I took my jib in to have the UV panel restitched in late March. I was told that I'd get a call in a…read morefew days with an estimate and that it should take 2 weeks. Having heard nothing after 2 weeks, I called and began a looooong series of leaving messages or "mailbox full" messages. Finally got Chuck who said he'd get back to me. He didn't. Said he left a message. He didn't. Got him when he was away from the office and he said he'd get back to me. He didn't. Finally went in and the tech asked if Chuck had sent an estimate. At this point he had. Tech said it "isn't in the system". Sheesh. Finally got my sail back the Friday before Memorial Day weekend. I'm giving him 2 stars since the work was OK and the price reasonable. Customer experience was frustrating and poor.

we were passing thru Annapolis on our way to Maine and our sacroficial cloth on our jib needed…read morerestitching, Chuck answered the phone, gave me a day 3 days out that he could squeeze us in. Picked the sail and returned in 24 hours all fixed. we can't thank them enough for the fast quality service!

A day after purchasing my yacht from Yacht Brokers of Annapolis the engine blew and needed a…read morecomplete engine replacement then, I came to find out all of the windows were rotted out because they had been leaking for so long. I was unaware I was purchasing a fixer-upper and thought this boat was ready to go. I have received zero help since the day I left and all of these problems have just fell on me. I feel defeated still but there is no way I could have know any of this and would expect them to stand behind their product or at least try to make it right. Wishful thinking I guess?

When we decided to move from Baltimore to the Delaware shore, we resigned ourselves to ending our…read moreforty years of cruising the Chesapeake in larger boats. But the boat bug bit us once again and we bought a Grady White 285 to use here so we could once again enjoy getting back out on the water. Since we're not fishermen, we soon found out that there was not much for us to do by boat in this area, so after a few years we reluctantly put our boat on the market. Matt and Deanna were referred to us as the best brokers in the mid-Atlantic area, and after our experience with them, we'd definitely agree with that opinion. Every aspect of the sales experience was handled extremely professionally, and each piece of advice Matt gave us proved well worth taking. I've bought and sold many boats over the years, and this experience was by far the best one ever with any yacht broker I've ever used. From the decision about pricing and sales strategy all the way to the final paperwork and settlement process, we felt that we were very well represented at each step. We would wholeheartedly recommend Yacht Brokers of Annapolis to anyone looking to buy or sell a boat. They outshine their competition in every way.

I had previously visited the Westin hotel in Annapolis on business in 2016, but not the Annapolis…read moreHarbor Boat yard. This was my first time here at the Annual Annapolis Powerboat Show, at the Annapolis Harbor Boat Yard, which was great. More about the Annapolis Powerboat Show after I post this review. Downtown parking near the Annapolis Harbor boatyard was limited, therefore I parked at the United States Naval Academy's stadium parking lot for $20. After parking my Audi we boarded the yellow shuttle school bus and departed in a couple of minutes. Shuttle school buses operated frequently between the U.S. Naval Academy's stadium parking lot and the Annapolis Harbor BoatYard where the Choptank restaurant and Powerboat Show were located within a short walking distance. We arrived at the harbor boatyard just prior to noon. We reserved our 12 noon lunch at the Choptank restaurant on OpenTable. See my separate prior Choptank restaurant review. After the Powerboat show we returned to the shuttle bus pickup area. After waiting a couple of minutes the shuttle bus arrived and we returned to our parking lot. Overall I was pleased with my second visit to the historic capital of Annapolis and our first visits to the Harbor Boat Yard and the Annapolis PowerBoat Show. More to come regarding our tour of the Annapolis PowerBoat Show with pics and videos. We will return to this historic Annapolis and the Annapolis Harbor boatyard.

Shout out to John Norton at Annapolis Harbor Boat Yard. I reached out to him to determine if my…read moreboat could accommodate a Seakeeper system. John went above and beyond to answer all of my questions. Greatly appreciate his experience, wisdom and time, as he carefully took me through the steps necessary and modifications that would likely be required for my boat. Have yet to have the work done but do have a high comfort level with John and AHBY handling the work.

