Today I woke up with a bad ear infection. I went to see my primary, Dr. Krongberg, who is the most…read moreamazing and compassionate person I have ever met. When I arrived this morning without an appointment, Dr. Kronberg was working at another location. The always amazing staff accommodated me and I was able to see Dr. Hillman. He was just as nice and caring and professional as Dr. Kronberg. A special thanks to Lisa for all her help.Best ENT office to visit! What a wonderful, caring, and pleasant experience. I highly recommend this office

I needed a check up with a local ENT and found Dr. Kronberg due to the fact his group is affiliated…read morewith BAPTIST health. Excellent office staff and safe environment. Struggling with a life long deviated septum breathing restriction I decided to schedule surgery after a check up. Surgery went well and am pleased to have the care of a qualified professional. They have many offices in south Florida so no matter which office you choose you will be provided excellent care. During the current pandemic environment I found my care to be excellent at all three offices I visited and also the outpatient center. Will continue to recommend this office.

Dr. Martinez is the best! I was suffering from chronic sinusitis for the past five years and I…read morefinally made the decision to have the balloon sinuplasty and a nasal polyp removal and it was worth it. Dr. Martinez and his staff are great and they care about your care. They are responsive and prompt. I recommend Dr. Martinez for your ENT needs!

Hands down!! Dr Martinez is an amazing doctor who is very professional and definitely dedicated to…read morehis profession. I have nothing bad to say about Dr Martinez nor his staff. I have been suffering with chronic cough and sinus issue for years...after 3 visits I was cured. My sinus is much better and my cough is gone!!

Dr. Pernas did surgery on my spouse and did an amazing job, I met him on my spouse follow up and he…read moretook the time to answer all my questions without a problem, he took the time to show me how the procedure was done. His staff were also nice and courteous answered all my questions as well it's not often when you meet a doctor that is so down to earth.

Please note my review is 5 stars Dr Pernas and 2 stars Office staff…read more Francisco Pernas is an excellent physician- I cannot say more good things about him. Unfortunately billing practices are unusual that even if you have insurance they will charge the office visit and 20% copay upfront. So expect to pay a lot up front. The office would also benefit from stress reduction classes as the front desk staff is quite curt sarcastic and display quite a defensive attitude. We were surprised about their billing and asked to be billed but were greeted by confrontational behavior...if you can get past the behavior- what counts as patient care from the doctor is amazing.

I also work in healthcare and have a background in healthcare finance. My appointment was at…read more2:00pm, I arrived (early) at 1:40pm. I purposefully arrived 20 minutes prior to my appointment, as I wanted to fill out my registration forms early; so that my appointment ran on time. I have now been here for 3 hours - the place is almost closing (in 30 min). Once I completed my forms, I took them to the receptionist. After handing my clipboard to her, she left my PHI (protected health information) out for the other patients behind me to see. I watched 15 minutes go by, and several patients come through (exposing all my personal health information) without the receptionist making a move. This is a HUGE issue...Another medical assistant came up to me while I was seated in the lobby and verbally asked me about my health history. If you work in healthcare, you know that this is a big no no. You don't risk violating rules under HIPPA!! The lobby is packed with--I'm not even exaggerating--close to 25 patients or more. When I asked the receptionist about my appointment status. She said that: they have only two doctors currently working. If you work in billing or administration, you know that this is a sign of a greedy doctor. If you know that you only have two providers to see patients, then you shouldn't stack up back to back appointments for the provider. You notify the patient that you have no appointments available. That means the only thing the doctor or the office manager care about is the $ from the insurance carriers, because you can't schedule 5+ patients for the same hour! It's so unprofessional and makes no sense. It's not adequate attention to the patient's care... The doctor is very friendly, and has good bedside manners. But that doesn't negate the horrible experience I am having. If you don't have the bandwidth, then you shouldn't be scheduling all these patients. Major disappointment!

