I am updating my review to add another incident that solidifies my initial 5-star review. A few…read moreweeks ago, I chipped a tooth. I went to Dr. Markenson in order to make an appointment to have my tooth fixed. When Dr. Markenson heard that I was there to make an appointment, he would have none of that and promptly sat me down in the chair and fixed my tooth there and then. No waiting, no future appointment, just a fixed tooth to get me on my way.

Upgrade to 5 stars. Love the staff at Darling Dental…read more I needed an urgent appointment in November and they fit me in the next day. They are so friendly. I also love that they communicate via email, which is so convenient. They also worked with me on some insurance and billing issues. They keep it real. The insurance they take is unfortunately a little limited but I would definitely recommend Dr. Darling and his wonderful staff if you're looking for a dentist in the area.

Best dentist experience ever, even after multiple visits. Staff is super friendly and the facility…read moreis clean and modern. Dr Darling demonstrates skill, professionalism, and caring. For the first time in my life, the numbing shot did not hurt at all--due to his skill. There are lots of dentists to choose from and this place is worth the drive for us.

Our host son had to do an emergency procedure to get his two front teeth fixed after a…read moreskateboarding incident. He chipped his teeth and we struggled finding a provider at first due to his insurance plan he had while visiting America. I myself go to Lakeshore Family and only ever had good things to say! I was happy to know we could hear for his fix and really happy with the results! What a relief and so thankful for Lakeshore Family! Proud to be a returning client!

I'm honestly still shocked by the way I was treated at this dental office…read more I came in as a new patient for a routine cleaning and checkup. I had no pain, no symptoms, and no dental emergency. Before the dentist entered the room, I politely asked the dental assistant whether it might be possible to focus on the cleaning that day and defer X-rays, due to recent medical imaging and extensive international air travel. It was a calm, normal question -- there was zero tension. When Dr. Dina Kaloti, DDS came in, everything changed. She immediately stated that all new patients must have a full set of X-rays. I explained my situation and offered a compromise: bitewing X-rays now, panoramic X-rays at a later visit. That compromise was rejected outright. During the conversation, she questioned my understanding of radiation and then said -- verbatim -- "Are you a dentist? Did you go to DDS school?" This was said in front of the dental assistant, with the door open and staff just outside. It was demeaning and completely unnecessary. She then told me that my questions were making "her and her staff uncomfortable" and said I would be asked to leave unless I agreed to all X-rays. No staff member ever appeared uncomfortable -- my interactions with them before and after were friendly and normal. Feeling pressured and not wanting to leave without care, I agreed. Ironically, during the panoramic X-ray, the chest shield was placed incorrectly and the X-ray had to be repeated, which was exactly what I had hoped to avoid. After all the X-rays were done, I was then told that because of my questions, my teeth would not be cleaned that day -- the entire reason I had come in. I returned the following day for the cleaning. The hygienist was kind and professional, but it was clear that my private medical questions from the prior visit were known within the office, which raised serious concerns about privacy. I have never been asked to leave a business or medical office in my life. Asking reasonable questions about one's care should not result in humiliation, pressure, or denial of service. I attempted multiple times to speak with the practice owner and never received a response. I would strongly caution anyone who values respectful communication and consent-based care. Also, after waiting for a personal conversation or a call with the owner after five days I have still not received a call. This is another warning to search elsewhere for dental services.

Best hygienists and dentist. Everyone is so friendly and interested in their clients…read more Wonderful job done on my teeth, every visit.

Dr. Andy Smith is a wonderful dentist. It was my first regular checkup since Covid (former dentist…read moreretired during that gap) and Dr. Smith was welcoming, understanding and didn't do any of that shaming I worried about prior to my visit. Everything about the process was great--scheduling the appointment, cleaning with dental hygienist, X-rays (way cooler with new technology), examination with Dr. Smith as well as follow up appointments for the mouth guard he designed and made for me within a week. I highly recommend Dr. Andy Smith. My children (now teens) have outgrown the pediatric dentist and will be seeing Dr. Smith this summer because I trust him that much.

