They did an amazing job. I called ahead to see if they accept walk-ins, came in a little late…read more(4:30pm, Walk-ins are accepted til 5pm) to get my sew in washed and blown out. I was in and out within 2 hours. Pin straight and silky.

I questioned the products, as I was noticing that even though my hair was so much more manageable…read moreand silky after a service here, my hair would smell like sulfur and eggs in between "shampoos" and conditioners. I had my hair tested and found out chemicals were being used on me. They actually and BOLDLY acted offended at the mere suggestion, when I tried to question what was being used on my hair, and asked me to never come back. My hair, as it grows out, is clearly two different textures and I've been natural since 2018 and did the big chop in 2019. I'm now back to slowly chopping off this sneaky relaxer that found its way into my hair again. They need those products tested....including everything they hide out of sight. They were nice (and yes my hair was gorgeous) until I told them I learned chemicals were being used on me. No, I went no where else - just here. Let's not talk about the ghetto, shiny, German roaches trying to get in your purse and walking up the walls.

This is my second time going to Xclusive Hair Studio and Spa. The studio is in a great location…read morefor me, clean, comfortable, great vibes, great music and plenty of space. Rassalyn is professional and spiritual, I enjoy talking with her. Hair products are premium top of the line and I love my color. She did a phenomenal job. Jackie H.

Xclusive delivers top-notch service and has actually been in business since 2000. They really care…read morefor their clients. They specialize in hair loss and healthy extentions. I experienced some hair loss issues during the beginning of Covid and have been able to have my natural curly hair return in great condition, Thanks to following and maintaining a regimen of treatments performed by Xclusive. I am forever grateful for my life changing hair experience.. Xclusive is Professional and Knowledgeable

I came in for a long cut and was very pleased with the care, professionalism, confidence,…read moreexpertise, Knowledge and empathy that my stylist gave me. I will definitely be back. I love my cut, she took off as little as possible and showed great respect for the hard work taken into caring for long hair. A quality stylist is hard to find, the hair gods were shining on me today.

I'm so glad I found Rachel at The Color Room! She's great with cuts and color. She's a total…read moresweetheart. She always goes the extra mile to make sure I am super happy with my look. It's a convenient location too - right by Grant Park Market and Fire Pit Pizza. Rachel is absolutely my go-to stylist now!

I had an amazing experience at Swella Braid Bar Atlanta! I was able to get a last-minute Saturday…read moreappointment, and the booking process was easy and detailed. I booked waist-length knotless braids with ombré hair and appreciated how thorough they were in confirming every detail before, during, and after the service. Cheyenne did my wash and blow dry, and Kennedy braided my hair. Both were kind, professional, and efficient. The salon was clean, comfortable, and offered thoughtful touches like drinks and laptop tables. My entire appointment took about 6.5 hours, right on schedule, and my braids turned out beautiful! While Swella is pricier than some options, the quality, organization, and overall experience made it well worth it. Huge thanks to Cheyenne, Kennedy, and the entire team--I'll definitely be back!

A few weeks ago, I got my hair styled for my trip to Puerto Rico. The stylist, whom I believe was…read morenamed Brianna or Brenda, was very gentle, and I didn't wake up with a sore head--something that usually happens at other salons. However, I think the service is a bit pricey, and for the cost, I would expect more complimentary offers beyond just water. I want to feel that spending that much money was worthwhile. Overall great staff.

My daughter loved her braids that were done by Ms. Shakeira on Friday, July 29, 2024 @ 8am! She got…read moretribal and Fulani I believe they were called so she'd be all set for the first day of school today. I love them too! The appointment process was very easy and Ms. Shakeira showed up on time and it only took about 4.5 hours total! Unfortunately, I had to visit with a friend on the other side of town so I had to leave without telling Ms. Shakeira bye (she accepted a walk-in and was in the back washing hair) and how much I loved my daughter's braids, so if you see this Ms. Shakeira we will definitely be back!