I work in direct patient care at a busy ICU as a nurse so I more than understand the delays that…read moremay occur with the current Covid crisis. I went into the office understanding the screening process, and social distancing measures (that weren't in place). We went in for some diagnostic testing after dealing with an acute hearing issue and infection and waited over 2 hours to seen by the doctor. We had a 9:30 am appointment (arrived early for check-in) and as of 11:47 am we had not been seen. Wait, correction-- about an hour in, someone called to take our copay payment, and we had to wait yet another hour before heading to window to ask about the delay. At this point, I had been more than patient, after working a 12 hour shift the night prior. This would have been more bearable if the front desk staff wasn't insufferably rude the first time (and only) time I returned to the window to inquire about the wait time, and the poor patients scattered in the waiting rooms halls being crammed like sardines. Many of them needed assistive devices and were standing because there weren't enough chairs in the lobby, or in the hallway where they had a makeshift overflow. Even giving up my seat did nothing to relieve the several others that were standing around waiting to be seen. The chairs that were there clearly weren't being sanitized at any point and hand sanitizer was no where to be seen for such a high traffic area. The bathroom key (should you need it) is handed off from person to person without being wiped down, basically rendering the whole point of hand hygiene pointless (not like anyone could sanitize in between, remember?). All in all, I would avoid this office in the middle of a pandemic like this one if you truly value your health and don't have an emergent ENT issue. And even then, I would recommend you make your way to a reputable hospital emergency room where your chances of contamination are probably way lower. The only redeeming factor was the joy of a medical assistant named Diana who was the only one who seemed to have a wonderful bedside manner. She took us in to an exam room around noon. I may update the review after seeing the actual physician, but nothing is more powerful than a first impression. Good luck, and be safe out there. -Tatiana

I had a Bad Sinus Condition. Dr Kronberg treated it but wanted to make sure the problem was…read moregone.He is an extremely careful Doctor. I went to his Baptist Hospital office where he has a State of the Art Cat Scan that is built just for sinus viewing. The scan was basically a Chair you sit in and the Scanner goes around you head and takes it's pictures. The whole thing took about 60 seconds. The results were there immediately and the tech person E Mailed Dr Kronberg the Pictures and he called me right away and I was thankful all was well. It was star wars medicine. State of the Art and I am very thankful I have such a great Doctor. I don't know if other ENTs have this type of Equipment but I am thankful mines does.

Dr. Kronberg is an excellent doctor. He came highly recommended to me and has done surgeries on my…read morefamily. His office staff is great, very efficient. I would definitely trust him to diagnose your sinus issues and come up with a solution that will work for you. The practice is very busy and you may have to wait, however be assured it is worth it. Or, call and request a first thing in the morning appt you can usually get in ASAP. One other thing that I was really appreciative about - my son needs sinus surgery and they were able to squeeze us in last minute so we wouldn't have to pay a high deductible for the following year. They really do everything they can to accomodate patients and get you better.

Started off what I thought was good until my insurance denied a procedure. Never got a call back…read more Will not return my calls to while I am still suffering from what I went there in the first place. Avoid this place like the plague.

Here it is, my FIRST review for 2024 & it's not a restaurant!!!…read more I'm literally still sitting here waiting for my prescription but I wanted to write my 5 STAR REVIEW for Dr. Sina Joorabchi & his practice! A well oiled machine because I got here half an hour early and only waited 10 minutes before I was ushered in the back. There's a pre-registering process done all online that makes the process as seamless as possible. Can't thank this Dr. enough for such a gentle experience and as embarrassing as it is to have to have my earwax removed, no, "scraped off your eardrum," I'm so happy I found him and there's no doubt why he's got a TON of 5 Star reviews. Please add mine as well!!!

I went to see Dr. Jaguan due to a radiologist's report of an earlier brain MRI that noted an…read moreabnormality at the base of my tongue/throat. Due to the sense of urgency, his office was attentive and able to fit me into Dr. Jaguan's schedule in a short period of time. Dr. Jaguan explained the exams that were needed prior to performing them, was kind, patient and clearly incredibly skilled in making what could be very uncomfortable examinations quite easy to tolerate. He answered all of my questions and provided insight. Informative, skilled and kind. I highly recommend Dr. Jaguan.

me parece un médico maravilloso muy Empatico y acertivo en su diagnóstico me encantó y lo…read morerecomendaría como el mejor además de q trabaja con su hija q ella al igual q su padre son dos grandes profesionales de la medicina