I am writing this review on behalf of my mom who is vision-impaired…read more "I saw Stephanie Murphy today for the first time and I loved her. She worked with me on what I wanted done and didn't try to say I needed anything extra. She was honest, friendly, and explained everything very thoroughly."

Don't let her mellow, upbeat presentation misguide you. My experience with Dr. Stephanie Murphy…read moreraises serious red flags about her dental practice and patient care. I visited for a lost filling (lower right second molar). A crown was recommended by her. I developed excruciating pains throughout my entire upper/lower jaw, gums, teeth, and upper neck after her temporary crown procedure. This lasted nearly 2 months, right up until another dentist addressed the pain by removing her temp crown and putting on his own. At my follow-up (originally for the permanent crown), Dr. Murphy spent barely a minute looking in my mouth before confidently declaring how a root canal was a must, based on "90% of her cases," not any imaging or patient-centered examination. When I emphasized that I had absolutely no pain whatsoever before her temporary crown procedure, she only gave me pitying looks, said teeth just wear away over time, insisted on no other alternative other than root canal, and suggested a "second opinion" -- from her referred endodontist she would have perform it, and Murphy to place the permanent afterwards. With my concerns of rushing invasive procedure, she sarcastically said we'll wait it out a week to see if it is a "magical tooth" that doesn't need a root canal to rid of the pain. Alarmingly, she even warned that without a root canal, an abscess would inevitably lead to tooth extraction. My insurance denied coverage for her crown procedure, stating no serious signs of decay or damage observed on their end. When I brought that up to her, she countered that insurance coverage denials are common at her practice, that they are accustomed to challenging and even threatening insurance companies. Other dental offices I contacted thereafter while seeking a new permanent dentist all disputed Dr. Murphy's certainty of a root canal based on my symptoms, one dentist office explaining that even slight misalignment of temp crowns can cause the pain I was experiencing. Her abscess/tooth extraction comments were sharply rejected by these other dental offices I called up. Even Dr. Murphy's own assistant seemed confused about her abscess/extraction warning. I opted not to move forward with any further treatment past her temp crown, got my refund and set up shop with another dentist who removed her temp crown and placed his own. Within only a week of his procedure, my pain is largely nonexistent, and I can now eat pain-free on that side again-no root canal needed. Near 2 months of torture and agonizing pain because of Dr. Murphy's rushed pressuring towards a costly invasive procedure. I am now seeing an incredibly reliable dentist. Guess I have a magic tooth after all, Dr. Murphy. Patients beware!!!

Office staff was extremely rude to my mother. She asked to speak with her doctor about it and they…read morewould not ask him to come out. She left. There are dentists where the office staff trat you well, this isn't ine of them.

Still will drive across the country and make an appointment with dds Sandvick and his team because…read morethey are the best. Hands down!

Dr. Gerdes is the best dentist anywhere. I love his personality and bedside manner and he will send…read moreyou to a specialist when he realizes that is the best thing for a patient. (ie: Tooth pulling or Root Canal). Missy his Dental Hygenist is the best. She is very thorough but friendly and makes the teeth cleaning go fast. Over the years I have developed a friendship with her that makes going to the dentist something to look forward to. I have always disliked going to the dentist but this office makes it a pleasure. Sandy his receptionist is also teriffic when it comes to insurance, changing appointments or getting you in when there is an emergency. Janelle is Dr. Gerdes' right hand person when dental work is required. Sweet and lovely.

My wife and I have been working with Drs. Kim and Lentz for about 10 years. When our previous…read moredentist retired, we didn't think we would ever find a doc to replace him. Well, we did. I recently met their new hygienist, Robin. She may be new to the office, but she's not new to the trade. She was quick, thorough, and fun all wrapped up into a generally not that enjoyable experience.

Absolutely wonderful. I was recommended by a friend and I have had a wonderful experience. Dr…read more Lentz, the hygienists, and all of the staff I have interacted with have been compassionate, knowledgeable, and have provided excellent care. If you are looking for a trustworthy and skilled dentist look no further. Thank you!