My best experience in Atlanta at a kids salon! I made the appointment via the website for braids…read moreand "junk accessories" with Shakeira. I called to inquire if Natural Braids included shampoo and conditioner - she confirmed yes, but hair must be detangled. Arrived at slotted appointment time. Parents are currently not allowed to stay. They connected my baby's iPad to wi-fi, so communication was not an issue. They call when they are about 20 minutes from being done. Shakeira started on my kid's hair immediately. And she was done in 2.5hrs which is more than responsible. My kid and stylist decided on style of braids. The total look and experience was beyond my expectations. Braids neat. The kid said there was no discomfort and Shakeira gave her breaks in between. Shakeira gave recommended treatments for upcoming appointments, but honestly look no further. The hype is well worth it. Glad I found them on Instagram.

I am truly appreciative that I found this braiding shop. My hair grows faster, and I have minimal…read morebreakage or pain. They are very talented and I am glad I found this salon.

These Ladies are the best. The salon has a sweet atmosphere and their work is beautiful each time I…read morego. They take you at your appointment and you feel at home. Bisi and Success are the best. So if you want your braids done right give them a call at 404-919-0327 you want regret.

Unprofessional - paid my deposit and Emoni booked my appt before opening, did not show up, and sent…read moreme to voicemail several times. I just wanted a silk press

Be prepared to wait even though you have an appointment time and the prices are on the higher side…read more My only expectation for this appointment was to be on time and to leave on time (with everything done the same day). My personal experience: I recently relocated to Georgia and I was looking for places to go and figured I would try the HairLoft because I follow them on Instagram and they had an available appointment on Tuesday, January 2, 2024 at 4pm so I booked right away (keep in mind this was my day off from work) I booked with Dee short for DeAndrea because I didn't understand what Level 1 or 2 meant on the website and the website did not explain this so I picked randomly (this could easily be fixed with a short definition or years of experience put by the stylist name). My appointment time according to the confirmation from the salon was 4pm-5pm (VERY IMPORTANT) this was for a Silk Press +Hydration Treatment +Haircut. Cost $160.00 for a level 2 stylist (still not sure what that means). I only left a $10.00 tip because well keep reading.... I arrive to the salon at 3:30pm because traffic is terrible here and I wanted to make sure I made my appointment time. I'm taking back to the shampoo bowl right away and on my way to the shampoo bowl, I am thanked by the stylist for showing up early to my appointment. By 4:20pm I am washed, had my hair treatment, and my hair blown out ready to go into the chair for the haircut and silk press (the salon had at least 3 shampoo girls and they rotated with blowing out the hair). I'm thinking this process is so efficient until 5:30pm rolls around and I'm still not in the chair (no one communicates anything with me about running behind). I see another client in front of me and I have to leave at 5:45pm because I had to be back home, keep in mind my appointment time was from 4-5 (I have the email confirmation sent from the salon). So I tell the stylist I have to leave and be back at my house by 6:15 (the drive from my house to the salon is 30-40 minutes depending on traffic that day) and she asked if I could come back later that night, or tomorrow Wednesday, January 3, 2024 but I already had something planned because my appointment time was from 4-5. The only day I could come back was Thursday after work (I get off at 4pm and traffic starts to get bad here around 3pm). I am told to come back Thursday after work at 4:30 so she can finish my hair. So I pay for my service that I did get (wash, hair treatment, and my hair blown out). I was told not to put any product in my hair so I went to work with frizz blown out hair. I arrived back at the salon on Thursday at 4:30 on the dot for the cut and silk press but tell me why another client is in the chair after I was told to be there at 4:30. The kicker for me was they went outside to take pictures for Instagram and I've been waiting since Tuesday to get my hair finish. At this point I'm so over this lady and place. I finally get in the chair at 5pm. The inconvenience overshadowed anything this lady could possibly due to my hair. I'm finally done by 5:30 and this lady has the nerve to try and take pictures of my hair :/ completely done-the audacity. To Management: The point of running a successful business is to get customers but also retain them (this is not the way). If you are paying 3 shampoo girls and the appointment times are still not being met- something is flawed with your business model or the people you have working for you. A friendly disclaimer on your website about the wait times or just someone communicating to clients that the stylist is running behind would go a long way. I hope this helps anyone who recently moved here and looking for hair places.

