I'm a first-time pet owner and one of my coworkers actually say this ad and sent it to me to get my…read moresilver girl (cat) spayed, atp I just been avoiding it, but I wanted my Silver girl to stop being in heat, so I booked the appointment and came and dropped my baby off at 830am and by 1030am she was pronounced dead. No one can really tell me what happened, no one explained the risks etc. of the surgery. They made it seem like it was an easy one (to their defense maybe it was). They called us at 130pm, Im thinking she's ready and early and in fact she was already dead... they irritated me and their reason was "well we were behind in surgeries for the day" which made me question did they rush Silver, did they response late to her etc. There are so many questions I want to ask, safe to say I'll never get another pet because this was defeating and mentally draining. I blame myself for even bringing her, I just wish somebody at the front desk would have explained the risk of this, had they said she can possibly die from this surgery I would of never took her...and reading the comments I also see that other people has lost a part of their family as well. Now I will say the staff there all have been geniune as far as sending their regards, it just a horrible experience.

I took my dog to the vet and had a very bad experience. They lost my dogs blood test and promised…read moreme a refund which I never got. I also requested medical records from her visit and never got a response. Spoke to management and was treated as if I was the problem.

I spayed my my kitty at 300 Orchard Dr West Columbia, SC 29170, great staff, they were very…read morehelpful, my cat had very good experience , no complication . Many people are not aware that this place also offers grooming for cats. I took my cat for grooming / bath for first time, my cat enjoyed her bath, Nikita was very gentle and made the process enjoyable for my cat. I would highly recommend this place if your pet needs grooming or any other procedure . Staff at this location take really care of animals.

Dr. Hardinsky is very personable and explains the problem/solution in a way that comforts you. I…read morebring all of my pets here for both routine and urgent visits. The staff is consistently showing compassion towards both me and my pets and I trust them with my pets. I've been coming here since 2020 and have no complaints. They stay true to the low cost as well. Would recommend bringing your fur baby here. I called in at 10am asking for a same day appointment and was able to be seen the same day at 3:45. Left around 5 with meds and a follow up appointment.

This shelter is one of the worst when it comes to honesty, communication, and compassion toward…read moreboth animals and owners. My situation involved my dog being seized after running at large and biting someone. I will fully admit that my dog was aggressive toward people he didn't know because of trauma from his previous home. As heartbreaking as it was, my family eventually made the difficult decision to euthanize him. What made this situation unbearable was the way the shelter handled it. After multiple phone calls with staff and supervisor Dani, we were clearly told that we could come Saturday to sign the papers, euthanize him, and pick him up afterward. Because he was deeply loved, we visited him several times beforehand. The day before our scheduled date, we came to see him again, discuss giving him a last meal, and sign any paperwork they needed. Instead, we were informed they had already euthanized him without notifying us -- after specifically telling us Saturday was the agreed date. Their excuse was "miscommunication." One explanation was that because my sister visited him Thursday, they assumed it was okay to proceed. Another excuse was that a supervisor approved it because he was considered "a danger." Yet when we directly asked if he was a danger to staff, we were told no, and that they "deal with stuff like this all the time." Even while visiting him, I personally watched staff interact with him physically, and he responded calmly and familiarly with them. The entire situation was handled with a complete lack of professionalism, compassion, and communication. It honestly feels like they knew they could get away with handling things this way because of the circumstances surrounding my dog. No matter the situation, owners deserve honesty, communication, and the chance to properly say goodbye to an animal they loved.

Everything went perfectly fine we went before closing and we're in and out with our new addition to…read moreour family ! She was already neutered and had her update vaccination! She was only 15$

Heard about the farm through Facebook. It's officially closed to the public because of the pandemic…read more( August 2020 ) but they are still accepting volunteers. The website is clear and complete about the animals at the farm. 300 + animals! Holy Cow. We decided to volunteer one morning from 8:30am - 11:30am. What an experience. We were assigned to dump old water, clean out the buckets and pools, and refill them all. For 200 pigs. Wow. Most of the pigs would walk up to you and were curious. Most of them you could pet. None of them were aggressive or scary. The farm is mainly sandy, you definitely need a good pair of rubber boots. Sometimes it's wet, sometimes there is poop. Put bug spray and sunscreen on. We watched the caretaker feed the pigs. That was a site in itself! Then we helped pick up poop in the cow/horse/donkey enclosure. I have to say, it was a great experience. Josh, the caretaker took the time to answer numerous question about all of the animals. Sign up online to give a little time. The could use your help!

I had a feral cat that had some facial concerns and, of course, needed to be 'fixed'. They got us…read morein quickly and did a superb job at a very reasonable fee. They love helping the kitties and we appreciate it!

terrible place to take your dog for prevention medication and vaccines…read more they had a van clinic that was from 9-12 took off work early made it a few minutes before they closed and they refused to weigh my dog and do a monthly flea / tick medication wanted me to go to their next location 40 minutrs away like just follow the van to the next stop no compassion. no customer service. thought I was doing a good thing supporting their cause but forget it! we will take our business elsewhere don't use them for your pets prevention.

Got my furbaby Bear here!!! The pets are so well taken care of and loved... I don't know how she…read moredoes it sometimes! There will be more furbabies in my future and I wouldn't go anywhere else. Xoxo

Very orderly and the staff are very nice. We took our kitten fie surgery and they took care of him…read morevery nicely.

I got my dog fixed here on July 8th. I have been going back and forth on posting this, just because…read morefor some people this doesn't mean a lot. But I have worked very hard with my pup in order to be able to clip her nails with no fuss. I trim her nails on a weekly basis. But, whomever cut her nails and did a very bad job at it. I attached pictures to what the worst one looked like on the day I brought her home. I do not know why they cut her nails with out asking me, nor would I have given permission as she had been cut probably 5 days before that since we had her around family on the 4th. There was absolutely no reason to cut her nails and it honestly really killed me because her nails are so see through that you cannot miss her quick. She limped on that paw for the first few days. Not only this, but it's been 3 weeks today and there is still a stitch intact in her stomach. They're supposed to be the ones that dissolve, and yet it hasn't. Spend a little more money else where. Especially when they do services that you didn't ask for.

My family and I visited this store over the weekend. There were two kittens in a cage with a sign…read moreon the cage that indicated that they are adoptable. My family and I touched and played with the kittens through the cage, as any person would. About 5 minutes after touching and playing with the kittens, the store employee advised us that the kittens have ringworm. I am very concerned that my family and pets will end up with ringworm now as it is very contagious. There was no sign or anything on the cage to warn people to not tough these cats or that they have ringworm. I can't understand why a pet store would have cats out in the open for public to touch/pet that have ringworm! The employees couldn't have cared less either.

As rhetoric owners of seven pets, several of them exotics, I love this store. They are always so…read morenice and helpful. Their rewards program is pretty great too.