I highly recommend Will and Nicholas for your I.T. issues. They are both very knowledgeable and…read moreprofessional. Will charges by the hour so you get exactly what you need - which is a great business model for individuals with I.T. challenges. I had the unfortunate experience of opening a evite dinner invitation attachment on an email from a known acquaintance which turned out to be a Remote Access Trojan (RAT). I tried several times to clean my hard drive with Nord VPN Threat Malware and Malwarebytes programs which found nothing. A backdoor was established on my laptop and I could see the intruder's mouse pointer navigating throughout my laptop while my mouse pointer was disabled. The only solution to stop it was to sever the internet connection. The issue persisted for several days when I would reconnect the internet. The intruder wasn't always present but I could see when they were. The intruder got into my Google password manager, Quicken account and attempted to make Amazon purchases. I was running out of airspeed and ideas and recognized that I needed professional assistance. I researched locally for an I.T. firm and found Will Get IT Done. I met with Will who examined my 7 year old laptop and he recommended I simply replace it as the cost to wipe it clean/replace the hard drive and reload would be comparable to a replacement. Although working just fine prior to the intrusion, given the age of my laptop I took Will's advice and purchased a new laptop. Will and Nicholas transferred all of my clean files from the old to the new laptop in their lab leaving the RAT in the old hard drive. I am now back in great shape. The total cost was well worth it for the peace of mind. If you need any I.T. assistance do not hesitate to give Will and Nicholas a call. They will deliver!

Jonathan, I am so sorry I didn't write your review sooner. You are undoubtedly one of the best…read moretech support persons I have ever met. Your knowledge is incredible from computers to printers and even televisions. You are also so patient with non-tech people such as myself. Soon (I know I say this all the time) I will be purchasing a new Mac and you will be by my side or at least on the phone. Thank you for all you do for me. Without you I would be throwing this Macbook out the window. Judi Jones, Annapolis

I called IQ Computer Services when my work email crashed. I'm a independent consultant and can't…read morework without email. Marcus came the next day and spent 3 hours fixing the issue. It wasn't inexpensive but worth it! I would use them again.

Be aware! Scammers. Zero stars I called this company for…read moreservice my computer. I was negotiating, asking for pricing. Marcus agreed 150 flat fee to repair my computer lap top. Once I arrived to drop off my computer in Glendale MD, that (btw it not business but house). The man asked me to pay a $49 deposit. After one week that my computer away for me I receive a call from them telling me they will start diagnoses my laptop and let me know the total amount. I requested to cancel the service because I received a flat amount of $150 And I requested to come by to pick up the laptop. I haven't get my computer diagnostic or any file or document show diagnostic on my computer I haven't got any paperwork. I still haven't received my $49 deposit back None of their numbers answer my calls They try to get away from here without give the deposit back. They totally scammers. Trying to rip off an up-sale costumers the bad way. Now I need to run after my bank and look after another computer services provider.

Very happy with Lyle's service. He helped diagnose what was eating up my storage on my iMac (and…read morequickly too). I will call him again for any future issues.

The only thing I can say is left message on the January 15, 2022. Still waiting for a return call…read moreon the 19th to see if he can fix my problem.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

I took in a computer that wouldn't open the os. I don't know much about computers. I just use…read morethem. He explained what problems there could be. Explained what costs could be. Asked for my budget. Asked for permission every step of the way to fix the problem. When he got it up and running, had me come in and sit with him for about an hour while he tweaked the computer for my use and made sure it would continue to work for me for years to come. I am very impressed with his knowledge and service!

Abdel just upgraded my PC processor and RAM. He installed Windows 11 and did a bunch of…read moremaintenance, too. This was the third time I've used his services, all with great results. He's got terrific expertise, plus he is professional, friendly, responsive, and offers fair pricing. In fact, he did a bunch of extra stuff to improve my PC for free. Plus he explains things very thoroughly. Clearly, he takes pride in offering excellent quality work and support. I recommend PC Tek highly!

I have been working with SMART for over 10 years. I have seen staff come and go. The mission…read moreremains the same--get it done right the first time. I can always count on Cody Swartz to come through for me. Grateful for an awesome team of IT support staff.

we have used many IT companies in the past, most last about 3 years until something goes bad. we…read morehave been using pc repair for probably 8 years and they are super attentive and do a great job with new installations and maintenance. will always explain the how or why. many others call to get our service, i always say no thanks, my internal IT guys are pc repair.

PC Repair has been our provider of choice for many years now. Its great to have a provider who can…read morehelp over the phone or in person. We never have to wait long for service.

Ricky responded quickly and was able to come same day to fix my laptop. Very polite and…read moreknowledgeable! If you need a computer/laptop fixed he is definitely your guy!

Ricky responded in person about an hour after my initial contact regarding a tv with a black…read morescreen. He determined that it was the backlight that had gone out and gave me some options. Short story, we're going to get a new tv - cheaper than repairing. Still, I appreciate his responsiveness, field knowledge, and professionalism. Highly recommend.