Let me start by saying that I was disappointed with the price increase to $40 (deep conditioner is…read moreextra). I typically go to Norcross and pay $25 and I'm natural (no relaxer). The $15 price difference adds up because I get my hair blown out weekly. That said, Greenbriar is a short drive and on weekdays you can get in and out pretty quick. On a Monday night I was in and out in about 90 minutes, which is record time for a wash, detangle, condition, roller set and blow out. This is my second time going to Videa. I was skeptical at first because I saw flat irons and IMO "real" Dominican shops don't use flat irons. But Videa does and excellent blow out without flat irons. The shop is clean and connected to the gas station. There is ample parking either at the gas station or behind the shop. I've only been twice but most of the AA women who get their hair here have long, healthy real hair...which says a lot in Atlanta...weave capital USA...not throwing shade...just saying it's nice to see real, healthy hair... In conclusion, while I would prefer to pay Norcross prices, I'm willing to pay a little extra for the time I save getting my hair done at this location.

I came to the salon on a walk in basis and literally should have walked right out. For anyone who…read morehas natural/coils hair, the priority is not " healthy hair" for you. I requested a service to tighten up my install, with some leave out that needed to be blended with a kinky straight texture. From the beginning, there is no welcome or customer service etiquette. You are shuffled to the shampoo bowl, washed and conditioned, and roughly pushed to get your hair combed out and roller set. As another woman commented, with coily hair you must detangle gently and from the bottom up. That wasn't done for me. Next you are under the dryer an absurdly long time, not checked in with, no offer of water or anything. The blow dry and style has no regard for preserving the integrity of your natural curls, as I have discovered my leave out is basically bone straight now. Not to mention, I heard my stylist mentioned while looking at my hair, "mala" in Spanish meaning, "bad". Sadly, my hair appeared nice, but it is heat damaged, and I was charged entirely too much for poor treatment. I owe it to myself to warn you, especially if you have coily textured hair, this is not the place for you! Translated: Acudí al salón sin cita previa y, sinceramente, debería haberme marchado de inmediato. Para quienes tenemos cabello natural o con textura muy rizada (*coils*), aquí la prioridad no es la salud del cabello. Solicité un servicio para ajustar una instalación de extensiones, integrando una sección de mi propio cabello (*leave-out*) con una textura tipo *kinky straight* (rizado estirado). Desde el principio, brillaron por su ausencia la bienvenida y la cortesía básica de atención al cliente. Te llevan rápidamente al lavacabezas, te lavan y acondicionan, y luego te empujan bruscamente para desenredarte y ponerte los rulos. Como comentó otra clienta, con este tipo de cabello es fundamental desenredar con delicadeza y de abajo hacia arriba; eso no se hizo en mi caso. Después, te dejan bajo el secador un tiempo absurdamente largo, sin supervisión ni ofrecimiento de agua o cualquier otra atención. El secado y el peinado no tienen en cuenta la preservación de los rizos naturales; de hecho, descubrí que la parte de mi cabello que dejaron suelta ahora está completamente lisa por el calor excesivo. Por si fuera poco, escuché a la estilista decir la palabra "mala" mientras examinaba mi cabello. Lamentablemente, aunque el resultado visual parecía bueno, mi cabello sufrió daños por el calor y me cobraron una suma excesiva por un servicio deficiente. Me siento en la obligación de advertirles: especialmente si tienen el cabello con textura muy rizada (*coils*), ¡este no es el lugar indicado para ustedes!