So I had my nails done yesterday and HATED them. I cried and didn't know what to do. I don't normally get manicures or tips bc I bite my nails! But I wanted them to be "natural looking"! The nails were too short and shaped funny. I called today and explained how much I Did not like them and she had me come in/have them completely redone. (See pic). She was kind, understanding and not awkward. I really appreciated her making it not a big deal and re-doing it (took over an hour) THIS is good business and why I will be back read more

Poiana NailSpa - Dip + tips - Nail Salons Near Me - Annapolis, Maryland

Horrible experience, not nice to my 82 year old mother. Spoke to her like she was a child. Cut me twice and didn't say anything. We have gone here before but will not return. read more

The service was great, the nails are bad. They didn't even cover my nails with topcoat all the way leaving them looking messy. My nail beds hurt from cutting. Do not recommend and will not return especially for the price when I could have done the same job myself. No wonder it is empty in there. read more

Always ask for Melissa if you go there. I have had a pedicure twice by a young man who has done a subpar job- messy and looks like a child painted my nails. read more

Never going back. My toes hurt so much and it's so expensive. I want my money back. The lady was rushing me too. read more

Poiana NailSpa - Never going back to this place. My toes really hurt so much now. - Nail Salons Near Me - Annapolis, Maryland

Pleasantly surprised on how well the pedicure was. There is plenty of parking and decent inside. The inside could use a spruce up but the ladies are kind and efficient. I plan to go back and use them again! read more

Literally cut my toe nails down to the nail bed. It looked botched. Didn't need to go to a salon to have my toes look like this. Was too afraid to let them touch my hands. read more

Poiana NailSpa - Nail Salons Near Me - Annapolis, Maryland

The polish was uneven and not well done with polish left around the nail. My cuticles are uneven and will undoubtedly cause the gel to lift. I asked for matching polish but the pedicure color is a nude grey and darker whereas the manicure is a brighter pink color. read more

Poiana NailSpa - Nail Salons Near Me - Annapolis, Maryland

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Danny did my pedicure and manicure and it was awesome! He wasn't very chatty which was ok for me. There was no wait time upon arrival and the salon was extremely clean. Unfortunately my best friend had Tiffany who was extremely chatty and overall rude. If we make our way out to Annapolis again we will try to avoid her altogether. read more

Poiana NailSpa - Nails by Danny - Nail Salons Near Me - Annapolis, Maryland

I have been getting nail services from Poiana Nails for several years, usually with Tiffany. I highly recommend the salon. They do detailed manis, pedis and gels with a range of options, at reasonable prices. This is a friendly owner-operated salon where regulars are greeted as family. They strictly follow COVID safety restrictions. read more

Poiana NailSpa - Nail Salons Near Me - Annapolis, Maryland

Sloppy gel manicure. Only lasted 4 days before the polish started to peel. I won't waste my money at this salon in the future. Two stars because the salon is clean and airy. read more

By far the worst gel manicure I've ever had. I actually love this place but I typically go to the same stylist : Tiffany. They have great options and and she is super nice, but CHILE this man! It's like night and day. I wanted to switch my polish, before he even put anything on my nails and he HUFFED AND PUFFED AND GAVE ME ATTITUDE. Then he knocked into two of my nails and tried a quick fix. WRONG. Now they look like a more goopy than a lava lamp. LASTLY, the paint started coming off bc in the midst of his quick fix, he didn't seal the side. I still love Tiffany bc she's awesome but I highly recommend that you do NOT....DO NOT go to "Batman" i.e., the older gentleman. I'd give the place a 5 because of everything else, but seeing as how this is THE WORST experience I've ever had, I'll have to go to 2. read more

Poiana NailSpa - Bubbles and bad quick fixes. I've only had them for 2 days and now I have to pay even more to fix them. - Nail Salons Near Me - Annapolis, Maryland

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Clean, caring and professional. I have been going to Danny and Tiffani for years but you can't go wrong with any of the team. Simply the best! read more

Very nice looking place to sit for service. New to the area so I decided to try this place out. Went in to get information the first person I spoke with was plain but answered my question. Left came back and asked for a full- set Gel Powder with Gel Polish and a Pedicure with regular Polish. The price was not a issue ($75) for a good service but for this location it's not the case. My pedicure went good and felt pretty okay no complaints. But I would suggest they need more lighting because my right big toe was cut too short and very slanted a couple other toes were too just not too my liking! As far as my nails i like the color, but are hurting when I got home from being filed to hard. A burning sensation. Also I got a cut from the drill. My thumb nail is slanted, one index finger is edge more than the other. Check out my youtube channel for more details and on my next review! - Breezzus Bree read more

Poiana NailSpa - Nail Salons Near Me - Annapolis, Maryland

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This was the worst nail experience my friend and I had ever had. They rushed us and our nails, made us feel bad and uncomfortable, and hers turned out to be very ugly! Mine are mediocre for a pricy job.... we definitely won't be coming back. read more

