I brought my 4.5-year-old Labrador to this office on May 28 because he had stopped eating, was whimpering when attempting to move, and was clearly in distress. I approved all recommended testing in hopes of getting answers and ensuring he received the care he needed. After the testing was completed, I was informed that his bloodwork was "immaculate" aside from an elevated white blood cell count, and medication was prescribed. Unfortunately, once the medication ran out, his condition began to worsen. Last week, I called the office because I was concerned that my dog's health was declining and wanted to speak with a veterinarian. I was originally told by the veterinarian we saw to call if there were any concerns. However, when I contacted the office, I was informed that she was on vacation. I requested a call from any veterinarian in the practice due to the urgency of the situation, but I was told I would need to wait until that specific veterinarian returned. As a concerned pet owner, I found this response extremely disappointing. When a patient's condition is worsening, there should be a process in place for another veterinarian to review the case and provide guidance. Due to the lack of communication and support, I made the decision to transfer my dog to another veterinary facility. My dog is currently receiving care elsewhere and has undergone several hours of additional testing. At this point, his condition has been deemed urgent. While I appreciate the initial efforts made during his visit, I am disappointed by the lack of follow-up and the inability to speak with another veterinarian when I expressed concerns about his declining health. Edit to add; The vet Ace seen, after 6 hours of evaluation, testing and scans. Ace was found to have a large tumor on his kidney. Issues that should've been located May 28th when he was seen by Friarsgate. Friarsgate animal hospital let me down, my children down and my dog read more

i am writing to formally express my disappointment and concern regarding the care my cat received at your clinic. On September 3, my cat was examined for a potential cancer diagnosis. I was told that I would receive follow-up information within three days. However, it has now been more than three weeks, and I have not received any updates. Despite my reaching out to the clinic, I was only told that the doctor would be notified--yet I still have not received a call, email, or any communication. This lack of follow-through is unacceptable, especially when dealing with such a serious and time-sensitive health matter. The uncertainty and lack of updates have caused my family unnecessary stress and has left my cat without the proper care or treatment plan he urgently needs. read more

Vet gave me plenty of their time and was very knowledgeable about my cats behavior, very helpful.

They treated my baby so well. She usually hates hands she doesn't know and will try to swipe. She was so comfortable and was even purring !

Dr. Mundell is compassionate, very knowledgeable, and kind. He treats my pets with care and gentleness. True appointment times without long waits. Staff is friendly, efficient, and helpful. Great veterinary services at very affordable rates! HIGHLY RECOMMEND!!!! read more

Love Friarsgate!!! Everyone is so kind and helpful with our babies! They love all of them! The care is phenomenal !!! It's always a great place, get seen on time and place is so nice and clean!!! read more

Friarsgate Animal Hospital - Veterinarians Near Me - Irmo, South Carolina

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I've been taking our dogs there since 2008. The entire staff is fantastic, knowledgeable, and friendly. Dr. Hurst is great.

We recently switched our animals to this clinic and I am so happy I did. Friendly staff, very friendly and knowledgeable vet!

We love the staff and Dr Mundell. I drive an hour and fifteen minutes to this veterinarian, because they are the best.

I took my puppy here the other day for a skin infection. Dr Mundell is so kind and very knowledgeable! The whole staff was great really. I got multiple medications at a reasonable price and was able to get an appointment quickly. The facility is clean and this is definitely my new place of choice. read more

I've been to several animal hospitals. The doctor was very honest and was really caring.

We've taken our dogs and cats to Friarsgate for nearly 30 years, and have always been extremely pleased with their knowledge and especially their compassion. read more

I imagine there is probably a bad experience for every vet out there but here's mine for Friarsgate - Six years ago I took my 15-1/2 year-old Chesapeake Bay retriever to Friarsgate specifically to have her hips x-rayed because she was having a hard time walking. I asked them to do that and I also agreed to have them do a full examination because she hadn't had one in a while. After they finished they told me I would get the results in a couple of days and and they charged me over $400 for everything. When I didn't hear from them, I called and they said everything looked OK but when I asked about the x-ray they said "oh we didn't do that". They told me I would have to bring her back in which was a pain because at that point I literally had to pick up this 100 pound dog and put her in the car because she couldn't jump in on her own. (I had a 2002 Prius at the time which was very low to the ground so that tells you how bad off she was). I decided just not to fool with it. A couple of days after that they called to tell me that they hadn't charged me for all the services that they had provided and that I owed them another $42. When I said that they hadn't provided the services I had requested, that they had charged me enough already, and that I wasn't going to pay it; they informed me either I would pay it or they would turn it over to collections. And sure enough that's what they did. I am still getting letters from a collection agency six years later - the most recent just two weeks ago. Needless to say I never went back. read more

Def recommend this spot! They are doing a great job managing appointments through curbside services. The Doc always comes out to fully explain everything going on or anything they noticed with our pups. The vet assistants/vet techs are so nice here & always so kind & gentle with our babies. read more

The lack of professionalism at this veterinary clinic is astounding. I took my dog in to get a routine vaccine, a DHPP booster. The vet tech Amy gave my dog an unauthorized Leptospirosis vaccine. I say unauthorized because I was very clear when I came in about what vaccine I wanted, which was DHPP. Nothing else. When I went to pay the bill I found out my dog had been given the Lepto Booster as well, without any consultation or authorization from me. I do not give my dog multiple vaccines at the same time and I defer several other vaccines until he is older. The reason for this is that Irish Setters are prone to Hypertrophic Osteodystrophy (HOD). One of the possible causes of this disease has been the timing and amount of vaccinations given to the dog. Hence, I am very careful about what vaccines I give my dog and when they are given. This concern aside, I find it astounding that any medical practitioner, either human or animal, would treat or give a prescription drug without consultation or authorization. The Lepto vaccine is not even a core vaccine! Plus, the Lepto vaccine can have a host of side effects depending on the breed or other course of treatment the animal might be undertaking. In fact, many vets do not recommend giving the Lepto vaccine because it is a 100% treatable infection! You just do not shoot animals up with drugs with conferring with the owner first! What really amazed me was the lack of concern expressed by the staff upon being informed of their screw up. I have filed a complaint with the licensing board against Friarsgate and the vet Steven E. Glenn. I strongly recommend that you not take your animal to this facility. read more

Awesome doctors and staff. They are caring and professional. They did surgery on my dog's leg and were involved to the perfect degree in her recovery and offered tons of information and advice afterward. read more