One of your drivers unfortunately was being very reckless and aggressive to the point where they…read morethrew a rock at my car because he didnt have time or space to merge in front of me on the road going 45 mph. I called the company to let them know one of their workers were being dangerous on the road and felt like they just refused to believe the situation ts pmo

2 of these drivers drove 2 separate vans. They traveled eastbound on I-70 from Silverthorne to Exit…read more247 (Evergreen) while occupying the left lane THE ENTIRE TIME. The 2 drivers even went as slow as 55 mph. They stayed in the left lane exclusively for over an hour. Their slow pace caused a backup of more than half a mile, preventing other vehicles from safely passing. Both trucks demonstrated inconsiderate and unsafe driving behavior that created unnecessary congestion and frustration for numerous motorists. I would not trust them with my glass needs when they show such disrespect for so many drivers.

I did not have about appointment, I just walked in with a chipped piece of glass. They cut it down…read morefor me perfectly while I waited less than 5 minutes. Super nice and very helpful.

Fantastic customer service, professional office staff who seem to enjoy what they are doing and…read morework well as a team. I tried just about every glass shop in the Denver area to replace glass in a full view wood door. Ken Caryl Glass is the only one that didn't gouge me and quoted and sold me the glass and install for 70% less than any of them. So glad I found them, I'm now a lifelong customer.

I requested a formal contract from Gravina's for a full-frame window and sliding door replacement…read moreproject. The sales rep, Mark, provided a detailed itemized quote and answered initial spec questions promptly. When I mentioned that another vendor's quote was significantly lower and asked for a formal contract to compare, the rep declined to finalize the contract or calculate exact measurements unless I first shared the competing company's proposal. I explained that I don't share competitor quotes with any vendor, as a matter of fairness, and asked again for Gravina's own formal contract with their best price. I followed up twice over the following week, including a specific deadline for the contract, and received no contract or further response from the rep. I then forwarded the full email exchange directly to the sales director so the company could review it and respond if they chose to. That email also went unanswered. The initial consultation and product information were professional. However, despite being a ready buyer and giving the company multiple opportunities to follow through, I was unable to get a final contract at any level, and ultimately went with another company that provided a complete, firm proposal without conditions.

I would love to be able to give zero stars…read more I will not be recomending Gravinas to anyone I know. We needed to get a quote for a couple of windows that needed to be replaced due to being damaged, and covered under insuance. We had a consultation at the house and were told we would recieve a quote in a couple days. We did not recieve a quote, which lead to us calling and leaving 5 messages with Chrissy. On the 6th call we finally got a hold of her, to then be told that the windows we were needing replaced would not be a match for insurance (which was never conveyed at the walkthrough of the house) and that it would be more expensive than what we had. I then asked if we could still get a breakdown of the quote to understand the differences. Chrissy proceeded to list numbers for a full install over the phone of an all inclusive package. When I asked for a breakdown of the pricing to fully grasp the whole package, she questioned whether we would really want to spend $3,500 per window and implied we could not afford it. Needless to say, it felt incredibly rude and condesending and we will not be giving Gravinas any business.

My wife runs a real estate company and I told her if she ever uses a glass company OTHER than Sante…read moreFe, she crazy. I paid them to reinstall my existing glass on a DIY project and replace hardware and some other minor things. They have been nothing but awesome through the whole process. It's rare these days to have excellent service and nice people... Look no further! Thank you Jesse and Jason! You guys are second to none! Cheers!

Really appreciated the excellent customer service provided by Jerry! The cutouts for the desk…read moregrommets were initially mismeasured by another employee, and the glass didn't fit on the desk. When I called and spoke to Jerry, he came out himself to measure and then delivered the (correctly cut) glass free-of-charge.

I've been waiting for them to come back to the house since June to paint and caulk around the…read morewindows they installed, it is now almost November. I would not recommend them, they left nails on the roof, lots of them and never removed them. They installed the wrong window and have not been back to replace the window. The screens they repaired they did not put the tabs into the new screens, which makes it impossible to remove the screens as needed. They left one of the screens hanging out of the house because they could not reinstall it because it did not have the tabs They cracked some of the siding on the house. I have called several times, and it doesn't seem to be high on their priority list to get this even completed. I cannot warn anybody enough who reads this review. Do not use them, I do not know what happened to their company, but it seems to be in freefall. There is nothing that they can say as to why it has taken since June to come back and do the stuff that needs to be corrected. There was also a wasp nest, and they forgot their wasp spray and had to use my gasoline on the windows of the house to kill the wasps. They left nails and garbage and nails inside and outside of the house. I have really had it with them and I cannot emphasize enough go with somebody else other than them. The shutters that they installed on the sides of the windows, also seem to be not installed correctly and seem to be crooked.

