1. Animal Vision Center

    1. Animal Vision Center

    0

    Sacramento, CA

    Animal Vision Center

    3.6 (29 reviews)

    Services - Animal Vision Center

    Pet physical or wellness exam

    Pet vaccinations

    Animal Vision Center Photos

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    Reviews With Photos

    Jose A.

    If I could give zero stars I would. I went to Dr.Faber a 2nd time for my Great Danes eye procedure. Everything went according to plan and my dog had sutures in and had to wait two weeks for the eyes to heal and to get sutures removed. Halfway through that waiting period my dogs right eye contracted an infection. I called Dr.Faber and left him a vmail, he called back after I texted him photos of her severely swollen shut right eye. He let me know that it was his "day off" and for me to slap a warm towel over it. Now I'm no eye expert like he is but I knew my dogs eye needed urgent expert care right then and there. He suggested me waiting 4 days later till Monday. I knew I had to act quickly and take her into a pet hospital. She did indeed have a bad eye infection and the Dr that took care of her told me Dr.Faber should have dropped what he was doing and seen her that day. I was willing to drive her to his office but he refused and kept telling me he was closed for the day. I don't blame him for her eye contracting an infection, I blame him for being lazy and especially while my dog still had sutures in he did not want to see her that day and I had to pay an extra $700 for the pet hospital bill that day. Super annoyed and frustrated with him and proud to say I won't be going back to him ever again. He's the laziest eye DR I've ever encountered. Also going to post pics here of my dogs swollen eye just so you can see that he recommended a "warm towel" to heal the swelling and that would cure the infection. What a disgrace this lazy guy is.

    Before - very irritated left eye and squinting all the time

    Animal Vision Center is the best and I highly recommend them to everyone! Our dog had entropion in one eye that was really irritating and bugging her, always squinting and could barely see out of that eye. Animal Vision Center came highly recommended by a multiple vets that I called around town. Ariel is amazing and was so helpful before, during, and post entropion surgery. Dr. Faber is very knowledgeable and explained everything in detail about entropion and different options we had. We had the option of tacking or going through with the surgery and we chose surgery. It's been about two weeks now and we have a whole new pup! You can't even tell she had entropion before. Surgery and healing post opt went great and she can finally see. Thank you Dr. Faber and team!

    They even have pretty rugs on the exam tables- a friendly touch that helped our dog get her sea legs once the table was raised!

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    8 months ago

    Dr. is condescending, charged for services he refused to perform and doesn't seem to like dogs.

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    Ask the Community - Animal Vision Center

    Review Highlights - Animal Vision Center

    We lost our sweet Coco recently (not due to her eye infection, but due to other health issues she'd been struggling with) and although he only knew her for a short time Dr.

    Mentioned in 2 reviews

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    Sactown Vet - Can you spot my kitty?

    Sactown Vet

    (89 reviews)

    Midtown

    Avoid SacTown Vet!…read more They refused to vaccinate my dog after only a few minutes and still charged the full $91 visit fee despite providing no real care. I clearly explained my dog has some sensitivity from past veterinary trauma. During the exam, they touched her from behind without warning, she gave a brief warning response (no bite), and they immediately stopped and refused to continue. The only options offered were: * come back for another paid visit with anti-anxiety meds they never told me about beforehand, or * take my dog to the back alone for sedation/anesthesia to complete vaccines. I don't understand how separating an already anxious dog from their owner, restraining them, and sedating them is considered more "fear free" than a calm, controlled vaccine with the owner present. For context, my dog regularly goes to groomers and is handled all over her body without issue. This feels specific to the vet environment, not general aggression. I later went to another highly rated clinic and they handled her immediately and professionally. She was given treats, a muzzle was only used briefly as a precaution at the end, and she received all vaccines and testing in one visit within minutes--for a better price. This clinic felt rigid, poorly communicated, and more focused on protocol and repeat visits than actually working with the animal in front of them. I would not recommend them.