Never again. I came in yesterday in for a french manicure. The women who I believe is the manager started by removing the polish and filing my nails. About 5 minutes into the manicure she had a second staff member take over. Despite a good effort and some attempts at correction, the polish was sloppy and just didn't look good. Not only was there still old hot pink polish around the edges of my nails, some of the white tips were uneven and there was white nail polish on the sides and pads of my fingers. Some of my nails were filed flat and others were rounded. When the staff member who painted my nails left in a hurry, I politely apologized for the inconvenience and asked the manager (who started my manicure) if anyone could fix my nails. The manager asked me which nails I wanted to be redone. As I attempted to show her, she began complaining that I was pulling my hands away and was making it difficult for her to remove the polish. When applying the new polish she began vigorously twisting my fingers and told me that it was my fault that the polish was messy because my fingers were too stiff. She condescendingly said that if I relaxed my mind then my hands would relax too. She then proceed to tell me that it was my fault that all of the hot pink polish didn't come off because I didn't allow them to cut more of my cuticles. The list of sarcastic and passive aggressive comments goes on...... The customer service and basic people skills are seriously lacking. The manager is just not a good person, I can only imagine how she treats her employees. This salon gets 1 star because once she redid the manicure my nails did look nice, but its too late they have lost my business. read more

Excellent services from Tiffany. My nails are sensitive. I got a gel manicures and I was really satisfied . 100% recommendation.

My favorite nail salon in Annapolis. The quality of manicures and pedicures is great, and it's affordable. Everything is clean and well organized. The staff isn't very chatty but they're very nice and very efficient. read more

Just a waste of my money. Definitely not coming back EVER I'm soo pissed. For a pedi and mani $98 before tip and I tip them $5 and that was generous of me because they did just a horrible job. The guy that I got was the older man and he was soo rude and he was making my nails soo thick and when I told him to make them thinner he gave me attitude. The worst costumer service I have ever received. I felt rushed, uncomfortable, and not relaxed at all. If I could give it a zero starts I would. read more

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I love this place. Tiffany is the technician I prefer and I'm extremely happy whenever I go there. Thank you Tiffany for making the time spent here a pleasure! read more

Love this salon to get my nails or pedicure. They have one of the cards that you can get stamped every time you go so you can earn money off if you continue to visit. Even their basic pedicure and manicures are detailed and do skimp on anything. read more

My first and last time at this salon. I was a walk in for a regular manicure and was seated with a practitioner who couldn't communicate with me at all. She cut my nails too short and filed one nail so hard that I bled. I was disappointed with the entire experience. I mentioned to the receptionist on the way out that I had been cut and asked if it was an antiseptic that had been applied. She said yes and apologized. Communication is important between the customer and manicurist and it was absent. read more

My friend and I came here for a girls day and they sat us all the way on different sides from each other so we could socialize with one another.The lady my friend had was really rude to her and the man I had was very kind but he rushed my nails and they were uneven. They are already becoming loos me and he needed to add another because my nails are see through.I will not be coming back! read more

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Really disappointed in this place. While the environment is clean and welcoming the staff most definitely are not! The technician I was working with rolled his eyes and huffed when I pointed out that one of the acrylic nails he had applied was obviously crooked. A quick fix, but he refused and blamed the issue on "my cuticles". Not at all surprised that the polish on both my pedicure and acrylics chipped within a few days time. Stay away! If you must go, avoid getting the old man. read more

The pedicures here aren't very good. It wasn't awful, but my feet were in the water for like 6 minutes max. Everything was extremely rushed. I'm not sure if it was just the technician but this was my first and probably last time visiting this salon. read more

Received the Milk & Honey pedicure and a gel manicure, all by Danny. He did an excellent job from start to finish! Had a wedding to go to the next day and my nails complimented my dress perfectly. It's been a few days now and my nails still look incredible! Very happy with the service! read more

Poiana NailSpa - Gel Manicure by Danny! Love it! - Nail Salons Near Me - Annapolis, Maryland

Very nice nail salon. Staff are very friendly. The place is clean. I will certainly be back

I love this place, I went back to having SNS and just went back for my repeat visit. I saw Cindy and she was fantastic! I love that the staff take notice of small things, for example I was in two weeks ago with my daughter and was asked how she was doing as well as asking what color I chose this time. I used the same color previously (Sheer Blouses #18) anyhow one of the gals noticed and she even mentioned that it was my previous color. We had a bit of a laugh over it even more so when I said that I promise to pick another color next time. I love that it's like a "girl friends" atmosphere and I can't wait for my next visit. read more

This salon was highly recommended to me. As I am from out of state, I gave it a chance. It was not clean, or relaxing. The instruments they used where not fresh, and the woman just threw it back into the storage compartment when she finished using it (this made me want to walk out but I did not want to cause a scene). The nail technician was hasty and I had to ask her to file my nails better. I was very disappointed and will not be returning. I would not recommend this salon to anyone. read more

LOVE THIS PLACE! Great service, even during Covid! Everyone there is nice and accommodating to your needs. I can always make an appointment that goes with my schedule. My nails always look great, and prices are very reasonable. Especially love Tiffani, she's great! read more

