I wish I could give a ZERO star rating. Excursion limo was booked months in advance for a wedding party, and the experience was just horrible. For starters, the driver was absolutely late picking up the bride and bridesmaids- we were standing outside in the hot sun to be ready to all hop in and rush to the church across town. Multiple calls were made to the company, only to get excuses. Finally, the limo drives up and smells like it was burning, I even made a comment to the driver about it smelling like burning brakes; to which the driver responds, "yea, it probably is the brakes." We ask why he's so late, and he has 2 reasons: 1. The guys were late, and 2. he was called on emergency status, he wasn't supposed to be our driver. We all hop in the limo, I was sitting in the very back seat, and I could see 2 air vents with no cover- literally just holes. (Not to mention the rust spots on the roof of the limo) We are now so late, that we get a call saying that if we did not make it to the church in 10 minutes, the wedding was going to be canceled! Driver, please speed up a bit! Driver should have known his route, but instead was just kind of ...lost? Ok, now fast forward past the condensed ceremony (we were sooo late that the ceremony was literally an express service). Guess what happens next? THE LIMO DOES NOT START! Hood was popped open, a guest to the ceremony pulls up his truck and is attempting to jump start the limo! The groom and groomsmen are trying to figure out what's wrong, working on the limo in SUITS! Supposedly, they were sending a replacement- did it ever arrive? Absolutely not. Things happen, yes, small things that have workarounds. Disasters? Disasters are not supposed to happen when you book months in advance! Professionalism should never be a question, and in this disastrous situation, professionalism LACKED 100,000%. From getting the run around and being extremely late (which, I personally believe that the vehicle had already stalled on the driver and that is why he was so late), to the condition of the vehicle, to the complete lack of offering a Plan B. Please beware! Nobody should have to have such a horrible experience on their wedding day! read more

I had a terrible experience with Anna's and would never recommend them to anyone. They are unprofessional, didn't provide the service we paid for (in advance) and now refuse to give us a refund. On the day of the event they agreed that the service was unacceptable and that we would discuss a refund the next day. Since then (over 3 months ago) they have not replied to my persistent emails or phone calls. What kind of customer service is that? It'd be one thing if they apologized and said that they simply couldn't refund the money. What infuriates me and my family is that they won't get back to us. Awful people, awful service, awful company. read more

My friends hired this company to shuttle guests for their wedding. Two limos were required, and one of the limos never, NEVER showed up. Obviously, several phone calls were made, but nothing seemed to remedy the situation. I was among the guests that were stuck waiting around for over an hour for the one of two limos to shuttle us to and from the reception. I recommend you DO NOT hire this company. read more

If you're looking for an honest pure review, this is the one. For my sisters wedding, her maid of honor had booked all of us a limo for our ride to different places. Let's start off by saying the limo driver was around 30 minutes late to pick us up!!! We waited outside the house, all 16 of us, for that amount of time. While driving there the driver did NOT know the fastest routes, was super inconsistent, etc etc. There was very minimal AC in the limo, it sucked honestly. After the church ceremony, of course, the limo didn't start. there's a picture to prove; we had to have family fix it. Its actually unbelievable that we had to deal with this, the service, the driver, for the price the MOH paid for. read more

Anna's Luxury Limousines - Limos Near Me

Me and my husband booked with Anna's limos to take us home from our wedding. We were lucky to find a decent price due to it being a Saturday night and only needing it for a few hours, most require a minimum of 3 or 4 hours on the weekends. We have instructions on where we were to be picked up and the address of or home to be dropped off. There must have been a miscommunication with the driver (who was from LA and didn't know the area at all). She was waiting at our house while we were waiting for her at the venue for over an hour. Then she got lost on our way home. She was very sorry and told us to call and get a refund. Not a great way to end our wedding night and not very professional!! read more

0 STAR RATING. I gave a $200 deposit. The pandemic then occurred and since we were all under quarantine I asked for the deposit back (considering it wasn't our fault we had to cancel). The lady NEVER responded back to any texts or calls. I do not recommend to anyone. Please don't book them for future events. read more

They need to add some negative stars in this option to rate. Worst limo ride ever! Was an hour late picking us up. Driver seemed intoxicated, he was totally useless(we had to give him directions). Ac felt like a swamp cooler. Probably worse. Also, the beer was hot and the speakers kept going out. Please do not book here you WILL be disappointed. read more

Defenitly recommend this place they were legit showed up on time and was very nice really enjoyed the ride came with all that was included . I left my phone in there but they did give it back which I'm so happy about read more

I hired Anna's for my sisters wedding. They are INCREDIBLE! I highly recommend them. Let me tell you what happened I forgot to book a limo and it was maybe 4 days before the event and they were able to accommodate our needs with no problems! They are just simply amazing. I can't even find the words to explain how amazing they are! I highly recommend them for any event! Fantastic customer service! The drives were super friendly and welcoming. BOOK THEM FOR YOUR NEXT EVENT! read more