I am a 58-year-old really mild-mannered retiree who rarely complains and even more rarely writes a…read morenegative review. But I want to provide a public service here so what happened to me does not happen to you. I had an ear infection and made an appointment with Dr. Ariel Grobman. I was seen 40 minutes late but I'm a happy guy, and retired, so no big deal. The doc was in a rush as I tried to ask a questions and bolted out really quick after turning back and saying "don't ever use Q-tips!" - I could hear him say "goodbye" as soon as he stepped out - but I gathered I was his last patient and it was now about an hour over so I understood even if the feeling of being rushed and questions unanswered is not ideal. He diagnosed a fungal ear infection and told me he was prescribing drops, told his assistant to fill it, and rushed out. So, I then go to the pharmacy and they tell me Blue Cross won't fill the prescription as the doctor accidentally prescribed the lotion form of the antibiotic and not the ear drops version (the difference is they have different long Latin suffixes). I call Blue Cross and they explain that there are two forms of the antibiotic, drops and lotion, and repeat that the doctor accidentally prescribed the lotion, it's not covered, and the doctor should be able to correct it. I called the doc's office and leave a message for his assistant. I go on the interwebs and they confirmed there are two forms, drops and lotions, drops are for ear infections, lotions are for jock itch (external infections). I called back the assistant seven hours later with a detailed message. All this time the infection was getting worse. Excruciating pain has now extended to my head, jaw, and all the teeth on the left side of my head. I call on Wednesday (again, the appointment was Monday) and leave yet another voicemail. Finally, later Wednesday, I call again but direct myself to "appointments" and explain all this. I was put on hold and then disconnected. I called back and was ultimately directed to the assistant. I explain this to him and he says there is no such thing as ear drops for this medicine (the ear drops are "Clotrimazole" and the lotion is "Clotrimazole - Betamethasone" in case you want to check - the doc prescribed the latter though the directions are for the former ("insert drops ..."). I explain that Blue Cross and the pharmacist and the doctor's prescription directions and the list of drugs and uses on WebMD say otherwise. I also ask how I am to get a lotion into my inner ear. He then asked me whether it was powder and how thick it was so that maybe I can get it in a dropper (I am neither kidding nor lying). I ask to speak to the doctor and he says the doctor is busy and repeats that maybe I should try a dropper. I, increasingly frustrated, point out that he claimed it doesn't exist, he doesn't know if it is powder nor lotion, that that insurance and the pharmacist said it was a mistake, that it's not liquid, that I don't have it because the mistaken medicine is not covered, and I am simply trying to get the mistake corrected. He then said "maybe you should try a Q-tip." I admit I raised my voice in asking to talk to the doctor. I try to never do so, but I was in pain. But I did not swear, nor insult him. I am not that type. Doctor Grobman then did in fact come to the phone - it was too quick for him to be given any of these facts - and simply said "you don't ever talk to my assistant with disrespect." I got through "I don't know how to get the medicine in my ear ..." before he cut me off with a "use a dropper! Good day!" and hung up. Mistakes happen. I get that. That's why it's important to return calls, to train assistants not to cover their errors by making up facts about the existence of medicines, and not to blather about using fingers and Q-Tip's to administer alleged eat medicine, and for the doctor to make sure he understands the problems first hand instead of listening to his employee's self-serving summary of any conflict. Each word is the truth. I could have embellished. I did not.