I listed my home for sale in March 2023 and quickly went under contract. During the buyer's…read moreinspection, however, water penetration was discovered around most of the windows, and the contract fell through. After meeting with several contractors, I was fortunate to be introduced to Kenny Kunz, owner of Pinnacle Windows & Restoration. With Kenny's expertise, it was determined that my 5,400 sq ft home in Evergreen, Colorado had significant hail damage that caused water penetration under the stucco, as well as damage to the gutters, roof, and windows. I hired Pinnacle to oversee the full restoration, which included all new windows, new stucco around the windows, and a new roof. From start to finish, Kenny and his team managed the project flawlessly. Kenny personally took the lead in working with my insurance company- meeting with the adjuster, making multiple calls, and sending countless emails- to ensure the entire scope of damage was covered. He followed through on everything he promised, and thanks to his persistence, my claim was fully approved. He truly made the process easy and stress-free for me. I also want to recognize the outstanding Pinnacle team members and subcontractors. Chris oversaw the entire project, Tyler managed the window installation, and his crew--Victor, Dayvd, and their team--were hardworking, respectful, and courteous. I always felt comfortable leaving them in my home even when I was not present. The subcontractors Kenny brought in for the roof, stucco, and painting were equally professional and delivered excellent work. I highly recommend Kenny Kunz and Pinnacle Windows & Restoration. They went above and beyond to restore my home, and I couldn't be happier with the results.

Saga glass is awesome! I used them to replace a large window that was recently broken by vandalism…read more Very professional, great communication and fast service. I highly recommend Saga glass! You won't be disappointed. Thanks Alex

My experience started out rough at first but I was patient as the owner - Alex - was having family…read morehealth issues and business technology issues. During that time, it was difficult to reach him. Nevertheless, once his predicament returned to some normalcy, he provided a discount, rushed my glass order, and installed the replacement glass on my tight schedule. Thanks Alex and I hope your situation stays better for good!

The whole window world experience was great. From the initial sales and estimate to the install was…read morestress free and smooth. Steve Bell our salesman was not pushy, the company gave us accurate lead time, and the installation crew lead by Daniel O. was on time,very professional, friendly, and worked very hard.

had Mike Cook come over and look at some side bay windows to get replaced. I told him they were not…read moreclosing and don't think they could be fixed. Mike took a look at them and was able to fix them without being replaced. It took him a little while to figure it out but him being the stand up guy and obviously very honest man he is he was able to do it and did not even wanna charge me but I couldn't resist to give him something. If I ever need windows replaced I'd definitely choose this company in a heart beat. Very honest, professional and courteous which is hard to find in companies these days.

I reached out on 8/21 due to issues with my sliding door sticking pretty significantly. They…read morescheduled a service call for 8/29 and charged me nearly $100, with the assurance that this fee would be applied to the repair. During the visit on 8/29, the technician assessed the situation and indicated that I needed a new track for the door. He promised to provide me with a quote so that we could proceed with the repair. Additionally, he apparently made an adjustment to the door, however it still doesn't open or close without lifting the door from the track. I'm unclear on what adjustment he made, although he did do something because I had to run outside and call him back in when he left because the door wouldn't lock. After not receiving any communication, I followed up with him on 9/6 at 9:16am to inquire about the status of the quote. I was informed that he forgot to check pricing and would get back to me. As of 9/15, I had yet to receive any communication from him, despite several attempts to contact through the website's 'contact us' form and my follow-up call on 9/6. Given that I have already paid $100 for the service call, I am eager to proceed with the repair, as this amount is credited towards the total cost, and more importantly, my door isn't functioning. Super frustrating. *update 9/26/23: I checked through my inbox tonight because the owner, Joseph, responded to my review saying he sent me a quote. As I had been unable to get him to contact me, I sent him an email on 9/19 demanding my money back so I could have this job quoted out by someone else. On 9/20 he sent me an estimate for the new track. 23 days to get a quote for a track on a sliding glass door. 23 days trying to hunt Joseph down and get a response. 23 days during which he couldn't remember me, told me he forgot to get a quote, etc. etc. etc. Steer clear. Imagine how the experience would be if he'd actually been given the money to order the part and start the repair.

paid 1,700 $ for large double pane picture window.Lasted 16 months before started leaking inside…read more Called Joseph out, he said nothing could be done. Never heard back, they didn't stand behind there work. I paid a thousand dollars a month for a bad window