The frames we had gotten on the glasses ordered here last year broke. We're unsure how it happened,…read morebut none-the-less, the lenses would not stay in the frames any longer. Without any questions, after they saw the glasses, they stood by their warranty and ordered new frames. (Unfortunately they were not in stock). I was told it would take a few weeks. A week or so later, I received a call from them letting me know there was a backorder on that frame from the manufacturer - not their fault but frustrating we'd have to wait and use an outdated prescription for a while - we're talking months of backorder. However, a few weeks later they called to say they were able to get them replaced sooner. So, we picked up the new glasses within the week of getting their call. While they are more expensive than the chain optical stores or stores like Costco, they stand by their work and provide "service with a smile."

Professional. Efficient with time and very supportive. I would highly recommend over neighborhood…read morecompetition!

Everything. Love Dr Joe. Office staff very professional and knowledgeable. I've been going there…read morefor many years.

Friendly staff! Everyone was on time with my appointment…read more Yes I needed a mask... but that is expected with any medical type of place right now. Had a quick eye exam and had my right eye checked out as I had some spots on it that were irritating me. Got it all handled and I am good to go! No complaints!

I have always had a pleasant experience here. I trust them with my eyesight, what more can I say?read more

I love this eyecare center. They are fantastic, so kind and sweet workers. They have never made me…read morefeel like an inconvenience with my million questions and are kind enough to go over any questions of mine. I call if I have any questions and the kind lady at the front desk always helps me out perfectly. The doctors are also the kindest people, always have great conversation and really care to get to know you. I love this location and I would seriously never change.

I have an unusual prescription and often have trouble finding glasses. My last glasses purchase did…read morenot go well and I could only wear them while reading and sitting down. I knew I needed new glasses and contacts, so I contacted my insurance and was referred to Style Optique. Dr. Palermo is fantastic! He spends time listening and paying attention to what you are saying and does a stellar job with fittings. Sarah helped me find glasses that would not cause the weird wavy sensation I was experiencing with my current pair. The pair ended up being the best glasses I have ever owned..and I have been wearing them for 40+ years. I haven't had a chance to visit the office in person because of Covid19, but I plan on visiting soon to order more contact lenses. They are truly the best.

I had a a great experience with Style Optique when choosing my frames and the fittings. The…read moreselection of frames is very extensive and fashionable. In dealing with Michael his technical knowledge and professionalism along with customer service skills made for a very positive experience. I took his recommendation to purchase office glasses that turned out to be exactly what I needed. I highly recommended Style Optique.

I don't normally post reviews but with the exceptional service this place provided I have no…read morechoice. The kindness that Harry and Matthew provided was top notch! Not only did they work so hard to get my glasses done in time they went out of their way to make it right. It was my first time and I will definitely be back. I have a difficult time finding the right fit and look in glasses. I'm sure I would tire anyone out looking but not Matthew! He was amazing! The time he spent with me was over the top! And Harry found a spec in my new lens unable to see by a human eye and wanted to make it right so he had new lenses made. The honesty this man provided was overwhelming! I am in good hands with this place! Thank you Harry and Matthew!

God bless you sir . As a person I understand that you have a business to run , but when you over…read morecharge and do not disclose fees when you indicated a short adjustment would be free ... I have a witness - and charge 125 dollars and didn't fix the problem ... this does not seem like a fair business practice to me . You did not save me any money - you charged money and never fixed the problem my review is fair .

Yelp pointed me in the direction of Dr. Katcher and I'm really glad. He and his office staff are…read morewonderful-friendly, thorough, patient and funny. Looking forward to getting the call to pick up my new glasses; decided to splurge and get new frames for my everyday glasses too, instead of only getting frames for my readers. Laurie helped me take advantage of my vision insurance so I was getting most benefits from my coverage. If that wasn't enough, the location is convenient, there's ample parking and Dr. Katcher's practice has Saturday hours.

