I did not have the opportunity of getting a massage. This review is based off of the owners…read morecustomer service and communication. I first contacted "The Massage Dude" on 8/12 through yelp to request an appointment and inform him of my issues. He gave me some information and I set the appointment up for this week, 8/19 at 4pm. We went back and forth about his availability. And I understood he was very busy because he has GREAT reviews so duh, why wouldn't he be booked up. Fast forward to a day or two after I scheduled the appointment. He sends me a text messages stating that he has to push my appointment back to "7-8". I informed him I could not do it that late and asked if he had any other availability. I got no response. A day later I texted him and asked the same question. He apologized for the delay and said he was moving things around to fit me in. Fine, I let him be for the weekend. Hoping to hear back so I can plan my week around this massage that I seriously need! And unfortunately still nothing. So, I reached out to him one last time, via text, to inquire about his availability. I can see that he has read my text. But has still failed to respond. At the very least, it would have been nice to get some type of response letting me know he was not able to fit me in. Not just straight up ignoring me. Now, for me and whomever else still cares about customer service, you have lost a potential client. We are all busy. But as a business owner, it is your responsibility to communicate effectively. Especially if you are in the business of "healing". You wasted my time, and now I have to search for another option for pain relief!

If you are looking to heal, you have found the spot. SERIOUSLY. i wish SO bad i would have came to…read moreFred when i was first seeking help for my pain. I would have saved SO much money, time and agony if i would have. I had a 90 min session for upper body and then another 90 min session for the lower body ** e v e r y t h i n g is c o n n e c t e d** i have SO much pain relief from my extremely tight muscles from working at a desk for massive amounts of hours. I have also been having issues with my tight muscles pulling my rib out of place over and over - and i expressed that i went to the chiropractor and he still couldnt seem to get this rib, so he took a try at pushing on it and he popped it right back into place for me so that was greatly appreciated!! i wish i hadnt just moved away so i could continue to see Fred, but just in those two sessions i had some serious relief!! He also sent me a playlist of youtube videos on correcting my posture. He truly wants you better ASAP! Great friendly communicator also! ps: be prepared for pain! but this is the type of pain that leads to deep healing!

Love Dr Tran and the staff. Loving and caring all the time. The adjustments are great, and Lucinda…read moreis amazing with her healing hands working on my knee issue.

The doctor is strong and was able to get many loud cracks out of me. I also got a one hour massage…read moreand the therapist had good strong pressure too. I felt very welcomed the moment I entered the business.

This is the best massage place in the inland empire if not all of California. Me and my mom are…read moreworkaholics and our feet had finally given up on us, so we decided it was time to do something about it instead of resting. We got two hours of foot massage, and half an hour on body. It was absolutely amazing, and the lady threw in a face massage for us too. I felt rejuvenated and I could tell my mom's soul was being massaged too. We even started walking normal. They had relaxing light music with nature sounds. And the ambience was dark and relaxing. They are very lovely people, and it was $130 for both of us. $130 for two hours of foot massage and half an hour body is unbelievable. We paid $160 to leave a tip. We will DEFINITELY be back here and only here. Thank you Enjoy Feet for giving us our soul back.

You get your moneys worth in this place. I have been to massage places that charge three times as…read moremuch and got half as good of a massage than what i got here. Really good for the price and hit the spot after ridding a motorcycle for 5 hours. room was clean and did not look bad. I have seen worse for same amount of money and not as good of a massage. So if you want a good massage but on a budget , it is a place to go. If you want to pay much more and be in an area with whistles and bells and pay for that experience then this is not the place for you.

Since my previous review, the company reached out to me directly and took the time to explain the…read moreissues they were having with appointments. I really appreciated the professionalism and willingness to address my concerns instead of ignoring them. They also gave me helpful recommendations on the best way to schedule appointments going forward to avoid any future problems. It's refreshing to see a business that genuinely cares about customer experience and communication. That level of follow-up and accountability definitely improved my impression, and I appreciate the effort they made to make things right.

