The good is that i had 6 star results with Caroline for Botox last August, so i went back in…read moreNovember. Caroline was no longer there. I went anyway, on their recommendation, a few days ago. My results were less than spectacular, and i have a NEW forehead wrinkle i had never seen before! I called today and spoke (i should say, listened, as she kept speaking over me) to Devin, who told me that Botox takes 2 weeks for one to see any effect. Anyone who has had a successful Botox treatment knows that this is not true. When Caroline treated me, i saw immediate improvement in the eyebrow area. I finally gave up, as Devin put me on hold, talking to various people, and i realized that i had spent almost $750 in vain, as no one was concerned that i was not pleased with the results. i asked several times whether they would offer any corrections, and was told to call back in 2 weeks. This was very disappointing, as i have previously had a positive experience at Skin Spirit in both California and in the Maryland area. I wish i could give a better review, but i was very disappointed in the customer service after treatment.

Excellent experience. Clean, beautiful, friendly staff. Super pro! I enjoyed my facial and will be…read morereturning in the future.

Everyone is so welcoming, friendly and attentive! Laser has changed my life! I love that the…read morepackages never expire and you can go as many times as needed!

I love love love this place! The team is amazing they always make sure you're satisfied with your…read moreresults. Being in a clean environment is a must and both locations I have been visited are beautiful and clean. Sasha at annapolis is THE BEST! If you're interested in trying laser hair removal I would 10000% come here!

Best boutique spa around. Noreen is so down to earth, an expert in her specialty and kind. My eye…read morebrows have spent the past few months growing out after years of improper tweezing. Noreen has helped rejuvenate their shape!

Five enthusiastic stars! Brow wax and facial simply cannot be beat in Annapolis! I've never…read morepersonally had any other services, but I'm sure those are as well! Beth makes it so easy to schedule, and her calming nature makes her nothing short of AMAZING!

Brooke is the best! Been going to this place for years and they are great. They use soft wax which…read moreI appreciate. The store is very cute and welcoming. They also have free snacks and water.

I have come to this location a few different times when my location wasn't available with…read moreappointments. Yes it was typically my fault for booking late but they were able to squeeze me in. You don't realize what a relief and blessing it is to get a last-minute appointment. Their work is always consistent almost no matter which esthetician is helping me and I'm appreciative of that. The inside is always cute & dainty.

Quiet Water Esthetics laser hair removal has done wonders for me. I have had laser hair removal…read moredone elsewhere with no success. Finally, this laser worked! Thank you, Heather!!

Very helpful, very knowledgeable, soothing atmosphere. She is very professional and knows a lot…read moreabout skin care. One of the best estheticians in the area

So I had my nails done yesterday and HATED them. I cried and didn't know what to do. I don't…read morenormally get manicures or tips bc I bite my nails! But I wanted them to be "natural looking"! The nails were too short and shaped funny. I called today and explained how much I Did not like them and she had me come in/have them completely redone. (See pic). She was kind, understanding and not awkward. I really appreciated her making it not a big deal and re-doing it (took over an hour) THIS is good business and why I will be back

Horrible experience, not nice to my 82 year old mother. Spoke to her like she was a child. Cut me…read moretwice and didn't say anything. We have gone here before but will not return.

This was my first time at Even Keel, and I received a facial. I was impressed with how clean and…read morebeautiful the spa is and how friendly the front desk staff was. My esthetician was professional and did an amazing job!

Sharon is absolutely incredible. I'm a hairstylist and she completely has changed my posture!…read moreHighly recommend!!