I came here recently looking for new work clothes, specifically linen pieces, and was impressed by…read morethe selection. Since the store only carries regular-length pants, I decided to order the items I liked online in both regular and petite lengths to compare the fit. I was actually surprised to find that I preferred the cut of the linen pants from the Factory Store over the ones at the regular Banana Republic. I had fully expected to like the more expensive Banana Republic version better and planned to buy those instead. For the items from my online order that didn't work out, the return process at the Factory Store was quick and easy, which made the whole shopping experience even better.

Excellent customer service from Mireya…read more Unfortunately, the young guy in the fitting room acted as if he never heard me say "thank you" although I was in there 3 times. I said "thank you" all 3 times. I realize he is just not very friendly...with certain customers. Anyhoo...I found what I needed for the fundraiser tomorrow thanks to Mireya's customer service and recommendations.

Just thought it would be a good time for summer PJ's for my…read morewife. Always a good inventory at Kohls.

Went in for Amazon return. The woman at the return counter was so rude and had a lot of comments…read moreabout the items I was returning. Very invasive questions and seemed very judgmental about why I was returning the item. Also had negative comments about people who buy things on Amazon. I will be driving to a location further away to avoid interactions with her again.

We walked into the store wanting to look for a cowboy Hat. I don't wear a cowboy hat so this is all…read morenew to me. Ben was at the hat department and took very good care of me. I asked many questions and he answered them straight away. He showed me a few different types and price ranges. We ended up buying the hat and the main reason is because of Ben! Will we go back? Probably so. Thanks again Ben!

This is the place that we always stop in when we need boots and we stern wear. Great prices with a…read moregood selection and sizes . People working there are helpful plus will give you your space when needed.

Store is closed. Don't waste your time driving to this location. They didn't bother posting it on…read moreApple Maps or yelp.

Worst customer service I have ever experienced in my life spoke with a manager a couple of days ago…read more. I bought a pair of black skinny jeans at the Park Place Mall location told her I washed the pants and one of the buttons feel off . She looked for another size after I threw a fit as I work in retail management for another retail store . She saw that I purchased the pants two months ago and was very reluctant to do the exchange. I spent almost 50.00 dollars on these jeans . Where the hell was the I am sorry this happened to you . Or the hello upon me interning the store . The manager just glared and rolled her eyes at me . So nope done never will the get my money again. Could it be that because I wear a pettie size and am not a fatty like the rest of the staff they hate me ?????

Every time we come to shop at this location it is always an issue with customer service. We need…read morehelp finding a boot size or hat size and no one helps. No one greets when we enter and when we ask for help they do the bare minimum to make sure we find what we are looking for. They never say anything either when they see us in the store for a long period of time and see us walk out empty handed even when we have asked for assistance.

Anaisa was very rude, she had a very stuck up attitude and wasn't helpful at all, proceeded to get…read moremad when we were asking about something that another location told us we were able to do, overall bad customer service do not recommend dealing with her nor this location

Back for birthday month and to use the free 5.00 coupon. My…read morewife Lost 2 pair of shoes in a rolling bag theft in a French Airport, ORLY early this month. So, since they were a fav , we replaced both with better ones today. All good.

Service is unremarkable. Selections is okay. Value is good. One thing I noticed on my most…read morerecent visit is they take one shoe from each box and keep it in the back. I found this extremely annoying. I have two feet when I try-on shoes. I like to try on BOTH shoes. I figured I was shopping in the shitty part of town where morons steal shoes. I thought I was just having a bad day until I was prompted to select a tip upon swiping my credit card. WHAT??? At a shoe store. Was that for asking an associate to fetch my second shoe from security safe?? My god They are right when they say tipping in America has gotten out of control. I'm not shopping at DSW anymore.

The staff were there only in physical form. Hardly any acknowledgement of customers while their…read morepointless unpleasant conversation continued on. The shoes are priced well within acceptable standards for those style of shoes.

This is a Skechers Factory Outlet…read more Lots of inventory. Lots of sales going on. Clean and organized sales floor. Very attentive customer service. Lots of free parking. Win all around.

Great customer service best we've ever had and tuxedo was late, but didn't charge a late fee cause…read moreflight missed

Bad customer service! Employees are gossiping about customers, don't look put together, and overall…read moreleft a horrible taste in my mouth. I'm not surprised there's many similar comments. After making the sale they got real excited and FIST BUMBED after I swiped my card... Will not be back and would not recommend.