I just bought a boat at Tri-State Marine in Annapolis. I had an incredible experience with Ron…read moreYoung, the salesman. I had many questions and Mr. Young answered them all with just exactly what I needed in a boat. These people do great work, sell, and deliver great boats. The way they prepare a boat for delivery is well beyond what I expected. I feel so good about the boat I bought, and having them maintain it in the future.

Bought a brand new Grady white from them last year and upon closer inspection the boat actually had…read moredamage on it. I didn't notice it on delivery but the pictures I took on delivery day show that it was already there. Someone knew this at tristate and they totally bamboozled me. That is shady business practice!

I kept my boat at Bridge Bay Marina this past summer. I gave notice on September 30, 2019 and as…read moreof December 21m 2019 I'm still waiting for my deposit check. It supposedly was going to go out on December 1st. They are so totally unorganized and even after driving 26 miles there twice they still can not tall me when I can expect a check. I would dock my boat anywhere but at Bridge Bay!!!!!!!!

I had only stored and bottom painted my boat there in the past. This year I gave them a try on some…read morework on thru-holes, leaking hatches and electrical. Very happy with the results and the fair pricing. Scot and Eric kept me informed and met my many changing needs.

The experience was great from start to finish. I mostly dealt with Keegan and he was very helpful…read morewith planning to helping work through minor issues on the boat. The boat, Lily Rose, was a beautiful, new Seawind 1170 catamaran. Keegan, and his colleague Ralph, really helped make our bareboat charter great.

Chartered a catamaran for a week in Nov 2024 from Sailaway Key West. Booked in March…read more Unprofessional outfit: boat we chartered was not available, but an on paper good alternative was offered. Then the price of the crew was increased. Excuse was that the person who we booked with in March was no longer with the company. Lot of work to redo all the work we had done in March to find the charter we wanted - anyone who has tried to book one knows it's much smoke and mirrors, the same boats are rented out by different outfitters, everything is a little different between each and it's hard to get a full picture of total cost, and to compare apples to apples and not something else. Document every conversation and detail of what you agreed upon with Sailaway (or any other company) or they'll change the game. Arrived in Key was as agreed upon. Boat reeked of sewage. Captain had been on the boat for ten minutes several days before our charter, that's it. Said it reeked then too, but didn't do anything about it. Captain had almost no contact with Sailaway, it was the first time they worked with them. Captain ended up calling marina engineer and it turned out that half of the boat had not been pumped out. Additionally, the captain's cabin bathroom was broken, and the toilet didn't flush. You can imagine. It all got fixed but it was a stinky hassle and we started our charter several hours late. Sailaway overcharged us in their electronic system and ghosted us upon repeated request to resolve. Jennifer, owner of the company, acted unprofessionally and winged it to provide a charter boat and an ok but inexperienced crew she had never met, nor taken the time to get to know. It came out all right by helping out on the fly, but Sailaway was disappointing and there was no communication with, nor support for the crew from them either. The situation would have been salvageable if Jennifer had responded to our emails and calls to resolve the issue and accept feedback as we asked her to do. But she didn't, which leaves us with a bad feeling about her and her company.

I've purchased 2 SeaHunt from WRM. They are a very professional group, sales and services. They…read morehave supported me on the sales and the services. I highly recommend anyone who is looking for an outboard talk to them.

Wye River Marine is the absolute best when it comes to customer service! From accommodating all of…read moreour boat service needs to sales! They even came to us when we had a roadside emergency with our boat trailer!! We have been loyal customers for almost 7 years and have purchased 2 boats and I always recommend them to friends and family.

Fawcett was my go to marine store. No More. Be very careful what you buy. It is not clear what…read moreis returnable. I made a purchase assuming it would be returnable if not correct. Not the case. Thanks a lot Fawcett. I will not return either. Shop Fawcett - but buy online.

Absolutely horrible. They sold me a used dinghy with the wrong title. After 9 months of hell, I was…read moreable to find the original owner and get the title in my name. I also purchased a new Tohatsu outboard that had a terrible vibration. It took months and countless trips to the shop in order to get them to replace the motor.