    Thank you Dr. Thornton and all the techs for taking such good care of my Eevie girl! This practice…read moreis truly so accommodating to cats - quiet lobby, they put you in a room right away, even the set up of the feline exam room is geared toward kitties. When I came to get Eevie's bloodwork done last year we had a bit of a false alarm kidney scare, and Dr. Thornton showed so much compassion and clear direction. The appointments never feel rushed. We followed up a year later and no kidney issues, thank goodness! Dr. Thornton even reached out on her day off to tell me the good news as soon as she got the lab work in. Eevie went in for dental extractions recently and we had another great experience. They provided me with medication to give her prior to bringing her in to help calm her and prevent nausea. They even showed me the kennel she'd be kept in - a dark room separate from dogs with huge heated kennels. I appreciated their communication every step of the way and I could tell everyone that works there is super knowledgeable and committed to their mission of being fear free. They go out of their way to make you feel comfortable and like you can drop by or check in at any time after you drop your pet off for a procedure. And during her exams, Eevie appreciated the many churrus and got her first taste of whipped cream one visit!

    Broadway Veterinary Hospital - Paco waiting to be seen. He gets anxious, but the people here are fantastic with him.

    Broadway Veterinary Hospital

    (283 reviews)

    Land Park

    As someone who works with veterinarians for a living - I wanted to give the Broadway team a…read moreshoutout! I've taken my young dog here to get his standard shots/exams, but this last week I took him in for a leg issue that turned out to need surgical intervention. Scary, and expensive news. But the team was so great. Got us in for a same day, after hours appointment, and scheduled his surgery within a week of calling in. Doctor Baum called me personally to explain what was happening, why he recommended the surgery, a video of how the surgery works, and a detailed estimate. Gave me time to process because it can be overwhelming mentally and financially. Staff all loved on my boy both visits - it's a good sign when your dog wags his tail entering the vets office. Day of the surgery doctor called me before and after surgery to check in, and reviewed the results with me. Private Equity firms are buying up practices and hospitals all over the country. It's important to support local businesses who care about your furry family members not just about the bottom line. Thank you BVH team

    Update: Dr. Tyler called me yesterday (about 3 weeks after…read morethe original post) and I found him to be very professional and informative. He took the time to listen to my experience, then explained both why our dog needed the teeth removed and the steps that Broadway Vet has and is taking to avoid situations like this in the future. I let him know I really appreciated the call and the time he took to explain things.

    Midtown Animal Hospital

    Midtown Animal Hospital

    (207 reviews)

    Midtown

    JoJo was extremely helpful and kind when I brought my pup in and answered all my questions. Very…read morewarm and welcoming environment.

    I took my 17-year-old senior cat to Midtown Animal Hospital the day after Christmas because he had…read morenot been eating or drinking for several days and I feared for his life. I am disabled, on a fixed income, and my cat is my only family. I was charged $495. When I later obtained the medical records, I was shocked to find no physical exam notes whatsoever--no exam findings, no palpation, no dental assessment, no SOAP notes. Only lab results. I was charged for services that, based on what I observed when we got home, do not appear to have been performed, including a nail trim I specifically requested. There was also no visible evidence or documentation of blood draw or urine collection. Despite no explanation of my cat's condition or prognosis, I was handed an expensive dental estimate far beyond my ability to afford and then shown the door. I was humiliated at checkout after explaining I was poor and hoping I had enough money to pay. I paid partly by credit card and drained my debit account. I was even charged for a can of food that was presented as complimentary. This experience left me terrified and unsure whether my sick, elderly cat was actually examined. I have since filed a complaint with the California Veterinary Medical Board. If you love your pet, request and carefully review your medical records. I trusted this clinic's long history. That trust was broken. Stay with your pet the entire appointment. Midtown Animal Hospital is operating on a cancelled premises license which is a violation of BPC 4853. This means that the Hospital is not authorized to legally operate or provide any veterinary services. It's been cancelled for 3 years. How can they still be open? Sacramento is corrupt and Pro Business. They must know the right people. They need to be held accountable.