Dr. Katcher gives you the kind of attention that you didn't realize you were missing from other…read moredoctors. He really takes the time to explain what is going on - and is very availble to answer any questions you might have. Once you come to a practice like this one, you won't be happy anywhere else.

have got bad glasses thier it gave me 3 day heads , with seeing 4 of everything , $500 of…read morenightmare. I'm going to America's Best® Eyeglasses where know what they doing the best in America

First time we come to this eye place. It was really busy probably because it was a Saturday. It…read morevery clean place the only thing the waiting area just has four chairs. I came for eye exam and the dr was very nice. The only thing I noticed they hand you a tray and you look for frames through the eye showroom. Normally eye places have someone help you out and choose your frames.

I have had a great experience here numerous times over the years. They have a 100-day satisfaction…read moreguaranteed policy which is very important for progressive lenses because they can be troublesome to get right. I also really like the current optometrist. She is very knowledgeable and has helped me a lot with my dry eyes - more than my opthamologist!

I had eye exam on 6/30/25. I need a copy of my prescription. I've now been trying to get some…read moreinformation in an online chat, but the stupid chatbot just keeps asking me which store I went to after that question was answered. So I tried to call the store but all I got was the same ridiculous chatbot. No answers no humans. This is pathetic. I will not be using Visionworks anymore.

Poor service with little to no interest of helping find answers to insurance questions prior to my…read morevisit. Before the visit I was called to get coverage information. I asked the lady if I could provide that once at the location and she said they would not take me in, so I had to do it on the phone. She found out I had coverage. Once at the store she told me I had no coverage for eye exam for contact lenses. I told her I did but she insisted and did not offer calling my insurance to confirm. I got home and confirmed I do have coverage for eye exam without differentiating if it is for frame or contacts. Also, I have the option for contacts fitting and evaluation. Very disappointed there was no service for me to help figuring this out, ant the person attending just wasn't interested on doing business even when I've been going to this place for the last 5 years. Will definitely change my eye care provider.

My company recently switched insurance so I'm on the hunt for a new repertoire of doctors. I went…read moreto Rosin Eyecare as they have pretty good reviews and was happy with my experience. Very friendly front desk staff, Dr. Patel was awesome and the sales person was nice, as well. I felt really good about my contacts & glasses exam, felt like it was very thorough. My gripe here was the disclosure of prices. I was only told the price of one type of contacts and felt a bit pressured into buying a huge supply. At first I was told to get a year supply which would be $800. I ended up going with a 3 months supply, 2 boxes which still ran me $75 out of pocket after my insurance covered $105. My regular daily contacts cost me the exact same $75 for a 3 month supply so the insurance didn't save me anything at Rosin. Also, I wasn't given an itemized receipt which would have shown me exactly why my bill was so much. When I went back to pick up the contacts, I asked for an itemized receipt. I had gone in for a routine vision exam which was $10 with my insurance, normally $85. They had asked if I wanted a glacoma test which would cost me $15 extra dollars and I declined. But then I see on my itemized receipt I was given a Sphere evaluation for $75 which wasn't covered by insurance. Now I know why they didn't give me an itemized receipt from the beginning and why my out of pocket was so much. I don't feel good that they did a test without my permission of the costs when I went in for a routine exam and find it shady. Despite staff being nice, I won't be back.

I have been going to Illinois Eyecare Center for over ten years. I used to see Dr Morgan but he…read moreretired. I then started to see Dr Assell. Dr Assell is very nice, personable and I feel comfortable with him. When I was new to contacts, I got a few samples to try at home. Each year Dr Assell seems to know my eyes and if adjustments are needed with my prescription. The office has a large selection of designer frames. The staff is always friendly. Luckily I have VSP insurance because glasses and contacts can be expensive.

Don't believe anything that come out of Michelle(the manager's)mouth, she is not capable of clear…read morecommunication, Lenscrafters has better prices. I was probably a 15+ year customer and I will NOT return.