Had a 90 minute massage today probably the worst deep tissue massage I've had in years. It started…read morewith the masseuse stepping on my back which was ok but the rest of the massage was nowhere near a deep tissue worst than a regular massage. She will massage on one spot like my calf or my arm for a few minutes like barely putting pressure and the rest of 1hr and 15 minutes felt the same . Not sure if she was falling asleep or on her phone or something. I also had to put my own shirt on the whole where you put your face on to avoid the bad foul odor as if the sheet hasn't been changed for a while. Never coming back on this place.

I think I found my new massage spot. Absolutely amazing deep tissue massage with Max. I've been so…read moretense lately and really needed this. Felt like all my tension literally melted away. The hot stones at the end were chef's kiss. Highly recommend this place and can't wait to come back.

My husband and I went in for couples massage. We found new soothing spa on yelp and they reached…read moreout to me making the booking process really easy. We both fell very comfortable and relaxed. Highly recommend this place.

I'm a fan of massages!! As an "older woman" there's nothing…read morebetter actually than having someone make all your pains subside for a while and that's what I feel like after visiting here. I've been twice now- This time I picked a 60 minute massage for $60 that had oil and mentioned good for sports injuries or something. I'm trying to lose weight, but I should have done it when I was younger and had no problems. Now I've had a disc removed and my back carries all my anger and stress. This is the answer to all of that and also, just going to say it- It feels like love I just decided that I'm going to make it an every payday treat because I deserve it (and I'm spending less money and food & alcohol anyway!) I highly recommend visiting and seeing for yourself how satisfying a good massage can be!!!!!

My go to place for a quick massage. Staff is always friendly and provides excellent serviceread more

I love this place! It has some of the best price you can get out there. I enjoy gentle relaxing…read moremassages rather than deep tissue ones and Allen is my favorite masseuse of all time. He's got an amazing gentle touch and is great at low pressure levels. He gets me so relaxed I fall asleep almost every time. I'm so sad that I moved away from the area. I'm hoping to visit again soon. This is one of those no frills places. You're paying a super low price, so don't expect something fancy, but it's still nice (:

I read your response, Yiz. You can't even keep up with the bad reviews saying the same thing. It…read morewas never about paying first, it's about the rude and unprofessional employees. And the smell smells like a septic issue, not a unique herb. Hopefully you can put the same energy into training and customer service etiquette as you do responding to these 1 star reviews. It costs nothing to smile and greet customers warmly.

I had back pain and they walked on my back and fixed it. All that for 90 dollars and I didn't have…read moreto see a chiropractor. They are also very welcoming. It's one of the little gems of Riverside.

Absolutely terrible. The worst experience. If i could put…read morezero stars i would. No way these people are "real" massage therapists. Pulled arms, legs, hurt my back. I have no idea what was happening. Rubbed my left leg for 5 minutes and touches my right calf with two taps. And chased me out the door asking if I had paid already when I paid before my massage. It was so bad and I was in more pain than when I came in, I went directly to another massage place to get fixed.

I had a great experience. My masseuse was Suzy. She found every dang knot possible. She wasn't…read moreafraid to dig in and break them all up. But was also gentle when needed, she kept checking if I was ok. She was very professional and thorough. I tend to chat a little while I get my messages and she was friendly and courteous. I will definitely come back. You could tell she enjoys her job

Nice place. Good price. Stephany is the best and the other therapist are good too. Probably the…read morebest massage in Riverside.

I have been here a few times now. This is a great establishment. The girls are very friendly. The…read moreprices are great as well. I really like Lisa. She is very attentive to the areas you need the most. Diane, Lucy and Jennie are wonderful as well.

Since my previous review, the company reached out to me directly and took the time to explain the…read moreissues they were having with appointments. I really appreciated the professionalism and willingness to address my concerns instead of ignoring them. They also gave me helpful recommendations on the best way to schedule appointments going forward to avoid any future problems. It's refreshing to see a business that genuinely cares about customer experience and communication. That level of follow-up and accountability definitely improved my impression, and I appreciate the effort they made to make things right.