Melissas pet Service handled my dogs bites very unprofessionally. All they did was text me never…read moreeven gave me a call to apologize for what happened now. I have to deal with taking him back to the vet and they're not paying for that cost all because they left the dogs unattended. What kind of boarding service treats their clients like this? I never got anything about what happened that day or when my dog got it or what dog I do not recommend #MIN's pet service at all. They might be nice now but if something happens to your dog, just watch how they treat you.

I've been taking my dog here for years until today!!! Never again!! First I wanna say that last…read moretime before today , I picked up my pug and he was panting really bad and it scared me that he was overheating. Like if he was left out in heat too long! But I gave the benefit of the doubt and please always trust your gut!! Anyhow today I picked my dog up from boarding for one night and I noticed my dogs lipstick was out. We all know it's out sometimes and it's normal but I was visibly swollen ! I waited about an hour and still the same ! I messaged them and apparently he has been like that for two hrs!! And no one thought to mention it to me. I tell her the vet said he more that likely mated w a female dog or he was forcefully separated from a female causing it to swell and no able to go back in! I messaged her and she said it's not a medical emergency! Like what! You're not a vet to be saying that!! And she acted all defensive . Like no customer service or empathy at all. I was just telling her feedback bc us owners need to know any changes in our babies! Like do you even care! I feel like they don't really watch the dogs.

Thankyou very much Gracie's Pet Sitting for taking care of my dog Oso he only likes you and while I…read morewas away I felt secure that he was in your hands. For me there is no pet sitter like you Gracie thankyou for loving animals and for taking care of them. GRACIE'S PET SITTING IS A GREAT PASSION FOR ANIMALS GREAT PRICES TOO!! SEE YOU NEXT TIME Gracie's Pet Sitting

Perfection. This pet care hotel gives your dog a better vacation than you are going to have…read more The staff is terrific and my dog came back happy, healthy, clean, and smelling a little too good. (Now I have to bathe). As a small business owner myself who deals with the public regularly, I asked them how often they are asked to bend their office hours (two 2 - hour time slots per day). They said "often" so I asked how they deal with it. They said said they just have to be firm or they'd never get their work done. This is true of my business as well. Please, folks, respect their time! To those who read the negative reviews and wonder whether this is a good place to keep your dog, it's wonderful just so long as you can show the owners the same respect you expect to be given personally. If you leave their thinking "these people are a**holes",..well, let's just say I'm glad you freed up a spot in the kennel for me. I love this place and I give it my highest recommendation.

We recently used their service when going out of town for a Holiday vacation. We dropped off our…read moredogs in the morning and did notice that Belle, our German Shepherd was hesitant to go in. This is normal behavior for her, so we didn't think anything of it. We took off to our destination and around 4:00 pm I received a phone call from Marisol, the owner. She left a voicemail saying they had a problem with Belle. I called her back and that's when she told me that Belle had escaped through a part of the fence that was not secured. She said her husband took off on foot trying to catch her but she was too far to get her. Our entire plan was ruined within minutes. We called our family to start looking for Belle. No one was able to find her. We left our hotel and made it back to our hometown around 11 at night. We didn't even stop at home and drove directly to the location in an attempt to find her. Belle was no where to be found. We were devastated and heart broken. Our dog of 7 years was gone in a blink of an eye. After a heart wrenching 24 hours, we found Belle. She had been picked up by a Good Samaritan that kept her safe at night then called the Dog pound in the morning. I was so relieved when I saw her. We lost our hotel stay, our tickets to the event we were going too and our entire vacation. All things that can be replaced. Belle is irreplaceable. Belle is back home which is all that matters. However, I wanted to write this review for others to be aware that this might happen if you leave your fur babies in their care. I still don't know how everything happened and I choose not to investigate. But at least you have been informed.

The Edinburg location is a great start-up facility. Everyone is very polite. Each member does seem…read moreto love animals, and that matters a lot. The only thing lacking is good communication, but there is a young lady there that ALWAYS smoothes things over. So I've got to give them some kudos for that! I just prefer not to have to smooth things over upon each visit, but given the drive of each individual, some more ambitious to charge extra than others, I think if they come together and form stronger leadership they will flourish as a business. Again, polite, kind, and caring. If you add consistency to this dynamic, you'll have a perfect place where you can feel 100 percent happy to leave your family (fur-baby) under their care. I'd give them a 5 if communication was clear, but it was almost going to leave a score of 3, if the young lady wasn't always there to keep my billing consistent and fix the miscommunications. They have a great location, clean facility, cute ideas, just need to be consistent and keep up with competitive pricing. They are fair, once you find the young lady who knows her business very well there. Wishing them all the best!

Got to see my dogs hair get cut and could see how they handled my dog with care and they were able…read moreto gain my dogs trust. Asked for a trim and they gave me exactly what I asked for.

I love the way my cats respond to Jme... they are always happy, clean and well-fed when I get back…read morefrom my infrequent out-of-town trips... She treats my cats like they were her own and I can see why my vet recommends her. She is a responsible, caring professional who knows what she is doing!!

From the owner: Vet recommended, the most trusted name in quality care for your animal in the lower Rio Grande…read moreValley. Remember, we are not a kennel. We come to you.

Unpleasant and uncomfortable. Would rather do the grooming myself. It's a no go for me and puppers!read more

They definitely took care of me as a customer and did a wonderful job on my dog Junior!!! I was in…read morea car accident and told them I depend on rides and accommodated me by bumping up my Junior to get groomed so I can have my ride pick him up on time. They also groomed Junior exactly how I wanted him to look like in the picture I showed them. I'm very impressed and appreciate their customer service.

Firstly, when my wife called to book an appointment for the first time the woman who took her call…read morestated that they only take 2-3 dogs a day and they really take their time with them. That was a complete lie. When I dropped my dog off there were dozens of dog all being worked on in a very cramped and unclean space. There is mold in the back half of the building and it is very apparent in both the scent and the air vents which are black. In regards to the grooming my dog received, I instructed the groomer to shave her hair short except for her ears. For the most part this was followed except for her head. They left a patch untouched on her head and her whiskers were also not trimmed. I also told them to clip her nails, they got some but not all. I will not be using this business again and I don't recommend them.

I used to drive by and think what a cute pet salon. Today, I took Paris to get a Schnauzer cut. My…read moreson works long hours during tax season and has little time to do extra things. Salon offered to pick her up when needed to ensure Paris stays groomed. They did an amazing job on her! Looking forward to her next visit... Regards, Ursula Rodriguez AKA Paris' grandmother

They send daily report cards and videos of your pet. Fenced back yard to play in daily…read more Very convenient to Harlingen airport.

From the owner: Loving care when you’re not there, your pet's home away from home…read more Family owned and operated. We are currently offering boarding and grooming services! Daycare and training will be coming soon. If you'd like a quote, please email or call us. If you choose to contact us through yelp, please tell us how much your dog weighs.

Great experience! only the best for fur babies! Putty's paws is absolutely fantastic. I will never…read morego anywhere else