Miracle Worker has offered to remove Hal's cataracts, but at this point in his long life, I think he'd doing just fine the way he is. As for the clinic itself, the staff are very friendly and the place is IMMACULATE! My mom recently complimented Dr. Lindley on her hardwood floor and ended up buying the exact same one for her kitchen. So kudos for good taste in decor. ***Major points for outright adorableness at Animal Eye Consultants: Picture a little pug sitting in a human-sized optometry chair and looking through those giant lense-thingies, just like at a regular eye doctor's office. That's Hal. read more

Phone Staff: 1 star. The Crestwood phone staff could use major improvement with how they convey themselves. They are very snippy and unkind on the phone on two separate occasions. I go off of "vibes" and I got a bad vibe from this place just from the phone conversations. They exude they don't care over the phone, which harms the perception of the Doctor. Phrases like "Are you ready for this?" when telling me a price list. I'm ready for the price but not the curt comments. Uncaring attitudes by two separate people answering the phones. I will not support an office with uncaring receptionist staff. I decided to schedule with the same company in Naperville and the receptionist was very thorough and kind! Her name was Kelly. She was compassionate and gave me additional information. She spent about 17 mins on the phone with me before I scheduled the appointment with Dr. Lindley. Thank you, Kelly! At least some people care! Dr. Lindley Review: 5 stars. Update: My dog had the cryoepilation procedure done with Dr. Lindley in Naperville. This Dr. did a superb job diagnosing and describing the problem (eye distichia in my poodle mix). She was thorough and down to business, and showed compassion. The Naperville staff including Dr. Lindley, Bruce the assistant, and the two other ladies whose names escape me, were extremely thorough and detail-oriented. They were compassionate knowing we consider our dog as a daughter. My dog is recovering well so far. Thank you all! FYI: All their offices charge $195 initial exam to book and "hold" the first appointment. I don't mind, it's chump change compared to what the surgery or procedure bill will be. Refundable if you cancel more than 24 hours before the appointment time. I find this acceptable due to people always canceling appointments, I'm sure. read more

I had spent the entire day in two different vets office w my pooch. We drove from Chicago all the way to Naperville because there were no doctors able to take us immediately. Not knowing anything about this vet and having no other options, I was concerned about getting the correct treatment from a new vet. I was blown away by Dr L's (can't remember how to spell it, sorry) bedside manner and extreme knowledge!!! She not only gave us eye exam and tips for healthier eyes she also did a quick eval of his walk (for vision purposes) and pointed out some potential knee issues he will likely get as well. We drove 1.5 hrs one-way to see her and would drive even farther if need be in the future. read more

After a failed $2450 surgery weeks later staff couldn't be ruder... I asked to speak with doctor and "that's not possible" they will have a manager contact you. No call from doctor or manager my poor baby girls eye is RUINED and they want another $1,025 to fix what they said is the problem I said to them $2450 is a lot of money to pay for it to go bad so fast only 4 weeks when I saw it going bad..they are blaming it on my dogs eye lid size and sutures didn't hold (BS) they said I signed the agreement and will not fix her problem stay away from this place Rude and uncaring to say the least I too was scammed ... read more

One star is for the nicely remodeled facility. A few months ago I brought my 5 year old English bulldog to the Crestwood office for an evaluation . Her eyes were red, crusty, itchy and sometimes the eye lids would bleed from her scratching them. The doctor said she needed corrective surgery, the hairs on her eyelids were causing an irritation to the eye ball and could eventually cause ulcers in her eyes if it wasn't corrected with surgery. I asked how come this was never an issue before, she is 5 and she never had eye problems til recent. The doctor didn't have an answer. I left there totally shocked, it cost me $325 to find out it was going to cost another $2,500 to correct her problem. I felt scammed so I made an appointment for a second opinion at University of Illinois animal clinic in Urbana Illinois. I gave this clinics report to them and a description of my dogs history/issues. U of I did not agree with the original diagnosis. The first reason was she is 5 years old and had no history of her eyelids being too close to the eye ball. Sound familiar? I paid $173 for the visit and we are treating my dog for dry eye with drops. Get a second opinion because this place could be wrong with their diagnosis. I'm glad I did, I think my dog would still have problems even after surgery and I would have wasted $2,500. read more

I've been relying on the staff and doctors at Animal Eye Consultants (almost exclusively the Crestwood location) to care for Emmie's eye. They have been fantastic to learn from during her visits, the entire staff is very knowledgable. They treat Emmie great, and spend a lot of time just loving on her and paying her extra attention.... That's hard to find in a vet sometimes and I value that aspect of their practice a great deal. Overall I think they are great. Every doctor has their own style and approach tot the patients but we've always had a good experience. read more

I was there today with my pug Cubbie and couldn't be more impressed by their knowledge, care of my pet and professionalism. The staff was caring and attentive and Dr. Lindley diagnosed the problem immediately, performed an ERG on the spot that confirmed the diagnosis and was able to get my dog a consultation with a neurologist tomorrow for treatment that may potentially restore his failing sight.. My local vet was unable to figure out the problem. Yes,an ophthalmologist is moreexpensive than a general practice vet, but I consider this money well spent. I called yesterday and was able to get an appointment almost immediately. Yes, they ask for a credit card upfront but so does any specialty clinic. If you suspect your pet has vision problems, I highly recommend making an appointment with Animal Eye Consultants in Crestwood read more

The doctors here are absolutely the best. Our German Shepherd has had panus since the age of 3. After a number of treatments Maggie has responded greatly to the treatment. They have a standard ointment and a special blend of their own that is used to keep it under control. Her eyes have been clear and eyesight restored ever since. I wouldn't trust our pets to anyone else when it comes to their eyes. read more

Over the past 10+ years, I've taken two of my cats to see Dr. Lindley, both having been misdiagnosed by another ophthalmologist in the area. You can't do any better than Dr. Lindley for a very knowledgeable doctor whose good with both animals and their owners. Sometimes doctors have what I'll call "book smarts", where they know theory of medicine, then there's experience, which Dr. Lindley has over 20 years of, and then there's the patient and people skills. She's an excellent communicator and shares a good deal of info with the pet owners to help them understand their pets conditions and so we can do a good job of caring for them at home. My cat Taffy, who was a patient, passed on long ago. My cat Lucky, the first time she went to see Dr. Lindley, was so impressed and excited that she rolled off the exam table onto the floor (unharmed). For anyone whose pet needs an ophthalmologist, I highly recommend seeing Dr. Lindley. I wouldn't go anywhere else. read more