    VCA Mueller Pet Medical Center

    VCA Mueller Pet Medical Center

    (522 reviews)

    We brought our beloved (young) husky in for a sudden emergency, which turned out to be terminal…read morecancer. Over the two days of this experience, we were emotionally spent. Dr Harris was incredibly empathetic, she explained the options and procedures, and she went out of her way to make our doggo comfortable. It was an intensely difficult experience but we couldn't have asked for more. Thank you Dr Harris

    Mueller used to be a good place to take your pets for regular vet care and emergency care. Not…read moreanymore. I have taken my cats there when they needed regular appointments for many years, as well as emergency care and they used to be good. I do expect to wait when you take them in for emergency care because there are other patients ahead of you, some more critical. I get it. So when I needed to take my cat in because she was not eating or drinking for the past few days, and her regular vet said to take her to an emergency vet, I called Mueller and was put on the "Virtual Waitlist." This was new to me, they had not had this when I had visited in the past and sounded like a great option since she was not critical, we could wait at home until they had time to see her that day. This is a lot less stressful for her and me. We were placed on the Virtual Waitlist at 11 am. At 5 pm I was sent a text that said they were ready for us and to come into the hospital. So I rushed down there and checked her in at 5:41 pm. We sat in the lobby waiting until 10:45 pm before we got into an exam room and saw a doctor. And then I was told that they could not help us and that they would see if there are other emergency vets in the area that could hospitalize my cat and provide an ultrasound the next day. I sat in the exam room for more than an hour before the Dr came back and let me know that she had found 1 place that we could possibly get into that night. I do appreciate her finding another ER hospital that was very helpful. She was doing the best she could. But I spent $178 and waited 6 hours to just go somewhere else. Which we did at midnight-I drove up to an ER Vet in Roseville. So my poor sick cat had to be in a carrier for 6 hours at Mueller and then the 45-minute drive and then 3 hours at the new ER vet. This was beyond stressful for her and me. From what I experienced, the "Virtual Waitlist" is not for their patients- it is for them to control how many people are coming in at one time and waiting in their lobby. You will still wait 5-8 hours to see a doctor after you arrive and check-in with reception. I wish they would communicate that fact more clearly. I don't think I will be using their services again after this nightmare.

    VCA Westside Animal Hospital

    VCA Westside Animal Hospital

    (118 reviews)

    I was supposed to write a follow up from my last visit. My previous review was thanking Mckenna for…read morebeing so kind and patient with me during my initial call to the office. Follow up: Appt: May 4th This was my first time at this VCA location. Gemma was the Vet Tech who took care of my baby, Penny. Penny has arthritis. Recently her back leg has caused her not to be able to stand for very long. She also developed east west feet. Which means the paws go outward. Gema was so gentle and compassionate to her. Penny was seen by Dr. Cavanaugh, one of the best Doctors I've ever had for my pets. I asked her a million questions because I was beside myself not knowing if I was going to have to put Penny down. My experience with previous doctors as they appear annoyed by all the questions and do not show any compassion. She was the complete opposite. She welcomed the questions. Thank God she prescribed me some medication, and we decided to see if it would help her with the pain. I felt like they were both my guardian angels. June 17th Penny woke up 2 nights ago and made a horrible sound as if she was in serious pain. First thing in the morning the next day, I called the office. I spoke to Julia, and Beloved through out the day. Both as sweet, kind and patient as they were when we came in previously. I also spoke to Alina and she was super nice. They both left Dr. Cavanaugh message ls regarding different medicines that we could try. Thank you so much Dr. Cavanaughfor following up with me after hours. That is rare. A typical Dr. who had a busy day and with other patients and all the updating charts etc would have called the next day. Beloved, you went above and beyond and thank you for allowing me to get my medications yesterday. The entire staff at this location are amazing individuals. FYI: Penny was able to get up to go to the bathroom and I almost passed out it! It was like a miracle right before my eyes.

    This location is poorly run by the manager Rachel Cross. She has no idea how to manage an office…read more They are always at least 20 minutes late and running behind on every appointment that was booked. What is the reason for even making an appt??? Then after your appt you have to wait again to get your pets meds which take another 20 minutes at least. There's like 20 people working there and they are all just standing or sitting around talking and doing nothing except dicking around. What an unprofessional office!!!

    Animal Vision Center - vet - Updated July 2026

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