I wouldn't go any other place! Greeted at the door with a smile by Tiffani and Danny. Spa chairs and water ready for our pedicures all we need to do is select a color. Friendly conversation with our technicians as they work diligently and carefully!! Customer Service we received is by far the best around! read more

Worst ever.!! I went in for a gel polish change. It began with soaking my fingers in rubbing alcohol, that lasted a good 15-20 mins. She came back and realized I had a gel overlay and she pretty ruined my nails so I needed a new acrylic to be applied. (Mind you I was getting talked to as if it was my fault she didn't know I had acrylic) maybe I should have said something as well but anyway in the result of this my pinky nail came off (the tip not real nail). Their idea of a quick fix for that was not applying another tip but to simply to stretch the acrylic in the shape of a nail which is ugly and not becoming. He rushed thru painting my nails, so the next day I take a shower and already my polish is chipping.! I never had this type of nail work done and I should have left in the middle when he tried to MacGyver my pinky nail but I just waited it out. Bad idea and never again.!!! read more

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This salon is terrible, the first time I went it was great but I just went and the lady ripped me off, I asked for $20 acrylic fills and I do not know the difference between gels and acrylics so when I got the bill for 45!! dollars I was beyond pissed. She took advantage of me, gave me a terrible nail job. Hurt me when shaving down. My nails are thick and there are air bubbles and I​ am so flabbergasted right now by how rude the manager was to me. NEVER come here it is terrible. And I got no refund just was used. read more

Poiana NailSpa - Worst nails EVER!! Ripped off too! Was told &20 and charged $43 - Nail Salons Near Me - Annapolis, Maryland

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Service is hit or miss, several employees are short and rude, overall negative experience with this salon. I have gone to them on and off for over a year, convincing myself that the convenient location was worth the hassle. That is no longer the case. I've now had to return twice for fixes due to poorly applied gel polish and being met with rude remarks by the manager, Tiffani...I will move on but caution others considering this salon. I've never left a poor review for an establishment and do not do so lightly. read more

Ask for Tiffani. My husband and I went to Poiana in June for wedding/honeymoon prep and he's been talking about going again ever since. My gel polish for my mani and my pedi lasted forever. I also had a gel manicure. I typically keep my nails all natural because of the damage I usually experience when getting a gel manicure-- Tiffani did not "over do" it at all, I was thrilled. I thought they prices were very reasonable, as well. read more

Amazing service, they were very caring. It was very clean I loved the aesthetic of the place. The wait isn't long at all the staff was kind. I got the gel manicure with the mint spa treatment and gel pedicure, my feet feel like I'm walking on clouds. All and all my nails came out beautiful, while having a great time. Definitely will be coming back soon. read more

After visiting 5-6 times, I have to report that this place is substandard. On my most recent visit, the nail tech barely filed my nails leaving then an uneven mess. Then she was busy texting while simultaneously pushing back cuticles which led to her missing the cuticle altogether and pushing back my skin. I've had one visit with service that was slightly above average but have not since seen that employee again. read more

I am in LOVE with this salon..... Beautiful place, very relaxing, very friendly staff. I had the best mani/pedi here, all while enjoying a glass of complimentary champagne. I felt like I was somewhere else. Lucky, my nail technician, was AWESOME. He did an amazing job on my nails, and was the nicest guy....! I came in amazingly stressed, left floating on clouds. I don't think I will ever go to another salon again. My nails have found their home. Thanks Piona Nail Spa!! read more

I had a few friends recommend this salon to me, so I thought I'd give it a try. First impressions were positive...clean salon, friendly staff. I went in (w/o an appt.) for a gel manicure and was immediately seated by a gentleman who removed my old gel polish and my manicure was taken over by Tiffany. She asked me about length and because my nails were fairly long, I asked her to trim them just a little shorter. It wasn't until after my nails were finished that I noticed how uneven they were. The nails on my right hand were noticeably longer than my left, some nails were filed crooked, and they were much shorter than I'd asked for. I pointed this out to her, so she filed down my left hand, but failed to round them off as she'd done on my right. I was afraid of how much worse they'd look if I asked her to continue, so I decided to file them myself later. Also, I had never been cut so badly during a manicure. While trimming my cuticles, she nipped the skin beyond my cuticle - I had a small gash that wouldn't stop bleeding until she applied antiseptic. Although she was very kind, this was probably the worst manicure I've received. She wasn't rushing through the service, so I'm unsure what caused the mistakes. I'm led to believe it's a lack of skill. I really wanted to like this salon, as its location is convenient and I liked the atmosphere. However, after this experience, I won't be back. read more

Awful customer service!!! I wanted to get a gel manicure and after 20 minutes of sitting there, I ended up just asking to get my previous gel manicure taken off so I could get them done somewhere else. The employee was extremely rude and did a terrible job just taking off my polish. She spent less than 5 minutes taking off the polish (peeling/scratching my nails) and then charged me $12! Unbelievable. read more