I can't rave enough about Tali! She is hands down one of…read morethe most compassionate women I have ever met. I met her when she was still by Ralph's and she was so kind and her love for animals was clearly seen by our one conversation. I had another groomer at the time but I told my friends about her and they started taking their dogs there and they loved her they said Not only did she do a great job on the grooming but she sends photos and updates while she's grooming . When she moved locations I decided I'm going to try her because I was sick of my old groomer not being reliable. My pup is shy and nervous so of course I was nervous to take her to a new spot. Tali not only made my pup feel comfortable patiently letting her interact with the other dogs she also made me feel comfortable. I felt like I was leaving my dog with family - and that is a great feeling seeing I've only interacted with her once before. Poppy my pup did so good, and the videos and pictures she sent me during the process calmed my nervous heart. And if that wasn't already enough when I picked her up she looked sooooo cute!! I couldn't believe how good she did and how cute she looked. As long as Tali is in business I will take my Pup to her, in my opinion there isn't a better groomer in the valley!

Tali and her team were fantastic! The facility is cage-free, so the dogs waiting for service (or to…read morebe picked up) get to roam around and play with the daycare dogs. Very friendly, sociable atmosphere, and for everyone's safety, they require up-to-date vaccine records. Tali was a GREAT communicator, quick and informative in her responses. She also took the attached photos and sent them over once our dogs were done.

Kathy was lovely and I picked up my chihuahua smelling divine !! We loved our experience!read more

There extremely nice to to all our pets and i really appreciate them they do a great service for a…read moreextremely well price i do recommend

This dude said that he understood the assignment (NOT!!!) after I explained to him multiple times…read morehow badly my dogs needed some TLC..... My dogs needed to be groomed pretty badly. Anyway, fast forwarding.... In the middle of the groom session he called me to come pick up my dogs because he couldn't handle it. He 1/2 way shaved down one of my dogs to the skin and did not touch the other. So I picked up my 1/2 shaven, naked & butchered dog and my untouched dog. If he didn't understand the assignment, he shouldn't have taken the job. I called another groomer and explained the same thing and the situation and the other groomer took me right away and had my dogs looking and smelling nice in no time. It was as if it was nothing for her. Found my new groomer!!!

Love this place. I have a 12 pound smaller dog that is my world and Its trusting a company or other…read morepeople to take care of your dog the way you would. Dont have that issue here.

Nice lady Dogs looked great when groomer was done. Worth…read morepaying the money for 2 dogs

Great grooming salon! They treat pets with real care. My dog looked amazing and felt calm…read morethroughout. Thank you!

I've been bringing Koosinsky here since 2018, mostly for the occasional grooming, but this year I…read morestarted traveling more for work and needed boarding too. Honestly, as a single dog mom, this place has been such a lifesaver. The staff genuinely loves these dogs, they know all their little personalities, not just "the client's dog." Koosinsky gets excited the second we pull up, which tells me everything I need to know. And the puppy cams are honestly the best thing ever, I can just check in on him whenever I'm missing him while I'm away. So grateful we found a place we both actually trust. If you're looking for somewhere reliable and loving for your dog, this is it.

By far the best dog groomers and the only once that has the patience to groom my dog. I have a…read morehigh-energy bull terrier and they do a great job washing and cutting my dog's nails.

Diane was kind enough to accommodate me the day my original mobile grooming appointment was…read morecanceled. I couldn't wait for an another appointment later in the week so I found Diane on yelp. She told me she moved in the west hills area and sent me her new address on my cell. My dog was taking care of within 2 hours and looked fully groomed when I picked her up. Thank you.

I called Diane in the hopes of trying her services for my two senoir pups. She picked up as soon as…read moreI called, and was able to get my dogs in with her within a couple of hours . My dogs smelled great and they seemed a lot more calmer then I expected. She was accurate about the time it would take to wash both of my pups. She even topped the groom off with a cute green flower tie for my girl dog and a green tie for my boy dog. The price was very reasonable, I will likely visit again. Thanks!

Teresa is the only one I could find that does professional hair stripping for my Border Terrier in…read moreall of SFV. Many said they did. After I asked them some questions I found none that gave the right answers. The price was very reasonable. All I can say is we got lucky. I highly recommend her. Below is after and before.

l called about daycare for my 5 month old puppy who is not neutered. They told me that he could not…read morecome once he is 6 months old if he is not neutered. I do plan to neuter him, but not until my vetranarian says if is OK around 9 months +. This is the latest medical recomendation for neutering larger breeds acording to the American Kennel Club: "Research results have shown that early spay or neuter (before the age of 12 months) can impact the incidence of different types of cancer, hip dysplasia, and development of canine cruciate ligament ruptures." I wish this business would take this medical information into account in structuring their requirments for boarding, and make some accommodations for owners who are trying to comply with the best medical advise for their pets.

They did it again. He looks amazing. I wish they would cut my hair. Not only a great job but…read moreEinstein comes out in the best mood. You can tell they treat him well.

I've taken my dogs here before and several of my family members are customers, which is why this…read moreexperience was very disappointing. I brought my 3-month-old French Bulldog puppy in for a basic wash and nail trim. During the nail trim, her nail was cut into the quick, causing immediate bleeding and she began limping in pain. After bringing her home, the nail continued bleeding and left blood spots on her bed. We were also never informed that this had happened before she was released to us. I understand accidents can happen, but what matters is how they are handled. I called to inform them and explained they should have at least told us what occurred, but no concern or solution was offered. When I asked for a refund for the service, it was refused. At that point it wasn't about the money -- it was about accountability and care for a young puppy injured during a routine service. Pet owners with very young or small dogs should use caution and check their pets before leaving.

The facilities are fresh and clean (you cannot see into the grooming area) and the baths and…read moregrooming seemed fine at first except I was not particularly pleased with the final cuts especially around the faces of my two dogs, The staff was polite and friendly. My problem had to do with their complicated accounting. Their membership fees seem beneficial but they charge separately for services that are normally included in a grooming, and despite my efforts I could not get someone to clearly explain how their memberships were beneficial. I was overcharged twice and although they did agree to reimburse me a couple of hundred dollars, I never received a complete accounting as requested. ( we only used their services twice?) I was the one who had to question the credit card bill and was told that the person with whom I spoke didn't really understand what had happened and would have someone more knowledgeable call me regarding their mistakes. I never heard from anyone. I am again asking for a complete accounting from them on my account. Even with the parking difficult at times, it is unfortunate that their fees were not more clearly explained before I began using their services, because I really like a lot of other things about the facility.

Took my beautiful 2 year old lab for her first grooming today at BB. She is relatively new to…read moregetting professionally groomed in general so we were looking for a place that really prioritized making her feel comfortable , was clean, and where the staff genuinely seemed to love dogs! The team at BB was incredible and she emerged from her bath looking so shiny and soft. They kept me posted during her whole appt on how she was doing and sent a pic of her in her bath! Will be bringing her back next month

Don't know why I havent reviewed this place sooner! I go…read morehere every so often to get my reptile and cat food. Love the many options of insects and cat treats. Always tell people to come here as you can truly tell how much this store cares for the animals and customers. They welcome you with enthusiasm and often check in with you, shout out to karina and i believe jaiden? always helping me out with insects and mice, they are very knowledgeable whenever I have questions about my reptiles and fish, they have definitely saved me a vet trip or two! The store also has a system where they can occasionally order you certain merchandise or feeders, which is very helpful when i need horn worms. 10/10 recommendation

Good prices and a wide selection. Jessie was very helpful in answering our questions about pets…read morefrom birds to fish. Will definitely come back again.