I am a 58-year-old really mild-mannered retiree who rarely complains and even more rarely writes a…read morenegative review. But I want to provide a public service here so what happened to me does not happen to you. I had an ear infection and made an appointment with Dr. Ariel Grobman. I was seen 40 minutes late but I'm a happy guy, and retired, so no big deal. The doc was in a rush as I tried to ask a questions and bolted out really quick after turning back and saying "don't ever use Q-tips!" - I could hear him say "goodbye" as soon as he stepped out - but I gathered I was his last patient and it was now about an hour over so I understood even if the feeling of being rushed and questions unanswered is not ideal. He diagnosed a fungal ear infection and told me he was prescribing drops, told his assistant to fill it, and rushed out. So, I then go to the pharmacy and they tell me Blue Cross won't fill the prescription as the doctor accidentally prescribed the lotion form of the antibiotic and not the ear drops version (the difference is they have different long latin suffixes). I call Blue Cross and they explain that there are two forms of the antibiotic, drops and lotion, and repeat that the doctor accidentally prescribed the lotion, it's not covered, and the doctor should be able to correct it. I called the doc's office and leave a message for his assistant. I go on the interwebs and they confirmed there are two forms, drops and lotions, drops are for ear infections, lotions are for jock itch (external infections). I called back the assistant seven hours later with a detailed message. All this time the infection was getting worse. Excruciating pain has now extended to my head, jaw, and all the teeth on the left side of my head. I call on Wednesday (again, the appointment was Monday) and leave yet another voicemail. Finally, later Wednesday, I call again but direct myself to "appointments" and explain all this. I was put on hold and then disconnected. I called back and was ultimately directed to the assistant. I explain this to him and he says there is no such thing as ear drops for this medicine (the ear drops are "Clotrimzaole" and the lotion is "Clotrimazole - Betamethasone" in case you want to check - the doc prescribed the latter though the directions are for the former ("insert drops ..."). I explain that Blue Cross and the phrarmacist and the doctor's prescription directions and the list of drugs and uses on WebMD say otherwise. I also ask how I am to get a lotion into my inner ear. He then asked me whether it was powder and how thick it was so that maybe I can get it in a dropper (I am neither kidding nor lying). I ask to speak to the doctor and he says the doctor is busy and repeats that maybe I should try a dropper. I, increasingly frustrated, point out that he claimed it doesn't exist, he doesn't know if it is powder nor lotion, that that insurance and the pharmacist said it was a mistake, that it's not liquid, that I don't have it because the mistaken medicine is not covered, and I am simply trying to get the mistake corrected. He then said "maybe you should try a Q-tip." I admit I raised my voice in asking to talk to the doctor. But I did not swear, nor insult him. I am not that type. Doctor Grobman then did in fact come to the phone - it was too quick for him to be given any of these facts - and simply said "you don't ever talk to my assistant with disrespect." I got through "I don't know how to get the medicine in my ear ..." before he cut me off with a "use a dropper! Good day!" and hung up. Mistakes happen. I get that. That's why it's important to return calls, to train assistants not to cover their errors by making up facts about the existence of medicines, and not to blather about using fingers and q-tips to administer alleged eat medicine, and for the doctor to make sure he understands the problems first hand instead of listening to his employee's self-serving summary of any conflict. Each word is the truth. I could have embellished. I did not. Stay far, far, away.

After having had surgery 15 years ago, I had gone deaf from that ear. Having a pre-existing…read moreartritis condition, I was told I would never hear from that ear again. Dr. Johnson performed an implant surgery to replace my old implant because I was suffering from bad earaches and infections. The surgery was a total success and I have regained about 90% of my hearing. Extremely grateful for the service I received from Dr. Johnson and his staff. Thank you! Angela

From the owner: He specializes in the spectrum of ENT disorders including disorders of the sinuses and nasal…read morecavity, allergy, facial cosmetic surgery including rhinoplasty, thyroid and parathyroid surgery, voice and swallowing disorders, sleep medicine, pediatric ENT disorders, and ear surgery. He is able to offer a variety of cosmetic filler injections in the office as well as botox.

The reviews here seem behind the times! KPM is truly amazing. Please take rhinoplasty seriously and…read moreconsider very strongly if you need this surgery. It is neither easy nor quick, as seen on tv. If it is something you must have, KPM is the best in aesthetics there is. He's a perfectionist and an artist. He is in a class by himself. The skill level is masterful. That is so rare in this field. His team, especially Nicole and Nazli are caring and I feel supported all the way. I talk to them all the time. I searched a long time to find the right doctor, and we clicked right away. He saw me and had a vision for my nose that suits me so well. I will be forever grateful to them. I am very lucky I found him.

I found Dr Murray looking for a specific specialization. I made an online appointment for a virtual…read moremeeting which showed a wait and only 9am-10am appointments. All first time patients need a virtual appointment first. I am on the west coast so this was perfect for me and I was ok with the wait and the early time. The day of appointment finally came, I get up and try to call. I get nothing but voice mail. I left a message. For days this happens without hearing back. I make another virtual appointment hoping this time I'd get a response. I end up hearing that the website is no longer in use and Dr Murray only makes appointments VIA INSTAGRAM. I am serious. On Instagram you find a link to connect to his assistent's WHATSAPP! There I get to hear Dr. Murray doesn't practice any of the specialties he brags about on his website, does not work with any insurance and SOLELY DOES NOSE JOBS. He wasted my time thinking I found the specialist I need, waiting patiently for an appointment, that did not happen, then to find out all that was nonsense and he only does nose jobs. Hope this review prevents wasting your time unless you want that nose job of course...