You want /expect your groomer to do a good job, but when they go over and beyond, you know you've…read morefound the right place. We took our Doodle mix in for his summer cut and they found a few of those dreaded foxtails, a couple of them had embedded themselves into his skin, Tali's team made the extra effort to remove them saving us a trip to the Vet! His Teddy Bear cut came out adorable. Her pricing is competitive to any place around town.

I am very disappointed with my experience…read more I was charged an additional $10 because they claimed my dog was "difficult." My dog is one of the sweetest and friendliest dogs, especially around people. We bathe him ourselves at home without any issues, and no other groomer has ever described him as difficult. It feels like this was simply an excuse to add an extra charge. To make matters worse, they also wanted to charge me for daycare because they said I didn't pick him up on time. I was actually waiting for a text or phone call to let me know he was ready, but I never received either. Instead, I was the one who had to call and text them to ask if he was finished. When I finally reached them, they claimed they had already texted me and said I would be charged for daycare. This entire experience was frustrating and unprofessional. Charging extra fees based on questionable reasons and poor communication is unacceptable. I would not recommend this groomer based on my experience.

Kathy was lovely and I picked up my chihuahua smelling divine !! We loved our experience!read more

There extremely nice to to all our pets and i really appreciate them they do a great service for a…read moreextremely well price i do recommend

So glad I found this place, reasonably priced, very professional and the people there are so nice…read more Our dog Minnie was pretty scared but they took her and let us know that they'd let her get comfortable and they'd let us know when they were done. Couple hours later I get the call saying she's ready. They even clipped her nails! Thank you so much for that. This will be our go to spot from now on. Thanks again!

This dude said that he understood the assignment (NOT!!!) after I explained to him multiple times…read morehow badly my dogs needed some TLC..... My dogs needed to be groomed pretty badly. Anyway, fast forwarding.... In the middle of the groom session he called me to come pick up my dogs because he couldn't handle it. He 1/2 way shaved down one of my dogs to the skin and did not touch the other. So I picked up my 1/2 shaven, naked & butchered dog and my untouched dog. If he didn't understand the assignment, he shouldn't have taken the job. I called another groomer and explained the same thing and the situation and the other groomer took me right away and had my dogs looking and smelling nice in no time. It was as if it was nothing for her. Found my new groomer!!!

Nice lady Dogs looked great when groomer was done. Worth…read morepaying the money for 2 dogs

Great grooming salon! They treat pets with real care. My dog looked amazing and felt calm…read morethroughout. Thank you!

I take my terrier max there for a wash and cut they do a great job…read more I'd recommend this grooming shop to anyone. Very nice simple setup that they have.

We've had a great experience with this groomer. Anita does a really great job every time, is very…read morefairly priced, and my dogs always come back looking (and smelling) amazing. She also puts the cutest bandanas on them, which is such a nice touch. The only thing to note is that it does take almost the entire day to groom my two dogs, so it's not a quick drop-off and pickup. That said, the quality of her work and the care she puts into it make it worth it. I'm always happy with the results and would definitely recommend her.

I've been bringing Koosinsky here since 2018, mostly for the occasional grooming, but this year I…read morestarted traveling more for work and needed boarding too. Honestly, as a single dog mom, this place has been such a lifesaver. The staff genuinely loves these dogs, they know all their little personalities, not just "the client's dog." Koosinsky gets excited the second we pull up, which tells me everything I need to know. And the puppy cams are honestly the best thing ever, I can just check in on him whenever I'm missing him while I'm away. So grateful we found a place we both actually trust. If you're looking for somewhere reliable and loving for your dog, this is it.

By far the best dog groomers and the only once that has the patience to groom my dog. I have a…read morehigh-energy bull terrier and they do a great job washing and cutting my dog's nails.

Teresa is the only one I could find that does professional hair stripping for my Border Terrier in…read moreall of SFV. Many said they did. After I asked them some questions I found none that gave the right answers. The price was very reasonable. All I can say is we got lucky. I highly recommend her. Below is after and before.

l called about daycare for my 5 month old puppy who is not neutered. They told me that he could not…read morecome once he is 6 months old if he is not neutered. I do plan to neuter him, but not until my vetranarian says if is OK around 9 months +. This is the latest medical recomendation for neutering larger breeds acording to the American Kennel Club: "Research results have shown that early spay or neuter (before the age of 12 months) can impact the incidence of different types of cancer, hip dysplasia, and development of canine cruciate ligament ruptures." I wish this business would take this medical information into account in structuring their requirments for boarding, and make some accommodations for owners who are trying to comply with the best medical advise for their pets.

Joe and his team did a wonderful job grooming my fur babies. They were also very professional and…read moresuper friendly at the door. I've brought my dogs here on many occasions and will continue to bring them. I highly recommend this place for your fur babies next TLC grooming appointment.

Very disappointed. I brought my two Frenchies in yesterday and specifically asked them to be…read morede-shed after their baths because they shed a lot. When I picked them up, it was obvious the de-shedding was not done. Just running my hand over them left my hand full of loose hair. I had to brush and de-shed them myself at home and removed a huge amount of hair. If I specifically request a service, I expect it to actually be done. Very disappointing experience.

I finally found a groomer I trust and can take my timid little dog to…read more Quality work, friendly staff, and an unharmed doggie. Couldn't ask for more.

The facilities are fresh and clean (you cannot see into the grooming area) and the baths and…read moregrooming seemed fine at first except I was not particularly pleased with the final cuts especially around the faces of my two dogs, The staff was polite and friendly. My problem had to do with their complicated accounting. Their membership fees seem beneficial but they charge separately for services that are normally included in a grooming, and despite my efforts I could not get someone to clearly explain how their memberships were beneficial. I was overcharged twice and although they did agree to reimburse me a couple of hundred dollars, I never received a complete accounting as requested. ( we only used their services twice?) I was the one who had to question the credit card bill and was told that the person with whom I spoke didn't really understand what had happened and would have someone more knowledgeable call me regarding their mistakes. I never heard from anyone. I am again asking for a complete accounting from them on my account. Even with the parking difficult at times, it is unfortunate that their fees were not more clearly explained before I began using their services, because I really like a lot of other things about the facility.

First time coming here since they opened after taking over the old WSS location and I came…read morespecifically to try out the self-service dog wash. Honestly, SO worth it! They give you pretty much everything you need, you literally just bring your dog and they've got the rest The whole process was super easy and convenient and I also found out that if you come on Wednesdays, they give you a free product of the week with your dog wash which is such a nice little bonus! Definitely worth the money and I'll be coming back for more dog washes. Highly recommend!

It was my first time here. Love the large parking lot. The staff was helpful and greeted me as…read moresoon as I walked in. I usually go to the Sylmar location but was in the area so I thought why not. They do have a smaller fish section. I don't normally check out the other animal sections so I can't speak on those. I was kind of surprised with the amount of empty aquariums. Maybe they're still stocking or maybe just water changes? Theres some really nice betta and they have jumping spiders! Pretty big. I'm only family with the small wild ones I see out in the yard lol. They also have some nice turtles and other reptiles. All in all a nice visit. Thank you!